Costa Coffee in Bedford

The service was lovely but we ordered three drinks and not one was correct. They had given the wrong milk and left out/added flavouring.

Costa Coffee Kempston staff are always spot on with politeness and punctuality. A friendly warm welcome and great coffee, food and Frappé! Well done to the Management and the great team #definately5star ratings

Kempston Saxon centre costa near sainsburys! Really slow service and very dirty tables that no one seemed to be cleaning! Will not be returning awful service

I visited Costa yesterday to be served by a rather abrupt older lady. She was quite short with me and the other staff and left me feeling very uncomfortable, she left to go outside to vape! I won’t be visiting this Costa again!!

So after trying all the costas in Bedford this one is my favourite purely for one member of staff her name is Chantel and in over a year has never made a bad coffee always is friendly even if she’s working alone and it’s busy and I’m really greatful for this diamond of a coffee maker , how she isn’t a manager shocks me she would be wonderful your missing out Costa this girl really represents your shop awesomely you should consider elevating her up , 5 stars To summarise my review ….give Chantel a raise at least if not a manager position ❤️

Very rude aggressive staff. names Tia Marlowsmith I believe. She was very threatening. absolutely disgusting

Just been to Costa at Kempston Retail Park, Bedford. The hot chocolate was returned twice with lumps of chocolate powder in it. The coffee had powder sprinkled on top when requested none. The tables were dirty and when a girl eventually appeared she used same cloth to clean numerous tables with no cleaning fluid. The chairs were disgusting and covered in stains.

I pretty much visit this costa on a daily basis over the last couple of years and always receive excellent service and I never thought to leave a review before now! All the employees are extremely friendly and accommodating to your requests regardless how annoying they may be! Georgia makes theeee best coffee and the other lady with the Ombré hair (blonde at the bottom, dark at the top) thanks guys for making every visit fun.

Not our usual Costa and won’t be returning to this one. Dirty chairs and general apathy of staff make this the worst we’ve been to. Coffee weak and not up to scratch either. Heated food cold in middle.

The service as usual in costa was slow and painful. Didn’t think anyone could go wrong with a hot chocolate but it was bitter and gritty. Love the cake square though / think it was called tiffin. Very fresh and tasty.

Called in here with a friend a few weeks ago. As it was a nice sunny day we sat outside and drank our coffees. I much prefer Costa cappuccino to that of Starbucks and the coffee on this occasion did not disappoint. I do hope that what makes Costa so likeable to me does not get changed by the new owners.

Just like the rest of them London, Swindon, they all the same the coffee is ok when they do not burn it

It’s taken 25 mins to order and get a coffee from the drive through very poor indeed wouldn’t recommend ever using this drive through if you want a quick coffee!! Will never use again.

Costa CoffeeRace Meadows Way, Kempston, Bedford MK42 7AZVisited Costa Coffee on the 28th of April 2018 at Bedford Interchange Retail Park. I could not understand a word the server was saying. I could not hear what my friend was saying. The noise was so loud it felt more like a children's play park!! now the reason you go into a coffee bar is for a relaxing space and to enjoy a fresh tasting cup of coffee. So what was served was hot dish water!!! having been to a department store earlier in the day and had a coffee there and commented at how tasty the coffee was , the cup of black coffee served at Costa Coffee was appalling the ambience of the place was 0 the friendliness of the staff was 1 would I visit again NO !!!

As always outstanding hot coffee with great food and staff doing what they do best making customers happy my Little man loves baby chino

Typical costa with decent service and good quality drinks. Nice experience but you need tell them to make the drinks hot or otherwise they are just warm.

Fantastic customer service and very knowledgable staff. Lovely clean store. Just avoid on Thursday mornings. It's very busy and because of the market

Really enjoy visiting this branch, always great service especially from Hadleigh and Tony I often visit with my dog and he always gets a great welcome as well

Perfect coffee and friendly service. Also great to have a drive thru available. Overall, you can't go wrong to use this place

As a regular Costa customer I could not believe how bad this Costa is.

KEMPSTON BRANCH Constantly dirty empty cups everywhere, crumbs on the floor, split drinks, disgusting toilets.. The store is barely busy so not quite sure what the staff do each day because the upkeep is terrible