Costa Coffee - Sefton Street in Liverpool

I pop in here to get a coffee while I wait for my car wash! Handy location, and often you can get a drink without the place being too busy. An interesting mix of customers from Elderly to families and other people waiting for their car!

Often go here as it's the main road and scenic out of the city centre to the part of Liverpool I live Staff are always pleasant and quick

Great stop on a long road between Southport and Liverpool. Sufficient off road parking spaces, friendly staff that acknowledge you as you approach the counter which isn't always the case in some coffee Shops. Quick service and clean toilets. Nice relaxed atmosphere and friendly customers who smile or greet each other as we do in Liverpool!

Got my lovely salted caramel frappe served by 2 very friendly girls on my way home from visiting the docks. Best Costa I've had in a while and lovely service.

Quick breakfast. few employees,

I am a regular Staff are amazing and lady Linda who manages it too. Its run very efficiently. They have a lot of regular customers who come there due to the service and staff. It’s like home from home. Customers always chatted to by staff. Friendly atmosphere. Love their brown toast with butter and honey with my one shot latte extra hot in a takeaway cup. I always sit in but like my latte in a takeaway cup as it stays warmer for longer. Staff make my latte exactly how I like it as they know me being a regular. They do same with lots of other customers too. Staff also always tell you what’s on special offer etc look forward to visiting every time and loads of people sit working or reading or are joined by friends. Don’t ever feel unwelcome can stay as long as u want. I always usually go on my own and it’s nice to know staff who say hi and ask how things are and I vic versa. Also, often chat with other regulars that go there. Would recommend Sefton St Costa to anyone! Well done to Linda and the staff there who work incredibly hard but can still take time to chat to their customers whilst on the move!

Good evening, I recently visited Costa Coffee and had a delightful experience. The latte I enjoyed was absolutely lovely, and the staff were exceptionally friendly, attentive, and cheerful, which added to the positive atmosphere of the place. While there was a minor disruption caused by some other visitors who were a bit loud and accidentally knocked over some drinks, it didn't significantly detract from the overall pleasant experience. All in all, it was a fantastic visit, and I look forward to returning soon. Best regards,

Loved the hot chocolate and toast

They always do good Strawberry Frappes here.

Coffee fab, service rude, atmosphere colder than a witches wotsit, thanking the younger happier member of staff for taking over

swapped out several of the items without checking with me first to things that were cheaper and that I didn't want. gave a plain croissant instead of a flavoured one and a plain iced latte instead of caramel that tasted absolutely foul. plus I ordered a canned drink not a fresh one because I didn't want it right away and instead was given one absolutely full of ice so it couldn't be stored for later.

Ordered 2 croissants and a coffee...there were no croissants with the order.

I don’t know why I always like to go to Costa in Selfton Park. The waiters are very nice to customers. Even if they are very busy, they still have smiles. The food categories are different enough from other branches and it is worth recommending. By the way, there are not enough choices to choose from, especially the drive-through Costa shop opposite the Range store in edge lane. They often have very little food inventory, and they only focus on drive-thru business and ignore the customers in the store. They don't often clean the countertops, so they can be borrowed. Not improved yet I don't know why I always like to go to Costa in Selfton Park. The waiters are very nice to customers. Even if they are very busy, they still have smiles. The food categories are different enough from other branches and it is worth recommending. By the way, there are not enough choices to choose from, especially the drive-through Costa shop opposite the Range store in edge lane. They often have very little food inventory, and they only focus on drive-thru business and ignore the customers in the store. They don't often clean the countertops, so they are easy to borrow. Not improved yet

He has only brought coffee no food??? Where’s the rest of my order

Both maple Hazel iced lattes tastes like watered down coffee and it didn't have any maple Hazel syrup in it I also ordered a gingerbread pumpkin cookie and recieved two packets of ginger biscuits instead Very disappointed

Nice friendly staff but they smell really bad. Please guys: change your shirt and have a shower. I don't mean to be cruel but the smell of BO would knock a horse

Only 2 out of the 7 items I've paid for actually turned up.

I used a Too good to Go app for a 5pm pickup . Manager very nice . Staff friendly . The place was fairly quiet . The suprise food bag was not that tasty , two extremely bland 50 % off egg sandwiches .. literally no flavour ! a, a croissant and a Chelsea bun for £4.99

A few substitutions but they were fair and sensible 🙂

Very helpful staff and quick service quite busy. parking might be an issue but overall good place

It was all great apart from my tea splitting the bag open on delivery but other than that it was great

I didn’t receive two items of what I ordered I’m very disappointed!

Only half of the food order was correct but at least the stuff that did turn up was quite nice 😆

Great place. Good service and very friendly staff. Enjoyed a light lunch. Well worth another visit.

The staff are so professional here. So accommodating too.

The staff are lovely and polite, but it’s a busy Costa, and they struggle to keep up with orders and don’t keep them in the right order, so it can be little chaotic and your left waiting a long time.

Coffee good. I thought tables too close together, seem to be closer than 2 years ago.

Love them all as have good coffee....

Very busy with the lunch break people but still the staff were lovely and very polite, plenty of tables and chairs, very clean, looking forward to going back 👍👍👍👍

I think the lady she runs the business. But not clean at all. need more staff don’t be Greedy please

Popped over on my lunch break and was served by the loveliest girl I’ve been served by. She was so chirpy and made you feel so welcome and was fast but didn’t rush me to order! the other girl making the drinks was also very lovely she was so fast making the drinks I waited not even a minute for my drink and food from finishing at the till.. they both are working as a team and it’s just lovely to see how bubbly they are with each other, really lovely atmosphere in here this afternoon 02/02/22

Staff were lovely. So friendly and helpful. Didn't rush us. Drinks were perfect.

Love it ❤ staff are freindly and helpful,

Pleasant efficient staff. Happy with this Costa

Friendly staff. I forgot my cake so they ran after me. Top notch

It's a lovely clean place and the staff are very friendly and helpful.

Conveniently located staff very friendly and efficient

Nice and Friendly staff, great atmosphere, my favourite cafe venue. Thanks

Was about late had coffees. They opened the door 20 minutes before closing time very cold.

It’s insane trying to order online from this place, it’s really ridiculous that they list a number you simply cannot call after you’ve spent cash and waited far too long, it’s going to be lunch time fairly soon and I’m missing my breakfast. It’s really so unprofessional.

Always a nice coffee staff friendly and no dogs allowed

Great coffee here and really friendly staff

The turnkey and trimmings toasties are amazing.

Would have been nice but unfortunately it was all received Stone cold and the driver didn't even care he was late no apology at all he seemed to get lost maybe someone from just eat can look into it.

The Xmas toastie was outstanding

I like you Costa, but more as a friend. Starbucks is the one for me!

"Purple One" latte just tasted like a normal latte with no flavour/syrup added. "Bac'n Bap" was very dry & hard but otherwise tasted good.

The Costa is fantastic in person, despite a brief conversation where there were no muffins, despite them being visible through the glass counter? Strange. But we sorted that. It's a Costa, deliciously caffienated, over priced, nice smelling brown and water. Better than the other big chains. However, when you send an order through online, 3 out of 3 times they have been completely incorrect. Missing items, wrong milks (allergens), or chucking coffee in drinks for the kids we asked for no coffee in. It always seem to be the items the kids order. Its as if they have a vendetta. We've had a 4 year old in agony and vomitting over dairy, an 8 and 11 year old in tears as their food was missing or just plain wrong. We're sorry fof whatever the kids have done. We're not sure how the orders come through - but please, mercy! Read the orders? We know youre busy and underpaid. But we're £150 down and you don't have to deal with the kids. I'm sure its more difficult than we expect to read Soy Milk, Check the number of items or tell the difference between sausages, bacon and the colour of sauce if its coming up on some small delivery receipt. But if anything can be done? Please do it

Order was spilt all over the floor in front of me and was told by the driver it happens all the time and nothing he can do.. Terrible service and even more of a joke is you refunded the order but not the delivery charges when my order has been delivered all over the floor and not how i ordered it! Not impressed

2 items were ruined on delivery. Drinks spilled and pastry ruined please can I have a replacement asap

My second home! Staff are SUPERB fuss over my 11yr old he feels ten feet tall!

Terrible service very rude woman behind counter

Always a friendly welcome by the staff in this Costa...nice to come here for a coffee after a walk along the waterfront.

Efficient friendly staff surprisingly busy especially at weekends..could do with more staff . Very clean

Great service, friendly staff .

Excellent service, friendly and welcoming

Sometimes difficult to know whether the premises are open or not, can be quite dark inside, however coffee is good, staff are friendly, easy parking.

Order was missing one raspberry and almond bake

Excellent hard working friendly staff, safe secure surroundings

Staff always happy to have a chat, coffee is always good, and usually a hood selection of cakes.

Friendly staff. Clean and calm place to visit. Get your car washed nearby while you're enjoying your coffee.

Fab, clean, social distancing and lovely baristas 😷

Ottimo personale e servizio cordiale.

Love this places great staff great customer service fresh and always clean

Always a friendly and good service

Bit queue that I had to drive to a Starbucks to get what I wanted.

I went in with my daughter, and the manager made a point of asking her did she want cake because it was half price. Now normally I wouldn't of minded, yet I had already said no to my daughters first request to which the manager heard me say this,(talk about undermining me). Also the drink we got was cold and wasnt very nice, she did do me another 1 but it just didnt taste right. Would I go to this costa again. Hell No.

Really fast service and nice staff. Drinks were perfect too. Food is half price Monday too Wednesday. The paninis are really nice so the offer is definitely worth using.

I have been going to this costa a couple of times been served both times by a young girl named Chloe who wears her mask on her chin . No gloves never see her washing her hands . Breathing all over my coffee hands all over the lid of my drink .Most of the staff take their masks down to talk tk the customers so why they have there masks i do not know shocking . Will not be going there again in cafe nero all staff have gloves and masks on the whole time and are constantly wiping services down .

Not somewhere I'll be visiting again.

One way system in place. Sanitiser at the door. Lovely staff who apologised for keeping me but she was mid sanitising the work space. Friendly and fast and the quality I would expect

Great staff & friendly service. Go there twice a week & never a dull moment. And there flat whites are lovely.

Always fast service, especially preorders on the app..altogether a great service and store

Great coffee, food and friendly people.

Would of felt very safe but a number of men had moved chairs so they could all be round 1 table

I like Costa but their cups are ridiculous. Must be awful for people with arthritis in their hands.

Wonderful staff.specially tracey.yhe manageress

I visited the store on 26th of August in the afternoon. 2 girls who were working were just briliant! I know it's not easy to work on such a busy day, bet their attitude and positivity great! Thanks and continiou doing such a great job.

Close to station. Clean facilities. Good staff.

This is the second time since the lock down I have visited and on each occasion it's been terrible. The young little slim girl with the long pony tail needs to be sacked. It's not a dance workout making my coffee and you have very bad manners. I'm a paying customer you have no right to cut in front of me so you can have your lunch with your boyfriend. You could of asked me first. When I questioned you about you cutting in front of me you laughed in my face. Horrible person.

Small but well stocked. Handy location for car franchises and local businesses.

Very good service nice choice of breakfasts

Always stop here on our bikes. Just as you would expect.

Friendly staff and nice atmosphere

Costa coffee is quite a nice coffee. Plenty of variety and choice. All have quite a nice atmosphere inside and always smell great( coffee and cake ) coffee is nice to drink and socialise over, but it’s not cheap these days. Coffee and a piece of cake may need you to remortgage your home if you do it regularly. Enjoy

Nice relaxed atmosphere, good service and usual variety of products.

Stopped off for a quick hot chocolate, was really nice

Spacious and fast serving. Nice staff and a nice atmosphere.

There were chairs, coffee and failed writers everywhere. Very impressed that they labelled my cup as Fat Boy.

Personal encantador, servicio rápido, café caliente, pero el área de descanso no es nada atractiva. Los asientos son muy abiertos con todos los asientos orientados hacia el área del mostrador o extremadamente cerca. No hay privacidad en las conversaciones de nadie, ya que están uno encima del otro, por lo que no pudimos sentirnos relajados o cómodos durante nuestra visita.

Handy location, helpful and friendly staff 👍

I don't really like coming to Costa as it always expensive for what it is and although the staff are very friendly and nice, it just seems expensive for a muffin and a cup of coffee or tea. The store does have a very cosy atmosphere and when it's cold outside it is warm enough so the your not too hot or too cold.

Nice staff, very friendly. Normal Costa.

Very friendly staff and affordable prices

As always when we visit greeted warmly By staff ,their skinny latte and choc twists amazing 👍

Costa Coffee staff was very friendly and shop was very clean

Good off the road place to chill after sessions at nearby City Rehab physiotherapists. Very efficient friendly staff. Good selection of drinks hot and cold. All well presented. A cosy port in a storm

Welcoming and lovely take out coffee

Free parking outside. Not many double tables available though.

No problems. Glad I went in when I did as the que behind me grew up to the door.