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4.5

Based on 635 opinions finded in 2 websites

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Nº 134 in 418 in North Ayrshire

Nº 36 of 83 Other cuisines in North Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH..baconcoffeecakechocolateroll

comment_iconOpinions

We go here regularly when visiting north Ayrshire the best costa we've ever been in. Lovely friendly staff whether it be drive through or sit in always get a lovely welcome and they remember our faces makes all the difference greeted with nice staff. Well done costa Stevenston and we visit many costa stevenstons cafe is the best 1st class

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Jacqueline F . 2024-10-26

MORE AT TripAdvisor

Reusable cup rewards not added and food voucher not taken off. Staff also unpleasant where usually staff are really helpful

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Kay Wilson . 2024-09-30

MORE AT Google

Busy place today, friendly staff. Quick service too

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Lee McGill . 2024-08-30

MORE AT Google

Great customer service in a relaxing atmosphere. Great additions with the summer menu!

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Colin Mumford . 2024-08-03

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Great coffee, plenty of tasty treats and a decent selection of breakfast and lunch sandwiches/wraps. Friendly and helpful staff

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Jennifer Barclay . 2024-07-15

MORE AT Google

I'm waiting for my just eat delivery. They delayed it by 3 hours and they are now shut. If I do not get my money back or my items I will contact authority

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Scott Alba (scottiealba) . 2024-07-08

MORE AT Google

Nice clean friendly shop plenty of parking or there's the drive through. Always pretty busy that's a good sign.

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Stuart . 2024-06-20

MORE AT Google

Costa coffee overpriced basic coffees n staff never smile like they hate there jobs lol costa fortune for basic coffee na not for me

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Victor “Warrior” Boreman . 2024-06-19

MORE AT Google

Good coffee and always friendly service, but the WiFi has been ‘broken’ for so long now (many, many months), it’s obvious that they have no intention of fixing it. Might not seem a big problem, but the cafe is in a mobile dead-spot, so no chance of keeping connected while you’re here.

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Mike Mungall . 2024-06-05

MORE AT Google

Excellent service and friendly staff 👏

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Robert Hunter . 2024-05-22

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Told they were shut hour before they are closed not happy way they just shouted it out the fire exit

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Jodie Barnes . 2024-04-28

MORE AT Google

Just asked for normal coffee is that a flat white. I JUST WANT A NORMAL COFFEE.

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TREVOR TRIBE . 2024-04-13

MORE AT Google

Great coffee and roll with sausages 👌

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yvonne mckissock . 2024-03-22

MORE AT Google

Quick service, always a spare table. Decent coffee. One of the better Costas

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alistair macmillan . 2024-03-13

MORE AT Google

Very busy. Not much outlook. Wasn't asked if I had a Costa rewards card.

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Lynne Mitchell . 2024-02-07

MORE AT Google

We have visited this costa a few times lately but the food just isn't great. We ordered toasties but these were horrible, the bread was soggy and gooey, no crispness to it at all. The cakes were put in together underneath the hot food which meant the chocolate melted and made such a mess. They had also run out of marshmallows for the hot chocolate. Although the staff were lovely, the food wasn't good and probably the worst costa I've visited because of the food.

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Scottish-Hidden-Gems🏴󠁧󠁢󠁳󠁣󠁴󠁿💎 . 2024-02-02

MORE AT TripAdvisor

We have visited this costa a few times lately but the food just isn't great. We ordered toasties but these were horrible, the bread was soggy and gooey, no crispness to it at all. The cakes were put in together underneath the hot food which meant the chocolate melted and made such a mess. They had also run out of marshmallows for the hot chocolate. Although the staff were lovely, the food wasn't good and probably the worst costa I've visited because of the food.

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Scottish-Hidden-Gems . 2024-02-02

MORE AT Google

Small breakfast treat and nice to see traditional toasties and panini menu has resumed after the turkey based Xmas specials plenty seating options when we went other than that it's a Costa and you know what your going to get before you enter the shop

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gordon wotherspoon . 2024-01-31

MORE AT Google

Friendly staff, brought my coffee to the table as I walk with a stick.

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Joe Clark . 2024-01-02

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Staff at the drive through were speedy and a delight

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Suzie Gallagher . 2023-12-19

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Was charging car near by and had 50 mins to spare if honest only second time using Costa coffee 1st was service station on way to Whitby- I found the restaurant to be very clean and the tables well laid out and the staff attentive and very friendly . Had a medium latte and heated cinnamon bun Mmm my mate a large latte and millionaire shortcake- overall I’d definitely go back .

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Sam Cairns . 2023-12-04

MORE AT Google

I recently visited Costa Coffee and was thoroughly delighted by the warm welcome from the staff. Their benevolence truly turns this café into a cozy nest for customers. Highly recommend for anyone seeking a pleasant and friendly atmosphere!

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Elimane NDOYE . 2023-12-04

MORE AT Google

Bustling coffee shop, very friendly and efficient staff.

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Stuart Wilson . 2023-11-30

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I had a drink I don't rate their cakes and didn't want sandwiches ..hit chocolate nice

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Laura l Kearney . 2023-11-16

MORE AT Google

Was given a fully melted and slightly warm, iced coffee frappe. 1 iced drink should not go in a bag with 3 hot drinks...

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Aleah Embley . 2023-10-11

MORE AT Google

One small skinny latte, one small hot chocolate with no extra and one medium coconut cappuccino, £9.85…. Is that why people are skint? Wasting money on coffees they could make at home for a fraction of the price? They have also increased all their prices recently, do you think people will keep buying coffees at these prices? They won’t UPDATE - prices have increased a good bit in 2023, I now make coffee at home.

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Frank . 2023-09-25

MORE AT Google

Getting very expensive and smaller food portions staff in a rush and do not interact.

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John Boyd . 2023-09-08

MORE AT Google

It was drive through just for coffee. Great service from lovely girls.

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Margaret McDougall . 2023-08-26

MORE AT Google

Clean with an assortment of choice for those on the run Friendly staff - service with a smile Serviettes not readily available- had to ask We enjoyed our coffee here / up there with the best in our travels so far

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KAS . 2023-08-18

MORE AT TripAdvisor

Very difficult to scan your app at the speaker in the drive through.

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Lauren Mckee . 2023-08-12

MORE AT Google

Great for coffee just could not sit in at this time might have something to do with school holidays can be very popular

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Fiona McInnes . 2023-08-06

MORE AT Google

Lovely cafe and good produce. Very friendly staff, but the screens are too thick to hear through which makes the ordering process miserable.

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Information . 2023-08-04

MORE AT Google

Pass this costa quite often . Staff are always cheery and helpful

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Joe Bloggs (GeddySaidWhat?) . 2023-07-30

MORE AT Google

Great 👍 service. Tried Mango bubble tea. Love it

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raja iftikhar Ali . 2023-07-18

MORE AT Google

Great coffee yummy cakes great service

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Geoffrey Foot . 2023-07-03

MORE AT Google

Had a sausage bap and coffee was very nice

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Paul Mccorkindale . 2023-07-02

MORE AT Google

Very expensive but people seem to like wasting money on coffee they can make at home for £0.20…

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Pepe . 2023-07-01

MORE AT Google

Once more a great cappuccino, coffee and Iced coffee, and a nice slice of fresh cake each. Nice relaxing atmosphere in Costa, staff as usual were welcoming and pleasant, an asset to your company.

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robert russell . 2023-06-24

MORE AT Google

Excellent service from Sean, lovely and helpful.

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Anne Wilkinson . 2023-06-15

MORE AT Google

Nicely presented example of the Costa experience

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John Newman . 2023-06-07

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Rubbish went to the drive thru. Took so long my ice had melted in my coffee by the time I got it

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Aaron McQueen . 2023-06-02

MORE AT Google

Nice little Costa but service can be a bit slow.

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Gayle Keenan . 2023-05-27

MORE AT Google

Trusted place. Live a porridge and a cinnamon roll in the morning. Some of the young people working there are absolutely passionate about their job and do brilliantly

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Ruthie . 2023-05-26

MORE AT Google

Quite slow but nice coffee shop

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Alan Redman . 2023-05-26

MORE AT Google

Location awful, coffee good, food rubbish and expensive.

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Ian Stevenson . 2023-05-12

MORE AT Google

I've visited this place several times while visiting relatives and thought it would be good to have my say. 👍 Spacious, clean, tidy and shiny new. 👍 All on the flat, so great for disabled access and parking right out front. 👍 Has a drive-through - my mind is still processing; we now have that! 👍 Has lots of indoor seating, outdoor seating and accessible disabled toilets. 👍 Has a great selection of snacks and goodies as well as the standard Costa menu of coffee. 👎 I visited at quiet times, but I can imagine this place getting VERY busy. 👎 I took a star off for personal reasons ( maybe unfair, but it's what I feel) - the staff. I did not feel particularly welcome, and the apathy of the staff was similar on every visit. 👎👎 On My last visit, I bought a huge coffee that cost around £7. My husband waited in the car. I struggled to get the lid on after adding my sweetener (I have cognitive issues and epilepsy, which affects my abilities). I tried but the lid was tricky. I got embarrassed, so I left without properly securing it and I was hardly out the door when I spilt the whole coffee everywhere, including over myself. My husband encouraged me to go for another and I did. Now it was perfectly obvious I had had a mishap and I asked for the same again whilst telling the girl I had spilt the last one. It was my fault, but had that been my business I would have hoped my staff would apply a bit of empathy to the situation and even give me a wee discount. In fact I just got the same apathetic attitude I've now come to expect in the shop. So, great shop shame about the staff.

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Jacquie Kiltie . 2023-04-20

MORE AT Google

Excellent coffee, friendly staff!

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Karen Sullivan . 2023-04-15

MORE AT Google

Lovely staff.costa needs to get in cheese n tomato toasties miss them terribly.

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Ellanna Rodger . 2023-03-29

MORE AT Google

Amazing team of people in here. I am here every morning to start my day with work and Heather (Store Manager) and the team are incredibly personable and make your day with how they take a personal approach. Well done Heather!

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James Mcgoo . 2023-03-23

MORE AT Google

Usually really good. Coffee was good. But every table had dirty dishes on it and when they were eventually cleared, none of the tables were actually cleaned down. Not what I would usually expect from my Costa.

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Jacqueline Hannigan . 2023-01-07

MORE AT Google

Most pleasant costa team in west of Scotland!! We do go for our small decaffeinated coffee in a bigger cup but it’s really because the team are absolutely charming!!!

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Colin Johnstone . 2022-12-21

MORE AT Google

Always a cheery welcome and good service from drive thru

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Frank Macpherson . 2022-12-13

MORE AT Google

Tried to get in a few weeks ago but very busy . Only have been in there once and found the staff friendly .The cost of the coffee and cake were quite expensive but there again everywhere is right now.

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J W . 2022-12-09

MORE AT Google

went in on sunday the place was absolutely mobed but the staff were amazing lovely to see such great team work and all girls were so friendly and profesional what a credit to your company it made it a lovely place to visit will totally recommend to all my friends and looking forward to going back

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Kerryann Kelly . 2022-11-15

MORE AT Google

Perfect after a busy day just to pop in and relax, staff are very friendly and take the time to get to know you, so that when you return they know exactly what you want to drink and exactly how you like it, lovely atmosphere very busy but they still make time for the customers

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Liz Stewart . 2022-10-27

MORE AT Google

I absolove costa coffee although getting a little expensive. The food is not ideal at all apart geom the cakes and treats ect still quite expensive even for a slice of millionaire short bread. Definitely wouldn't eat the sandwiches they are all pre packed. Staff are amazing always have a smile. I visit here Mon-Fri for my coffee

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Isabel Milne . 2022-10-12

MORE AT Google

We ordered then at the window the girl told us the deal was on the app...we apologised and said we didn't have the app.....told us coffees were on them this time! Excellent customer service and app now download...we will be back! Thank you 💕

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Ken Anderson . 2022-10-07

MORE AT Google

Lovely decor, good coffee and friendly staff. Can't ask for much more.

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Kenny McClymont . 2022-10-06

MORE AT Google

Not great, staff more interested in making additional sales. Place seems dirty and unkept. Need a shake

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Bryan Mclean . 2022-10-02

MORE AT Google

Great stop over place while in the area

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Andrew Barrie . 2022-09-13

MORE AT Google

My favourite place for my takeaway coffee when on route to the beach.

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Mihai P . 2022-09-04

MORE AT Google

You're either a Costa or Starbucks person ??? Fortunately I'm both !!! 😁😁😁🥲

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Taistealaiche . 2022-09-03

MORE AT Google

Drive through is efficient with friendly staff who are always happy to help, drinks are always well made and happy to accommodate requests.

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Steven McGoldrick . 2022-08-27

MORE AT Google

Not had oat milk for weeks and when they do get some it last a few days

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Stuart . 2022-07-27

MORE AT Google

Clean, tidy and the blueberry muffin is stuffed with blueberries. Outside tables are perfect for the dogs.

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Ed Hig . 2022-07-22

MORE AT Google

coffee was ok, seating area quite small. table had been left a mess by previous customer which we cleared and the staff cleaned it down.

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Michelle Steel . 2022-07-20

MORE AT Google

Very polite professional staff delivering superb coffee. Happy atmosphere.. 👍

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Cammy King . 2022-06-29

MORE AT Google

Food was lovely we had a few paninis out of here, staff were nice too

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Paul Gilston . 2022-06-26

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The first thing I noticed when in was how kind staff were and helpful very clean great experience for my first trip

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Angie Drain . 2022-06-24

MORE AT Google

Not a great experience today, ruby chocolate frappe undrinkable. Not the normal standards

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Craig Stevenson . 2022-06-17

MORE AT Google

A welcome little stop for me as we travelled to Isle of Bute. Happy staff, clean tables, decent food and a toilet break. Then an hour or so to the ferrys.

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George Gillett . 2022-05-17

MORE AT Google

First time at Costa , used drive through

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hairybeanbag81 . 2022-05-14

MORE AT Google

Good coffee watch the world go by through the big windows

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James Robertson . 2022-04-20

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Quick service, small portion for price

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Alex Mackenzie . 2022-02-22

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Enjoy a Costa gutted they have taking the golden carmel frostino away tho

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Andrew Anderson . 2022-02-21

MORE AT Google

Lovely staff who are very eager to help. Never had a bad experience in the Stevenston Costa.

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Shan D . 2022-02-09

MORE AT Google

What you expect from Costa but this unit is a bit nicer than some - with a drive through too.

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Kenneth Aitken . 2022-01-29

MORE AT Google

Flipping heck £20 for 4 small hot chocolates omg I feel like I've been taken for a ride and dumped by a girlfriend and I'm hurtin geez it won't be happening again. Yes it was OK buy just OK it was overpowering like drinking sugar syrup. Not a good experience.

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I love travel kids love Disney . 2022-01-26

MORE AT Google

Waiting time to be served ridiculous

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Andrea Clarkson . 2021-12-28

MORE AT Google

Quiet and clean inside. There was quite a queue for the drive thru though.

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zander9776 . 2021-12-22

MORE AT Google

Been going to this branch for years . Staff always helpful, friendly & professional. Really friendly, cosy atmosphere, better than IRVINE branch that is the complete opposite of this in many ways. My only complaint is the flies on the pastries & cakes (worse in summer), very off putting & unhygenic, perhaps a class shield for cakes or one of these fly blasters should be considered.

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Adelle Ralton . 2021-12-17

MORE AT Google

Cannot believe that someone paid for our coffee and bacon rolls at Costa in Stevenston..A guy in a pick up and trailer ..have never seen the guy ever ..Went to pay at drive thru ..to be told the guy in front paid your bill..I thought someone is at it....Thank you so much who ever you are ..We went on and paid the person behind us ..🎅🎅☃️☃️☃️

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Aileen P . 2021-12-15

MORE AT TripAdvisor

The staff were excellent, but the flys 🪰 crawling all over the pastries was very off putting, suggest that Costa coffee invest in glass cabinets that close, to keep the creepy crawlies out.

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Donna Clark . 2021-12-09

MORE AT Google

Always like Costa .will visit one wherever we are .especially like the raspberry slice with a purple

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Anne Walker . 2021-11-24

MORE AT Google

This Costa is well laid out, contemporary and has very friendly, professional staff. The location is ideal for passers and it is always busy. I enjoy the food and cake selection along with the usual Costa range of drinks. I also use the App to build points and then treat myself and my friends to a coffee every now and then. The location is central in that it is beside a dual carriageway on the confluence of KIlwinning and Stevenston. The store is always clean and well maintained.

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Being West Kilbride . 2021-11-03

MORE AT Google

I don't drink tea and coffee but I love going here for the frostino without the coffee lol. Plus there hot chocolate especially the flavored ones. Chocolate orange hot chocolate was my favorite. Hope they bring it back

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Michelle Renton . 2021-10-19

MORE AT Google

fast friendly efficient service, from staff who seem to remember they are dealing with people, and chat away while making your drinks etc.

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Liam D . 2021-10-11

MORE AT TripAdvisor

Cheese and ham toasties are brilliant

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William Paterson . 2021-10-03

MORE AT Google

Though the place was busy with non spaces to sit in. We were pleased to be served by a young lady who offered to sort out a table for us to sit.

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Gertrude Zulu . 2021-09-29

MORE AT Google

Always welcoming with consistent coffee. Due a refresh from a decorative point of view. Understandable why they are unable to address currently.

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Lawrence Gurney . 2021-09-16

MORE AT Google

Quiet, cosy and staff are friendly and accommodating at all times

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Jane Mcfadyen . 2021-09-14

MORE AT Google

Staffs pleasant enough... Clean and tidy...

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ftwproductions01 . 2021-09-10

MORE AT Google

Great coffee provided by cheery staff in a carefully managed, safe environment.

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Adam Plenderleith (RevRev) . 2021-08-30

MORE AT Google

Poor customer service at this one normally a pleasurable experience is costa but not this one

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Julie Anderson . 2021-08-28

MORE AT Google

It sells coffee. The fuel of life. Long live Costa.

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John Robb . 2021-07-27

MORE AT Google

Always feel relaxed and enjoy my coffee.

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Jacqui Hunter . 2021-07-26

MORE AT Google

Pleasant staff and great coffee.

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Bill Lang . 2021-07-26

MORE AT Google

Good coffee, nice range of cakes/cookies: friendly staff make the place.

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Malcolm Smith . 2021-07-20

MORE AT Google

Fab experience, very helpful staff. Was just my 1st visit to this store but will be back

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Chris Gallon . 2021-07-18

MORE AT Google

Love going to Costa Saturday and Sunday morning for bacon roll and coffee.

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Aileen Paterson . 2021-07-13

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For a start, I don’t understand why a commercial building built in the late 90’s doesn’t have a lift given my guess of the average age of their clientele. We went for tea and a scone with my mum who is recovering from getting a new knee. We were told that we could have a table in the foyer cos the restaurant wasn’t accessible. They then changed their mind and told us that we couldn’t order a tea and a scone because there was already 6 people in their restaurant and it would be at least 30 minutes before they could put in a new order. There were 4 people in the empty shop, two in the foyer and presumably numerous staff in the cafe. Between them they couldn’t get us a tea and a scone. We won’t be back.