Costa Coffee in Havering - Phone Number, Reservations, Reviews

Great customer support! Kainat Mushtaq is a super Barista. She provides a smile and a coffee first thing in the morning.

Good prompt polite service from the staff. Products well made and as described. Store is clean and tidy with clear tables.

Always had lovely service in both stores in Upminster but today at 1pm the sandwiches were mostly gone, the millionaire short bread was all soft and warm so cooler needs to be looked into, no paper on the toilets and What happened to sofas? All the stuffing is coming out. Come on guys , with all the money you charge surely you can do better? Very disappointed We are in Costa for lunch or afternoon tea at least twice. Week but will have to look elsewhere until things imprive

I visited Costa Upminster 1 this afternoon and had a disappointing experience. The young blonde-haired girl made my latte extremely frothy, resembling a cappuccino. This is the third time this has happened, indicating a need for retraining. I hope this issue can be addressed to ensure better consistency in the future.

Lovely service from Ieva today. Her coffee was perfect. Running around serving everyone as quickly and carefully as possible. Poor thing was on her own

Just dropped in for a drink and a snack.

Rachna is amazing, excellent customer service, friendly and very caring, the best service I have received from a Costa branch, thank you

Whenever I visit costa small shop in Upminster there is barista who is working on every Tuesday morning I think at 7 am.Her flat white coffee is so nice and she handles the elderly customers in a best way.really appreciate!!!!

It was one of the worst Costa I have ever been She made 2 late for us in 15 minutes it’s not professional and milk was burnt and terrible service

Wrong item! I asked for Belgium choc cookie and got full chocolate cookie

Kainat made our coffee this morning it was excellent and the temperature perfect. Took great care to make sure the cortado was presented in a manner with a leaf motif of quality and this was all done with a smile on her face

Excellent service from everyone who works so hard in this store.

Fast and friendly service from Hafiza!

Really poor service, came in at bang on 5.30, the woman near the counter started to take my order, then another woman came from out the back shouting that they are closed no drinks. It was literally 1 drink and dead on 5.30. Zero flexibility and appalling customer service, the staff in this branch are really awful.

Visited Upminster Station Road Costa yesterday and the staff are absolutely brilliant with the older customers. Spending time chatting to them, genuinely interested in them. Great Customer Service!

Quick & efficient on a cold morning !

Not happy with the service. My costa app didn't update at their scanning point. And unfortunately they r short staffed and always busy. I bought the drink and they kept the reciept.

I had an excellent service from both Shahbaz and Flori. They are so welcoming and friendly I ended purchasing more than I wanted and they even gave me tips for the future. I'm really happy with this type of service clearly and example for all of the other Coffee shops. Thank you again for this amazing service

2 missing items. Coffee spilling out of cups. All in all very disappointing

I just got served by Florinela and I honestly thought she’d mistaken me for somebody she knew she was so lovely! I’ve never had costumer service so good from anywhere. Went through the allergen menu with me and didn’t make me feel annoying for having an allergy. Lovely drink too. Give her a raise!!!!!

Welcoming staff with great atmosphere. Arizona is lovely and always delivers excellent service!!

Never have any stock, went in today after getting a notification on app the Black Forest a available from the 19th for members to be told no we don’t have it. Went in a few weeks back after getting notification for discount on food to be told I couldn’t have it! Once I got them to call a manager he told them how to put it through. It really shouldn’t be this difficult

Paid for 2 x Caramel !!! Latte & both had no !!! Caramel 😡

Arizona was really friendly. Will visit this costa again every time I am in the area. Felt like a local even on the first visit!

Amazing staff and amazing service

Hafzia was lovely, gave us our food and drink properly

Hazafri was lovely and gave us our food and drink quickly.

Very nice , proper good Costa . Would come again, barista was very nice and the drinks were excellent

Good atmosphere for coffee lovers and staff are nice and affordable pricing with good food.I enjoyed the Capachino I ordered at Idle Hands Coffee.

Hafiza was over helpful really friendly and made extraordinary nice drinks

I didn’t receive a straw with my drink and my 2 sandwich’s looked like they were forced into their sleeves

Excellent, and speedy take out service from Safeer 😊

Always a great experience , the staff are attentive And always service with a smile

Hafiza was extremely polite & friendly. Order was extremely quick. Very pleasant trip 😊

Lovely customer service, bosh environment to revise as well, Hafiza enlightened our day with a glowing smile and positive aura, deserves all of the blessings from Costa

Best coffee forever by hafiza I am happy for that. Good and peaceful atmosphere

Don't get me wrong, I have been to better coffee shops, but that doesn't mean this place is bad. The staff are friendly and the coffee is good.

Thanks to Hafiza end Noshaba for amazing coffee quick service and very friendly xxx

Very average and slow to get served at times as their priorities are Uber eats or Deliveroo orders.

lovely staff especially Arizona, always remembers our order and makes the best coffee ever! such a credit to this place

Hafiza was great, she looked after us so well

Hafiza served myself and my friend today. Service was great

Hafiza offered great customer service and very professional customer service .

Hafiza and Sandeep were lovely and helpful

Exceptional service! Great Flat White!

Staff were friendly, fast and helpful. Sandeep served us and he was a pleasure to deal with. Also they were continuously checking tables to make sure they were cleared and were polite when taking empty glasses away. Definitely would come back here. I only gave four stars rather than five because there’s hardly any vegan options but the service was a five.

Nice place, and up to 30 people can sit inside and around 8 outside the store. Customer service is very good. Peaceful place. Wheelchair access. Adjacent street parking is available, and there is also a private car park on the side street as well.

Peaceful and clean all the time. Coffee and cake was good. Quick service is impressive. Highly recommended

The best service, wonderful staf i had a flat white with a lovley flower patern on top which was delicious made by Irina , definitely I will came again.

good service lovely coffees from sandeep

Nice place Friendly staff Clean Fresh coffe Fresh food

Only had americano black coffee. Nice coffee. Good service.pleasant staff.

Lovely warm and friendly service

Stefi,Cristina and Valy lovely staff

Quick friendly service. Very clean and nice atmosphere.

Good helpful service today, tasty drinks too.

Weldon hafiza and no Shaba for best latte and flat white. Best environment and service

Staff were very friendly and accommodating. I was able to work in a nice, calm environment with a coffee. Tried the new plant-based milk substitute too which was great.

Nice visit. Welcoming staff and good coffee

Great customer service, happy staff and friendly

Lovely place. Lovely staff. Nice spot to unwind and enjoy the atmosphere.

Always smiley staff and friendly.

Coffee and cake always lovely , staff very polite and always cheerful and smiling.

Great English breakfast tea and cake

I always visit this cafe, either to drink in or to have a takeaway. The service is friendly and efficient. Irina is especially cheerful and welcoming but then all the staff are - even when they are under pressure to fulfil online orders, too. With a lot of competition in the town nearby, this is still the best place to visit.

Sandeep made a very good coffee and very good service.

Really friendly lovely coffee house with a personal touch

Lovely staff and quick service. Very friendly.

Excellent customer service with a smile

Served by Ecaterina Radvan. Excellent service and food!

Great service from the lovely staff!

Great coffee. Friendly staff. Top marks

Irina is a most delightful barista and a welcoming person. My favourite time of day!

Irina was wonderful! Lovely Costa.

Went to costa in Upminster and everyone was so friendly, Irene made the best coconut vanilla latte,

Great friendly service, and relaxing Sunday morning music.

Really friendly service by Irina this morning. Great drink and really went the extra mile. Would return based on the service I received.

Amazing customer service and beautiful food and drink

Amazing customer service and beautiful worker

They were very busy so it took a while but its not their fault. They were very polite and I got my order in a good amount of time

Always great coffee at relatively affordable prices

Spredy polite and cheery service made a wet morning more bearable. Thank you, ladies for working so hard for your customers.

Typically pop in most mornings whilst doing the school run. My son loves it here and it's a convenient way to pick up breakfast just before school

Today I decided to try coffee in this place for the first time and I liked it. I really enjoyed the time and coffee there. The girl, named Ecaterina gave me an excellent service. She was nice and friendly. I watched her as she made my coffee and she was working fast and proffessional.

Always friendly staff at this costa. Quick service and Great coffee too! Definitely recommend for a nice atmosphere.

Served by Sandeep who makes a great soya Chai latte, the conservatory seating area out back is a nice place to enjoy a drink.

It was very good the staff were very kind and friendly and our drinks were very good and it was very quick service

Lucus was very helpful and will definetly come back to this one when in Upminster felt comfortable great assistance

Amazing staff, super friendly. Coffee fantastic as always

Very friendly staff, I always use this costa. I have been in many times with my young daughter and they always help me with the door

Amazing service and veryyyyy friendly staff. Allowed us to watch football and good use of wifi!

Great service. Incredibly friendly and welcoming. Well toasted sandwich and couldn’t be more helpful to customers. Prefer to the bigger one in town!

Brilliant service and lovely coffee. They go above and beyond, very kind and speedy. Irina is exceptional and I always see her training staff, she is patient and clear.

Come here most Saturday mornings. Service has improved immensely! Same familiar faces. Helpful to customers and nothing is too much. See you again next week!!

Super friendly staff and great service!

The staff are lovely and service is generally good. You can tell at the busiest times they are quite understaffed for the amount of people. It can also be quite loud.

Safeer and Neshba were very polite and accommodating whilst dealing with broken dishwasher and busy shop. Paper cups just don’t cut it when you’re a regular customer. What happens to the tips we leave for staff?

Very slow service Staff very pleasant but seemed confused as what to do

Lovely service one lady is very good

Hafiza was very friendly and courteous. Very good