Costa Coffee in Mansfield

Good service friendly staff,and of course great coffee.

Was made feel very uncomfortable by a member staff. Demanding that my small dog had to be on the floor and not sat on my knee.

Stopped off here for a tea whilst visiting a work location nearby. Parked up rather than use the drive through. Car park is limited to 90 minutes, ANPR cameras with screen inside by tills to enter Reg if staying for longer. Toliets were clean. The tea and cake were good. Bit pricey but usual prices for a Costa. The nearby location was the main reason for visiting.

The menu says that there is things that the shop doesn’t even sell. For example we wanted a boba tea that was on the menu but they said that they don’t do those anymore.

Costa should do the £1 cakes more often

It has been updated. but the carpark is Privateised so becarefull you have to read The carpark notice.

Great experience, staff always friendly.

I love the place... but ... they always run out of bubble frappe powder 😒

First time I've visited here,sadly the last.We asked for specific things(nothing too difficult for the staff) however they were chatting in their headsets about gossip (not work) to actually take in what we had asked. Tables were full of dirty plates etc. No mention of the parking restrictions, so received a hefty fine. I've been back to see where the tablet is that you enter your vehicle reg, it was hidden near the end of the tills.When I asked the server why hadn't they mentioned it (we had spent quite a bit of money there), she replied " it's not her job". Maybe not but extremely disappointed all round really. I wouldn't recommend if neurodivergent either.

Staff are absolutely disgusting and rude. Was cut off and interrupted when ordering, Then made to wait 10 minutes while the drinks were sat getting cold. Then laughed at by staff!!!

Went this afternoon for coffee and was very busy enjoyed our coffee and cake as usual to us today not enough staff on as quite a few of tables were full of trays with dirty pots

It was very early, the delivery driver was lovely and the food was lovely, will defo be ordering again!!

you have took my money while I'm on oxygen and I haven't had any deleveries,plz sort it out taking advantage of the weak?

Delivered to wrong address , never recipient food

Frendley staff excellent service and would recommend to all family and friends

Friendly and fast. Coffee cups always filled to the top with no shortages. Food alway nice could be a bit better priced.

I received the incorrect order

Terrible service.. the staff busy talking on phones

By far the best Costa in Mansfield. The staff are ao friendly and I love the occasional "Happy Friday" from the staff on the drive thru. I often leave work to come to this one rather than use the one at the Hospital. Never had an issue.

Still like this Costa, it's had a refurb which has not done it any favours! It's like being in an auditorium and the noise is phenomenal! If you're hearing impaired or cannot deal with noise sensitivities then it's not the place for you. There is free parking which helps but make sure you put your car registration in on the ipad on the counter as the Parking Eye robbers manage the car park now and if you stay over 90 mins you'll get a £60, non proportionate fine. The manager is a sweetheart and a jolly fella. Before the drive through the staff were attentive, now with those horrid headphones you're lucky to get a hello. New furniture and brighter decor. Not looking dated anymore! Still a good place to visit but the noise is overwhelming.

Thought I'd go to Costa to work on my laptop and have a change of scenery whilst doing so. Spent plenty on drinks and eats, and was not aware of the 90 minute maximum stay time for the carpark. Have now been hit with a £60 fine. Won't bother going again, the staff seem fed up and obviously don't care to speak up about the parking restrictions. Granted I didn't look at the signage, but I wasn't expecting there to be any restrictions for paying customers... I won't go back, that's for sure.

First experience of a Costa drive through. Drinks were prepared quickly. Disappointed that they didn't have the vegetarian option available. Also for the price I thought the bacon sandwich was very lacking - not much bacon. Poor value for money. The coffee was what you'd expect though, very good quality albeit pricey.

Another great Costa. A walk round the Res and a coffee to finish.

Put oat milk in the regular latte instead of semi skimmed. Not hard to read the order surely.

Great service good latte very busy

Again missing items......who working there?people without brain?

Very polite delivery person thank you

Visiting this establishment cost me £80 in parking fines, after spending 10 mins over the outside carparks signage allocated time frame I received a PCN, I asked the staff member to contact the parking Eye company to see if this could be wavered because I had a business meeting inside this establishment spending over £30 dining in, the member of staff, was very patronising rude and purposely tried forcing an argument with me, she pulled out tablet pc device hidden under a bag of crisps on the counter and stated i should of entered my details into the pad when dining in, stating it was my own fault and have to pay the fine, also told me i should of read the signs on entry, vey true but wasn't very warming advice as i stood with a £100 fine letter in my hand asking for help, I didn't want to get into confrontational argument with her so asked if her manager has the power to help me, she started talking at me again, trying to avoid my request, i told her I will be leaving a review about the way she's making feel, she pressed a button on her headphones and asked for someone to call the Police, She told me the police have been notified because i've threatened to use her name online, it wasn't until I reminded her that the cameras above on the walls will be recording her disgusting behaviour also our conversation that she started to see some sense, she then stopped talking at me, i requsested the establishments management's name and contact details again, the details given was false ! That's probably the most expensive coffee that I've tasted to date, Costa coffee, with Costa Parking charges !! Customer service with attitude

Great place, great service, great staff and perfect place for a friend not comfortable with crowds and getting him back out in the world and new experiences.

Just received a parking charge fine for being over 90 minutes. I spend all this time in the coffee with my friend. I was try to appeal but has been unsuccessfull even I was show the proof I have buy coffee there. Would seem charged recently applied but although I admit I failed to see signs no staff in Costa mentioned change or mentioned the number plate machine. I will never more spend time in this coffee shop!!!

Lovely as always just a shame no lids for the new milkshakes

Great place, my coffees are always good. Food is as normal for Costa. Depending on which staff seem to be working some are a bit miserly and some are happy. A mixed bag. Get my coffee non the less.

Self-proclaimed baristas cannot distinguish cappuccino from latte - this is a problem in every Costa Coffee.

Friendly staff and good atmosphere

Staff were a little 'dull' in service considering it was Christmas. Not coming forward in advising customers of car park tickets for staying over 1 hour 30 minutes. Suppose that was a nice bonus of £240 between 4 of us. First time visit will definitely be my last.

Thanks for the smiley faces and hearts on our drinks. Very wholesome, and good timing x

they didn't send the toastie :'(

Too Good To Go the first time.. lovely polite staff.. Comfortable, clean & well set out

Missing food, didnt have the item requested apparently .... Well how about you update the site?????

Would be nice, for once, to receive correct order. I ordered chocolate orange muffin and received a gingerbread one!

Always good warm place for a drink and natter

Just received a parking charge fine for being over 90 minutes. Would seem charged recently applied but although I admit I failed to see signs no staff in Costa mentioned change or mentioned the number plate machine

Decent enough but it should have been cleaner.

I went through the drive through on a really dreary Friday morning to be greeted with "happy friday" on the end of the speaker. This instantly made me smile. I then saw I had "happy Friday" written on the top of my cup. This person should be congratulated, she made what could have been a very mundane transaction really pleasant. She's a credit to your team.

I appreciated the nice message in my cup. A nice touch goes a long way!

One person taking orders & then making drinks, so obviously a queue forming at counter, seemed to prioritize drive thru customers.Asked for my Almond Croissant to be warmed but told no, due to allergy regulations. They then served it me cold 😳…….. bizarre. The place was scruffy as well, floor needed a clean as did the tables.

I use this costa regularly and always seems to have a service eith a smile and really friendly staff. Iv previously had issue here but as of the last year here they have really done well to turn around my previously bad review. I now use this costa again on a regular basis.

Went in at 4.30pm today and they were taking cakes out and putting away when they don't close till 7pm..nothing to choose to have with our coffee..not very good

Found my flavor🤩 I love the fall flavors, and sometimes I wish they'll last forever. I'm glad that we can swap the milk for something else, and the coconut milk isn't at all a bad choice for a nice cup of hot chocolate. The maple hazle flavor gives me goosebumps reaching every single taste buds😋🤤

This is like the 4th time this has happened, I’ve ordered one thing and got something completely different. This time I ordered chocolate twists but got pan au chocolates, obviously not that big of a deal but I’d prefer to get what I paid for.

Tables not cleared but drink was nice

My order was wrong I ordered an maple hazel latte but got the ice latte

Bad experience with staff, rude. Will not be returning.

Wont be going to costa much now they are becoming too expensive how can they justify a 20p hike for a coffee i can go to greggs and get a coffee and bacon cob for the price of a coffee at costa

Order delivery but never come to my house

My coffee was cold, and the female staff were very rude... no point in making the coffee only to then make my sandwich 10 minutes later.

I think the driver could’t find my address but it is fine.

Frappies were put in the normal cups but lids were flat so the topping was all mixed up and for some reason they were not as good.

This place is filthy!! The car park is full of Costa cups but the inside looks like its not been cleaned in weeks! The floor is disgusting and the seats look like they have never been wiped down. I couldn't enjoy my food and drink due to the unhygienic surroundings. Will not be going back.

Was marked as delivered, but nothing showed up, I was treating my girlfriend to a surpise Coffee!

Didn't receive it ! Even though marked as delivered

Panini overcooked, unenjoyable.

Music was extremely loud and overbearing.

The toilets are always filthy everytime I go and there is usually tables that need cleaning and rubbish that needs picking up. Seriously need to sort the cleanliness out as frankly at times it is disgusting. Service is usually good and the drinks are too.

Nice place but always very busy.

Missing two toasties and no straws for our drinks

Wow ohh wow it was just disgusting floor looks like not be swept nor has it been mopped my sister little boy dropped some watermelon we wiped the floor and ohh my god it was black. The seats was full of crumbs all along the back. Truly need to clean in there and get it to a clean stranded. Coffee was like water very disappointed. Also was 9 am no one was in and it was just hanging state not clean!!

Ordered a salted caramel iced frappe, and they sent a bottled cold coffee, not what I wanted nor what I asked for

9/10 times when i ask for an iced cappuccino i get an iced latte. They are not the same!!

I had tea for a change. My own pot .weak or as strong as I was wanted. The tables not left with cups and plates on. Aalways clean

Order never got delivered, won't use Costa again.

Great service, consistently good coffee. Pleased with my visit recently. The shop is always clean and tidy.

Coffee luke warm ... had to clean own table... floor filthy ... took off a reward without asking ... barista applying lipsol whilst serving ... all in all a terrible experience

Come every day after walking my dog around mill waters, we love sitting outside with a lovely latte and relaxing 😌

Cash only one our visit which was inconvenient

Friendly efficient staff. Food a little sparse when we went in (it was late though) . Not a big fan of the cakes they always look stale. Not the staffs fault though its just what theyre supplied with.

Clean place....friendly barristas and lovely food. This in particular has got better since their collaboration with Marks & Spencer Food.

The food never turned up, the restaurant said that it had left the store and there was nothing they could do. Very disappointed!

Cakes were lovely. Absolutely fantastic customer service! We were left a note saying most of the cakes we ordered were sold out so they replaced them and gave us an extra one free of charge.

The staff were friendly and prepared my order quickly.

Costa is great a little more expensive but for a treat it's nice

It's a lovely place to stop for a coffee or a snack and the staff are very friendly and helpful

Staff friendly and helpful. Food perfectly cooked and coffee extra hot.

Had 50% off a few sarnies, so it was a nice find 👌🏾

Was brilliant service and they Evan put a protective layer between lid and cup which stopped drinks from leaking which cannot be helped at some places but really shocked me and I really liked that will defiantly be orderingy coffee again when I'm in a pickle

Because this Costa is a drive through it takes a while to get served inside so okay so long as you've patience and not pressed for time.

Pleasant staff and outdoor seating in the sunshine away from the main road is a nice addition

First time visiting this establishment a very relaxing and pleasant visit.

Enjoyed a coffee, as always. Used the drive thru this time. The lemon muffin was delicious

Always welcomed by the friendly staff, food is always piping hot, very clean inside. I sit outside with my dogs and the staff bring the order out yo me which is very helpful. Service can be slow at lunchtime as this place gets packed and the staff have to serve both the cafe customers and the drive thru customers .

Pleasant place to sit and enjoy coffee and cake. Staff seemed a bit overwhelmed Sunday 4pm when we visited with long queues inside and drive through , however they were working hard and remained calm and polite. Coffee to usual Costa standard, cake a little dry but tasty. Only pedestrian access is from rear car park, accessed via Mansfield Rd.

Never had a bad service yet. I should invest shares in this business as they get loads of my money 💰 and I don’t mind.

Wrong order, every time I order with coffee they never do it even when reminded!

Lovely coffee and now with M&S food AND a pair of Instavolt EV Chargers! What's not to like 👍😁

Everything was great the time just kept going up and up and up no obvious explanation. Frustrating.

Had cake and coffee with two very special friends. Costa was a lovely place to meet up, great atmosphere, really enjoyed it.

delicious coffee as always. I recommend

The food left a very fatty aftertaste and seemed to coat my throat in grease, very unpleasant. Not the first time I've ordered this item, and generally enjoy it, very disappointing.

The service was great and there was no wait and I can say with confidence that I will be going there again

I called in here this evening and all I wanted was a pot of tea. The place was empty apart from myself and 2 others. The lass serving was busy chatting to a friend stood at the side of me for a good 10 full minutes. It's like I was invisible or something while they had a good gossip. I was just about to walk out when she finally decided to acknowledge me. Absolute abysmal service. I'll never go back here again after this. There is no wonder the place was dead.