GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 670 opinions finded in 2 websites

site_photo4

Nº 403 in 963 in Coventry

Nº 50 of 87 Other cuisines in Coventry

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee

comment_iconOpinions

Loved it. Nice place to catch up with friends for a coffee

site_logo

Heidi williams . 2024-11-10

MORE AT Google

Love this costa, staff are so friendly :)

site_logo

Amber Alsop . 2024-11-09

MORE AT Google

Perfect place to enjoy their delicious coffee and food.

site_logo

Giorgo Tori . 2024-10-21

MORE AT Google

Great place to have a meeting and a quick coffee.

site_logo

skipper shut-eye . 2024-10-13

MORE AT Google

I've been visiting this costa for years. By far the vest costa. Always get a perfect coffee, lovely friendly staff, store is so clean and tidy. Highly recommend

site_logo

Laura Risbridger . 2024-10-02

MORE AT Google

Lovely place. Convenient place to pass the time while the wife shops...

site_logo

Rodney Oddoye . 2024-08-24

MORE AT Google

I am angry with the employee who was asked by my children about where to pick the strawberries. She replied, “You don’t know, it is not a good thing.”

site_logo

Mohammad Alaifeer . 2024-07-20

MORE AT Google

I enjoyed a lot when l come to Costa coffee, because everything is perfect.

site_logo

Miranta Chatz . 2024-07-12

MORE AT Google

Very good service, always polite and helpful. I accidentally dropped my cake, the woman saw me drop it and she gave me a free one. Much appreciated. Would recommend!

site_logo

Sharan Chadha . 2024-07-02

MORE AT Google

The bathroom was in a disgusting condition what i hope was water all over the floor but yhe stench of stale urine was horrendous! The sit in area was clean. Serving staff were ok. The one making drinks was quite condesending to my partner. Not best experience.

site_logo

Melanie Clynick . 2024-06-23

MORE AT Google

Clean environment and good decor. I did ask for white hot chocolate and was served something else, but everything is edible and tasty. And the staff are very friendly.

site_logo

caroline flinn . 2024-06-06

MORE AT Google

Everybody loves Costa, but the staff here are so friendly, busy but always happy..

site_logo

claire Mullis . 2024-05-26

MORE AT Google

Staff is very polite and respectful. Well done

site_logo

AK VLOGS . 2024-05-12

MORE AT Google

Best place in Coventry to sit down and feel like in your home.

site_logo

Katarzyna Ulatowska . 2024-03-17

MORE AT Google

Excellent customer service warm drinks always a pleasure to keep going bk

site_logo

Mohammed Saghir . 2024-02-23

MORE AT Google

We ordered the hot milkshakes as they were something new to try. The barista started to make the first one, then for some reason threw it away, so we had to wait even longer. The place was not busy and in total their were 3 members of staff. The barista then added 'milkshake powder' to the drink. When I asked what it was, and what it was for, the individual said they were just told to add it! A senior member of staff was then asked. This person did not know what was in it, but did offer to check on a fact sheet. I was also informed that they think it makes the milk thicker, as when they tried it without it, the taste and texture wasn't the same. Not sure if their is any gluten issues with this, or allergy issues, so best to check or avoid it. I thought it odd to be adding something to someone's drink and having no idea what it was, but maybe that is just me? Back to the drinks themselves. We tried the white chocolate and chocolate hazelnut flavours. The white chocolate was very sweet, so if you like sweet drinks you will love it. For us it was a bit too sickly sweet. The chocolate drink tasted more of caramel than hazelnut, so I believe the barista put the wrong syrup in...

site_logo

Paul Roberts . 2024-02-16

MORE AT Google

Lovely place... big parking area.

site_logo

Tawanda Adrolph Shambare . 2024-01-18

MORE AT Google

They were low on some selections of Drinks

site_logo

Sharon Jones . 2024-01-06

MORE AT Google

Always very busy, understaffed, waiting line is always up to 20min or more. It's always very dirty because it's understaffed. I would say if you rush and you don't have plenty of free time, just try other coffee shops.

site_logo

Aleksandra Rutkowska . 2023-12-28

MORE AT Google

My Barista Julie was absolutely lovely, her Christmas spirit was a joy to be around

site_logo

Daymo Albutt . 2023-12-24

MORE AT Google

Black forest chocolate drink was amazing 👏 🤩

site_logo

Martin Short . 2023-12-09

MORE AT Google

Not impressed with the service woman on coffee machine very rude face on here well can't say can I wished I gone mc Donald's over priced

site_logo

Mark Savage . 2023-12-09

MORE AT Google

Terry choc orange was delicious however, the service was slow and was not ordered. I ordered 2nd in line and they made my hot chocolate 4th. There isn’t a queue system.people line up where they like and they queue jump a-lot.

site_logo

Big Feetz . 2023-12-06

MORE AT Google

Great stop off on the way to site, great hot chocolate and the turkey and trimming sandwich is amazing

site_logo

Jamie Sayer . 2023-11-20

MORE AT Google

The two staff members working Monday night were lovely and very polite best costa to go to

site_logo

Abbie Murphy . 2023-11-20

MORE AT Google

Costa is one of my favourite coffee shops. This one gets too busy on weekends but is good the rest of the time

site_logo

Lee Richardson . 2023-11-12

MORE AT Google

Went there last Sunday at 5pm, sign says they close at 6pm. Joined the queue, 10 people in front of me, 1 person serving AND making drinks. 2 other staff clearing down and ignoring customers. Queue not moving after 15 minutes then guy comes over and says oh were closing in 5 minutes (regardless if we have been served or not). Gave up and left but before I did I commented to the staff that the sign says they close at 6pm, they replied saying they don't know but have been told by the supervisor that day they will close at 5 (not a real reason to close think staff just wanted to leave and go home). Complaind to Costa haven't heard back, terrible service.

site_logo

Delrey Joy . 2023-11-10

MORE AT Google

So im 13 and nearly every day i come here and what happens was this guy name sam that’s works there said i cant have coffee apparently i have to be 16 what ive been to loads of costas and they never say this I think he making this up idk if they have MADE THIS policy but yh - please respond

site_logo

Faris Asad . 2023-11-01

MORE AT Google

There is a lady who served had the fastest donkey I have ever seen

site_logo

The Elephant King . 2023-10-26

MORE AT Google

Love this Costa friendly staff and quick service. Seating outside. Wheelchair access

site_logo

Deb Hunt . 2023-10-17

MORE AT Google

I would like to express My sincere thanks to the staff at Costa Gallagher Retail Park in Coventry for the way they handled a very uncomfortable situation for myself and my 4 year old autistic son. On a recent visit some youths hanging around thought it would be amusing to mimic my son's stimming and his inability to express himself through words. This naturally distressed my son and left me infuriated. Thanks to Julie Franklin (manager) the matter was dealt with swiftly and decisively, eliminating a possible escalation. As I was with my family this was the right option and so I thank her and all the team for all her efforts. I want to add that Julie took a lot of abuse from these youths as well. Thank you Julie and Costa!

site_logo

Ray Raja . 2023-09-23

MORE AT TripAdvisor

I am bot a Costa fan, overpriced and quality not brilliant. Staff was nice but that is about it

site_logo

Loretta Kelly . 2023-09-20

MORE AT Google

Staff worked very hard 👌#loveacosta 🙋🏻‍♂️

site_logo

IAN HOWROYD . 2023-09-09

MORE AT Google

By mistake they got my order as take-away and I didn't get my order in a tray, so I asked for at least some side plates. Cutlery wasn't spotless. Frappe was good

site_logo

Hadi Samadzad . 2023-08-26

MORE AT Google

A peaceful place as it was after 4 and most shops closed early on Sunday so very empty

site_logo

Gibbs automotive services ltd Coventry . 2023-08-20

MORE AT Google

Got a cappuccino from here, and it was like a shot of coffee and frothy milk, so frothy that there was no actual milk in the cup, the same as having a pint of beer but all frothy.

site_logo

Leeroy Godsell . 2023-08-16

MORE AT Google

I always have a lovely coffee ☕ and I like the croissants and teacakes. My friends and me go on a Friday after we have been spinning 🙃. It's very nice bright and sunny 🌞 good atmosphere nice girls serving 👌

site_logo

Helen Mccann . 2023-08-08

MORE AT Google

Like this costa nice and friendly staff 👌

site_logo

Jean Hancox . 2023-07-30

MORE AT Google

I went to take a regular latte as usual but there was only one staff there doing everything, which is unacceptable I had to Waite 15 mins for a coffee, very very bad they need to hire more staff people having things to do.

site_logo

H T . 2023-07-04

MORE AT Google

Shop is great but this is just to let you know that the cleaner you had working there on 30.6.23 at 1pm time was so rude, me and my mum were reading the sign because we had no idea the store was closed. This woman comes out of nowhere and interrupts ‘we’re closed.’ And walks off. Honestly so rude, she needs firing.

site_logo

emily allsop . 2023-06-30

MORE AT Google

Great Costa staff are great. Only downfall is it can get very busy and sometimes waiting a while but that's just the nature of its location. Handy with the outside seating area too.

site_logo

David Hambleton . 2023-06-21

MORE AT Google

Poor service had to repeat that it was large three times then said it was for inside but still got it in take away cup when tried saying that maybe the staff member was having a bad day I was rudely interrupted by the female senior staff to say no they were having a great day. I personally would not go there again because staff and management need better and further training in communication and customer service skills.

site_logo

Gurdabar Singh Sahota . 2023-06-20

MORE AT Google

Bit crowded but stilo the best latte to me

site_logo

jake47s . 2023-05-18

MORE AT Google

The store manager Julie is miserable, rude, abrupt, and unhelpful. Julie's colleague with brunette hair is just as rude, miserable, and abrupt. I was treated terribly whilst visiting the Costa Coffee and when I told them that their attitude and tone of voice is distressing me due to my Autism I was told "don't use the disability card". I will never be using Costa again, I shall stick to Starbucks.

site_logo

Sarah A . 2023-05-16

MORE AT TripAdvisor

Great service but furniture is a bit worn and could do with replacing.

site_logo

Gurdev Claire . 2023-04-20

MORE AT Google

Standard costa food and drinks. Friendly staff, good service

site_logo

Istvan Eder . 2023-04-08

MORE AT Google

Lovely place, nice and clean, friendly staff and a good atmosphere 👍

site_logo

Yvonne Clayton . 2023-04-06

MORE AT Google

Lovely place to go for a coffee. Staff are very friendly.

site_logo

B K . 2023-04-03

MORE AT Google

Lovely place to go for a coffee. Always friendly staff and delicious drinks.

site_logo

barbara kroplewska . 2023-03-18

MORE AT Google

Ok ish coffee shop. The staff are really lovely.

site_logo

Sian . 2022-12-30

MORE AT Google

Good gaming this a 5-star but I won't go again because it's too expensive for me

site_logo

B Billy . 2022-12-12

MORE AT Google

Just another place. Nothing extra special to say.

site_logo

Ali Faryad . 2022-12-11

MORE AT Google

Great coffee shop staff are very friendly and helpful with a smile everything. Love it

site_logo

Natalie Moore . 2022-12-09

MORE AT Google

Not the best atmosphere. Felt a bit rushed

site_logo

Monika K. . 2022-12-02

MORE AT Google

Cool place to sit outside and enjoy Nice viewd

site_logo

Sir Aaron Achianu Essel . 2022-11-29

MORE AT Google

Went for coffee with my friend for the first time. Well impressed fast service and staff nice. .Will be using this place regularly.

site_logo

M B . 2022-11-14

MORE AT Google

When Delivered the food is cold they never prepare on time they keep changing times

site_logo

Parveen Gill . 2022-10-30

MORE AT Google

Sat outside hot day beautiful .coffee large .bliss 10 out of ten.highly recommended.

site_logo

Christopher Raffell . 2022-06-30

MORE AT Google

Nice place to go sat out side in the sun

site_logo

Tim Brannagan . 2022-06-12

MORE AT Google

It's a Costa, so it has the normal food and drinks offerings. The staff were nice but seemed very busy. The decor and facilities need some maintenance though. There were bits hanging off in the toilets in particular.

site_logo

Alan Tabberer . 2022-04-30

MORE AT Google

Nice place to spend time with Coffee.

site_logo

Shankar Palanivelu . 2022-04-27

MORE AT Google

Best one in cov has the best manager

site_logo

butchstar1 . 2022-04-17

MORE AT Google

Absolutely fantastic staff at this coffee shop. My little one managed to spill his babycino and the lovely girl was cleaning it all up so fast and even offered us new babycino. They are quite busy at this location every time we come and the service is always excellent! Customer orientated coffee shop, well done all of you 👍

site_logo

Jezzy Vav . 2022-04-12

MORE AT Google

Nice place to have a coffee and chat.

site_logo

Trisha Hadsley . 2022-04-01

MORE AT Google

Nice Costa, the reason for the 3 stars is that it really needs to be open later. It closes a 6:30pm, which is ridiculous. If you look at the Starbucks and Costas in London, Birmingham and even Leamington Spa, some are open 24 hours! People these days want to meet up with a friend or two in the evening without the hussle and bustle of a pub. The atmosphere is great, as is the ample parking. It would awesome if this Costa was open till at least 1am. Those people complaining about the drinks being warm and not hot, you can ask the Barista to make your drink extra hot and they will. Other than those things, this Costa is clean and tidy.

site_logo

A E . 2022-03-07

MORE AT Google

I like Costa Coffee, but did not feel comfortable at this one, nothing wrong with the food or drink, just the atmosphere.

site_logo

Stephanie Burdett . 2022-03-07

MORE AT Google

Miła obsługa, jedzenie dobre.

site_logo

mariola2018 . 2022-02-13

MORE AT Google

Really enjoyed my cheese sandwich and mint drink considering I haven’t tried it before lovey place too just sit back and relax :)

site_logo

Connor King . 2022-02-10

MORE AT Google

Love a good Costa, staff are super friendly

site_logo

Dennis . 2022-02-10

MORE AT Google

Very busy, lucky to get a table. Coffee as always great. Wife had a Sicilian lemon muffin, she said it was scrumptious. One small gripe and that someone needs to do a better job of cleaning and clearing tables of previous customers.

site_logo

Neville Stringer . 2022-01-31

MORE AT Google

Nice staff and would recommend visiting here.

site_logo

Leigh Wright . 2021-12-22

MORE AT Google

A sit down in Costa with a hot drink and a bite to eat makes a nice little break. Friendly service.

site_logo

David Monks . 2021-12-21

MORE AT Google

Excellent coffee with friendly staff

site_logo

Graham Nicholson . 2021-12-18

MORE AT Google

The food and the drinks was yummy and the staff were a delight. However, from exiting the store there was a man on the carpark premises urinating In the bushes.

site_logo

Ashley Wickham-young . 2021-12-16

MORE AT Google

Lovely food and drink great staff

site_logo

Gavin p Smith . 2021-12-09

MORE AT Google

Really clean premises,nice staff and great service. Lovely food and drink

site_logo

Dee Green . 2021-11-14

MORE AT Google

Great space and plenty of parking. Really friendly staff and a lot going on with the community as well.

site_logo

Taf . 2021-10-31

MORE AT Google

The usual good coffee backed up by good service 👍

site_logo

Craig Bales . 2021-10-31

MORE AT Google

Great coffee, sandwiches and cakes 💯👍🏼

site_logo

Barry Thompson . 2021-10-04

MORE AT Google

Brilliant location for a quick top up. Definitely recommend for a visit.

site_logo

Marcel Loeve . 2021-09-20

MORE AT Google

Delicious cakes, clean environment, great service.

site_logo

Helga Polgár . 2021-09-11

MORE AT Google

Good parking and outside seating area. Friendly staff

site_logo

David Grimmett . 2021-09-10

MORE AT Google

best coffee I have ever try . I don't drink coffee but my girlfriend make me try Costa coffee and I love it seinse then

site_logo

OMAR KABBA JAWARA BOXER . 2021-09-08

MORE AT Google

Nice cappuccino a d it was nicely cool inside

site_logo

covkid24 . 2021-09-08

MORE AT Google

Any coffee you want is here outstanding.

site_logo

Grant Farquharson . 2021-09-06

MORE AT Google

As always ❤️ great coffee just watch on the weekend as it gets very very busy 😉

site_logo

Matthias McBride . 2021-08-12

MORE AT Google

The server didn't listen when I gave my order so I ended up with a drink I didn't ask for.

site_logo

Iain McGinty . 2021-08-10

MORE AT Google

Stop here every Sunday, usually drive thru . 👍🥰

site_logo

Dipa Thaker . 2021-08-08

MORE AT Google

Great place to meet for a coffee and a snack to eat. Staff very quick making the coffee

site_logo

Dennis Crunden . 2021-07-30

MORE AT Google

Nice place in a very busy area. It would be nicer if the area was cleaner and greener.

site_logo

Thrash Head . 2021-07-25

MORE AT Google

A good Costa location inside Gallagher Retail park in Coventry, all the usual Costa options, they've always got my order correct and there's some shopping to be done in the same park 👍

site_logo

Jack . 2021-07-22

MORE AT Google

This place is part of a fuel station handy if a quick tea or coffee needed also a woodland walk near by

site_logo

Richard ward . 2021-07-16

MORE AT Google

It a great cafe shop,I like the drinks in there.

site_logo

Lesley North . 2021-07-11

MORE AT Google

I hardly come here but whenever I do the experience has been great...good customer service and the place is really clean and welcoming. Enough space to park. Covid measures are been put in place. Will highly recommend.

site_logo

MØ - Hus . 2021-06-24

MORE AT Google

Great covid protections good spot

site_logo

Andrew Hammond . 2021-06-18

MORE AT Google

Friendly and efficient service, this applies to most costa stores

site_logo

david stevenson . 2021-05-15

MORE AT Google

I have visited here before with my fiancé and had a lovely experience but the second time we visited here to have a quick stop off before shopping in the retail park we didn't have such a nice experience. We were treated quite disrespectfully by a member of staff called Rachael who works here. She was very abrupt, and didn't show much customer service towards us at all. She seemed to not want to be there and from someone in the catering and hospitality trade, I, myself know that the Customer is always right and she was just so rude. Maybe a course to brush up on her interpersonal skills would be a nice idea. I will not be using this drive in cafe until the problem is sorted. I do love my Costa coffee as well but will have to do without whilst shopping at Gallagher retail park for the near future.

site_logo

Shereen Le'Fevre - Barnett . 2021-05-09

MORE AT Google

Staff could be more friendly instead of standing around talking behind the till before slowly deciding to serve

site_logo

Lee Taylor . 2021-02-06

MORE AT Google

Lovely polite service especially during lockdown when fewer customers.

site_logo

Taz DeVille . 2021-01-12

MORE AT Google

Lovely warm calm atmosphere. Friendly staff. Great layout 4 stars because it's highly expensive, so unless youre well of financialy there are other places that are much cheaper.

site_logo

Natalie M . 2020-12-25

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
4.1

563 Opinions

location-icon214 Binley Road,
Other cuisines
outdoor_seating_160551takeaway_160551delivery_160551

Great staff always look after everyone

restaurant_img
4.0

1366 Opinions

location-iconCorporation Street
Other cuisines
outdoor_seating_161662takeaway_161662delivery_161662

Great affordable pub food and lovely staff.

restaurant_img
4.0

1507 Opinions

location-icon22 Spon Street
Other cuisines
outdoor_seating_166734takeaway_166734delivery_166734

Great pub with loads of character and quality drinks. Often has beer festivals.

restaurant_img
4.2

6204 Opinions

location-icon1 Swanswell Street
Other cuisines
outdoor_seating_200598takeaway_200598delivery_200598

Had to wait over two hours for my order when the place was only 20 minutes away

restaurant_img
4.2

781 Opinions

location-iconHertford Place, Coventry CV13JZ England
Other cuisines
outdoor_seating_252606takeaway_252606delivery_252606

didn’t arrive till 3 hours after ordered driver never arrived at the restaurant no contact from anyone , called them and advised had only just been packaged up but what I received was stone cold,so the dry food was soggy, such a shame