Based on 20 opinions finded in 1 websites
Opinions
After finding most of the tables to be filled with dirty cups and plates struggling to find a clean table and with both staff members customers at the counter serving I decided to clear my own table. Taking some body else’s dirty plates and cups to the counter. To which I was meet with a glare and sarcastic comment of “helpful that”. No need for rude behaviour when I was just trying to be helpful.
Chrystal Trickrider . 2024-09-19
MORE AT Google
I visited this Costas today 23.04.2024 and it was busy. I stood with my 82 year old mum and son waiting for a table as there was no where to sit. I see two ladies leaving, so I moved over to the table and waited. We were just about to sit down when a member of staff (tall lad maybe 20's) proceeded to say sorry this table is for the two people at the till. I thought this was very inappropriate behaviour as I was with an elderly person and we had stood waiting. We decided to leave the cafe and go somewhere else where staff are properly trained and polite!
Alisha Cullen . 2024-04-23
MORE AT Google
I don't usually go to Costa Coffee, but this is one of the better ones I've been to. The service we received was good, as were the drinks and slices of cake we purchased
James . 2024-01-16
MORE AT Google
Attended here to buy drinks to take out today. Three staff working. One boy two girls. Very quiet. Ordered an iced tea and got a luke warm tea. When I queried this, I was told that the tea has to be brewed in hot water and sometimes the ice melts. This is not the iced tea I usually and regularly purchase from Costa. The boy didn't know why he needed to place an H on the lid of the hazelnut latte. This was explained to him by one of the girls and the extra hot skinny latte was not skinny, but only realised this when I got home. The two girls then had made themselves drinks before I had received mine. Won't be going back.
Dickson Laver Family . 2024-01-02
MORE AT Google
Very comfortable..drinks were nice and hot plus tasty...the only issue is no toilets
Maria Fletcher . 2023-12-09
MORE AT Google
Relaxing atmosphere, polite and friendly staff,efficient service great choice of drinks, food and treats..
Cherrie Hewitt . 2023-10-13
MORE AT Google
Ordered drinks & food this morning, then had to re-order & re-pay for the toast, as they had not added it. They said they would bring it over. After 10 minutes had to go & ask for it. The payment had not gone through. When I asked why they did not come & tell me, I was told because I walked off . The attitude of the Manageress was awful, I will not be using again.
Justin Hood . 2023-09-03
MORE AT Google
Wonderful staff who are always happy to help, despite it always being very busy The cafe concession is always spotless too
Christopher Michael . 2023-07-28
MORE AT Google
Good coffee, and not too busy, better alternative to M&S across the retail park
Peter Barratt . 2023-04-07
MORE AT Google
We enjoy our visits to Costa. The coffee is nice and the choice of cakes is a bit different to Starbucks so if you want a change from the usual why not try them out. There's usually a great selection of foods to go with your chosen drinks, a great place to enjoy a break.
DAVE SMITH . 2023-04-06
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
13 Opinions
lovely restaurant, good food, cooked very well, serve yourself, arranged lovely, chef very nice chap, chap who seated us was pleasant & professional, kept the tables cleared, wiped down and re laid as soon as people left, you dont see that very often today. If you stay here i recommend using this restaurant
99 Opinions
Person who delivered was great however i had no dip, this is the crucial piece to the pizza and they forgot it. It made me very sad and i think they need to put themselves in some rice to complete a full reset; maybe try turning it on and off again. Better luck next time. I’d like a free pizza
91 Opinions
We had a Groupon voucher for Malaysian Afternoon Tea, we rang and booked directly with the venue for 5.30pm on Tuesday. We drove 40 mins to Kenilworth, explained we had an afternoon tea booking, at which point the staff member laughed at us and said they only provide afternoon tea at weekends. We noted we'd only rang the previous day to book, they laughed again and said the reception person must be new. They also mentioned you can't redeem Groupon without prior agreement. They told us to just have dinner instead - we left. Awful service and poorly organised.