Caffe Nero in Ipswich

Nice atmosphere and the staff are always really friendly and helpful

It's a place with friendly staff and everything is great. I definitely recommend you to try it.

Not from Ipswich traveling from USA and visiting family, visited this location as it looked different from outside. Excellent service. Server gave change back and we advised her to keep it, she turned around and and instead of placing in tip jar she put it in a charity donation box 🙂

Coffee is good as ever, but the outside seating area is unpleasant. Dirty cups, plates and unwiped tables, discarded takeaway cups and rubbish on the floor, full ashtrays. Come on, you can do much better!

Great coffee and excellent customer service as always.

Food and drinks are lovely, and the staff is welcoming and happy. Good atmosphere. Accepting vouchers for three £1 coffee. The only negative thing is toilet, located upstairs and locked, so you have to ask for a key before climbing upstairs, not good when you are in need, and forget to ask! Had a lovely hazelnut ice coffee, a bit strong but lovely 😍

Great chain coffee shop, friendly staff, fast service and ample choices of hot and cold drinks, snacks, sandwiches and cakes etc. Clean seating areas and a huge upstairs with some secret historical displays.

OK, ish, not the cleanest claire, and I have been in. We sat at a table 2 trays left on chairs and table these were not cleaned up by staff for the time we were in there .toilets not the best and not clearly signed

Nice drinks and lovely staff. The place is very run down however, needs a revamp.

Accessible toilet - no soap, feaces stains near rim of toilet bowl, urine collected twixt cistern and back of toilet. The chart outside, was ticked for checking @12:10!

great coffee, cosy seating both downstairs and upstairs, nice pastries and cakes too and great friendly staff

fast and friendly service & nice drinks

Would not recommend. Coffee was fine, choice of food limited. The whole place was quite dirty, the toilets looked like they haven't been cleaned for ages..

Great staff and atmosphere for reading, wish the restroom was a bit cleaner though.

Delicious coffee and lovely staff

Megan's expertise shines as she crafts a flawless morning cold coffee at Café Nero. Her attention to detail and superb brewing skills create a delightful beverage that sets the perfect tone for a refreshing start to the day. Exquisite taste and impeccable service.

Excellent staff, really friendly, made all the difference !

Great service and a place to relax when you just want to chill 😊

Nice quiet place for a coffee break in Ipswich. Plenty of seating.

Staff, coffee, and food are smashing!! I am agoraphobic, meaning that it is difficult for me to get beyond my front door. If I plan my first stop to be at the Caffè Nero haven, I am drawn out of my house and my darkness.

I've only put 4 stars where it could've so easily been 5. Now I know it's a personal thing like marmite but when I go somewhere for a coffee and a catch up chat the last thing i want to put up with is 2 yapping creatures. It's a coffee shop not a flippin pampered pooch parlour,leave em at home or get a take out and take em to the park!!

I just stopped in here for a quick drink, but enjoyed the space and atmosphere of the upstairs area. It wasn't too busy, late in the day on the weekend, so I was able to just relax in the comfy chairs for a while with a hot drink. Service and drinks were standard for a Nero, no complaints.

Took a while to get serviced. But that's OK. Because my friend came in.

Always love a hot chocolate from here. Always find the paninis are quite limited and go quite quickly so not always much choice. Service is good

Nice place, mostly peaceful. Could do with a clean and the furniture could do with changing or invest in some throws at least they can be washed. Food is nice 😋

Lovely place to go, some staff helpful, but a nice environment to have a break. Love the coffee.

My favourite coffee chain in Ipswich

The place is dirty, seat worn & soiled, didnt want to sit down. Tables dirty crumbs everywhere. Only recommend takeaway & or Costa/Starbucks where they clean.

I like the cafe vibe and the coffee and the staff are great but all the food is very expensive for what it is.

Comfortable, lots of room, staff are very friendly.

Good place for enjoying food. The only thing is the toilets are not always clean.

Often have lunch here. Nicer atmosphere than many cafes, friendly helpful staff, decent food (especially the festive menu).

Best coffee in the known universe

Lovely place. Staff are always helpful. (That was 6 years ago) Today the coffee was amazing, the service was lovely. Only downfall was being told we use oatmilk as normal now. Other than that yum. Come to Nero. Also use meerkat movies app to get 25% off.

Good coffee. Good seating.. And helpful staff, very efficient

Expensive, slow service understaffed

Love the coffee but the decor really let's this place down big time, my seat today by the window looked like a rat had been having a lovely time on the arm,when will a refurbishment be happening come on nero up your game, people pay good money and we should expect a decent standard like the outlet in colchester in fenwick. Another good point the staff are very good but working in that sort of environment all the time must be pretty demoralising.

Drinks are good but the wifi is awful and I can never get any work done :(

Prefer Nero to the other coffee houses, but the premises were grubby so only 3 stara from me

Excellent service, good coffees and teas. Lovely choice of music too and very professional staff.

Whenever I go there, they are repairing or waiting for repairs to machines. Running on a shoe string I think. Paper cups for expensive drinks is no acceptable.

At the café Nero butter market junction with upper brook Street Ipswich. Sunday 8/5/22. A woman who had 2 dogs was allowed to sit with them on her lap, and then a staff member brought her water which was placed on the table. The woman then proceeded to let the dogs onto the table from her lap to drink. Disgusting.

Excellent. Great range and great service. Easily the best coffee and coffeehouse in Ipswich

Coffee ok, but the cafe was filthy ☹️

Excellent all round! Freindly staff, very nice coffee and dogs welcome, unlike Costa which won't allow dogs

Place is looking tired with tatty furniture and clearly has suffered due to lockdown. Staff are nice and friendly

Lovely cosy experience, with great coffee and wonderful staff. My go-to coffee chain.

my brother and I went into neros in Ipswich we had a large latte each & a bacon roll was nice my brother used his app for the 1st time so he got s,bonus stamps

Nice large proper mug of coffee muffin's really nice moist lovely staff polite and helpful

Lovely coffee shop with friendly staff. Favourite place to go for a coffee and to read a book.

Good coffee, plenty of seating space and friendly staff.

A great coffee shop to stop and get a great cup of coffee in the centre of Ipswich.

A nice cafe on the Buttermarket corner

Fantastic coffee and nice relaxed place, could just sit there and relax for ages and order many cups of their Americanos!!!!

Loved our drinks and server was very friendly. Only thing that could've been better is the toilets. They STUNK.

Lovely coffee lots of choice of refreshments

Soft biscuits. Dirty chair.dirty table.

My favourite of the coffee chains. Nice branch, good service, friendly and welcoming staff.

Always enjoy a cuppa in here. Staff always friendly & politr.

Nice and quiet. Card only payment. Not accepting cash.

Staff were very friendly and coffee was good.

Need more staff to clean tables.

Flappes not half as nice as other places. No disabled toilets.update to what i wtote 4 year's ago, the place has changed dramatically, food is yummy, drink's are now good, a comfy place to sit & watch the world go by. Staff are lovely, friendly & helpful. Just don't need the toilet if you're disabled!?

Café Nero never disappoints. Not only is the coffee / cappaccino /nice latte amazing, it has a very relaxed atmosphere which is superb for a nice afternoon break. The staff always make a babychino for the toddler too!

Delicious as always and great service 👌🏻☕🥐

Brilliant service, great coffee

Good friendly staff , always happy to see people

Always superb service! Great staff, great coffee!

Perfect. Relaxing classical music. Best choice of authentic pastries. Lovely staff.

Lovely little coffee thank you very much

My favorite coffee shop.Really good coffee and not expensive like others.

Walked in at 5:45pm this Saturday evening baring in mind they close at 6pm and got turned away as they was closing soon. Disappointed.

Asked for a large tea, I asked if I wanted milk, yes I replied the girl obviously doesn't drink tea as she had made the tea pretty milky (not my taste) I asked if I could have an extra tea bag her reply was I'll have to charge you an additional 50p bearing in mind I'd just paid £2.15 for a tea bag in a cup with hot water....😱 In the end I asked for a different large tea with the milk separate which she did then she threw the first cup of tea away. I mean seriously how pathetic. In the end I drank the tea just because I'd paid £2.15 for a tea. Plus the girl was NOT the most polite member of staff. She even insisted that they ALWAYS charge for 50p for an extra tea bag which I know isn't true because I've had an extra tea bag before and not been charged I understand charging 50p for an extra shot of coffee but come on a tea bag!!!! This would have made a cup of tea £2.65 just because she had chosen to put a huge splash of milk in..... NOT HAPPY I SHALL NOT BE RETURNING well not to the store on Buttermarket St Ipswich NOT ANGRY, just disappointed

The place is lovely especial upstairs. I love the seating area as it is so cosy and relaxed. The coffee was great as alsways and the staff nice and friendly.

Best place to reat, great customer service, people with passion

Such friendly staff and lovely coffee

Okay go in here part of my 02 rewards 😊

Lovely staff meals teas cafes and immunities classy like staff

Would have been a 5 but didn’t have my favourite egg sandwiches. Great coffee. Prompt service ordered over the phone 9 items at 5pm and was ready as soon as I arrived 10 mins later.

I very chilled and mellow place to enjoy and decent cup of coffee and a tasty bite to eat.

Always good here. Such an attractive building, I like to pretend I'm a member of a rather swish club, and the staff are invariably pleasant and welcoming

This is a lovely little coffee shop, quite cosy inside but surprisingly spacious upstairs. The coffee is excellent and the staff are always polite and efficient. I can't say anything negative at all really

It was good as usual, quality-wise as well, but on this occasion I think there was too understaffed

Lovely and kind staff, delicious snacks and drinks.

Great coffee and friendly staff. Seating can be a challenge but love the free water

Great coffee and friendly baristas

Only problem here is that they don't have toilet facility on ground floor, too many stairs for some, impossible for others. Shame as do lovely coffee and light snacks.

I visited Cafe Nero near Buttermarket in Ipswich today with some friends as I did before. My friends tend to appreciate the coffee in this place, me, not so much... Its a bit too strong for me. The problem in general is that their toilets usually are very messy and overall, today were completely out of service. So, there was no toilet available for the customers to use. When I asked the staff they apologised and said that the nearest toilet to use is the one in Buttermarket shopping centre (aprox 5 mins walking). I insisted and I was redirected to the manager who she did apologise again for the inconvenience, which I appreciate, but I really needed to go to the toilet and I insisted one more time, the manager did not had any sympathy for me and continued to send me to Buttermarket Shopping Centre. When I asked to make a complaint about she told me to go on website and seemed disturbed by this fact, I tried the website but I could not find any possibility to write that complaint, hence this review. I am so disappointed by the way the manager and staff managed the situation today. You serve drinks but do not have a toilet available... What about staff? Did they had to go to Buttermarket Shopping Center as well? Then come back and carry on theirs shift? Like I had to do?

Staff are unprofessional and emotional they yell as if they’re being held on gunpoint. The Romanian barista who served me couldn’t even make beverages properly, she has trouble comprehending her customers, it’s the worst ever thing I’ve ever drank. You wouldn’t get this unprofessionalism in Costa Coffee. Plus their WiFi doesn’t connect, cleaning equipment are all over the place and pricing doesn’t justify their quality. Do not visit Caffè Nero at buttermarket waste of space. Wish I could rate this cesspool with zero stars.

Not great coffes, was cold also.

Friendly staff and a great place to relax with a soya latte 😊

A great place to meet, chat, and relax. Love it.

Nice staff, great coffee, place looks tired and needs some care

Good coffee's and friendly service

Just love this place perfect xxx

There were no toilet facilities here, which was poor.

Great coffee. Friendly staff. Table dirty and needed a wipe. More staff = 5*

Nice coffee but a bit tired inside

Best coffee in town and best sofa.

Normally I enjoy my experience there and got my coffee always just the way I requested americano with a little hot milk on top even a little frothy which I like I'm a new customer and got my coffee like that all the time except for the other day when I asked for my usual I was told by this particular server that i would have to pay capuchino prices even though it was an americano with a slither of milk on the top froth or not so I said no why should I pay capuchino prices they weren't nice to me and refused to serve me how humiliating🤷🤷☕