Costa Coffee in Edinburgh, City of

Popped in for a coffee with my wife. The service and atmosphere was amazing. The two girls serving were a delight and their names are Julia and Stella. Plus the coffee was excellent.

Nice little Costa location. Coffee was good and the staff was lovely. Very comfortable seating to take a break and annoy your drink for a while.

Great place to stop for coffee before heading over to the royal yacht britannia tour.

Staff inpolite when complaining the latte was not hot. I was told by the female staff to next time ask for" extra hot "which she gave in replacement has had a very uncomfortable effect on my tongue after drinking. Ocean terminal on Thursday 15th August.

Very average coffee, tasted like only one shot in a latte so very weak, definitely not worth £3.75 each. Female toilet was very scruffy and the whole place could do with a makeover. Staff were nice.

The drinks and food is good and all but some of the people serving are a wee bit rude the atmosphere was fine i have nothing else to say.

Fantastic coffee, even more fantastic baristas!

It’s 7 minutes to 6pm and Costa is already closed. I came specifically here to buy a coffee.

I just popped in for a sit down Coffee (as we often do on our irregular trips to Ocean Terminal)... so not commenting on food as I didn't have any but... and forgive me for not doing this on previous visits... I felt it about time I should give praise where praise is due... service was exemplary. I'm currently on crutches and Don behind the counter was so helpful and courteous in saying "Sit down, get comfortable and I'll bring your coffee out when ready". Really appreciated.

The mozzarella and tomato ciabattas were lovely. Washed down with Costa's peerless flat white coffee.

Friendly and efficient staff and well run branch of Costa. This is a small space in a retail centre but it is well laid out and is wheelchair accessible.

I wouldn’t normally review Costa as there are so many, all similar. However, this particular Costa stood out as being very well maintained, spacious and clean. Service was friendly and we enjoyed coffee and shortbread before walking back to our cruise ship.

Nice coffee with friendly staff

Great service, delicious food--always wanting more--and spectacular views!

Great coffee from kamila and Dondy, excellent service and coffee! Bravo guys!

Very good coffee. Very good and friendly service. I recommend!

Typical Costa shop , was clean and tidy with nice staff , food and drink as per Costas , toilets nice and clean

El smoothie de Belgium chocolate and cream está muy rico aunque hincha bastante, el sitio está en la planta baja del centro y se está cómodo a la hora de tomar algo. La cola un poco lenta pero el personal amable.

Great staff as always. A great place to relax mid-shopping.

Waited 15 minutes to order a coffee at the Ocean Terminal Costa, 3 staff, 1 at the till, 1 making coffee and the other clearing tables, there were only 2 customers in front of me!!

Love costa coffee but 1 star missing as I beleive in service with a smile.

I went for my booster on the way out of the Omni center I bought a coffee it was very cold outside. It was nearly five pounds for a flat white. I think it's very expensive.

Been going here for a long time. Great 👍

Meet my dad for a chat and a coffee

We have ordered mac n cheese and strawberry and cream frostino which was great

Always THE place to go for an excellent cup of coffee. Friendly staff.

Took a long time to get a coffee.

As a chain store, Costa is not using wrapped straws and the coffee maker is taking payment as well as making coffee. I have to dump the drinks I got as I cannot lick others fingers. And I didn’t want to be so direct but I really feel disgusted by the fact that Costa ignores the hygiene under such sensitive period.

Fantastic. The guy wjo served me was so kind .

Tables and social distanced spaces were clearly marked, tables were also all cleared

As always very good it's a pity it's at a dying shopping centre .

Good coffee and good location. Friendly staff.

The good thing about Costa Coffee is that each outlet is clean. The staff are nice and all products are of a consist high quality. We are holidaying in Edinburgh and live on The Wirral. England. Costa Coffee is very similar in both locations, which we like

Friendly staff and tasty coffee ☕

The White Chocolate hot chocolate was so weak it barely tasted of anything other than hot milk, and my peach iced tea tasted awful - because it had a slice of lemon at the bottom, completely clashing with the peach flavour & giving it a, taste akin to washing-up liquid. The Lemon Curd tart was nice though, and the place was being kept spotlessly clean & every table was well-disinfected between customers. Hopefully it was just an off-day - the Costa which used to exist upstairs in Debenhams was our previous favourite Costa, so this one has a reputation to live up to.

Worst coffee and latte water not coffee they had filled the cup with water then added espresso need to brush up on their skills trip to Spain or italy for lessons

Great place, very nice staff as well..

Nice coffee and food but staff not wearing masks correctly-not over nose.

If we could give 0 stars we would. Disgusted at the way my sister who has a severe learning disability and autism was treated on Wednesday 11 November at lunch time, when she visited Debenhams Costa at Ocean Terminal. My sister has been a regular customer there and is always with her support worker. Her support worker was astonished when the staff would not allow my sister to sit down at a table on arrival when she was very tired. The reason given was she could not be seated until track and trace process was done. The support worker explained she planned to seat her and return to the queue to complete the process and the order. This was refused outright. Shame on the staff member at Costa Coffee treating their disabled vulnerable customers in this way. My sister was reduced to tears and left in an extremely anxious state which the support worker then had to deal with. All totally avoidable if only a degree of understanding and flexibility was employed! We will not be back!! And we will spread the word to others within the disability community about our dreadful experience.

La atención del personal y la calidad de sus productos

The coffe is good and it's better than Starbucks

Friendly staff relaxing atmosphere

We were able to get our caffeine fix in the clean and tidy coffee shop in the Ocean Terminal after an enjoyable tour if the Royal Yacht. As usual the coffee was good and the staff pleasant and helpful.

The joy of finding an allowed venue to see real human beings is a blessing in these Covid Chronicles, a life underwhelmed. The staff were polite and efficient too 😊🧝‍♂️

I have gone to this Costa many times without any complaint. But not today. I had several mix ups at the ordering point about specific offers. In good faith I was trying to purchase the £4 deal. It ended up being the £5 deal. The signage at the fridge was incorrectly placed. When I approached the manager and staff who served me turned rude and unhelpful. They implied I had got it wrong. I hadn't, the manager rearranged the signs. All upsetting. Make sure you check the signs before purchasing. This isn't the only time I've been caught out by these deals and officious managers.

Do not visit they are con artists who charge you extra in the one above at Debenhams there was a fat dirty lady in her 60s who served me and tried to charge me extra for two cinnamon swirls when I ordered one. Plus she has got communication issues because I asked for a caramel shortbread but only instead provided a cinnamon swirl. She’s got rough blond fake hair with a triple chin called Anna make sure you avoid the place. They should change their name to consta coffee since they’re con artists, you wouldn’t get this horrific service at Starbucks. Visit starbucks instead for quality coffee. If I can rate this place zero, then I would because they are very harsh on their customers and they let a bloke in who didn’t wear a mask. Anna should be given the sack.

COSTa fortune!!! £7.60 for coffee and cake! Wow!!

Amazing coffees, the staff are always lovely and in a good mood even in stressful times.

Good but expensive like all Costas

Really good like going there for a hot chocolate

Ordered a iced coffee once (cause it was summer and roasting) and the barista replied “I guess you don’t want a real coffee”

Ist time been to costa coffee at ocean terminal. Staff friendly food good. I will be back

A very quick review - One expects coffee from Costa to be good - and the toasted sandwich was hot and tasty - again what one expects from a national chain The unit is in need of an update - decoration all a bit dated - time for some investment.

Nice place, good service. Tried the new pink hot chocolate. Visually I give it 10/10, unfortunately it tasted really bad. Like heated up strawberry Fortisip. Hot artificial milky strawberry is definitely not what I need in my life.

Over priced. 1 Panini and 2 drinks 8.75. Lovely but not worth the Price

Costa at the ground floor of ocean terminal, not a massive fan but their coffee is better than the Starbucks. Usually just go in here for a quick one.

Mocha was awful, milk was burnt

Another great little coffee shop. As I love Costa's I might be biased but the coffee, as always, is some of the best and the service is always great! Some lovely cakes on offer and nice sandwiches and snacky type foods to choose from. As it's inside Ocean Terminal there is free parking and there is an array of shops to visit. Definitely a must!

The coffee is lovely and all the staff are great with the customers. The one issue I have is with one particular member of staff called Anna. She is so rude and nasty to all the other staff who work here. They all work really hard and are so lovely but she constantly puts them down and snaps at them. No one deserves to be treat like this. Maybe she just needs some extra training with her man management skills. The other poor staff must feel like they're treading on egg shells around her. Once this changes it will be a 5 star review every day of the week.

Not the most knowledgeable staff. Trainees were not allowed to read ingredients of flavours and their manager proceeded to tell me that coconut milk is about 70 % soy so should be ok if I have a milk allergy. Soy milk in coconut milk? Uh, that's a no.

Looking tired and grubby quiet a surprise for a Costa.

Lecker Kaffeespezialitäten in großen Tassen!

Big Americanos, good cakes and very friendly staff

Buono visto il resto dei caffè presi, comunque da andarci

Wonderful place and brilliant Coffee!!!!!

Love the coffee there abit dear

Typical Costa. Does seem a bit dated and toilets to small. Ok for quick coffee!

As per usual...decent coffee but pricey.

Because ordered toasted sandwich and was toasted only frm one sade

Good wifi, coffee, prices and service

Como en todos los lugares del mundo, visto uno, visto todos, por eso son una franquicia.

Need to deal with people more quickly

Needs to stay open later as closing at six or seven doesn't work well

Next straiton costa small cosy friendly staff

Served with a smile by a nice young woman from Poland. Coffee and cakes exactly what you would expect!

Love the hot chocolate and gluten free brownies

Down at the ocean terminal relax with a coffee and plenty shops to see after

Good choice of teas and coffees and smoothies also cakes sandwiches Toasties etc nice place for meeting with friends and family for a coffee toilet facilities available and clean

This Costs Coffee is like others, it is a bit compact and small with limited circulation space. You know what you are going to get. Its location near the main doors means that some tables get a cold draught when it is busy with people coming and going.

Standard Costa . Good coffee and pleasant staff. Someone working hard to clear tables is always a good sign.

Rispetto ai più classici Costa Coffee molto comuni nel Regno Unito, questo aperto nel centro commerciale Debenhams si presenta in dimensioni ridotte, e senza troppe pretese. Forse più interessante, per i cultori di questo Brand sarebbe allora una visita al Costa Coffee del centro di Leith (o nella stessa Edinburgo). Niente da segnalare.

No mobile signal, no wifi, coffee was poor, cake stale. And too noisy. Terrible.

La mejor cadena de bebidas calientes (principalmente) donde también ofrecen una excelente variedad de bocadillos y pastelería pre hecha. Uno de los mejores lugares en Edimburgo para tomarse un buen café o te.

Costa always serve a perfect coffee however few can match the stylish venue on Ocean Terrace a perfect precurser for the main attraction

Bland and impersonal. Decent coffee.

This is like the worst Hot chocolate I've ever had and trust me when I say this, because I've had more hot chocolates than you've touched yourself! This is true for all the Costa's around the world.

Nice Latte, sat on chairs and around a table drinking out of cups just the same as any other Costa. Not knocking it I like Costa but there all much the same

Great service was provided by Kaya and the team, well worth a visit.

Disappointing visit to this coffee shop. Decor needs an overhaul. Coffee ok as you would expect but cake dried out.

I ordered a small coffee. When receiving my change I pointed out that i had ordered a small and not a medium. Apparently at this point it was too late to change my order. I was too tired to argue.

Cafe was a nice place to meet up for a chat. Service friendly but a little unfocused. Coffee and Chai were okay. The pastries - poor selection given we arrived at opening time and the pastries were yesterday's pastries so pretty ordinary.

I’m not able to eat a lot of bread so am limited here - was excited when their new salads and soups came out but most shops have ‘run out’ so I decided to try the hoisin duck wrap - it came SUPER heated in the horrible new ovens, so burnt my mouth - was all soggy 98% wrap and 2% filling - quite disgusting actually- not good enough Costa - what about people with special diets?????

Cafeteria agradadable en la Ocean Terminal. Estamos descansando tras un agotador dia de compras.

The staff are friendly, store is nice enough but the coffee was cold and tasted very weak despite getting an additional shot of espresso.

The food offered in this café with a nice furniture comes up with high prices but average quality. The staff is friendly but a little bit inattentive. Unfortunately, the taste of my espresso was totally unacceptable and the cappuccino my father ordered also had a very poor quality. I would not recommend this place if you expect to recieve coffee with a decent flavor.

There is now two Costas in the centre - there is one in Debenhams too now. So if it is too busy in here, then you know where to go.

While travelling around the UK found a number of these Cafe's & used several as we found them to be consistently good & reasonably priced. This was no different. Server was friendly & helpful, coffee good & although seating is in a mall situation it was partially separated & hence reasonably quiet.

A usual typical Costa with good staff who served us cheerfully and provided our cappuccinos fairly quickly. Surprisingly, like the shopping centre it was not very busy.

Time before work so time for coffee.

Good place to take a break from shopping.