Based on 61 opinions finded in 1 websites
Based on 61 opinions finded in 1 websites
Nº 643 in 1129 in Fife
Nº 128 of 205 Other cuisines in Fife
Opinions
Lovely service helpful staff excellent service from Ellie a very skilled barresta. This costa is one of the best I have ever been in. Thank you Ellie
Steven G . 2024-10-09
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The table yesterday was disgusting All sticky and dirty. I had to clean the stains of myself with some elbow grease. But the stains had been there for a while you could tell. I will not be going back there not impressed its the first time av been aswell poor show guys.
chris h . 2023-09-21
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The staff were really friendly and the frappes were amazing, we stayed close by for a week and visited many times in that week
JG6361 . 2023-09-14
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We are in Costa most days, great staff and service. However, on Main Street, Halbeath, coming off the roundabout to approach the small retail park, there are a couple of potholes that have been in the road for ages which are getting worse. As A business, can you get the council to fix these. Your staff must be aware of them and you don’t want my barriers to people calling into your unit.
Lynn M . 2022-12-15
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Warm,welcoming,comfortable .This is the BEST coffee house in the town with those incomparable flavours and delicious pastries.The prices are so reasonable.
John L . 2022-05-19
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I would like to thank the lady who made this awesome flat white this morning! I really appreciated the awesome milk and pattern on top.
craigyb1874 . 2021-09-20
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Costa establishments tend to get a hard time on here because they’re a big chain but fair is fair. Both the Costa in the centre and the Costa on the high street have brilliant friendly staff and they’re always great with my wee boy, chatting away to him and letting him have the odd extra marshmallow. They serve quickly and get your order right, what more can you ask.
Sucioperro . 2019-04-20
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Went late Sunday 7.30pm, a few in, were told they close at 8pm, just had a coffee, did give us some freebie cake, it was going in the bin. Coffee had to ask for it hotter, cake left on table, it was stale,
jackieh5629 . 2019-04-13
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We went for an early Saturday morning walk ,we arrived at 8am to find a notice saying they were closed until 9am due to a staff meeting until 9am.Hope they were discussing customer service.
Busybee24 . 2019-03-01
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great place and the staff are so nice and the coffee was so good. The cakes are so good and this place gets so busy
LyndaAndrew . 2019-02-10
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I visit her every fortnight for a morning coffee, friendly staff great coffee. Good WiFi available for browsing.
Roddy R . 2018-12-14
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Always nice to have a Costa Coffee and a nice cake with the friendly staff . This place has got a lot busier than the last time I was in . Locals are using it as a good meeting place with plenty of parking . First rate .
craigluscar . 2018-12-13
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Although it was towards the end of a busy Friday night, the staff were friendly and polite, service was efficient, and the food and drinks were of high quality.
6MissB . 2018-10-21
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Been visiting this Costa Branch since it first opened. Never had a bad drink yet, service great and food also good. The staff cope well when it is very busy and never have to queue for to long to be served. Staff very friendly, helpful and efficient.
scarletx2015 . 2018-09-24
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We attended costa coffee before a film last week. The staff just take your order, and try to pass it to the person making the coffee. We ordered x2 skinny lattes and a mocha. They got the lattes wrong and gave us a hot chocolate. Then when we tried to say the order was incorrect the staff member just gave us filthy looks and made a big deal of making new drinks. Don’t bother coming here if you enjoy bad service and rude staff.
ArishaIsabella . 2018-08-24
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Was given a free latte by Andrew as I was a "guest" (VIP). Explained to Costa counter staff that this is not my favourite drink and they were understanding and quite prepared to change it to a Cappucino of my choice without any difficulty. and were helpful in service.
Kenneth O . 2018-08-10
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haven't been here for a while but wanted a good cup of coffee this place was so busy but the staff were great and the cakes very good. You always get a good cup of coffee at costa so it is worth a visit.
LyndaAndrew . 2018-03-23
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Had a cappuccino before the big film ,perfect coffee and a nice tray bake . The quality never fails ,standards are high and the Baristas friendly and helpful. Plenty of seating and plenty of people watching with the crowds going past always a good choice for a break
craigluscar . 2017-12-24
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Brilliant service, good choice for xmas coffee with the ladies. Nice, clean and warm. Always a plus when you can take a coffee into a movie.
bunnyno7 . 2017-12-05
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love this place always so busy so can't always get in. The staff are so friendly and helpful especially when we have our grandchildren with us. Coffee excellent so will always go back again and again
LyndaAndrew . 2017-11-29
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Pretty much every time I have attended my order has been wrong. I always ask for a skinny vanilla latte. They charge you for the syrup as extra and tell the barista your order who proceeds to ignore what you have asked for and make whatever they want. When I asked them about my order they plead ignorance and become rude. Would not have coffee here again would rather walknacross the road to the other coffee chain who treat you with respect and like a valued customer.
ArishaIsabella . 2017-10-12
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Stopped off at the Costa Cafe while waiting with friends to watch a film we were seeing and had a lovely (but overly priced) Latte and Gluten Free Cherry Bakewells(as suffer From Coeliac Disease). They were all lovely but still felt for what you get it was very pricey.
KikiMarsh . 2017-09-15
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Like the new look to the place. Good coffee before the cinema. Lots of parking and easy to find from the
Somark27 . 2017-08-21
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Popped in for a quiclk coffee to the newly refurbished Costa before the cinema Spotless fast device great coffee
Elizabeth B . 2017-06-24
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Tried the new toast blend for a change and had a latte. Not sure if I'm honest I could tell the difference as I'm not really a coffee aficionado.They've changed the seating a bit which is fine. Friendly staff and efficient service. Had a cake as well (bakewell) which was a fine match for the coffee.
David M . 2017-06-06
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Large outlet in Odeon Building with good facilities as expected from Costa. All the usual amenities etc are avaiable.
Vics53 . 2017-04-19
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I think this is the correct costa I'm reviewing, not being Dunfermline native! Been coming in for coffee and toast once a week prior to my work placement and love coming here. Lovely guy serves me usually and is so nice and friendly, but other staff are also as nice. It's a lovely atmosphere and they have a good rapport with other regulars I've noticed the same time I come in. Nothing a hassle and nice to have a wee friendly chat first thing.
napier1984 . 2017-04-16
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Very good no problems whatsoever and very clean and well maintained throughout staff was very helpful and had great sense of humour!!
FUNREVEIWER17666 . 2017-02-12
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Stopped in for a mid afternoon latte, cake and a go at the crossword. Was nice to sink into one of the sofas and have a go at the crossword.Staff are always friendly and coffee was good. Normally a good selection of snacks, sandwiches/toasties, crisps and tasty bites.All in all very good.
David M . 2017-02-10
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Me encanta visitar costa, es un ambiente encantador, el único inconveniente es que no hay muchos asientos, así que tienes que tomar para ir en vez de relajante
Nicole C . 2017-02-06
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Visited here one morning and was pleasantly surprised to find that they open early at 07:30. The staff were very friendly and helpful.Coffee and cake was good; hot and love the fact that soya milk is provided free. Thank you Costa, it's appreciated by your customers.
ScotchMissed . 2017-01-09
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Fair play to them, they stayed open for the midnight showing of Star Wars rogue one. Very pleased they did, as needed a coffee to get me through the showing.Staff are normally good and the coffee is consistent. Never any complaints. Normally I would like a Starbucks more, but the one near the cinema is terrible, so costa all the way!!Good range of snacks and tasty bites as well. Good job all.
David M . 2016-12-17
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As usual coffee is lovely in all Costas clean tidy branch with polite staff who were keen to assist and ensure customer was happy
LAA555 . 2016-12-07
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I like this costa as there is ample free parking and lots of seating. The tables aren't cleared as quickly as they perhaps should be but the coffee always tastes very good
TheHoneymans . 2016-11-27
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very disappointed in the selection of cakes etc available. I think this costa suffers from being part of the Odeon complex, which means it is always busy. The evening we visited (Friday) there were very few cakes or biscuits to choose from. The service was a bit slow and half-hearted, and not quite the standard I have experienced at other Costa.
Janet H . 2016-10-28
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Happy with the coffee and snacks. Toasties are nice, as are the tasty bites. Is popular and busy, but good mix of tables, including comfy sofas if you're lucky.Free papers and friendly staff who can make a decent cuppa. I usually have an americano.
David M . 2016-10-23
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Great coffee, knowledgeable staff. Always worth stopping for to get that caffeine fix from a espresso or two!
Helen A . 2016-09-18
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This Costa is part of the Odeon Cinema, but unlike the cinema is open from around 7.30 in the morning until 10pm at night. There are loads of seats and everything is pretty much as you expect in a Costa, except you can park outside. Convenient for travellers on the M90 looking for a quick coffee break as the complex sits just off the roundabout to and from the motorway. There is a good wifi connection if you need to work, although it can be very busy at certain times, eg start of school holidays, Christmas etc. Would rather use this Costa than the one in the middle of town because it is so much easier to drive to and park.
Lynne M . 2016-09-10
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I am not usually a coffee fan but went to the Odeon Cinema and had a coffee. Too much choice and please note that treats are a little more expensive but go on treat yourself. I did and will be back. Good place to meet even if your not going to the cinema, lots of space, roomy with comfortable couches to relax in. Not pressured to move on.
Angela M . 2016-09-09
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I visit Costa regularly and the service is always great, the coffee is fantastic and the cakes are scrumptious.The service is always good with happy staff.
DerekBuntin . 2016-09-08
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Today was my youngest's 6th birthday. When the staff member heard it was her birthday she gave her six free marshmallows.
Thisismyscreenname74 . 2016-08-20
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Efficient fast service & with a warm friendly smile! Coffee was delicious as was the Berry loaf - staff always greet u with happy friendly manner no matter how busy 10/10 I will def b back thank u
jacquelinem19712016 . 2016-07-31
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Great friendly staff, great hot chocolate. Staff always seem pleased to help. Kids love going there. Nice clean tables
Irene S . 2016-07-05
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I was back to see the new "Dad's Army" film and, while it was better than expected,so is this popular cafe.Not everyone wants to be fleeced buying popcorn,hotdogs and cokes.Here you have a superb cappuccino,a tasty pastry or cake and read a free newspaper in peace after being served by warm and friendly baristas.The cafe is warm,clean and comfortable.It enhances the entire film going experience!
John L . 2016-07-03
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I don't know why more coffee shops don't open into the evening, I know I would frequent them after work or after a meal out. The Costa in Dunfermline's Odeon is a fab space for an evening coffee & a spot of people-watching. It is a Costa but, due to it's open plan layout, something more. A delight.
thomas m . 2016-05-27
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This is a nice addition as not everyone wants juice and popcorn.It has a nice selection of cakes and pastries as well as the usual coffeesIt is also quite nice to sit here and relax if picking someone up from a film, instead of sitting in a cold car,
helpmabob26 . 2016-05-02
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My wife and I are regular visitors to the Odeon Cinema in Halbeath, Dunfermline, and have found this cafe to be a welcome addition to what was already a very enjoyable venue.Initially, we just used to take our coffees into the cinema in the regulation paper cups. However after a while we found ourselves frequenting the cafe in isolation due to the combination of friendly and attentive staff, a good range of cakes for such a small counter and extremely comfortable tables and seating which are kept clean and in good order any time we visit. There have been times in the past when the cafe has been a victim of its own success and the high volume of customers has limited the choice of what to eat. This comment could apply to any cafe at any location but I always take comfort in knowing that the coffee will be first class. I would rate this as 4.5 if I could.
outerhebridesdutch2 . 2016-04-30
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Relatively new addition to the Odeon in Dunfermline. This is just a standard Costa planked into the main lobby of the cinema.Stopped by a few times whilst waiting for our movie to start. The only criticism I have of the place is the staff are a bit slow. If you have time to kill then great, but if you are grabbing a quick latte 5 mins before your show is starting, you may miss the trailers, which everyone knows is one the best reasons to go to the cinema.
scottishworker . 2016-03-16
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I see a lot of bad reviews, but we tend to go here every time we go to the cinema and I've always found it to be ok - if a little slow at times....Like the toasties and cake selection. We usually get a couple to share and some cakes too if we're hungry. Coffee is usually fine, though we always get in a take away cup.
David M . 2016-03-12
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I had to wait half an hour before I could even get a table first off. Then, after another half hour or queuing i noticed there was only one man in the entire bar. After that, my tea and cake came and I was shocked to have no milk, coffee and my cake was squashed. I left the shop and got my well earned cup of tea at home...
Viperinelight50 . 2016-03-09
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I've literally had a coffee in every Costa in Fife because of my old job and this has got to be the absolute worst. The tables are always covered in dirty dishes, service is slow, orders are often wrong. It's just really bad.
Sucioperro . 2016-02-21
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We dropped in for coffee mid afternoon and there were plenty of staff available but the queue was dire and it moved very slowly. The staff seemed disinterested and disorganised. The coffee when we eventually got it was fine.
scotworldtraveller . 2016-01-23
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Such a disappointment to see this great product being let down so badly by poor service. Staff huddling in the back room when not serving. Come on. It wasn't always like this. Get the finger out and motivate the staff.Monday 18th, 12.30 to 13.30!
JockWelsh . 2016-01-18
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my 14 year old absolutely loves costa so took her along when this one opened close to home. This one has a drive through which is handy if you are in a hurry. Everything lovely and clean - staff very friendly and a bit different from the usual round of McDonalds, KFC etc. Only drawback is that it is rather pricey.
Linda J . 2016-01-14
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I nipped into this Costa today when I was at the Odeon Cinema to see the new James Bond film.It enhanced the visit.The Baristas were exceptionally pleasant and attentive.The lattes and cappuccinos were tasty and competitively priced.The tables were clean,the restaurant was warm and a good selection of the day's papers was available.There was a nice array of snacks on display too.Service is usually prompt.
John L . 2015-11-09
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Costa at the Dunfermline Odeon is a exactly what you would expect from a costa and nothing more. The sandwiches and lunch options are limited but it does not mean they are not good quality because they are quite tasty. If you are looking for a nice lunch out however this is not the place when there are so many good options near by. For a quick coffee break and snack - good, for anything more I would recommend going elsewhere.
Jack B . 2015-08-19
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Visit here quite a lot but have walked out recently due to the high temperature/ stuffy atmosphere in the shop. We asked an assistant if we could open the door to let some air in but they said some customers would complain it's too cold!!!It's a shame for us because we like the coffee. We go to Costa in other towns and the airconditioning in these is fine, not stuffy at all. C'money Dunfermline Costa, get it sorted.
DaveHen . 2015-08-13
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Overall the experience was uncomfortable,due to stuffy environment.The Humid heat factor made it nearly unbearable to sit and enjoy our drinks . I think the Air condition was broken.
suds7301 . 2015-08-03
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good coffee pleasant staff & a good selection of snacks . handy to relax before or after a movie as it is in the foyer of the odeon cinema complex .
gordieScotland . 2015-07-19
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Costa is one of the best places to sit in and have a drink of tea to berry smoothie especially after doing your shopping or just drop in to have a drink and catch up as it has wifi newspapers and couple of couches and staff are always polite try it out for yourself.
Alec K . 2015-07-07
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Queued for 10 mins to place order - not a good start.First impressions - no food on display - notice saying "we have plenty food - please ask" So we ordered 3 sandwiches - "sorry we don't have any of that".Despite being fairly early in the day (1pm) there was no explanation of why there was no food. I presumed that there was a refrigeration breakdown.Ordered alternatives from limited menu. No indication of whether I should wait for them to he heated or would thye bring to out table.Manager present but didn't seem to notice the queues or the problem with limited choice and availability. No eye contact, no apology.
Alan T . 2015-06-24
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The Costa in the Odeon is just so handy with the friendly Barristas the place is now quite well established and busy ,a good meeting place in the middle of the biggest leisure park in the east of Scotland .The coffee is consistently good and the toasted tea cakes superb .
craigluscar . 2015-06-12
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Pretty much the same as any Costa's you will visit, with two important distinctions: staff were really, really friendly and on top of their game and a seat by the window allowing some serious people watching! Same fayre as you would expect, it can only be the atmosphere and service that set it apart, it won!
Glasgow_Par . 2015-05-01
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Boa opção de café. Várias opções de bebidas e vários petiscos e lanches pra acompanhamento. Recomendado.
tloopes . 2015-02-22
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Came out of the Cinema and straight into the Café quite busy but not in the queue more than a couple of minutes nice selection of tray bakes and sticky buns . Friendly staff fast service ,clean tables with todays papers on a rack . Nice to have a pleasant environment to sit in and people watch
craigluscar . 2015-01-02
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