Costa Coffee in Waltham Forest

Excellent service friendly staff .good prices and clean..and a beautiful place to relax and have ure lovely coffee..tea...etc

I was sick and Requested to staff just before or after closing. Even they cleaned the coffee machine and they understand and make a my favt coffee for me. Both girls Michelle & Fatima are really helpful. Thank you to both of you.

Nice enough Costa. It was quiet when we were there. One friendly staff on duty. Other customers were also quiet.

Come here everyday , soon as they see me my drink gets ready in and out feels like home 🥰🥰

Didn’t get what we ordered and didn’t like the substituted items

The latte l got from here gave me running stomach. I settee at the back is dirty and needs cleaning.

Coffee made with no coffee tastes like milk

today I got very bed experience in this Costa branch. I ordered coffee and pain a raisen. And unfortunately my pastry was really old, hard.Girl who served me even doesn't apologize.

Convenient location, but that does mean seating becomes an issue at busy times.

Loved it just relax and drink my coffee with my favourite sweet

Sausage rolls received COLD! Seriously, they are supposed to be heated I know because that's how they are in person at Costa and the last time I ordered them on JustEat. Not happy all

Very cozy place to have a comfortable time and a good cup of coffee! The whole staff is extremely friendly and offers great customer service!

Always very friendly staff, good food and still the same high standards after going regularly for three years on my lunch break!

Hi I highly recommend this place to everyone I have been living in this area for about two years and I usually drink my coffee here . There’s a lovely team, always smiling, going an extra mile to customer and much more. Well done to the team again and wish you all the best.

Big name, big disappointment. Went for a coffee, and staff literally gave a flat stare straight tone reply that hazelnut is finished. When will it be available? Can we offer you anything else? Nothing of the sort said. Went again, asked for the same coffee, and got the same flat tone. This time, I asked, is it going to be available again or not? Now the counter staff said that no, it won't be available. Such a high level of customer service can only be at Costa, where if you don't ask the right question, you will only get a spat answer. They won't bother explaining anything to you. To the point customer service! Staying well away from this branch as staff is less than helpful and lack of common courtesy. It's not an experience I would want others to have. Perhaps this branch is "overlooked & ignored." Who knows? There are better coffee shops around bakers arms than this Costa branch.

Wrong order i order chocalate tiffin or get twister

Rude staff my son got locked in the toilet and I had to ask more than 3 times for them to repeat the code as they did not say it clearly to me ! Worst Costa I've ever been to won't be visiting again

Atmosphere ruined by tonns of refugees seeking help from people who gather at costa as a meeting point. Women get stared at to the point if you are female and want to chill here you will be stared at by large groups od asylum seekers.

They only toast one side of the toastie and they serve with such rudeness , it upset my mum, if it was me I wouldn’t mind but she was rude to my mother , I didn’t appreciate that at all

Friendly staff , good customer service. Staff needs to pay attention to the toilets as they are a SIGHT!!! Sitting area needs neating up!

I like to drink my coffee in this place. The staff is good and they work well 😍😍

Hi, Just wanted to say that I’ve been in this area for a while and always enjoying my coffee in this branch. There’s a lovely team, always smiling, going an extra mile to customer and much more. Well done to the team again and wish you all the best.

Delicious! Thanks for reading the comments too.

Rude and dismissive staff, talk to you like there doing YOU a favour by letting you spend your money here. I live locally and have been a few times but just when I think for convenience/practicality I’ll go to my local, I immediately regret it. Definitely won’t be going here again. Only the gentleman ( Middle Eastern looking is really nice)

Hot chocolate was spilled in the bag

Staff are too busy talking to each other, there's not enough customer focus. Not a very warm welcome either.

This is probably the third or fourth time i have ordered a white hot chocolate and receive hot milk. The consistency is very off one day the drink will come out perfect and the next i am literally just receiving plain milk no taste at all. You guys need to sort out your measurements as the drinks should always come out the same

I prefer my own coffee, but came with friends and it's not too bad. Probably try and sit all the way by the back if you want a slightly less noisy environment. It can be rather difficult to hear other people unless they're sitting right next to you. Typical kinda neutral Costa atmosphere

To be honest I love this cafe because the people who work there they do an excellent jobs 👏🏻👏🏻👏🏻 in my opinion they are doing a great job. But as always there are things that could be better no just in here, I mean as a business; they could play a bit of calm music for people who goes there to work or study. For the rest is all good👍

Only had half the order and man at costa was most unhelpful

Cheese and Ham Toastie wasn't toasted. Just melted cheese on one side and the sandwich was back-to-front. Not happy that I paid £5 for it.

Coffee was spilt everywhere, had to clean carpet. Dreadful, dreadful.

My toast bought just is completely cold. Cheese didnt even melted..you should also slice it in half. Look after your customers instead of chatting with friends

Called up and asked if they have WiFi for customers, the lady said I’m not sure sometimes it doesn’t work, so I said well can you check before I come down and she responded no I’m busy 😂😂 laughable customer service

Drinks were spilled. Wouldn't order from here again.

I ordered mocha, it was mo where to the standard. When i said replace it for me she did but Then she made it even more worse. Poor attitude from staff. Absolutely disappointed. Would never go back and suggest you dont as well.

Can't read orders. Gave wrong item and didn't give QR code

Quick tasty lunch, before heading back to work. Excellent service, very friendly staff. Thank you

Ordered a toastie, only drinks delivered.

I understand the cup can’t be full to the brim due to delivery and potentially overspill but I ordered a large and my cup is 2/3s full.. slightly disappointed

The staff who are at guess Eastern European didn't understand me so I walked out I can't order if staff don't understand me

Polite and friendly staff and coffee is decent.

Possibly the most worse Costa, pastries are not fresh at all, toilets are so dirty.

You would expect a driver to know that they are delivering liquid. Not this one, the driver expected me to accept a damaged bag with cappuccino dripping from everywhere.

The food is cold and tastes expired. The coffee and hot chocolate weren’t delivered. The driver told me the drinks were damaged. So now we have cold food and no drinks. I have had to order the drinks again.

The chocolate leaf cake was disgusting, rock hard, like it's been left there for weeks , had to throw it away, asked for refund , don't know how costa can sell a product like that ,very unhappy

Nice but the floor beds cleaning

Have ordered the caramel iced coffee afew times now and this is the first time it’s a negative. It came twice as thick not sure why? And very slimey and looked and tasted off putting and didn’t taste the same. Had to Chuck so a waste for delivery. Not happy.

Great coffe, yummy sausage roll

There was a bug in my food I just bought this this morning a waste of money Costa coffe leyton and the coffee machine don’t work

Received a hot cross bun instead of the ordered hot cross hot chocolate. Very disappointing.

Drinks are not made correctly

Friendly staff, clean place to have a quiet coffee

My food was delivered on time with a damaged latte and a missing latte. How can you miss a latte, it’s not like it wasn’t paid for, it’s on the bill.

Toastie was a bit squashed in the packet but was still warm and tasty. Excellent latte and muffin too, thank you!

Toastie only half toasted teapot not full

Friendly staff and a nice atmosphere 👌

Food was fresh. Wel presented. Coffee was packed very nicely and it was still hot . Thanks

I ordered a caramel latte and the gave me a plain one I was very upset as I wasted my money

I can't fault this place, staff are always friendly.. it's my favourite coffee shop.🤗

I regularly buy from this coffee shop, and the service is like any other...very average. Today, however I was served by Lydia. For the first time in that shop, a Costa worker has actually served my order with a smile and with care. Thanks Lydia! you made my Costa experience exceptional today.

I have been served by Kamila and Oalin today and had a wonderful experience. I had only £10 to spend and needed 4 different drinks for my team members. Kamila and her colleague were very helpful, the drinks were also delicious. Those guys deserve a bonus! Thank you! Amazing work!

I told the driver not to ring the bell and he did

Gave me the wrong order! I ordered a Tuna Melt Panini & given a Mozzarella panini

I came to costa and order hot chocolate for the first time. Love the worker especially kamalla (I think that how you spell her name) she’s polish. Great customer service. I would come back just for her.

Fast delivery. The top of the coffee is sealed which is a very nice addition since at a lot of restaurants if you order drinks it would usually spill by the time it gets to your house. Coffee prepared just as well as when ordering in store

Ok. Staff seems to be confused when taking orders almost mixed up my order but overall it's ok

Wrap: 7/10 - Fresh & Tasty Latte: 7.5/10 - Bit too hot but quite refreshing to drink Toffee Spiced Hot Chocolate: 6/10 - Not bad but, again, quite hot. Delivery: 10/10 - Came within 15minutes, delivery man was fast/efficient. Price: 5/10 - It's not the best, nor is it too expensive. Overall Experience: 7.5/10 80% Recommended (Not recommended if tight on cash)

My cup was cracked so all my drink leaked out!

Super fast delivery! The coffee was very good but a tad too sweet for our personal liking

The staff is nice, the wait time is usually quite short. Giving 4 stars as the food menu doesn't seem as good as in other places, only 2-3 type of sandwiches and they are quite expensive as well.

Always on point and great staff

I am go working this side and costa is my best

Nice place, not too busy and v cosy ,also clean unlike other Costa but sorry the coffee, cappuchino and esp got chocolate taste awful

Always get excellent service with friendly staff. Often sneak in for a peaceful coffee. Service is always excellent.

My local Costa, they know my order!!

The shop is fine the service excellent. The hot chocolate was no better than the instant one I can buy in Tesco only 10x the price.

Perfect staff whose making amazing coffee every time.

Stopped by for a welcome coffee on a very cold afternoon. Service friendly and helpful. The coffee good as always.

Warm and cosy with plenty of charging ports. Good swift customer service. Clean seating area for eating in.

Great service an lovely welcoming staff

Great service good coffee wot else can I say

So I ordered 2 extra hot lattes not even warm had to ask to be re done ordered a child hot choc late got to table and realised no flake offered asked to say I Didn’t get it not even a sorry your service has gone downhill had to queue twice to get my correct ordered drink !!!!!

Horrible experience, ordered simple two coffees to go (vanilla latte and coconut latte) instead got vanilla coconut and just latte... When I asked if latte is vanilla he respond "I don't know, u check" when I said there is not vanilla he added ridiculous amount and hoped will be OK... I asked to remake according to stsstandard and in the end left shop with my coconut latte and find out this one have vanilla inside instead..... I could throw away my coffee, paid for nothing and didn't have time to come back again and waste more time... DO NOT recommend!

As good as you can expect from a Costa !

Food is great and the staff are very friendly. I go to this place almost every sunday to buy a cappucino or a chocolate tiffin.

Needs to learn to make coffee better...

Always a pleasant experience! With a lovely snow flake coffee 😊

It's a Costa; the staff have always made it - present staff make it a welcome to visit. Decent

Great staff, clean and the coffee is great. I come here for my lunch everyday and no complaints.

Teas and croissants are old and not nice

It's a costa coffee . In Bakers arms. The end.

Always great service very friendly staff

Absolutely amazing cosy place, lots of seating, small play area for toddlers and very friendly accommodating staff ☺️!

Great coffee great environment, even better staff with the beautiful Dominika always smiling and effervescent so a great place to be in the mornings!!

Lovely effecient young Lady served a lovely cup of Cappuccino on a Saturday morning, but she was swamped and had no help!

Costa always a favourite, great staff and clean tables.

I just wish they would toast both sides of my cheese and tomato toastie.

Buen café. Buena atención. Varias opciones de bebidas calientes y cakes deliciosos

Very welcoming and very kind staff. Thank Clarissa and Blondie. Carmine