Costa Coffee in North Devon

Called in to meet a friend, parked in the carpark behind the café, spent upwards of £30.00 on food and drink, 1 week later I get a £100.00 fine for exceeding the 90 min limit that apparently if you add your reg to the machine in the café you don't get fined, shame the staff in the café didn't mention considering we were sat in there and went up to the counter on several occasions, my friend had a fine too, absolute rubbish, wont be going there again.

Early Saturday morning visit for two coffees and the lady who served me was bright and cheerful. What a delight to have your coffee made by someone who clearly enjoys being there

Be very careful when you visit. After noticing the sign outside the premises about parking I asked at the till if I needed to do anything to avoid getting a charge and was told by my server that I had 1.5 hours free parking as a customer. I received a parking ticket, disputed it providing the receipt and was told that I should have validated my number plate in the shop. Unfortunately the server didn't tell me anything about validation so I ended up needing to pay the fine.

Great Americano Coffee, one shot black and a glass of water, very friendly staff, good service given it was very busy. I would highly recommend this Costa.

I no longer use Costa Coffee here or in the high street due to their parking policy, and the cost to their customer if you are slightly over the time limit. Costa Coffee will not do anything to recompense, and basically blank you. There is no customer care from their customer care department.

Lovely Costa friendly staff.good parking...busy Costa but always managed to get seat.

I popped in after getting off the train and as I was waiting for my order I noticed that the girl behind the coffee bar was being very awful to the young girl who was doing all the cleaning and tidying. I didn’t hear the conversation in full, but I could see the young girls face and she looked really hurt. For someone who works in hospitality you never want to be mean or even bully your coworkers as it makes the whole environment so unfriendly and so unwelcoming. I really hope the young girl is okay and that the girl who was working behind the coffee bar gets a stern talking too, as someone needs to show her what it’s like to be bullied. I’m not someone who likes to do this but it has to be said as it’s so not okay, bullies are vile people who have nothing better to do with their time.

Where is my order?? I haven't had it yet

Thankyou for giving me exactly what I ordered, this doesn't happen often so thankyou

A really lovely Costa. The staff were so happy and helpful and the drinks made to perfection. My son was very happy with his white hot chocolate as the marshmallows were nice treat! He also had a chocolate cornflake cake - so all sugared out!!

Excellent stop while we were discussing our new car, great coffee with a very welcome toasted sandwich!

Food items missing despite being charged. Disappointing.

1 x breakfast wrap missing and no one answering the phone 🤷‍♂️

Good coffee but food is both reduced in size and more expensive. Same as a lot of coffee really.

Turned up twice without any food!!

Positive except for the driver who left it on my doorstep!

Driver was lovely, missing items though with no way to contact the store or the driver

Costa by the station has always had great staff that make customers feel welcome. The cafe is kept clean & today even though it’s very busy. The car park is excellent if dogs are in cars as it’s possible to park where they can easily be seen.

Was originally supposed to arrive between 1.50 and 2.30 but arrived at 3

allergic reaction!!! i ordered a bacon bap! sausage came, wrongly i didn’t check my order! i instantly had an allergic reaction! and am currently at north devon district hospital! i called the shop and explained and the girl put the phone down on me after talking to me extremely rude. i’m shocked!! i also tried contacting costa every other way! conveniently they have know head office phone number in use!. know other number at all!! i looked on the website and the reviews are shocking!!! so so bad! i highly recommend do not order on here!! it’s not safe to do so. and the lack of none support is worrying. i am definitely going to sue !!

The restaurant updated the order to say it had been delivered when it hadn't. The driver eventually turned up and wasn't sure why they had edited it before he arrived. Then the main food item, mac and cheese was missing, which was my lunch. I tried contacting the restaurant, but the only number links to their head office and the lines were down. We pay a ridiculous amount of money for a small amount of food, and it is annoying that every restaurant can't manage a simple order.

We ordered through just eat, they updated the order their end to say the food had been delivered, whilst the driver was on his way and he couldn't find us. Then when it finally turned up, the food was missing. That's ridiculous levels of incompedance.

I didn’t receive an item of my order and no other option other than refund when I would of like it to be delivered!!!!

very unimpressed items were missing from my order and i cant call up to get the missing items because the phone number doesn't work

Always very noisy in the one by Barnstaple Railway Station. Quick service though and staff friendly

Staff on smartphones which does not foster good hygiene.. Karen from Basingstoke

Very clean inside and service is very fast with drinks always top notch. No complaints, but the outside is very dirty. A lot of litter in the carpark, discarded straws etc, by the entrance and down the opposite side which is a shame as it spoils the look of what is a great place to get drinks.

First time using just eat and Costa delivery service. Worked a dream thank you.

Missing food items as always! How hard is it to follow a simple order?

Was dissatisfied when asked for a decaf and was given a normal coffee which made me ill for 24hrs after having a caffeine reaction hence why I ask for decaf won't be using this branch again unfortunately

The items didn’t arrive at all and the app is saying they have

Delivery driver was very polite great service

Coffee was mediocre, so noisy inside and slow service. Stressful atmosphere

It is a Costa coffee outlet after all, people come and go, what can you say.

Very friendly, clean and staff always happy to see you 5 *

The tap hasn’t been working in the disable toilet for about three weeks. I have reported it to Costa but they’ve done nothing about it. Also I ordered a latte and toast with marmalade and my toast and marmalade did not come and it was forgotten all about and I left without having it. So I hope they will give me some toast and marmalade when I go in there next time because they didn’t do it this time I hope they remember that.

Coffee was cold , if i wanted a cold drink i would have gone to a shop , open fridge and buy a bottle of cold fanta or cola

The one I went to used to have a fabulous manager who brought something to the experience. Since she went it is ok but not the same. Service, food and drinks and cleanliness are fine

I don't have what I ordered? Have someone eles

The only issue was I ordered a sausage bap and received a bacon bap but it was nice and hot and the latte was perfect 😊

Great Costa, the young lady was doing a sterling job with a large queue, lovely coffee.

No drinks delivered at all! Half the order missing

Really nice drinks and amazing delivery

Ordered a reindeer muffin but ended up with a terrys choc orange one. Also ordered flake and marshmallows but have neither

Items on order were wrong wrong toasted sandwich and crisps and sandwich was incomplete

Lovely atmosphere and convenient location for meeting a friend with parking. I really enjoyed the seasonal special of hot chocolate, Toblerone flavour! However, the seasonal brie and cranberry toastie was somewhat disappointing, it was far too hard and dry.

Wrong order!. Driver had left before we got a chance to tell them. Have been trying to ring up to complain about the order but no number is valid. Waste ls £15 and still no coffee or food. Not happy

Usual Costa, but cleaner than most. Staff helpful.

Lovely coffee and toasties...enjoy a visit whilst waiting for your train.

Popped in for a latte. Busy location but ordered and served in a timely manner. Staff friendly and pleasant.

This Costa is one of the best I have been in ,and I have visited many very quick service.

Friendly staff, although they were very busy I received quick and efficient service with a smile, made to feel very welcomed. The store was well stocked and very clean!

Good coffee. Relaxed atmosphere

Not keen, especially in the current climate, when the person serving you wipes their nose on the their hand!!!!!!

This is my local Costa, I go there all the time. The drink range is very large, they offer milk alternatives for people who can't drink cows milk, or people that prefer something different. The food options are amazing, I recommend the chicken and bacon grilled sandwich (heated). Their cafe is always very busy so if your in a hurry, I'd go to the Costa express just round the corner or order ahead using the app.

Always very friendly and helpful. Will carry my purchases to the table for me as i am disabled.

The Staff are always friendly here and the coffee is good. When I want to buy a coffee out I come here

Good coffee shop. Possible to park here and is particularly good for meeting friends without going into town. Coffee is good too.

I love getting coffee from here and the staff are amazing

Always great drinks and bakes. Excellent service. Usually fast. Always clean.

As expected it's a Costa coffee

Nice place for get-together or just spending time reading a nice book with a cup of coffee and cake.

Love the breakfast rolls they are serving, yum yum

Staff member cheerful and polite...but only 1 member of staff seen....cafe tables needed clearing..only a few tables outside...not such a good atmosphere as the Bideford Shop

Bit of a queue and shame they've stopped selling the vegan sandwich. But clean and standard of costa

Staff are great so is the coffee

A joy every time. Staff are friendly, welcoming and always keen to help. Drinks are always delicious and are perfect for all occasions. I would suggest this Costa or any others to anyone.

This is pretty much as good as a Costa can get. If you're going to Barnstaple, you have to visit this one. It's got the friendliest staff, it's air-conditioned and very spacious, it's usually not as busy, the service is fast, there's a large car park with free parking, and there's outdoor seating. However, it's still a Costa. That means the drinks are very overpriced, the food is VERY overpriced, it's not the cleanest coffee shop, they mistreat their staff and they are not a very ethical company. But, you know, if you're gonna go to a Costa in the area, this is the best option.

Needs a bit of refurbishment and more regular cleaning. Staff do their best though - good service and friendly.

Love the coffee and super friendly staff

everyone knows Costa is good let's be honest. get the strawberry lemonade if you can't decide

Lovely staff so pleseant and helpful

Great coffee, staff all lovely and helpful

All good as usual. Nice friendly staff.

I waited 20 min in the queue before ordering and then another 10 for my drink to be ready. What I received was completely lacking body, it was very watery and the milk was burned. I ordered a cortado expecting something strong and creamy and I received a watery hot milk. There were 4 people in the bar, so there really shouldn't have been such a long wait. Very disappointing

Drink was ok but 40min wait....not so good.

Honestly this Costa has the friendliest staff! Always a pleasure to visit this shop, great location by the train station, easy access to buses and within walking distance to the town. I usually order ahead via the app and the drinks and food are always ready at the collection point made exactly as requested. There is such a friendly and happy atmosphere in here created by the staff and their interactions with customers.

The best of the Costas in Barnstaple. Good service, quick as well.

Staff are always efficient and helpful. They are very aware of keeping safe during this epidemic

Can't live without a morning Costa. This is the place to go. Love their raspberry bakewell slice.

Lovely Chai and really friendly and efficient staff.

Nice cosy place to relax and enjoy your coffee tea extra

Lady who served me was very nice, good service.

Brilliant coffee, staff and food

Very good nice cup of tea and slice of carrot cake

Standard drinks, customer care could of been better spoke to duty Manager he stated staff were experiencing issues due to glass partition they were stood behind.

Just wanted a coffee and a slice of Tiffin. Lovely. Nice place, friendly staff. Good service. ☺️

Was fine, drink was nice though not stirred so uneven distribution of flavour, app collection wasn't working though so couldn't do deal.

Pretty much what you’d expect from a costa

A very nice place to have a great hot or cold drink from

Nice clean and tidy place, coffee always great, as expected from Costa.

Always nice to have a drink, staff always welcoming

Nice cafe, lovely staff. Covid procedures in place and adhered to.

Great customer service and in these times it was nice just to sit and have a coffee and just watch the world go by 😀 a little bit of normality in these crazy times 😷. Thank you Costa 👍

Staff not quite sure what they were doing, also so seemed very afraid of the manager who seemed to be running around like a headless chicken with a laptop in his hand, this meant quite a wait for our drinks .

Great place for quick bite and good coffee

In a queue of about 4 people, somehow took the staff members from me entering that queue to recieving a single latte 40 minutes. Thought i was fine to grab a quick drink before catching my train as i had 45 minutes to spare. Nearly ended up missing my train, got on just not more than a minute before the doors locked. Also to mention that in the pandemic we currently have the staff made countless food items, drink and used technology throught the whole 40 minutes i was there they didnt wash or sanitise their hands once.

Just another Costa. Not the worst I've been to but not the best either. I won't remember this one...

Love coffee at the Costa. Cake are great to.

Step daughter loves their iced coffee