Costa Coffee in Ipswich

Coffee very nice but slow service

Myself and my husband have been in the Woodbridge branch many times , and honestly there isn't any food or cakes left all empty , this is not the first time this has happened, it is always empty .

Very dark and dinghy place not at all inviting

Very nice costa. Nice atmosphere. Good service

Popped in 25th July 2024. Mocha coffee okay but pricey. Chai Latte tasteless and not worth the money.

My experience with Woodbridge Costa is not good. The staff is rude and talk about you right in front of you. I once went in to order a drink and I couldn’t hear what the worker was asking me as it was quite loud in there. I politely asked what he said but I still couldn’t hear. I felt a bit embarrassed that I had to ask again but I kindly apologised that I couldn’t hear and asked them to repeat what he said. The worker then rolled his eyes and sighed very heavily in an annoyed manner. This did not help as I was already embarrassed that I couldn’t hear. I was only young at the time and felt quite offended. I apologised again but the worker showed no sympathy and sighed again. The worker was very rude and unprofessional. Another time I went in it was boiling hot and I was extremely thirsty so I asked for a cup of water. I was with my friends (they also asked for water) and as the staff were filling up our cups they said that we only wanted it for the Costa cup even though we just wanted water.They also said other bad stuff. I find it very unprofessional to talk about your customers right in front of them where they can hear. They were also rude.

Me and my friends were just going to get a cup of ice water as we didn't have enough money to buy a bottle of water and it was 27° so we were very hot. There were two people there working at the counter and when they filled up my cup they were saying to eachother that we were only getting it for the costa cups. I think it is very unprofessional, talking about your customers when they are still right there and can still hear you. Also they gave us these really small plastic cups instead which barley held any water in whereas the first time we went there they gave us it in a Costa cup. It was our second time getting water here.

My first visit to a costa coffee shop,very disappointed,coffee was only Luke warm and the tables were very unstable so had to wedge a spoon under to stop spillage,first and last visit to Costa’s I’m afraid ☹️

Website says closes at 6pm but it closes at 5pm.

Quick stop with grandchildren for a drink and snack before appointment. Staff very friendly, helpful and efficient. Area clean and tidy.

We visited Woodbridge Costa on 13/04/24 and were extremely shocked by the lady who served us. I really politely asked for as much milk as possible in my takeaway tea. She filled it to the very top and I again very politely and tentatively asked if it may leak with the lid on, as it was already spilling over the top. I couldn’t believe the sarcastic and rude response that I received. Her whole tone and body language were horrendous and we were made to feel really uncomfortable and unwelcome. We have always found the staff in Ipswich so friendly and helpful and we really hope that nobody else has to experience this awful behaviour.

Called in twice this week. Good service, food okay.

Fantastic staff and pleasant ambience

Nice coffee, always somewhere to sit, friendly staff

How do you give a coffee shop more stars when they give you one shot of espresso in a flat white, which should have two by the way,. If you ask for an extra shot it takes the price to £4.15 for the coffee. In Nero you get two shots as standard, for about 50p less, and nearly every other coffee shop as well. Also can someone tell me why they charge more for flat white than cappuccino and latte which are pretty much the same but one has more milk that is frothy and the other just has more milk, so basically they are charging more for you having less milk, no wonder Costa are having to close shops. If you like proper coffee go to Nero if you like coffee flavoured milk go to Costa.

Always visit with children grand children in woodbridge friendly helpful staff always find room to sit food drink always hot

From someone that works in hospitality I understand not everyone is having or good day/enjoying their job, by all means I’ve been there! However, listening to the staff members complain about how ‘long winded’ my oat hot chocolate order was to make and then proceed to talk about how they ‘can’t be arsed’ to make the drinks. You have customers waiting at the end of the counter that can all hear you. Hopefully you take that into consideration next time. I would give the benefit of the doubt if it was busy but it wasn’t…

My experience in this cafe was lovely, the server was really kind and made sure that everyone inside had a warming and lovely time. Ill definitely come back for more coffees in the future.

Too many screaming kids for it to be enjoyable!

Another great coffee and good service as you would expect

Love coming here for a quiet drink overly friendly staff clean and tidy

Great staff,greattttt food, really good Costa!!

Friendly staff,nice selection of sandwiches, rolls,etc nice cake and biscuits

Friendly staff, usual quality products on offer, happy with our visit

Excellent service. Nice atmosphere.

Not very friendly staff (except the cleaning lady).

Worst Costa experience ever. Staff unfriendly tables not cleaned until requested. Ordered a toasted sandwich. After 10 minutes went to chase and was told it had been given to s someone else. I was then told to get another an had to wait once again. No sooty, just said they are very busy. Won't be back any time soon. up to as

It's OK, a little downmarket - surprisingly for woodbridge.

Visited today. Incredibly rushed by staff even though it wasn't busy. Tables dirty and didn't like being asked to clean them! Staff unfriendly .Toilets not clean either. Are these places not Inspected?

Great service and excellent food

Okay drinks weren't hot. Staff seemed a bit vague when I asked for my complimentary birthday cake. Lots of flies in shop.

Lovely outdoor space and indoors and service lovely

Cafe is clean and tidy, staff are very polite and upbeat. The brew is the usual high standard you expect from Costas, overall an excellent cafe.

Good drinks and food. Good service.

Ants in the drink. Replaced but totally put off eating or drinking anything there

Loved the people there want to go again

Very nice place clean and nice staff stopped of on coach trip

WiFi made me reregister for some reason. Toilet was dirty and smelly. Coffee fine.

Lovely staff and friendly great coffee.

Had a coffee, large is to large for me, regular for me is a better size

As always good friendly service

Very pleasant sitting outside again. Lots of people very happy.

Excellent service. Nice hot sausage and bacon rolls. Good coffee and tea.

Great little Costie whilst shopping.

Normal Costa coffee produce with well organised C19 rules enforced.

Last time we visited it was excellent. Very clean and Covid secure. This time standards had definitely slipped. Tables were not being cleaned adequately and staff members were rushing round, not wearing a mask, and not social distancing! We could not wait to get out of there (being over 70, it matters to us)

Didnt like being kicked off the table we had chosen!!! Just because it had a couple mor seats 🙄

Found the coffee to be very bitter

COvid safe, usual Costa Standard, staff very helpful.

Good to find a Costa round here that you could sit down in. Good coffee and food but a little chilly with the doors wide open. But safe I guess

Lovely coffee but how come 99% of there stores never have their premium filter coffee? And believe me I've asked!

Got my drink and had a good time

It was very nice but the coffee cup are frikkin massive.

Not very good service would not reccomend

Always the food and drink of high quality and so it was at Woodbridge today

Pleasant, good snacks & coffee good value and still British!!!

Nice but toilets could be better

Discourteous , unhelpful and rude staff and dirty table.

Went there with my daughter , guy behind the counter was more interested in talking about his night out drinking then he was serving , the young girl making the coffee gave no interaction with any of the customers , it was just here’s your coffee ,, nice place but no atmosphere at all , sorry to say the staff need training in Communication skills , as none seemed to have any ,

Costa Coffee is the greatest as are all it's staff.☕🤗

Good service, good coffee, clean place

Nice place great food and drink

Usual Costa. Good location and reasonable prices.

Local coffee shop serving everything you would expect

Not the most inspiring interior but plenty of seating, very good panini.

A good reliable spot for coffee in Town. Opens earlier than others and friendly staff.

Quiet. Staff polite & helpful. Air-con too high.

Always enjoy a coffee and something to eat here

Nice staff, pleasant atmosphere

Excellent drinks, friendly staff and comfortable seating.

Always great service and a friendly smile.

Costa serves good quality drinks, the cakes are a little pricey, but no more than other coffee shops in this range. There is plenty of seating, sometimes quite long queues. It has a relaxing environment.

This is one of the best Costa Coffee restaurants in the area. Their coffee always tastes better somehow. Nice friendly and helpful staff. Pleasant and relaxing place to enjoy a quiet relaxing lunch.

Very good and very friendly staff and good service

Nice environment, staff could try and be a bit more friendly though.

Same as any other costa really staff were friendly

Always good quality!! Not super cheap but reliably good.

You would think so, but all Costa’s are not equal, the coffee is as good as the barista making it! Here our dry cap’s were perfect and prepared with a smile. Usual selection of cakes, pastries and a growing menu of savoury items. We visited mid morning and had no problem being served promptly and finding a table which was clean and free of ‘floor debris (common theme in a lot of other Costa’s I have been to lately - tables might be cleared often but that’s the extent of it!) Would happily return to this outlet when next visiting Ipswich.

Lovey coffee. And cooler drinks with crushed ice. Lots of cakes and sandwiches if your peckish. Need a break from shopping. Here's the place

I come here often with my girlfriend and she absolutely loves it, always gets at least 3 sandwiches.

Popped in for a hot chocolate. Nice enough. Clean and tidy although did have to clear the table to sit down.

Mediocre. Staff disinterested. Coffee tastes presweetened, i prefer to take that decision for myself. Toilet filthy.

Disappointed with hot chocolate and cleanliness of cafe

Good coffee, friendly staff and pleasant decor

Lovely hot chocolate.. not too milky 🖒

Always a friendly service and great coffee ☕ 😊🍵👍

Member of staff not overly friendly, toilets grim, and the shop was cold.

It was calm and quiet, the food and customer service was lovely as usual.

What can I say. We practically live here which says it all

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Not impressed. Flavour of the gingerbread and caramelized orange lattes were bland and watered down. Not impressed for the cost. I would highly recommend support the local coffee and shops and the provide more flavoursome drinks.

This Costa is definitely one of the best that I've been to, just be aware that at lunch times it is very busy as it's in a prime location but isn't big enough to accommodate

A great coffee shop with friendly staff.

As with any Costa Coffee shop, the Coffee is why we go there! The staff at this shop have always been very friendly.

Quick happy service even though looked really busy

Warm welcome!!♡♡♡Callum and Ed were superb, courteous, friendly and treated my children and i like VIPs!! ACE customer service with a smile! I used to be a retail manager for 15 years so always looking for qualities that me and my team used to give and sadly do not find it often. Well done Costa, Callum and Ed are an asset to you!! We will look forward to our next visit♡♡♡

Efficient friendly service. Food & coffee very good. Toilets not very clean.

Lovely coffee as always from Costa but limited amount of lunch foods available

A standard Costa, but very good access for little ones and quick service. It’s a very good location also, right in the middle of the town. Go to stop in Woodbridge for coffee as it doesn’t feel quite as busy as some of the others...

Always a good cup of coffee and nice cakes