Based on 270 opinions finded in 1 websites
Based on 270 opinions finded in 1 websites
Opinions
Best Costa shop , Great customer service and really nice staff
Mudher Taki . 2024-07-21
MORE AT Google
The coffee is excellent, and the atmosphere is wonderful. The staff are delightful and so helpful but the food selection is limited, and the prices are rather high with the few options available.
Jim London . 2024-07-08
MORE AT Google
My favourite Costa, all the staff are lovely. Perfect coffee every time I go there and the seating is comfortable. Would recommend.
Sophie Goodmaker . 2024-07-01
MORE AT Google
Tasha, the blonde hair staff member who served me, is an absolute asset to Costa and a ray of sunshine. Tasha supported me in downloading the Costa app and explained everything to me very clearly. This is excellent customer service, and I always look forward to visiting.
Elizabeth Amah . 2024-05-24
MORE AT Google
Very enjoyable experience. Service excellent. Staff exceptionally friendly. Very clean. Highly recommended.
Mike Victoros . 2024-05-14
MORE AT Google
Costa in Cockfosters is one of the most friendly branches I’ve been in and have been visiting daily for coffee and breakfast for over a year. The staff are quick, friendly and genuinely can’t do enough to ensure you have a pleasant experience. The facility and toilets are always clean and a lot of the customers are regulars which adds to the friendly atmosphere. Parking is generally not an issue as long as you are prepared to pay the small fee to avoid the regular traffic wardens which is a small price to pay to be able to park if you are sitting in. There is also good access for wheelchairs and disabled visitors including the toilets. Well done Costa 10/10 ! ☕️🥐
Martin Pitter . 2024-04-15
MORE AT Google
This is by far the best run costa coffee i have visited with the most caring and knowledgeable baristas and always a great atmosphere,albeit this may be down to demographics (other branches can learn from the running of this store)
Andy Kourtellos . 2024-02-27
MORE AT Google
Nice place to have coffee, lovely staff.
Issy Whizzy . 2024-02-27
MORE AT Google
Very good service from the girls at Cockfosters branch especially Veronika who makes a lovely coffee. Highly recommend.
costas georgiou . 2024-02-27
MORE AT Google
The best costa in uk thank you ladies looking after me
Banu Onat . 2023-11-29
MORE AT Google
The best capuchino so far made by Costa !
Georgi Dimov . 2023-11-13
MORE AT Google
A busy Costa coffee but with a brilliant atmosphere and amazing food!! It's a lovely area to study and relax
Milan Shukla . 2023-10-17
MORE AT Google
Edit: this Costa is just getting better and better. The service has been really quick, the food and drinks are getting better and this shop looks clean too! Highly recommended now! Original review: Good size Costa coffee shop, loses points for how disgusting the iced latte was
Leo Papadopoulos . 2023-09-21
MORE AT Google
Coffee pretty good. I had an oat cappuccino. Clean and tidy. I found the almond croissant a bit heavy, but staff friendly and service excellent
Gary Pocock . 2023-07-03
MORE AT Google
Buy any type off coffee from costa it's waisting your money nothing else
Kunduz Yusupova . 2023-07-03
MORE AT Google
Only one staff behind the counter taking orders and making the drinks. Another staff just wondering round doing odd jobs not helping to serve. Waited over 30 minutes from ordering to getting the drink and got one of the drinks wrong. By the time we realised the drink was wrong the shop closed ita doors Virtually within minutes we left the shop.
timtim0007 . 2023-06-23
MORE AT Google
Absolute dreadful customer care. Just spent £17. Wrong drink made, pastry not warmed up when asked for it to. Chap on the coffee machine walked away halfway through making our drink. Four staff behind the counter all chatting but no communication. Counter dirty, floors dirty. One of the worst I’ve been to for a while. They need to focus and communicate better. Place is full of students just chilling taking up the tables.
TorgutM . 2023-05-31
MORE AT Google
With Costa you are always guaranteed a coffee that's been properly made, no matter where the Costa is.
Steve Rainey . 2023-04-15
MORE AT Google
In recounting my recent visit to the Costa Coffee franchise located in Cockfosters, I cannot help but feel a sense of disappointment and dismay. It was meant to be a simple and enjoyable outing to support my wife, who has a fondness for the establishment's offerings. Unfortunately, the experience was marred by the behavior of the store manager, Huda. Huda seemed to have a distorted sense of self-importance and, dare I say, an inclination towards serving only white patrons. Despite my local residency and the money I was willing to spend, he showed a clear preference towards serving those of a different ethnicity than my own. This was evident in his reluctance to attend to our needs, instead, he assigned the task to the already occupied staff, while he devoted his time and attention solely to white customers. As a seasoned retail manager and owner for over 25 years, I strongly believe in the principle that all customers deserve equal and respectful treatment, irrespective of their ethnicity or gender. It is, therefore, disheartening to encounter such behavior in this day and age, particularly in a community as diverse as Cockfosters. In light of this experience, I have resolved to ensure that my family and friends never have to endure such treatment. It is my sincere hope that the management of the franchise takes appropriate measures to address this issue and create a more inclusive and welcoming environment for all patrons.
kenny sage . 2023-04-06
MORE AT Google
We popped in en route home and we really enjoyed how bright it was inside. The drinks were made well and were swift. I liked it there.
Sandra . 2023-03-19
MORE AT Google
I highly recommend this place to all very good foods and drinks
George Butler . 2023-02-10
MORE AT Google
Not very clean enviroment and the toilets are always very dirty and usually there is no toilet paper
Μαριάνα Τσένγκα . 2022-11-17
MORE AT Google
Stopped for a coffee with a friend. The staff was amazing.
ErZen Salihi . 2022-09-13
MORE AT Google
An excellent place delivering great customer service and nice food. Ideal for coffee lovers. Don't miss out!
Ejder Raif . 2022-09-13
MORE AT Google
Decent Costa with great quick service. Visited on a Sunday morning and there was only one employee serving, Andrew. He did fantastic, really efficient and got the morning rushes orders through quickly. I hope management see this so that Andrew can receive praise and also make note that it is not pleasant for one member of staff to work that alone.
Abs Vli . 2022-09-04
MORE AT Google
Was good and I have enjoy my coffee there
Haksta Jo . 2022-07-15
MORE AT Google
The staff at Cost Coffee Cockfosters are not only make great coffee but also very entertaining. Keep up the good work! Thanks
Dhylan Kandasamy . 2022-06-05
MORE AT Google
Unfortunately this coffee of mine tasted just like me. Very unlike a Costa
Sherwin Sacki . 2022-04-11
MORE AT Google
Service is the slowest I've ever seen at a costa
David Dyer . 2021-12-05
MORE AT Google
Espaco Acolhedor simpatia no atendimento e como sempre a qualidade do cafe top
Mario Alves . 2021-11-21
MORE AT Google
Very friendly and helpful staff....good selection of cakes and drinks! Received my free Birthday cake as well 😋
C H . 2021-11-11
MORE AT Google
9am no bread for toast no croissants no pana rasins when your on your only break of the day disappointing. Service otherwise good.
Elaine Paris-Eley . 2021-09-01
MORE AT Google
Good coffee, service and always very clean.
John Ladomatos . 2021-08-05
MORE AT Google
Favourite Costa spot, they even kept serving me honeycomb lattes well after they'd stopped offering them on their menu, the staff is lovely and always prompt. Great overall
Rio Sari . 2021-05-14
MORE AT Google
Nice coffee as usual, vanilla coconut latte + is a winner!
John Davis . 2021-04-15
MORE AT Google
Very friendly staff, and a delicious coffee
Ayşa Gül . 2021-03-22
MORE AT Google
Quick in and out with the family
Lettings of London Too Ltd . 2021-03-14
MORE AT Google
Nice place to serve a coffee and an croissants on morning time 😊
Maya! . 2021-02-18
MORE AT Google
Your normal Costa's and good selection of food and drinks, staff good, but seating not marked clearly, to which could be used, hence the four stars.
David . 2020-11-04
MORE AT Google
Omg!!! This place is amazing!!! Not a busy road. Nice staff. Loads of options. Best fod in a long time. U need 2 try it. !!!!
Amy Connor . 2020-11-03
MORE AT Google
You can find riendly workers here and it is a very clean
hicran . 2020-09-22
MORE AT Google
visited 3 weeks ago and today 28th Aug 2020. Staff afternoon rude and aggressive. Despite explaining I was in.pain an husband disabled. I will not be returning neither my husband who has been going here for 15 years. Sad.
Joy Levermore . 2020-08-28
MORE AT Google
Went with a friend for a quick coffee and because of Monday 50% off the place became full very quickly. Sitting area is limited due to physical distancing. Service is good at the counter but tables are not being cleaned quickly enough. Seemed to me that menu is still restricted but what you can get is Costa's typical offering.
Anna Rollason . 2020-08-25
MORE AT Google
Saturday😫, and no cakes, nothing for kids to tried for lunch 😥
Svetlana Georgiou . 2020-08-15
MORE AT Google
Good food and coffee - Also appreciate good air conditioning in this weather 😃
Tim Barnes . 2020-08-11
MORE AT Google
I always been able to get hot water in any Costa. This morning (5/03/20) at around 8:15 I tried to order my regular cup of hot water and I was greeted by a not very helpful barista. She gave me attitude when I asked for a cup of hot water and said that I would have to pay a price for a tea. I didnt want want a tea, so why should I pay for one? Usually I get charged between 25 to 50 pence, but for some reason she didn't want to do it. If any management is reading this, I would recommend to have more customer friendly employees working at the till.
Helena Lopez . 2020-03-06
MORE AT Google
Bad customer service, the atmosphere feels unwelcoming.
Marlena Bontas . 2020-02-25
MORE AT Google
Good size café in the heart of Cockfosters. Efficient service.
Chris Rks (rou12) . 2020-01-05
MORE AT Google
A shambolic farce, slow staff, luke warm coffee , orders wrong . Worst Costa experience ever.
Andrew Jones . 2019-10-18
MORE AT Google
Excellent coffee, with tuna melt panini. Was very glad the air conditioning was just right...
Alison Ruoff . 2019-10-13
MORE AT Google
Costa....at times the hot choc can be a tad weak
Joveriah Ishaq . 2019-09-09
MORE AT Google
Costa coffee is nice place to go out with friends too have a nice coffee together.
Alexis Joannides . 2019-09-07
MORE AT Google
The instantly forgettable and outdated interior here underpinning the adequate + average “formula.” Nothing here aspires to transcend expectations. Consolidates the ordinary... after all ... it’s so comforting. Staff be busy-bees going about their buzz-ness.
jeff benjamin . 2019-08-30
MORE AT Google
You know what you're going to get at Costa but it's all on the strength of the staff and the girls at this branch really went the extra mile... Great customer service.
Joe Lonsdale . 2019-08-22
MORE AT Google
Standard coffee place no problems at all
David Peters . 2019-08-18
MORE AT Google
Loads of natural light and seating.
Yani . 2019-08-07
MORE AT Google
Good stuff friendly and good coffee
Alfred Lloqani . 2019-07-06
MORE AT Google
very bad service. not even worth giving 1 star.. probably the worst customer service I have experienced. very rude response and behaviour. don't even bother going in to this place
Fayaz Zakariya . 2019-06-01
MORE AT Google
Nice place, quite big. Shame there is no free wi-fi though!!
Doug . 2019-05-06
MORE AT Google
I love go there with friends , they make a good coffee ☕
Maria Milenkovic . 2019-05-02
MORE AT Google
Staff not friendly, too busy chatting with each other or their own families. The manager is rude and very abrupt to customers and her own staff, which is not nice to listen to. Service is definitely not with a smile. Tables never cleaned and I always have to clear it myself. Staff clean the toilet at lunchtime and then put sign up to say out of use so they don’t have to clean it again.
Ruth Nixon . 2019-04-30
MORE AT Google
Very dirty place with very rude staff that have a stinking attitude and act like they are doing you a favour serving you. Place has gone so far downhill in last few months none of the regulars are going there anymore. Would not be suprised if it closes down it is a terrible place that cant even get a coffee right and always so slow with long ghastly queues.
Laura England . 2019-04-30
MORE AT Google
Clean and tidy with friendly staff
Alistair Loxley Ingrey-Studd . 2019-04-19
MORE AT Google
Asked how strong tea was. Was told they would put 2 Tags in the pot. When I queried cost, I had been charged twice for the extra T bag. Fair enough if I had been told this and made a choice. Manager apologised and refunded the cost of 1 cuppa. Even with 2 T bags....no strength. Disappointed!
Fay Bassenger . 2019-04-11
MORE AT Google
Great coffee as always. Always kind and friendly to my little girl too
Jeff Seddon . 2019-03-30
MORE AT Google
Awful.. dirty.. no eye contact, coffee was explained 3 times, half of shop was closed for cleaning and closing at 4pm .. staff talking to one another no interest in customers
Rick Wallington . 2019-03-27
MORE AT Google
Staff are very rushed and do not produce coffee at the standard they should
Phillip Hutchins . 2019-03-23
MORE AT Google
Had an excellent capachino in very pleasant and peaceful environment.
John Fernandes . 2019-03-21
MORE AT Google
Staff are extremely rude and selfish, toilets are dirty all the time,never recommended.
R Coolboy . 2019-03-16
MORE AT Google
Great coffee as you'd expect. Two toilets which aren't bad although the disabled one is often out of order. Great seating options. Plenty of plug sockets and seats with space for prams.
Mina Bance . 2019-02-06
MORE AT Google
Lovely staff great hot chocolate Mac and cheese with pigs in blankets was fought over
Tracey Murphy . 2019-01-07
MORE AT Google
Dirty place. Unexpirienced staff, rude. The barista put his sneezing nose into my cup trying to guess what I ordered isntead of asking. Terrible place
Tia Tia . 2018-12-25
MORE AT Google
ok. nice coffee and service but nothing special
Rachel Martin . 2018-11-18
MORE AT Google
Great clean! Good coffee and smiley staff
Nadia Themis . 2018-11-03
MORE AT Google
Great coffee and panini, but lack of variety
Rayml Violin . 2018-09-13
MORE AT Google
Worst customer service ever. Would give 0 stars if I could
Charlie Boggis . 2018-08-31
MORE AT Google
I love the hot chocolate and the iced smoothies. That they do gluten free stuff 😃😘
Michaela Newman . 2018-07-09
MORE AT Google
Great Costa the Baristas are always friendly. And the Hot chocolate is nice and thick. The ambiance in the shop is always nice. All together a very relaxing place.
George Kurian . 2018-06-04
MORE AT Google
I really liked this place when it first opened up and the manageress was so helpful. Nowadays the interior looks shoddy and the two settees have been replaced with little tables. The cleanliness of the place has gone down a lot and it is not just in my opinion. A lot of people I know don't frequent the place and prefer to go to another Costa.
No More Kisses For Me . 2018-06-03
MORE AT Google
clean and organised. Polite staff
Keila De A. P. . 2018-05-27
MORE AT Google
Great location for a coffee a chocolate brownie abd a catch up ❤❤
Daphne Panayi . 2018-05-15
MORE AT Google
Great place for a quick drink and a cake
Michael Crader . 2018-05-07
MORE AT Google
What is there to say... It's a standard Costa coffee. My personal opinion is Costa probably do the best coffee of all the chains in the UK, but it's still not a patch on a good indeoendent coffee shop hence the drop of a star..!
Joel Kirstein . 2018-05-04
MORE AT Google
Coffee not the best, have had much better in other Costas.
Jackie Christou . 2018-04-27
MORE AT Google
Standard Costa. Can be busy . Mac and cheese is good and served piping hot .
Zero To First class . 2018-04-01
MORE AT Google
Nice and clean, but they really need to fill the till up with change. They couldn't change a ten pound note for a six pounds order so ended having to put it on my card!
Bao Tieu . 2018-03-29
MORE AT Google
nice relaxing place to have a great cup of coffee
Neli Doneva . 2018-03-14
MORE AT Google
Bel posto caldo e confortevole come normalmente sono tutti i costa
Fausto Migni . 2018-03-07
MORE AT Google
A cozy atmopshere. You can come here to work, have a snack or catch up with family or friends.
Paulina Jakuseva . 2018-03-03
MORE AT Google
Service, quality and attitude is different every time I visit. Shame cause its a large shop with space to relax. Shame it's so variable. Lots of competition nearby.
George A . 2018-01-26
MORE AT Google
Polite staff but coffee not as good as before
Julie Karantanis . 2018-01-14
MORE AT Google
Nice atmosphere! and excellent service. friendly environment.
Anthony J Jackson . 2017-12-04
MORE AT Google
The best coffee on the planet.... Location does not really matter when it is Costa.
Sapan G . 2017-11-25
MORE AT Google
friendly staff and big place with lots of seats
Mehran Koushkebaghi . 2017-10-25
MORE AT Google
Costa coffee... It's a good size. Parking outside you will have to pay for... Don't not pay as you are guaranteed to get a fine.
Andre De Wet . 2017-10-25
MORE AT Google
Great vibe. Lovely public and staff.
mark greenhalgh . 2017-08-04
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London