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3.9

Based on 376 opinions finded in 2 websites

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Nº 1125 in 1596 in Wiltshire

Nº 241 of 307 Other cuisines in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeecake

comment_iconOpinions

The girls in Costa Wootton Bassett, are so lovely! Always the warmest welcome to the shop, and nothing is too much for them!

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Rebecca Taylor . 2024-10-09

MORE AT Google

First time here . Very disappointed hardley any cake celection .dirty table .toilet out of order .however plenty of staff . Will not be returning

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Diane Chamberlain . 2024-09-07

MORE AT Google

A regular haunt for our Sunday catchup with family. Comfortable venue to relax over your favourite cappuccino.

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Linda Cruickshank . 2024-08-23

MORE AT Google

Great atmosphere visit this coffee house at least weekly. Great placdvto relax a read the paper.

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AJ Smith . 2024-08-21

MORE AT Google

Coffee is ok , but no different than any other coffee without Costa written on the cup!

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bum steak . 2024-06-04

MORE AT Google

Very popular location, in r.w.b., excellent staff, top brews

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Paul Kelly . 2024-02-25

MORE AT Google

I come here every Sunday, with my parents, the staff are friendly, welcoming. The coffee is great and i am a fussy coffee drinker. It is a lovely store.

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Elizabeth w . 2024-02-14

MORE AT TripAdvisor

Disappointed as no vegan food. Had to go elsewhere again. Always used to have vegan options so used to come often for lunch.

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Sally S . 2024-01-01

MORE AT TripAdvisor

Expensive and food mediocre..go to greggs value for money and food 10 times better

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lee russell . 2023-11-25

MORE AT Google

Always go here and the staff go above and beyond. Always smiling!

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Jess Newman . 2023-10-10

MORE AT Google

Good coffee and a tasty piece of chocolate cake!

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Simon Gillett . 2023-10-05

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Some really great people who work here make it a lovely atmosphere.

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Mitchell Batten . 2023-09-17

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I love Costa they always make my drink just how I like it

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Georgina Gough . 2023-08-26

MORE AT Google

Definitely one of the better Costa shops, service is friendly and fast, nicely designed seating area providing a nice atmosphere to enjoy your coffee.

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Retro Console Fanatic_official . 2023-08-15

MORE AT Google

I really like this place. It made me respect it even more so since I had such a poor time in Starbucks today. I'm going back again to Costa to enjoy a frappe :)

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Heroic Zephyr (Zephyr) . 2023-06-17

MORE AT Google

Great place to relax have a hot drink, read a book or use you laptop.

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Tony yendle . 2023-06-06

MORE AT Google

Popped in for a coffee after shopping. Staff were so rude. Made you feel a hassle being there. Will never go back.

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Debbie A . 2022-10-31

MORE AT TripAdvisor

Had a lovely coffee an cake as we have come to expect.

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Denise Marshall . 2022-03-16

MORE AT Google

Very busy in there, but staff coping well and in a cheerful manner

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Carol Thorne . 2022-03-13

MORE AT Google

Fantastic service and probably the very best Latte ever

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Jeff Bradford . 2022-03-13

MORE AT Google

Visit here occasionally as local, friendly & fab coffee & snacks Staff always friendly & pleasant Nice break from shopping etc

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Fiona G . 2022-02-22

MORE AT TripAdvisor

Very nice friendly place to sit and have a coffee inside or out ,very relaxing and staff are lovely .

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Janice Turner . 2022-02-20

MORE AT Google

Lovely Costa, but a no dogs policy which is totally ridiculous in a small country town like Royal Wootton Bassett with lots of country walks and spacious town parks. Jubilee Lake in Royal Wootton Bassett was recently awarded the most dog friendly park in Wiltshire by Trip Advisor in 2021. Be nice to stop at Costa after a nice dog walk.

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Luke Edwards . 2022-01-22

MORE AT Google

Great friendly staff, always! Manager looks a tad miserable most of the time but dont they all.

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Grimy Hooper . 2021-12-28

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A poor Costa, badly needs an update on the decorating and furniture.

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David Cole . 2021-12-19

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Large, light and airy shop. Not much froth on cappuccino unfortunately Cold wet day but air con was blasting out

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Pauline Challis . 2021-09-28

MORE AT Google

Huge shout out to the girls that made my "me time" moment extra special with a perfectly made cappuccino and naughty cake suggestion. Great service girlies and a great way to make each customer appreciated 👍

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Emma Thomas . 2021-09-13

MORE AT Google

As usual, a lovely cafe and a great cup of coffee. I sat outside today and as it was a lovely day, it made the experience even better. The Costa is set back from the high street, in a pleasant alleyway, so there's hardly any traffic noise and is a lovely place to sit.

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Ian Bradley . 2021-08-26

MORE AT Google

The grande coffee option was nice but it did feel as if I was drinking from the European Cup. Also...Nice cheese and tomato toasties!

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Alan AB . 2021-08-23

MORE AT Google

I would first like to say WOW to the 2 wonderful girls that served me. When I entered they were singing and laughing and I loved every minute, it was brilliant! To be greated by Grace with a huge warm smile on her face which then suggested that her (clearly) partner in crime Illona make me her famous flat white which was as beautiful and tasty as she told me it would be! WOW! Do not get rid of these girls, they are shining stars and truly the dream team which were the words of another customer that entered the store shortly after myself. As for the rest it was standard costa coffee, clean tables, lots of food in the fridge, cakes were stocked. Didn’t see any other staff apart from an older lady scutter onto counter and make a drink and leave again The girls just made my day, hearing them chat to customers and giggling was so refreshing after the year we have all had! Keep up the good work ladies, you will go far in life with that positive attitude to life

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KXCBp21 . 2021-08-02

MORE AT TripAdvisor

All the other coffee shops/tea rooms in Wootton Bassett seemed to be closed (4.30 pm), but good old Costa came to the rescue. The coffee and cake went down well!

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Helen Seez . 2021-07-17

MORE AT Google

Great sevice and very nice staff

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Tone Gabb . 2021-07-03

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One way in and one way out which is good. Seating outside is okay just don't enjoy when the next table start smoking next to me and my child. Also table wasn't cleaned before use as previous person's stinky cigarettes in the ashtray were on the table. So more regular table cleaning required and sanitising the chairs etc.

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Jodie Smyth . 2021-06-03

MORE AT Google

Obviously outside only at the moment not enough table & chairs outside. Staff said they're not allowed any more outside their area despite large pedestrian area in front of venue

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David McGregor . 2021-04-25

MORE AT Google

Passing through the Borough Fields Shopping Centre in Bassett, stopped off at Costa Coffee for a takeaway Latte and to use the facilities. Friendly & helpful barista - thank you for the water for my daughter at no charge. Clean & tidy. Service was a tad slow - but thats purely due to Covid restrictions at having only 2 staff members on duty at any one time for safety - so no issue. Lots of social distancing and hand sanitiser available. One of the better Costas in the country.

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923Dan . 2021-04-07

MORE AT TripAdvisor

The staff are extremely friendly, it's a pleasure to go in there.

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TheNormallyOpen . 2021-04-05

MORE AT Google

Good place, but find Costa over priced for what it is. Nice treat every now and then but not budget friendly

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Madison Heise . 2021-03-19

MORE AT Google

Love the staff here! A brilliant bunch & always have a smile for you.

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Jo Withey . 2021-02-24

MORE AT Google

The staff are very friendly and helpful. They have done so well during the social distancing.

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Ann West . 2021-02-17

MORE AT Google

Good customer service!!! but too many people inside when I visited

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Harinder Singh . 2021-01-18

MORE AT Google

Great service and excellent staff

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sharon birch . 2020-12-30

MORE AT Google

Good drinks and nice place to relax

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Amy Scott . 2020-12-23

MORE AT Google

Just stopped for a quick coffee and cake. Didn't expect such a lovely place. The friendly staff made it super for us. Made my day. Thank you.

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Mark Poley . 2020-12-08

MORE AT Google

Good place to stop in these strange times

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Gideon Rabinowitz . 2020-11-29

MORE AT Google

Horrible attitude and attention from young ladies, very disappointed

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Luis Chacon . 2020-11-09

MORE AT Google

Fantastic all around. Lovely coffee shop both to work in and socialise in.

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James Millington . 2020-10-29

MORE AT Google

Only gave it 2 Star by mistake .it should be a 6 star. The staff are brilliant and very happy.. great coffee and clean and tidy..

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spencer scooter . 2020-10-07

MORE AT Google

Reasonable coffee at a reasonable price with friendly staff 🙂

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Richard Pope . 2020-10-04

MORE AT Google

The coffee was well made, staff were friendly and helpful and the tables were sanitized regularly.

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Lauren C . 2020-10-03

MORE AT Google

Cheerful friendly staff and quick service. I'm disabled and they always help me.

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Kerry Gray . 2020-09-17

MORE AT Google

Friendly staff, efficient service and clear social distancing

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Katherine Cooper . 2020-09-06

MORE AT Google

First class coffee and service and lovely helpful and friendly staff.

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Brian Baker . 2020-08-16

MORE AT Google

Great little Costa, deceptively spacious with outside seating too. The staff always go above and beyond what's expected, even going to the effort of remembering what particular coffees we order. Great selection of food, including vegan options, freshly prepared and delicious. The local independents in Wootton really need to up their game to compete, there's really nowhere else locally that can beat them.

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aciddinosaur . 2020-05-31

MORE AT TripAdvisor

Lovely, warm and friendly staff.. coffee is fab and a wide choice of treats to enjoy with your beverage !

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4SandyJ . 2020-03-06

MORE AT TripAdvisor

I often pop in here for a coffee. It's usually quite busy, however they are friendly and prompt with service. There is room to have small meetings here, although often full with bigger/ friends/family groups. Usual range of Costa food available - there is always good availability.

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DiB226 . 2020-02-23

MORE AT TripAdvisor

If you been to a costa they are all the same. Unless you are lucky there is always a queue. Plenty of seating. In summer it is situated in a square where you can sit outside.

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bassetth0oud13 . 2020-02-13

MORE AT TripAdvisor

Great service friendly staff who know their customers

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Neil Munro-James . 2020-02-08

MORE AT Google

Coffee was okay, service was friendly, but as usual the cuttlery wasn't clean.

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Andrew Scott . 2020-02-02

MORE AT Google

Crowded at time but lovely coffee and cake

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David Corlett . 2020-01-30

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Lovely Americano and a skinny lattae.

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martin Claridge . 2020-01-25

MORE AT Google

We are OAPs who use this Costa most days. It is clean and tidy with clean tables and clean toilets. All of the staff make us feel really welcome, they could not be more helpful or welcoming. When the schools turn out and the mums bring in children from pre school the staff are great with them and know many by name. All in all a really great place for a coffee, cake and a cheerful atmosphere.

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mikecX4413HM . 2019-12-29

MORE AT TripAdvisor

Asked why their overpriced Christmas drinks don't have fancy toppings like other Costa places, and they said they stopped doing it to save time. Except I was only customer in the store. More like putting up prices while giving less.

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Pa Co . 2019-12-22

MORE AT Google

Good experience, would go back

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Anton Walter . 2019-12-18

MORE AT Google

Nice and well placed. Please clean the tables when it's not busy.

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Alex Tribolet . 2019-11-14

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So sad to see how far costa has fallen. Watered down weak coffee; uninterested staff; poorly presented products; dirty floors,tables,chairs. So sad.

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stanley yelnats . 2019-11-11

MORE AT Google

Always love my local Costa as all the staff are so friendly and appreciate their regular customers.

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Ali Uzzell . 2019-11-02

MORE AT Google

always lovely and clean. and lovely staff always a happy atmosphere in this Costa.

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Kim Jordan . 2019-10-19

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Loving meeting up for coffee with my family each week.

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Jan Scotford . 2019-10-12

MORE AT Google

Friendly, fast, efficient staff...... and yummy lattes!

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Sarah Lambert . 2019-08-15

MORE AT Google

Lots of local businesses complain when a chain opens in Royal Wootton Bassett, but they don't put their money where their mouth is, as most local businesses close around 4 or 5pm. I wouldn't say Costa is the best quality food or coffee, but at least there's something open until 6pm in Royal Wootton Bassett. I don't like the big toilet though. There must be some kind of leak in a pipe as it always smells bad in there.

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Pa C . 2019-08-04

MORE AT TripAdvisor

We are regular visitors to Costa in Royal Wootton Bassett. It is a well established coffee shop at the heart of its community. Staff are always pleasant and helpful and cope well under pressure. We have never had any problems with the quality of the coffee or the food, although we'd like to see more vegetarian and vegan options available in the future. Bring back the vegan mince pies please! We've never felt awkward bringing a laptop in, and there's usually a choice of chairs and tables inside. The outside seating is excellent, especially when there's live music in the square (brass bands last weekend!) We'd love more of that! The branch also benefits from a disabled toilet, high chairs, and a small bookcase full of second hand books for sale.

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sheridanparsons . 2019-07-28

MORE AT TripAdvisor

Enjoy a coffee when i feel.like it

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Lesley Fisher . 2019-07-26

MORE AT Google

Super service very tasty coffee (it can vary from Costa to Costa café)

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Ken Birks . 2019-07-26

MORE AT Google

Grace who works there is a credit to Costa. Always has a smile .

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Robert Robinson . 2019-07-21

MORE AT Google

Magnificent staff are excellent

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Pat Dickens . 2019-07-21

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Good place, nice enough inside, there are several chairs by the windows. The internet connection for mobiles / wi-fi was not good, so bear in mind if you need it there

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Oksana MSc . 2019-06-14

MORE AT Google

Plenty of space inside or out to relax with the usual good Costa coffee. I often stop off here while visiting Royal Wootton Bassett.

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Juliet H . 2019-05-27

MORE AT TripAdvisor

Nice polite staff. Lovely coffee. Clean environment

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Sarah Small . 2019-05-10

MORE AT Google

Saturday morning coffee whilst in Chippenham.

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William Sanderson . 2019-04-29

MORE AT Google

Always a good experience, lovely staff. Clean store and they are just wonderful.

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Vikki Rule . 2019-04-26

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It's a Costa, what can I say !, The staff are very friendly, plenty of places to sit down, free parking on a Sunday in the Sainsbury's car park 👍

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Jay Bee . 2019-04-07

MORE AT Google

Always good for at quality cup of coffee

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Charles Eddolls . 2019-03-17

MORE AT Google

Always great service. Love Costa

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Kathy Rose . 2019-02-24

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Shame about the serving system when busy it takes forever

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Peter Darbyshire . 2019-02-17

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The usual excellence one expects of a Costa Coffee shop, recently expanded premises, seating available inside, and outside in the precinct courtyard.

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Carole Tan . 2019-01-30

MORE AT Google

Lovely tea & delicious brown toast just too expensive.

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24/7 Passenger Transport Services . 2019-01-12

MORE AT Google

Very nice could clear tables a bit quicker.

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Martin Buckland . 2018-12-30

MORE AT Google

Excellent service and beverages

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Phil Howell . 2018-12-19

MORE AT Google

Bulk Standard Costa. I ordered a coffee and yes, I liked it!

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Tristian Lowe . 2018-12-17

MORE AT Google

Lovely little Costa coffee shop. Tucked in just behind the hight Street at Wotton basset. Clean and tidy as they often are. I had a plesent visit with my teenage son on a quiet Sunday afternoon.

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David Quarterman . 2018-11-19

MORE AT Google

GOOD AS ALWAYS PLEASANT STAFF LUSHOUS CAKES

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Patricia Head . 2018-11-08

MORE AT Google

Standard Costa, no issues other than expensive, always were. And I wish they would pay their fair share of tax

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Steve Fairbanks . 2018-11-03

MORE AT Google

Freindly staff, clean, great location

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Richard Large . 2018-10-29

MORE AT Google

I go into Costa most days to meet up with friends. The staff now know what I am going to order before I say anything..makes your custom feel valued. In the last couple of months a new manager has taken over and everyone has said how nice he is..always cheerful. You can see he is backing his staff up all the time it's a real pleasure to go in there.

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ladyamwest . 2018-10-28

MORE AT TripAdvisor

Love Costa Royal Wootton Bassett

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Janet Vinall . 2018-10-26

MORE AT Google

Popped in for an after school toastie treat and was blown away by the friendly staff from the manager to Baristas: Sophie and Evan, who took time to make us feel genuinely welcome despite it being a busy afternoon. Great suggestions of beverages and our food was piping hot and served with a smile!,,what a lovely escape from the weather and how nice to know that customers are valued as people and not just their spending power!

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SandyJP23 . 2018-09-21

MORE AT TripAdvisor

We’ve often enjoyed an afternoon visit as a treat but our last 4 visits have left us disappointed arriving at 3.45pm to find the cake shelves virtually bare. On each occasion we have left and gone to Dandelion which is better value anyway. Clearly since the staff takeover whoever is in charge of stock control is either incompetent with monitoring or is not prepared to offer a selection of cakes to afternoon customers. Our last visit was on a Friday afternoon so I struggle to believe that they have no stock in preparation for the Saturday morning rush. We won’t bother returning.

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CecilyWiltshire . 2018-09-15

MORE AT TripAdvisor

Really nice staff good service 5 star for staff. Just very disappointed that there is no stock on a Monday at 3.30pm no original coffee beans no cakes asked the staff and apparently they only get 3 deliveries a week so keep running out of stock for such a big business very disappointed.

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matthew gardner . 2018-09-10

MORE AT Google

I always seem to queue at this outlet especially at school chucking out time.it is in pleasant setting on a square especially when the sun is out.

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timbh696 . 2018-08-28

MORE AT TripAdvisor

Visited on many occasions. Costa is one of favourite places to have lunch. Best cappuccino around. Get a loyalty card it is well worth it.

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Beryl C . 2018-08-19

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