Costa Coffee in Chesterfield

Been using costa a while now. Coffee and food selection is brilliant and always served hot. Staff are friendly and courteous. Place is kept clean and comfortable.

Came in here today sat 14th service was bad guy who served me forgot to do my toast and had to ask for it. The reason he forgot was because take away order came In and when it came no knife to put butter on Take away should not affect customers coming In store

The food was delivered on time but the ham and cheese toasty was completely inedible. Couldn’t bite through the bread and it was stone cold with hardly any filling.

Latte was not made correctly, took a long time to arrive, drink was spilt on the way

Nice spacious cafe in the centre of Chesterfield. Very nice and eye catching building. all staff friendly and serving with smile. Service was efficient and quick. Coffee and choice of cakes are top class. Tuna melt sandwich is always my choice.

Didn’t get what I ordered at all apart from the drink

Best customer service in chesterfield. Barista “Luke” went above and beyond when we wanted an extra shot of coffee in our drink. He remade for us no problem. What a gentleman.

You should be checking that drivers are leaving with full orders. Ordering £70 worth of food and drink, and only receiving the food is no good!! Had to leave work and collect the drinks. Manager really helpful, but this could have been avoided in the first place.

Dismal surroundings. Not a cheap place to drink coffee. Felt uncomfortable having to sit on filthy seats.

Told them not to cook my sandwich

Breakfast wrap had partly fallen apart during delivery

I love coming here, I can relax and unwind.

Food didn’t even arrive and I’d gone out my way to order from this specific Costa

Watched on the map as the delivery driver drove up and down the wrong street for 10 mins and then the order was marked as delivered 5 mins before it arrived late. Ordered 3 times today, 1 delivery said delivered but never showed up, 1 order was cancelled when it said the driver was at the restaurant and this one sucked too!!

Good coffee. Some items half price. New packets of fudge expensive. New hot milk shakes have a lot of sugar in them.

Toastie cold .. panini missing! How can you miss 50% of the order?!

Verry clean and tidy nice friendly staff especially Garry tarren and Jordan amazing service will always go to them

really lovely staff, they know my order off by heart and always welcoming when i go in. always leave costa with a smile

Not all of order delivered. Would have been helpful to know that prior to ordering ! Would not have bothered ordering had this had been made clear at time

Didn’t have the gingerbread biscuit in my order

Awful drinks, barely any caramel sauce in it, wrong topping put on top of the drinks, despite a note being put on the order and no sprinkles either

What has happened to their coffee it’s like warm water even with 3 shots it’s still not as good as when they first opened

Best Costa in the country. Service is like lightning but staff still manage to be friendly.

Nice store in the centre of Chesterfield, all staff friendly and serve efficiently, great coffee and selection of cakes

Other coffee places do better iced coffee.

Lovely coffee, service and food xxx

Busy shop , very friendly , fast service

Prices have gone up, the air con was too cold (but I understand that this is set centrally) and it was quite noisy today. However, love the coffee, the staff are wonderful and it's always clean. No queue today too!

Like every other Costa Coffee ever. Just enough above average to pass the test. Try an independent place instead of supporting this coca cola owned cafe. Society, Cawa, Bottle and Thyme are all within a short walk and are so much nicer.

Never have I seen such hard workin staff under pressure with getting orders sorted and made to perfection with high expectations of certain picky people with there requirements and daily intakes and propley bodily functions aswell not goin to rule that out but I can say hard workin team with a good speed with delievery and service and cleanliness One happy customer over here and thank you for my hot choclote it was made with perfection a* chesterfield team

Staff, especially the manager, are unfriendly and rude.

Pleasant and well lit branch. Coffee up to standard. I'd like more croissant 🥐 on sale.

Really friendly staff, always busy, always go in here for coffee when in Chesterfield

staff were so rude and looked very miserable. got coffees wrong and no gluten free options

I'm complaining about our store in Chesterfield packers row the woman who served us was very rude towards me and my friend who deaf and I have server disabilities too and was shocked by how rude she was not first time she was rude couldn't get her name she had no badge on not sure if she manager there anyway I have server health issues and I have anxiety didn't need her attitude uncalled for was 20th December 2022 10.30am but great coffee snd clean store but toilets aren't always clean

Kawa podana w brudnych szklankach, łyżeczki również niedomyte, nie polecam tego miejsca.Zamowienie zostawione.Okropna higiena.

Lovely staff and quick service! Thats what we want in the morning 🙂

Never fails to provide consistently good coffee by friendly staff. This branch has had a make over, the layout and decor is lovely.

This costa was really good, very good staff, always had a smile and got all the orders correct.

Typical Costa,,not sure why screens at tills are still needed as makes ordering tricky,,busy place nice coffee

Love Costa toasties panini's cake's quality tea always a lovely experience 😁

Got my birthday treat and latte. Usual standard of service.

A good place to while away some time and chill out. It's a chain, but at least you know what to expect.

Lovely hot chocolate with marshmallow and crème. Tuna melt sandwich was delicious too.

Good coffee. Food offerings are slim but decent.

Very comfortable. So much quieter than usual on a wintry Friday lunchtime so could relax for 40 minutes or so!

My main Costa for college, great drinks.

About the usual good quality I expect from a Costa.

So the infamous coffee chain Costa, widely known for its million and one syrups to make a perfectly good coffee taste nothing like coffee. This Costa branch did not disappoint! Loads of choice to add to your brew and quick service so can't complain about that at all. Inside this small coffee shop there were plenty of seats ensuring they could cram in as many patrons as possible and out side there was a small area for you to enjoy your beverage in the fresh air. Cost of a brew is the same as any where so not to expensive and if your parched why not stop by have a brew and grab some cake.

Fantastic coffee and very friendly service

I use Costa as my breastfed baby has a milk allergy and these provide oat milk AND go above and beyond to make sure there is nothing else in the drink to cause a reaction.

Lovely coffee and friendly, fas service. As always.

Nice coffee reasonable price really nice friendly staff

Friendly staff...quick service and very covid efficient

Top customer service. Member of staff dealt really well with mixed up order. Masks don’t help!! No fuss - just sorted it. Left happy!

Very clean quick service a good experience

The staff was very quick at sanitising

Excellent. Great to be back inside costa!!!

Today is the 17th of may 2021 and it was the 1st time everyone was allowed to sit inside anywhere and order a drink or food to have inside,yippee,I've now got 645 points on my Costa app aswell so next time it's free coffee for me and my wife,👍

Women at the drive through had a really poor attitude. Ordered my daughters a hot chocolate and babychino, usually get asked if you want marshmallows separate, not in the drink, when I flagged this up was told by the rude lady - “this is a drive through, you should tell us!” She then went on to charge me 50p extra for the marshmallows I had already paid for. The way she spoke to me and her attitude shows that she has major weaknesses in terms of her customer service. Not good!

Getting in my daily steps and decided to walk to the new Costa coffee and back,stopping only for a nice toastie. On arriving at Costa could see long line of cars waiting to be served,which usually says "this place is good",however my toastie was awful and only grilled on one side !! I asked one of the four girls behind the counter if my toastie should be grilled on both sides and was informed that NO this was how they served them...I was somewhat surprised but not being a local Costa customer I sheepishly excepted this answer and asked if she would mind cutting it in half ...which she did rather begrudgingly...not the best service and certainly not the best toastie

Please train your staff in customer services. After arguing to get my order through my drinks were just left on the side for me to collect, utterly disgraceful. I have been here many times before and this was unbelievable. Coffee was as good as ever.

poor service , two adults and 1 child. 2 female staff abrupt 6pm at night, just told no when i asked for toast for the 4 yr old

Great service, great social distancing and amazing hot chocolate 😍

Very good staff polite and helpful

What you come to expect from a high street coffee chain. Nothing really stood out on todays visit...

I'm not a huge fan of Costa but my husbands loves it and their smoothies, the chap behind the counter was friendly and patient and the staff seemed cheerful enough .

I'm not a regular visitor to Costa's but this one seems fine, good service, clean tables, plenty of social distancing.

The coffee is as good as ever and the staff were friendly. Unfortunately because of this Covid thingy the tables were not cleaned or sanitized between customers.

Nice cafe, good choices with lovely drinks and snacks/lite bites. Friendly helpful staff and good safety measures in place. Clean facilities with onsite toilets. Can sit inside, outside or take away. Seasonal specials available throughout the year.

I gave 5* as i found the Costa staff in this store to be well organised outfit ,with reduced tables available due to the socially distance guidelines etc ,staff were on hand to ask customers in the queue who required tables etc ,directions were given once tables came available after being cleaned, counter service was equally as good ! ...A Great experience in these testing times ..well done to everyone

Good coffee , good toasties clean and felt safe whilst this 2mtr distance is on .

The place is nice inside. But the prices are disgusting! Absolute disgrace they get away with charging so much! And you have to que to pay. On the continent a coffee will cost you half the price and a waiter will serve you at your table and you won't have to pay until you leave. But as long as people keep paying the prices they will just get higher.

Excellent location and good fast service

Fast good prices and excellent staff

Vibrant coffee shop with relaxing vibes and great coffee. Costa always gets my vote. Its popular coffee shop for both shoppers and business workers. I pften visit for a coffee stop when in Chesterfield town centre

Great coffee, friendly staff great service

Good service, great coffee, & always find a seat,

Decent coffee and they have decaf unlike a lot of places, only problem is people saving seats so when you go to sit down theres nowhere to sit

Sandwiches were nice but overpriced

This is a lovely venue the same enjoyable service you expect from a Costa with friendly staff and exceptional coffee love this place

Its costs okay coffee for that boost!

Too Loud And Not That Many Chairs

Great if you need caffeine, not so great is you want anything that resembles the taste of coffee and don't even look at the prices your paying for swill. The service is slow, the cakes are stale and the location leaves much to be desired especially for a "coffee" shop.

Fantastic place for perfect coffee and staff are so welcoming.

Great experience. Wonderful friendly service. Great place to spend time either alone or with friends.

Decent coffee, reasonable prices.

Coffee was the worst I've ever had

Over priced. Tables not always clean. Some of the staff need to smile. There are plenty of better alternatives in town. I only go if my friend wants to meet here... otherwise I avoid and go elsewhere.

Nice people coffee and chocolate very good and very clean

Choice of drinks is great and drinks all taste great.

Go on a wednesday night have a vanilla lattè n a toastie, excellent service, pleasant staff, always willing to help when yr disabled.

This coffee shop is a definite must for all coffee lovers.

Costa is costa you either love it or not. I love it best coffee by far

Always good customer service & friendly staff

Nice staff good coffee but only too often Costa now do not have carrot cake

Friendly staff very helpful lovely coffee.

Fliss and the team are always very welcoming and prompt in serving. Staff all very friendly especially Josh, Rosie and Gary.

My usual favourite coffee but had a long wait as many in front were ordering food around 11 oclock. Could have done with more baristas on duty, only 2 working at the time

Love Costa but was cold with the back door open.