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4.0

Based on 500 opinions finded in 2 websites

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Nº 249 in 371 in High Peak

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score

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Decent coffee but in common with many other branches, in dire need of a makeover. This is getting steadily worse. All the chairs are now stained and need replacing. This isn't Costa's fault but after 3pm it's more like a soft play area with kids running around, shouting. It also seems to have the only easily located public toilet in town, so non customers use it all the time. A real positive is the staff. They're all terrific 👍

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Malcolm Reed . 2024-10-18

MORE AT Google

For a service station always spot on , nice staff too

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helen springthorpe . 2024-08-12

MORE AT Google

A Lovely sandwich and a lovely and hot latte.. in a great Costa in Glossop staff are friendly and efficient...

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Anne Black . 2024-08-11

MORE AT Google

Lovely coffee still my number one go to for coffee

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Ellen Bartrum . 2024-06-11

MORE AT Google

Another nice breakfast here, lovely service with a smile and consistent quality of coffee

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Paul Chaloner . 2024-06-08

MORE AT Google

Friendly staff and prompt service, nice location right on the square.

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Jay Em . 2024-06-07

MORE AT Google

A little treat. Called into Costa this morning after my eye test, didn't need New Glasses, so thought id pop in and top up my caffeine and cake energy levels. Lovely place, helpful friendly staff, coffee here (any Costa) is my personal favourite. Also my favourite cake is the millionaires shortbread Mmmmm unfortunately it looked as good as it always does but fell apart when I bit into it, luckily my plate was right underneath it, from then it was like eating a bit of a cake jigsaw? Shame really 😕 But won't let that put me off. I will be back. Better luck next time.

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Billy Smith . 2024-05-29

MORE AT Google

Based next to the square makes it a excellent location on a sunny day to sit outside or get a take away and sit on the grass. Coffee are nice and plenty choice of food.

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Mark Atherton . 2024-05-14

MORE AT Google

Good location looking onto a kind of village green in the heart of Glossop. Came in for lunch can't compalin about the food or service

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Ra Fa . 2024-04-25

MORE AT Google

Always enjoy visiting this Costa, the staff are wonderful its tastefully furnished and the choice of cakes is excellent. Today I ordered my usual egg mayonnaise sandwich But couldn’t t find any pepper. When i asked at the counter I was told we don’t do pepper anymore and when the salt runs out we won t be providing that either. Salt and Pepper is a given in every cafe and restaurant i ve ever been in. My sandwich was fresh and well prepared but without pepper was bland. I knocked a star off my usual 5 star rating over this. Come on Costa Wren’s Nest! At least have some condiments at the counter for guests who are partial to pepper like me.

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walt2382016 . 2024-03-30

MORE AT TripAdvisor

Friendly staff and not too busy.

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Rob Smedley . 2024-03-22

MORE AT Google

Hubby loved his hot chocolate but I forgot to ask if the syrup was sugar free. I wish there was less artificial sweetener choices

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Melissa Wickison . 2024-03-20

MORE AT Google

An oasis from shopping when everything's running and not too busy. Some seating outside. Greater selection of cakes to go with freshly brewed coffee, or iced coffee (frappé or flavoured). It could do with a "spruce-up" of chairs, the front door mechanism (sometimes sticks open), and air-conditioning unit sometimes leaks. Staff, coffee and food are still great.

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Leigh Jones . 2024-03-03

MORE AT Google

Great little coffee shop, staff were very friendly 😊

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Gary F . 2024-02-19

MORE AT Google

Tables are dirty and chairs don't look like they have been cleaned once in 6 months. If you're visiting Glossop do not go to this Costa, there is much better coffee shops in Glossop such as Canella which is 2 minutes down the road, The coffee is much better and the food is 1000 times better along with the staff being helpful and friendly.

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Sean B . 2024-02-07

MORE AT Google

The food may be overpriced and tastes like it's been sitting there for a few days but when you need a snack at 7 in the morning to go with your coffee ,you wouldn't have expected to be shunned by the staff because you had a coffee in your hand from another retailer with the excuse that it was cash only ,especially when the coffee I had purchased was from a competitor directly across from them and may I add payed with by card not cash only terrible service costa for a 3 and half pound pastry....(oh and yes I went back to the first retailer and purchased something from them with card payment)...thanks but no thanks again costa ..

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d nichol . 2024-01-20

MORE AT Google

Kylie , Charlie, Olivia, Nikki and the girls are all fantastic. They are so friendly. And amazing barista sisters. They always make the best brews and cheer me up before or after the gym. The new almond biscotti is absolutely fit.

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T. H. . 2024-01-14

MORE AT Google

It's a Costa. That's all you need to know.

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andy howell . 2023-11-26

MORE AT Google

Costs always good for what they do best!! COFFEE!!..I Recomend it anyday!!

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memorylane1980s . 2023-11-21

MORE AT Google

Very friendly and efficient service.

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Alan Pendry . 2023-10-29

MORE AT Google

Best Costa I've been in. Super friendly and super clean

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Darren A Marshall-Coucill . 2023-10-12

MORE AT Google

Came here out of desperation as nothing else was open. Nothing wrong with the place, just not much variety.

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Alex Drummond . 2023-09-23

MORE AT Google

It was absolutely filthy! The chairs, the tables and the floor. Only had a coffee but was put off by the lack of cleanliness. Truly the dirtiest Costa I've ever been to!

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Patsy Riley . 2023-08-04

MORE AT Google

Great food and drinks available, staff are always friendly, polite and happy.

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Melissa Knight . 2023-05-29

MORE AT Google

Update after a while of not being here. When i came one of girls told me it won't be a minute before i will be served. And then her college said same. And it wasn't a minute. And than i was asked do i want coffee to my chai late. Have to admit it was some time when i had dirty chai late and forgot about it. And this one was spectacular and good. As well as service. Girls enjoyed thier work, something you could tell by how efficient they moved and served customers. And the fact they smiled in natural way. Nothing faked or forced. Simple smile that buys customers and makes them feel welcome. And so did i. Was anticipating my drink, secretly watch staff and i know Costa i know has changed. For better. Much better and im sad because im not in Glossop that often. If i was i would come here every day. If not forba drink then to see smile. Because seeing someone smiling makes you smile. And you can't put a price tag on it. But definitely 5 stars! Thanks. 🖤 Loved my time at there while having Chai Late. Although there's less space since my last visit. There used to be more space where you could just sat there. But still great place to go and have good drink.

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Mateusz Petreszyn . 2023-04-24

MORE AT Google

Really kind and friendly staff, professional, good at their job. Went to a lot of trouble to make sure what I was ordering was vegan-friendly, even consulted a nutritional guide thing. Drink was gorgeous too.

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Bakedbean Man . 2023-04-21

MORE AT Google

Sole staff member on the floor completely ignored me while I stood at the counter for over a minute. Eventually, another came out of the back and gave excellent friendly service. Young guy needs a lot of training. Never ignore customer.

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P P . 2023-03-09

MORE AT Google

Dog unfriendly at Costa go down the road to the next cafe on the left brilliant coffee and allows dogs

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Steve Rolfe . 2023-03-07

MORE AT Google

Great place but tables need cleaning more often

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Val Roberts . 2023-02-04

MORE AT Google

Terrible service from rude staff. Won't return.

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Jamie Lakin . 2022-12-21

MORE AT Google

Served quickly, lovely hot chocolate

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gemma h . 2022-12-10

MORE AT Google

The staff can make or break a store, the staff today cetainly complimented the experience

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Michael Frankland . 2022-12-04

MORE AT Google

It’s a Costa. They don’t change a great deal. The drink wasn’t that good and the food was expensive.

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Matt P . 2022-10-22

MORE AT Google

Nice location, a reasonable amount of seating and a few comfier seats, although some were fabric and stained so you even move or or grin and bare it. Happy with our drinks, arrived quick, and hot. White mocha was lovely. No gluten free food was offered which was very disappointing.

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Rickious Productions . 2022-10-19

MORE AT Google

Very helpful staff, especially Kirsty. Pleasant atmosphere, nice chai latte.

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Lucie K . 2022-09-05

MORE AT Google

Fast and friendly service, plenty of indoor and outdoor seating options, a clean restroom and all of the food and drink options that you've come to expect from a Costa. Lots of individual seats in the window which are great for people-watching!

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Neil Studd . 2022-08-07

MORE AT Google

Excellent service from the staff. The quality of the coffee is what you expect from costa coffee.

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James Trevor Newton . 2022-06-15

MORE AT Google

Very friendly and polite staff, brought my order to me once it was made. One of the brighter Costas I've been in with its wide span of windows.

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Robert Daniels . 2022-05-30

MORE AT Google

Sat outside in the sun coffee spot on

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debra oldham . 2022-04-22

MORE AT Google

Excellent love the coffee and blueberry muffin. I could live there.

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Barry Smith . 2022-04-17

MORE AT Google

Served by polite, friendly staff but seating is cheap and nasty. Invest in comfy furniture and more people will want to come in as it is in prime location for town centre.

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Harry W . 2022-04-02

MORE AT Google

Lovely helpful staff. Great customer focused team in there nothing too much trouble. All the girls and boy are always smiling. Love it can relax.

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Fiona Osborne . 2022-03-14

MORE AT Google

We called for coffee and sat outside in the sunshine

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Julie Richardson . 2022-02-27

MORE AT Google

Staff very friendly and welcoming. Prompt service. Clean and tidy. Good coffee, son enjoyed his hot chocolate and gingerbread man. Would also highly recommend the carrot and walnut cake!

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Karen Sales-Jones . 2022-02-24

MORE AT Google

Went into Costa coffee this morning and waited 5 minutes to be served while one young girl stood by coffee machine doing nothing and the other young girl basically going at a snails pace never acknowledging me once until I spoke up and asked her if I was going to get served today Her manners was atrocious and from now on I will be going to another coffee house where their staff are prompt and efficient and well mannered,would also like to point out that it was not busy as if it was then why was the girl at coffee machine stood idle Disgusting way to treat customers

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Helen Price . 2022-02-08

MORE AT Google

Great coffee , nice setting, friendly staff

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Pedro of Sale . 2022-02-01

MORE AT Google

It's a Costa...... Does what it says on the tin

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Rob Baker . 2022-01-30

MORE AT Google

Starting to look its age, had to wipe chair seat before sitting down, could do with a facelift.....coffee was excellent.

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Maggie Fennell . 2021-12-21

MORE AT Google

Plenty of choice as is usual in Costa. Plenty of seating and quite spacious too.

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Julie Donlan . 2021-12-20

MORE AT Google

My partner visited this place this morning, 19.12.21 incase manager is interested. Purchased a hotchoc for herself and a babychino for my cmpa 2 year old. I only found out tonight that she was charged for it as she was not aware it's supposed to be free.

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Chris Oglesby . 2021-12-19

MORE AT Google

Normally Costa are brilliant, but the Glossop branch let the side down, an ice infusion was delivered warm and no ice.

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Mike Hall . 2021-12-05

MORE AT Google

The coffee was lovely as always, Lovely and clean. Staff polite.

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Bev . 2021-12-01

MORE AT Google

Went inside for a breakfast with my dog, they told me are not dog friendly. When I pointed out that the sign on the door said otherwise the answer was: yes all the dog are welcome but outside area. 👎👎👎

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Italo De Stefano . 2021-11-25

MORE AT Google

Goto place for the coffee fix, for what seems like most of the local population.

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Alan Withnall . 2021-10-22

MORE AT Google

Yep perfect you know what your getting with Costa cheeky little latte for my drive home after Mam Tor

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Claire Louise . 2021-10-10

MORE AT Google

Unlike Costa in Hyde was unable to walk in with two well behaved dogs on lead to grab a coffee as wanted to sit outside. No help offered to be served outside was just told (it's on the door, no dogs) and left with nothing and purchased elsewhere.

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Scott Grenfell . 2021-10-08

MORE AT Google

Looking a bit dated inside, think it's ready for a refurbishment. The coffee was OK, just scruffy looking inside with the flaking paint.

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Maf Wykes . 2021-09-19

MORE AT Google

No masks to be seen in a small area as well slower than you can imagine to be served and not at all pleasant staff apart from that it's just OK

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ROD . 2021-08-19

MORE AT Google

Always like to stop here for a well deserved brew. Sat outside because we had the dog with us. Asked for some clothes to wipe the rain off the seats outside and the obliged.

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Suzanne Kenny . 2021-08-19

MORE AT Google

Sitting g outside I the sunshine in a lovely spot with a yummy cake and coffee. 👍😍

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Anne Rodgers . 2021-07-25

MORE AT Google

Good coffee. Very pleasant and helpful.

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Susan Lindley . 2021-07-09

MORE AT Google

Usual costa service, not much to comment about ,think its pricey coffee like Starbucks, but if everyone keeps paying the price they will charge what they want .

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Michael Fisher . 2021-06-24

MORE AT Google

Waited over half an hour as they were VERY understaffed for a Saturday, and eventually received a summer Berry cooler with no ice and a Belgian chocolate frostino with no chocolate. SHOCKING service!

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Victoria Wilde . 2021-06-04

MORE AT Google

Was not busy waited long time which was fine. Was given drinks in take away cup when asked for sit in cups. Felt not good customer service

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Justine Cavanagh . 2021-05-27

MORE AT Google

Fantastic service again! Great coffee, fab staff and perfect service x

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Anya Davenport . 2021-05-19

MORE AT Google

Outside space is quite nice and handy for town centre

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Neil Heaton . 2021-04-30

MORE AT Google

Centrally located in Glossop this Costa has outdoor seating. Good for socially distanced coffee drinking.

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Fiona Nuttall . 2021-04-29

MORE AT Google

Girl serving was lovely, but find it shocking that she was left on her own during a busy period. Not her fault, the company needs to think more clearly about staffing levels.

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Catherine Rathburn . 2021-04-23

MORE AT Google

Had a caramel latte with cream which was really nice love a good cup of coffee

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Stephanie Wright . 2021-04-06

MORE AT Google

Very poor service only 1 server, the other was stocking the store with cups etc which should be done before the store opens

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Paul Roberts . 2021-02-27

MORE AT Google

Slow and third reich like attitude! Instructed where to stand, toilets not available in a establishment that serves beverages. Really people?

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Chip Norton . 2021-01-02

MORE AT Google

37 min queue and wait for one coffee. Not good

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Dave W . 2020-11-29

MORE AT Google

Good social distancing in place which can slow service down a bit , but understandable.

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Pete Edwards . 2020-11-18

MORE AT Google

Excellent coffee. Friendly staff.

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Dominic Ainsworth . 2020-11-02

MORE AT Google

Good grasp of the covid guide lines

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David Higham . 2020-10-08

MORE AT Google

They have lost the charm . When it opened it shone now its dull and scruffy. Everything gets blamed on Covid these days but this place I dont know what's gone wrong. I do know there isn't enough staff definitely. The manager use to smile.

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Chrissy Williams . 2020-09-25

MORE AT Google

Same as pretty much every Costa, great looking shop, staff were great and drink was as expected

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Chris Holt . 2020-08-23

MORE AT Google

Great coffee. Lovely seating area in a nice village!

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Yonni Gatoff . 2020-08-09

MORE AT Google

Good to feel normal again, going out for a refreshing Costa coffee!

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angie nik . 2020-07-19

MORE AT Google

It's a Costa in Glossop. Clean but the chain's coffee is still too weak, reduce amount of water in each drink please.

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Rob Marston . 2020-03-17

MORE AT Google

Excellent cappuccino and smoked bacon roll!

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Angela Ward . 2020-02-23

MORE AT Google

The staff are always so friendly and don't like to keep you waiting, makes a big difference if a chain coffee shop

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Michelle Hamilton . 2020-02-14

MORE AT Google

Very nice place. I had a yummy hot chocolate there while waiting for my bus!

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Will Lambert . 2020-01-27

MORE AT Google

I loved it tea and raspberry almond slice

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Doreen Leech . 2020-01-06

MORE AT Google

I love the hot chocolate with marshmallows from here

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Liam Massey . 2019-12-20

MORE AT Google

Very very friendly staff, catered to my preferences. Good atmosphere. Will definitely visit again!

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mano 84 . 2019-11-01

MORE AT Google

Always pleasant and friendly staff.

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Kevin Skeer . 2019-10-16

MORE AT Google

Typical coffee shop, done very well.

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Paul Sanders . 2019-10-14

MORE AT Google

Twig was closed so I had a Costa Coffee in my own cup only to be charged full price!!! If costa want to waist money on washing a cup up then more fool them. This will be the last time I use this store. The less 25p per cup was put in place to help reduce recycling and washing up. If they sold a reusable expresso cup with a lid I would use it. It does not exist so therefore I can’t use my own cup and get the discount. £1.70 for a single expresso is a joke. I’m happy to pay €1.50 for an excellent caffe in Italy (the norm is between €0.90 and €1.10) but £1.70 for what I’ve just been served is no value. I will not be returning to this store again even if it’s the only one open..........

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P j M . 2019-09-29

MORE AT Google

The staff are not as friendly as they were.

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Dawn GRIFFITHS . 2019-09-17

MORE AT Google

Loved it nice workers really friendly !!!!

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dannys vlogs . 2019-08-18

MORE AT Google

Cups look a bit past their use date a bit scruffy

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steve Paz . 2019-07-21

MORE AT Google

The staff are brilliant, Aimee and John are the only ones who’s names I know but Aimee is always smiling and pleasant. This branch is by far the nicest one I have ever been to, made so by the wonderful people who work there. Thank you for being amazing :-)

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Matt Wain . 2019-06-30

MORE AT Google

The coffee is to expensive it always looks untidy and staff always look fed up.

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philip love . 2019-06-16

MORE AT Google

Bad layout, staff to busy, coffee is only ok.

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Mike B . 2019-05-20

MORE AT Google

Watch Glosopians walk by at Costa in glossop

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Dave Bowden . 2019-05-06

MORE AT Google

Nice coffee for reasonable price

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D. Visser . 2019-05-05

MORE AT Google

Standard Costa offerings, better since being refurbished. Always seems to be pots left about on tables.

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Andrew Atherton . 2019-05-01

MORE AT Google

Set in a town centre square with plenty of outdoor seating.

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Martin Davenport . 2019-04-30

MORE AT Google

Nice staff - lovely location on a sunny day with outside tables

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sandiuk63 . 2019-04-26

MORE AT Google

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