Based on 376 opinions finded in 2 websites
Based on 376 opinions finded in 2 websites
Nº 1125 in 1596 in Wiltshire
Nº 241 of 307 Other cuisines in Wiltshire
Opinions
The girls in Costa Wootton Bassett, are so lovely! Always the warmest welcome to the shop, and nothing is too much for them!
Rebecca Taylor . 2024-10-09
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First time here . Very disappointed hardley any cake celection .dirty table .toilet out of order .however plenty of staff . Will not be returning
Diane Chamberlain . 2024-09-07
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A regular haunt for our Sunday catchup with family. Comfortable venue to relax over your favourite cappuccino.
Linda Cruickshank . 2024-08-23
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Great atmosphere visit this coffee house at least weekly. Great placdvto relax a read the paper.
AJ Smith . 2024-08-21
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Coffee is ok , but no different than any other coffee without Costa written on the cup!
bum steak . 2024-06-04
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Very popular location, in r.w.b., excellent staff, top brews
Paul Kelly . 2024-02-25
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I come here every Sunday, with my parents, the staff are friendly, welcoming. The coffee is great and i am a fussy coffee drinker. It is a lovely store.
Elizabeth w . 2024-02-14
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Disappointed as no vegan food. Had to go elsewhere again. Always used to have vegan options so used to come often for lunch.
Sally S . 2024-01-01
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Expensive and food mediocre..go to greggs value for money and food 10 times better
lee russell . 2023-11-25
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Always go here and the staff go above and beyond. Always smiling!
Jess Newman . 2023-10-10
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Good coffee and a tasty piece of chocolate cake!
Simon Gillett . 2023-10-05
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Some really great people who work here make it a lovely atmosphere.
Mitchell Batten . 2023-09-17
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I love Costa they always make my drink just how I like it
Georgina Gough . 2023-08-26
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Definitely one of the better Costa shops, service is friendly and fast, nicely designed seating area providing a nice atmosphere to enjoy your coffee.
Retro Console Fanatic_official . 2023-08-15
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I really like this place. It made me respect it even more so since I had such a poor time in Starbucks today. I'm going back again to Costa to enjoy a frappe :)
Heroic Zephyr (Zephyr) . 2023-06-17
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Great place to relax have a hot drink, read a book or use you laptop.
Tony yendle . 2023-06-06
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Popped in for a coffee after shopping. Staff were so rude. Made you feel a hassle being there. Will never go back.
Debbie A . 2022-10-31
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Had a lovely coffee an cake as we have come to expect.
Denise Marshall . 2022-03-16
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Very busy in there, but staff coping well and in a cheerful manner
Carol Thorne . 2022-03-13
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Fantastic service and probably the very best Latte ever
Jeff Bradford . 2022-03-13
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Visit here occasionally as local, friendly & fab coffee & snacks Staff always friendly & pleasant Nice break from shopping etc
Fiona G . 2022-02-22
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Very nice friendly place to sit and have a coffee inside or out ,very relaxing and staff are lovely .
Janice Turner . 2022-02-20
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Lovely Costa, but a no dogs policy which is totally ridiculous in a small country town like Royal Wootton Bassett with lots of country walks and spacious town parks. Jubilee Lake in Royal Wootton Bassett was recently awarded the most dog friendly park in Wiltshire by Trip Advisor in 2021. Be nice to stop at Costa after a nice dog walk.
Luke Edwards . 2022-01-22
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Great friendly staff, always! Manager looks a tad miserable most of the time but dont they all.
Grimy Hooper . 2021-12-28
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A poor Costa, badly needs an update on the decorating and furniture.
David Cole . 2021-12-19
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Large, light and airy shop. Not much froth on cappuccino unfortunately Cold wet day but air con was blasting out
Pauline Challis . 2021-09-28
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Huge shout out to the girls that made my "me time" moment extra special with a perfectly made cappuccino and naughty cake suggestion. Great service girlies and a great way to make each customer appreciated 👍
Emma Thomas . 2021-09-13
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As usual, a lovely cafe and a great cup of coffee. I sat outside today and as it was a lovely day, it made the experience even better. The Costa is set back from the high street, in a pleasant alleyway, so there's hardly any traffic noise and is a lovely place to sit.
Ian Bradley . 2021-08-26
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The grande coffee option was nice but it did feel as if I was drinking from the European Cup. Also...Nice cheese and tomato toasties!
Alan AB . 2021-08-23
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I would first like to say WOW to the 2 wonderful girls that served me. When I entered they were singing and laughing and I loved every minute, it was brilliant! To be greated by Grace with a huge warm smile on her face which then suggested that her (clearly) partner in crime Illona make me her famous flat white which was as beautiful and tasty as she told me it would be! WOW! Do not get rid of these girls, they are shining stars and truly the dream team which were the words of another customer that entered the store shortly after myself. As for the rest it was standard costa coffee, clean tables, lots of food in the fridge, cakes were stocked. Didn’t see any other staff apart from an older lady scutter onto counter and make a drink and leave again The girls just made my day, hearing them chat to customers and giggling was so refreshing after the year we have all had! Keep up the good work ladies, you will go far in life with that positive attitude to life
KXCBp21 . 2021-08-02
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All the other coffee shops/tea rooms in Wootton Bassett seemed to be closed (4.30 pm), but good old Costa came to the rescue. The coffee and cake went down well!
Helen Seez . 2021-07-17
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Great sevice and very nice staff
Tone Gabb . 2021-07-03
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One way in and one way out which is good. Seating outside is okay just don't enjoy when the next table start smoking next to me and my child. Also table wasn't cleaned before use as previous person's stinky cigarettes in the ashtray were on the table. So more regular table cleaning required and sanitising the chairs etc.
Jodie Smyth . 2021-06-03
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Obviously outside only at the moment not enough table & chairs outside. Staff said they're not allowed any more outside their area despite large pedestrian area in front of venue
David McGregor . 2021-04-25
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Passing through the Borough Fields Shopping Centre in Bassett, stopped off at Costa Coffee for a takeaway Latte and to use the facilities. Friendly & helpful barista - thank you for the water for my daughter at no charge. Clean & tidy. Service was a tad slow - but thats purely due to Covid restrictions at having only 2 staff members on duty at any one time for safety - so no issue. Lots of social distancing and hand sanitiser available. One of the better Costas in the country.
923Dan . 2021-04-07
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The staff are extremely friendly, it's a pleasure to go in there.
TheNormallyOpen . 2021-04-05
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Good place, but find Costa over priced for what it is. Nice treat every now and then but not budget friendly
Madison Heise . 2021-03-19
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Love the staff here! A brilliant bunch & always have a smile for you.
Jo Withey . 2021-02-24
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The staff are very friendly and helpful. They have done so well during the social distancing.
Ann West . 2021-02-17
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Good customer service!!! but too many people inside when I visited
Harinder Singh . 2021-01-18
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Great service and excellent staff
sharon birch . 2020-12-30
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Good drinks and nice place to relax
Amy Scott . 2020-12-23
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Just stopped for a quick coffee and cake. Didn't expect such a lovely place. The friendly staff made it super for us. Made my day. Thank you.
Mark Poley . 2020-12-08
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Good place to stop in these strange times
Gideon Rabinowitz . 2020-11-29
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Horrible attitude and attention from young ladies, very disappointed
Luis Chacon . 2020-11-09
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Fantastic all around. Lovely coffee shop both to work in and socialise in.
James Millington . 2020-10-29
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Only gave it 2 Star by mistake .it should be a 6 star. The staff are brilliant and very happy.. great coffee and clean and tidy..
spencer scooter . 2020-10-07
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Reasonable coffee at a reasonable price with friendly staff 🙂
Richard Pope . 2020-10-04
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The coffee was well made, staff were friendly and helpful and the tables were sanitized regularly.
Lauren C . 2020-10-03
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Cheerful friendly staff and quick service. I'm disabled and they always help me.
Kerry Gray . 2020-09-17
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Friendly staff, efficient service and clear social distancing
Katherine Cooper . 2020-09-06
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First class coffee and service and lovely helpful and friendly staff.
Brian Baker . 2020-08-16
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Great little Costa, deceptively spacious with outside seating too. The staff always go above and beyond what's expected, even going to the effort of remembering what particular coffees we order. Great selection of food, including vegan options, freshly prepared and delicious. The local independents in Wootton really need to up their game to compete, there's really nowhere else locally that can beat them.
aciddinosaur . 2020-05-31
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Lovely, warm and friendly staff.. coffee is fab and a wide choice of treats to enjoy with your beverage !
4SandyJ . 2020-03-06
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I often pop in here for a coffee. It's usually quite busy, however they are friendly and prompt with service. There is room to have small meetings here, although often full with bigger/ friends/family groups. Usual range of Costa food available - there is always good availability.
DiB226 . 2020-02-23
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If you been to a costa they are all the same. Unless you are lucky there is always a queue. Plenty of seating. In summer it is situated in a square where you can sit outside.
bassetth0oud13 . 2020-02-13
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Great service friendly staff who know their customers
Neil Munro-James . 2020-02-08
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Coffee was okay, service was friendly, but as usual the cuttlery wasn't clean.
Andrew Scott . 2020-02-02
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Crowded at time but lovely coffee and cake
David Corlett . 2020-01-30
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Lovely Americano and a skinny lattae.
martin Claridge . 2020-01-25
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We are OAPs who use this Costa most days. It is clean and tidy with clean tables and clean toilets. All of the staff make us feel really welcome, they could not be more helpful or welcoming. When the schools turn out and the mums bring in children from pre school the staff are great with them and know many by name. All in all a really great place for a coffee, cake and a cheerful atmosphere.
mikecX4413HM . 2019-12-29
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Asked why their overpriced Christmas drinks don't have fancy toppings like other Costa places, and they said they stopped doing it to save time. Except I was only customer in the store. More like putting up prices while giving less.
Pa Co . 2019-12-22
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Good experience, would go back
Anton Walter . 2019-12-18
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Nice and well placed. Please clean the tables when it's not busy.
Alex Tribolet . 2019-11-14
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So sad to see how far costa has fallen. Watered down weak coffee; uninterested staff; poorly presented products; dirty floors,tables,chairs. So sad.
stanley yelnats . 2019-11-11
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Always love my local Costa as all the staff are so friendly and appreciate their regular customers.
Ali Uzzell . 2019-11-02
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always lovely and clean. and lovely staff always a happy atmosphere in this Costa.
Kim Jordan . 2019-10-19
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Loving meeting up for coffee with my family each week.
Jan Scotford . 2019-10-12
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Friendly, fast, efficient staff...... and yummy lattes!
Sarah Lambert . 2019-08-15
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Lots of local businesses complain when a chain opens in Royal Wootton Bassett, but they don't put their money where their mouth is, as most local businesses close around 4 or 5pm. I wouldn't say Costa is the best quality food or coffee, but at least there's something open until 6pm in Royal Wootton Bassett. I don't like the big toilet though. There must be some kind of leak in a pipe as it always smells bad in there.
Pa C . 2019-08-04
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We are regular visitors to Costa in Royal Wootton Bassett. It is a well established coffee shop at the heart of its community. Staff are always pleasant and helpful and cope well under pressure. We have never had any problems with the quality of the coffee or the food, although we'd like to see more vegetarian and vegan options available in the future. Bring back the vegan mince pies please! We've never felt awkward bringing a laptop in, and there's usually a choice of chairs and tables inside. The outside seating is excellent, especially when there's live music in the square (brass bands last weekend!) We'd love more of that! The branch also benefits from a disabled toilet, high chairs, and a small bookcase full of second hand books for sale.
sheridanparsons . 2019-07-28
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Enjoy a coffee when i feel.like it
Lesley Fisher . 2019-07-26
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Super service very tasty coffee (it can vary from Costa to Costa café)
Ken Birks . 2019-07-26
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Grace who works there is a credit to Costa. Always has a smile .
Robert Robinson . 2019-07-21
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Magnificent staff are excellent
Pat Dickens . 2019-07-21
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Good place, nice enough inside, there are several chairs by the windows. The internet connection for mobiles / wi-fi was not good, so bear in mind if you need it there
Oksana MSc . 2019-06-14
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Plenty of space inside or out to relax with the usual good Costa coffee. I often stop off here while visiting Royal Wootton Bassett.
Juliet H . 2019-05-27
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Nice polite staff. Lovely coffee. Clean environment
Sarah Small . 2019-05-10
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Saturday morning coffee whilst in Chippenham.
William Sanderson . 2019-04-29
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Always a good experience, lovely staff. Clean store and they are just wonderful.
Vikki Rule . 2019-04-26
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It's a Costa, what can I say !, The staff are very friendly, plenty of places to sit down, free parking on a Sunday in the Sainsbury's car park 👍
Jay Bee . 2019-04-07
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Always good for at quality cup of coffee
Charles Eddolls . 2019-03-17
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Always great service. Love Costa
Kathy Rose . 2019-02-24
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Shame about the serving system when busy it takes forever
Peter Darbyshire . 2019-02-17
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The usual excellence one expects of a Costa Coffee shop, recently expanded premises, seating available inside, and outside in the precinct courtyard.
Carole Tan . 2019-01-30
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Lovely tea & delicious brown toast just too expensive.
24/7 Passenger Transport Services . 2019-01-12
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Very nice could clear tables a bit quicker.
Martin Buckland . 2018-12-30
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Excellent service and beverages
Phil Howell . 2018-12-19
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Bulk Standard Costa. I ordered a coffee and yes, I liked it!
Tristian Lowe . 2018-12-17
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Lovely little Costa coffee shop. Tucked in just behind the hight Street at Wotton basset. Clean and tidy as they often are. I had a plesent visit with my teenage son on a quiet Sunday afternoon.
David Quarterman . 2018-11-19
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GOOD AS ALWAYS PLEASANT STAFF LUSHOUS CAKES
Patricia Head . 2018-11-08
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Standard Costa, no issues other than expensive, always were. And I wish they would pay their fair share of tax
Steve Fairbanks . 2018-11-03
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Freindly staff, clean, great location
Richard Large . 2018-10-29
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I go into Costa most days to meet up with friends. The staff now know what I am going to order before I say anything..makes your custom feel valued. In the last couple of months a new manager has taken over and everyone has said how nice he is..always cheerful. You can see he is backing his staff up all the time it's a real pleasure to go in there.
ladyamwest . 2018-10-28
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Love Costa Royal Wootton Bassett
Janet Vinall . 2018-10-26
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Popped in for an after school toastie treat and was blown away by the friendly staff from the manager to Baristas: Sophie and Evan, who took time to make us feel genuinely welcome despite it being a busy afternoon. Great suggestions of beverages and our food was piping hot and served with a smile!,,what a lovely escape from the weather and how nice to know that customers are valued as people and not just their spending power!
SandyJP23 . 2018-09-21
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We’ve often enjoyed an afternoon visit as a treat but our last 4 visits have left us disappointed arriving at 3.45pm to find the cake shelves virtually bare. On each occasion we have left and gone to Dandelion which is better value anyway. Clearly since the staff takeover whoever is in charge of stock control is either incompetent with monitoring or is not prepared to offer a selection of cakes to afternoon customers. Our last visit was on a Friday afternoon so I struggle to believe that they have no stock in preparation for the Saturday morning rush. We won’t bother returning.
CecilyWiltshire . 2018-09-15
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Really nice staff good service 5 star for staff. Just very disappointed that there is no stock on a Monday at 3.30pm no original coffee beans no cakes asked the staff and apparently they only get 3 deliveries a week so keep running out of stock for such a big business very disappointed.
matthew gardner . 2018-09-10
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I always seem to queue at this outlet especially at school chucking out time.it is in pleasant setting on a square especially when the sun is out.
timbh696 . 2018-08-28
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Visited on many occasions. Costa is one of favourite places to have lunch. Best cappuccino around. Get a loyalty card it is well worth it.
Beryl C . 2018-08-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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767 Opinions
I thought hard about this bad review as we have had some good lunches here but our latest visit was a rip off. We paid for our drinks at the bar and then asked for a menu. We were given a full menu and looked at the section labelled Lunch as it was lunchtime! We placed our order at the bar as we couldn’t see another staff member. Our food order was £12.50 each on the lunch menu. We are and food was ok. My husband paid and we left. He then mentioned it cost over £30. I assumed they’d made an error by adding on our already paid for drinks. We returned and apparently because we hadn’t stressed we ordered from the lunch menu they had charged us an extra £5 per meal even though it was exactly the same as the £12.50 meal. We ordered at lunchtime!! Worse still they added on a tip of £3.50 without asking! A total of £38.50 for a £25 meal. Sadly won’t return and will not recommend.
1944 Opinions
We enjoyed an absolutely mouthwatering freshly cooked veggie roast at this super cute cosy pub in the enchanting little village of Lacock. Thanks to the fab staff for accommodating us without a booking on a busy Sunday! We’ll definitely return - fab experience.
187 Opinions
1664 gone,,,,, BUT,,,,,, GOD BLESS THE RED STRIPE MAN. COOOL AND DEADLY.
603 Opinions
Sunday lunch for 6 of us. Absolutely lovely atmosphere, so relaxed, staff friendly, no rushing. Ordered various roasts - the potatoes were crispy and we all cleared our plates. Eton mess for dessert and coffee. I chose the Fox and hounds because it was equidistant for me and my siblings but it was well worth the hour’s drive!!
463 Opinions
Service is good. Staff are heplful, atmosphere nice. However, the quality of the food is most certainly not proportional to the cost. I had the Trout Pastrami as a starter, it was dry, the teaspoon full of horseradish sauce was so over powering, that instead of complementing the trout it just killed it. All of this was pulled on a dry old piece of soda bread. The side vegetables were tasteless and also dry.