Costa Coffee Collingwood in Fareham

how is the toasty cold when delivered on time

Coffee was cold and the sandwich didn’t get delivered I received a toastie which wasn’t what I ordered.

Always great coffe and service here. And the seasonal Maple Hazelnut Latte with cream is a must.

Don't use this place no more as got drinks wrong 3 times and 1 staff was rude to us but I feel if the drink is not made right you have the right to get it changed without the rudeness from 1 of the staff and the manageress I feel took her staff side. Got money back and never been there since.

Always like stopping in here. Team are efficient, always working hard but still find time to be friendly and welcoming. Especially so today. X

Sorry for the missing the call! Food was all great though, thank you!

I’m glad the courier appreciated the tip :)

Love it, on my route to work. Call in most days.

Just had a coffee with my friend. The café is always friendly and clean.

We like this one as consistently good and managed well.

Perfect out of the way meet up spot. Staff really friendly and welcoming.

You still haven't answered my query as to why you have declined my request for a refund on an item that I did not receive!!!

Lovely place with great service,the only thing letting it down is the holes in the furniture

Always a good coffee. In again today, great latte, extra hot single shot skinny latte and a bacon roll.

Great coffee and cake, as usual. Friendly staff, willing to chat and tell us (my 9 year old) about the machines they use!

Sat outside in the sunshine.great service

The toilets were not clean, particularly the floor.

pastry was a bit dry and my drink had no Mango balls in it like.its supposed to.

This place is good to go for coffee and lunch, always good service, Costa prices you know and expect, always a good atmosphere. I personally always enjoy coming here, it's always a good spot to take a bit of time out of your day, for lunch/brunch etc

Great, friendly staff, remember customers and orders and interact so well. Massive shoutout in particular to the early, early team there.

My food was missing, even after getting my item refunded the price was still £20 which is ridiculous for 2 coffees and a toasty

The staff here have always been great, and considering they were flat out we we visited, they were all very friendly.

The bacon looked like it was barely cooked

Piggies in blankets, white chocolate Coconut milk hot one. 🔥

Popped in for coffee & cake today (11/11/23 & we’re ok with our order, but when home, we realised there had been some gum on the seat my wife had sat in. We’d like to think that this would have been seen whilst the table had been previously cleaned, but this soured our experience at this branch.

Normal Costa standard not used this branch before tucked away on industrial estate.

🤩🫠 Great service all around. Thank you Costa Collingwood and driver.

Great service and a friendly atmosphere

Great Costa, we’ll located. Ample parking, and rarely get too busy. Outside seating and toilets too. Staff are fantastic, friendly and even know the locals by name and there orders. Shows their attention and attitude… great to see. Stock levels tends to be a bit hit and Miss but that’s not there fault, but I’ve learned always to ask if you don’t see what you want … it might just be squirrelled away out back…. Worth a visit if you want Costa and are passing. 👍🏻

I went there for first time to have a coffee and was good experience so calm and clean

Lovely friendly place not overly busy.

Unbelievably it took over an hour for 2 coffees to be delivered. The order was confirmed quickly, the delivery wasnt too long but over 50 mins to assign a driver beggers belief.

Needs a tidy up inside, nothing special just standard Costa Coffee.

I have just had to wait over an hour for a simple order which, when it finally arrived, was missing the main item of food. Absolutely terrible service and communication!

Friendly, chatty staff and a great cup of coffee. What more do you need??

Nice clean local Costa when shopping

Lovely open space and was clean and tidy. Staff were all friendly and helpful.

One of the better Costa stores locally, great staff team, nice atmosphere

Nice clean coffee shop lovley staff friendly

Always as expected just soooooo noisy

It's clean. It's the usual Costa experience. No different from many other Costa places. It was as expected.

Popped in whilst waiting for am appointment. Can't really grade atmosphere as was quiet, was very cold in there and draft from window didn't help. Service was OK, staff friendly and always great coffee

I'm a Costa convert. Great coffee. When I drove into the car park I thought this cafe was closed at it looks so dark from outside. Had a takeaway so can't really comment on atmosphere etc.

Service for drinks was quick, however had to wait nearly 10mins for cakes to be served although they were on display in the cabinet.

Half hot chocolate no signs of leaking

This was our first visit to Costa in Farnham. The staff were so lovely and friendly and couldn’t do enough for us. I wish that the staff works and all the other customers in Southampton because the staff here are definitely Costa flagship material. Thank you so much !

Very slow staff. Not very interested in working. Lots of people walking out as they didn't want to wait. Feel the staff need retraining.

Friendly staff.Alway have an Oat Latta or ice coffee frappe

Very friendly staff and delicious cake and coffee

Drinks weren’t labelled when the decaf was for someone with an intolerance. 3 drinks missing syrups and given a latte instead of a flat white

Generally quiet, nice friendly staff. No complaints whatsoever

I paid for cream and didn’t get any but it’s still tasty

Great coffee. staff always friendly and helpful, great selection of cakes.

If you've been to a Costa before you know what to expect. I visited in the morning. The staff were friendly, the coffee good, and the tables/floor were clean. It was good to note that my table was cleared promptly, something not always done in other Costas. The only slight downside to my visit... there were no almond croissants!

Got no straw’s for my drinks. I’ll just drink it using my imagination

A nice atmosphere, staff were really friendly

Driver was polite and the coffee was great

Staff in this costa are always so friendly and the two girls on this morning spoke to every single customer and made them feel welcome. Lovely sitting in here listening to the amazing customer service. Thankyou

Always cheers me up to have a good Costa

Food came cold, ham had black prices on it tasted off. Drink was spilled in bag. Not impressed

We went here as a family for drinks and cake this morning but we're disappointed to find that the first 3 drinks I tried to order were not in stock, including 1 off the new frappé menu. The staff were friendly, environment was clean and comfortable and the cakes were delicious.

Always manages to get something wrong. Do not recommend

Delivery sooner than expected which for us was brilliant. Food was lovely and hot and fresh. Drinks were nice and cold and made perfectly.

Been here a few times. Today's coffee was EXCELLENT 😊

Store always gets my order wrong and the food tends to be cold

Up to the usual high standard of drinks and pleasant, friendly staff.

Not sure what I received but it was not a cappuccino. No milk. Disgusting!

Cappuccino was missing chocolate dusting. Not a big deal but as the app bothered to ask if I wanted some, it was a shame it was missing.

Excellent service from restaurant as always! Lovely, happy delivery man too!

This is Newgate Lane Costa. Very good and staff friendly

I've never yet found a Costa I didn't like, this one is in what at first sight seems a slightly oddball place, in the corner of a small out of town shopping estate. However, it is within walking distance of a major naval training base. Not at all a dumb location. Fully up to usual Costa standards, comfortable, but not too expensive, good coffee. Now with M&S snacks, though I have not yet tasted them.

Always misses something on my order

The toasted sandwich was 2 different sies off bread. One was a middle bit off bread the other a end.. One side was toasted to much the other didn't look or taste like it had been toasted at all.

Polite staff, lovely coffee, clean, nice food, has parking

Great service from restaurant and delivery person!

Had one of their sausage baps which I found the bread roll dry and almost stale especially the top part although sausages fine. Disappointed.

I was given the wrong order, how do I resolve this? Is there a way to get a refund or sent a voucher for the right order in the future?

Nice and quite breakfast not to crowded

It's a nice enough place and staff are pleasant however shop it's self is very cramped

Late and un drinkable had to call the restaurant who said order was dispatched 30 mins before

Stone cold when arrived!! Not drinkable

Meet friends every week, it's lovely, staff are very friendly and helpful, the place and toilets is always clean and tidy

Lovely staff. Nice coffee. Great vegan toastie.. Wish there were more options though.

Very cosy, nice and welcoming staff and great coffee.

My dog likes to chill outside x

Great food, just wish it had all been delivered. Main toastie not included

Slice of cake missing but not taken off of order and still charged for it

Excellent service. One item I ordered multiples of, they didn't have the required quantity and someone from the store kindly called me and organised a substitute of out of stock items. Other stores just don't send if no stock. So thank you Costa Collingwood. Will order with you from now on

Hot coffee, hot food. Enjoyed by all

Was this even checked before being sent? The bacon bap was like rubber, the bacon seriously over cooked, stone cold and there’s more bacon on a single Iceland pigs in blanket than there was in the bap, the wrap was badly over cooked, and the chicken was like mush, yes I have pictures and will be forwarding them to costa socials, absolute disgusted with this meal, no idea how anyone thought it was acceptable to send

It was a coffee, and I needed a pee. 😁

Delivered to the wrong address!!!!!!

I ordered a decaf & skimmed latte and it didn’t specify which is which. I’ve now had to get rid of it. Waste of money.

Very spacious food is lovely the service was great

Clean bright and friendly staff. Great place to chill out with adequate parking.

Sausage roll is very tasty. Ordered flakes and marshmallows, ended up with more marshmallows and a note to explain why. Nice little details. Happy customer.

Great costa, lots of free parking.

ordered a large cappuccino but only received a large cup only filled half way.

Food and drinks lovely, but the guy cleaning up was using the floor brush on the table's aswell when I question him about it he wasn't happy I made a comment not very hygienic and didn't see him using any cleaning products at all

Great service food and coffee. Service with a smile always at Costa which is always lovely.