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4.0

Based on 305 opinions finded in 1 websites

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Nº 338 in 673 in Reading

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3054.0

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The best coffee made by the best in the west sandra

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Aaser Juda . 2024-04-17

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The best coffee under the sun. The toast is amazing

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Daro Surowy . 2024-03-21

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Best Costa In The Country Always Go Back There Every Week Staff And Boss Are Absolutely Amazing And Fantastic

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Steven Davidson-Smith . 2024-02-18

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Good selection of food including pastries and light meals. Plenty of seating with access to plug sockets (certain parts of the cafe) and decent wifi. Strategically located inside Tesco, adequate heating as well. Very friendly and helpful staff. One of my favourite spots to work and chill. Do note that if you are eating in, food prices may be slightly higher.

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Sl . 2023-11-16

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Very quick and welcoming service. Friendly staff and expertly made coffee. Both cakes and pastries were delicious and fresh will definitely be coming regularly from now on!

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n s . 2023-08-11

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Good coffee, Good clean, Good service Nika nice and good Sandra nice and good Nico nice and good

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陳仔 . 2023-08-11

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Cute stuff, very good coffee. will come offend

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shirley lau . 2023-08-11

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Shocked that not 1 member of staff on this morning's shift (9/8/2023) helped a Woman who fell just outside the restaurant. Regardless of whether the fall took place in the restaurant or not, the windows and doors were knocked for assistance and the members of staff ignored the calls for help. The Woman was on the floor for some time. In shock, alone and stared at. The fire exit is also disability access or in case of an emergency so we know it can be opened! The neglect should be investigated via CCTV! The staff should be spoken to and action taken. We just wanted a cup of water. Cancelling my Costa Loyalty membership as Costa, Portman Road Reading clearly cancelled their duty of care!!!!! Disgusting.

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Ria Seville . 2023-08-09

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Relaxing atmosphere and attentive staff 👌

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Nika Leciejewska . 2023-07-08

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Very good service. Staff very kind and respectful.

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Loredana Dinca . 2023-07-04

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Sandra and George the best staff,they make the best coffee ever

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Ionela Udrea . 2023-07-04

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Always respectable, kind and helpful . My favourite Costa

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Durdica Sherwood . 2023-07-03

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Nika made the best ham n cheese toastie and flat white I ever had in my life.

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ALEX MONZO . 2023-07-02

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amazing service! shout out to Nika, definitely will come back for my ice lattle😊😊😊

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alex chan . 2023-06-26

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Staff always are friendly and charming. The lady recommend me peach ice te was the one that makes me happy with hot weather. Definitely my friend and I we will be back again

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Jaqueline . 2023-06-21

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It has been fantastic experience to have coffee in this store , always receive my coffee with smile every morning , very friendly staff and specially store manager (Sandra) she always in good spirit . Keep up the good work .👍

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ahmad adeel . 2023-06-21

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She is goood service staff always are friendly and charming

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Nunzia De Vita . 2023-06-21

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Sandra made the most perfect fern frond shape on my husband’s flat white. Every time he enjoys it. Thanks Sandra.

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Kim Hiscutt . 2023-06-21

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I often go to this Costa Coffee branch in the Portman road Tesco. The service has always been really good along with cleanliness. The team work really hard but always have a welcoming smile on their faces. Not many other coffee shops are as good.

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Greg Fanshawe . 2023-06-14

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Fantastic service from the store manager Sandra , I had breakfast and it was the best flat white . Thanks

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Amed Yessad . 2023-06-03

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I purchased two slices of white toast. After I paid for it, the assistant spoke to the manager who then told me that the machine wasn’t working properly and I would need to wait 10+ minutes (toast normally takes less than 2 minutes to cook). I immediately asked for a refund as I wasnt able to wait the time to. I stood at the till for 7 minutes waiting for the manager to do the refund. He was not apologetic despite taking my money first and then delivering a poor service. Looking at the other reviews, I can see that poor customer service is a running theme at this Costa.

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Shani . 2023-04-20

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Everything nice enough but busy with permanent queue

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Tom Wright . 2023-01-31

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Friendly staff on this brunch, and my coffee was delicious and very tasty cinnamon bun . Thank you costa. x x x

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Catalin Godea . 2023-01-28

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The colourful cookies, the heart stealing aroma of coffee and cappuccino drills your day with dazzling energy to get you going. The welcoming smile is like a treat on its own

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Abdul Shaikh . 2022-12-20

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Lovely place, very convenient, disabled accessible, welcoming, very nice helpful staff, thank you 🌞

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Lea Noor . 2022-12-14

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Ordered a bacon roll and flat white . The roll Was ok the Flat white was really tasty . Most of the Costa coffee from the machines tastes a bit plain but this flat white was nice .

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David Griggs . 2022-12-01

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Nice Store with big seating area, clean and plenty of sandwiches to choose from.

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Sanduta Raducea . 2022-11-30

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Good coffee, cozy and right in tesco if you need some extra shopping.

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Cosmin Crețu . 2022-11-19

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Quite a dated Costa, but service is ok coffees the same as other Costas.

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Ricky Trehan . 2022-11-11

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One star rating is too much for the staff who’s working here. Very impolite and my table was full with the previous customer cups and glasses and nobody’s care.

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SebaPopescu . 2022-08-23

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No newspapers double figures. It is 50 metres away in the Tesco store for them to buy?

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SUPER TOASTER . 2022-07-18

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Spacious ambience, friendly staff. Nice calm place. Beverages were not hit, they were luke warm. Took cappuccino and hot chocolate, both were warm.

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M Fz . 2022-02-27

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Cup sizes are now smaller, cheapskates Stopped using them now

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Everybody needs a Dave . 2022-02-08

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I visited this shop first time today, but I will never go back again...Very unhappy with the staff. The woman who served me almost laughed at the fact that I couldn't remember the name of the drink. I asked for vanilla and coconut latte, but I wasn't sure if this is the right name for the drink(it was the right name) and she said "you know better than me" and when her colleague asked her what do I need to pay for,she said"she doesn't know". I went to other Costa shops before and the staff is lovely and happy to help, but this one dissapointed me.

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Cris Cristina . 2021-12-02

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Short queue but still a 15 minute wait for service. Great coffee but dirty table and chairs

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Tony Slingo . 2021-11-28

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When Christmas comes... (coffee time)

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Gabriel Cheung . 2021-11-24

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The place is ok with floors being continuously swept and tables cleared promptly but the male assistant got my order wrong - instead of DeCafe prepared me a regular Americano and instead of with hot milk I ordered tried to give me cold milk!!

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Mas Hassan . 2021-11-11

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It's ok but in a supermarket, if your after a quiet sit down not the greatest of places to go

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Nicolas Povall . 2021-10-09

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Went to get a coffee today and website says they are open until 6pm but the barista said they were closed?! Adjust your times on the website then!

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Deimante Vasiliauskaite . 2021-05-12

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The place was clean, the coffee very good so overall, very happy

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Ali Tabatabai . 2020-12-02

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It's nice to sit after doing your shopping only thing that did bug me a bit was how they separated the tables there was tables that didn't need to be marked off.

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Charlotte Woodward . 2020-11-28

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Czysto I miła obsługa i polecam kawę smaczna

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mycha 137 . 2020-10-27

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Always great service here, the coffee here is amazing and staff are friendly.

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Daniel . 2020-09-26

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Very busy with only a few tables open to sit down at, so decided to shop first and then try again. This time some tables available to enjoy coffee with my husband

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Diana Whittaker . 2020-09-23

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They gave me a free brownie Thanks 👍

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Joshua Tay . 2020-09-09

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Amazing staff, very good service

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OFFICAL “BIG D” DION ALLEN . 2020-08-15

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Friendly team, nice place to sit and meet up with friends.

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Fred Chapman . 2020-08-13

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It's a great place to study and the coffee is alrigth

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Hanifa . 2020-03-08

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It's great like any other Costa but do they expect you to bring you own tissues.🤷‍♂️🤷‍♂️

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Shanjib Rai . 2020-02-27

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Great Barista service, customised Flat White with just the right amount of Milk :)

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Peter Barker . 2020-02-26

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Offers all the usual Costa food and drink, could do with a larger chill cabinet for savoury snacks. Very high ceilings as it's part of the Tesco Extra building, but it's difficult to find a seat where the air conditioning isn't blasting you with cold air. Can get long queues and very busy, noisy and untidy during weekday lunchtimes, especially when staff go on a break.

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Chris . 2020-02-02

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Best coffee this side of the Mississippi! :-)

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Jim Barron . 2020-01-08

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Bit scruffy and run down. Not enough staff

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RichardL Lilley . 2019-12-09

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Lovely staff and made me welcome

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michael stewart . 2019-12-04

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Pretty soulless place. How I imagine a cafe to be as the universe ends. I won't be rushing back.

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Mark Curry . 2019-11-28

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Life saver. Was dying to have some plane black coffee and nothing with a fancy name. Costa was there in rescue.

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Sam Selim . 2019-11-19

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Good hot chocolate, would be nice to have some magazines or news papers to read

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sam walton . 2019-10-29

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I wish there was no music playing so that I could also do meetings.

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Muhammad Usman . 2019-10-25

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Average costa coffee situated in big store Tescos decor could do with some TLC.

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Erika Buz . 2019-10-20

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Very good coffee and nice staff.

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Bianca Y . 2019-09-05

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Good place for a coffee and reasonably priced.

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xam seeman . 2019-09-01

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Miserable service, grubby surroundings, no vegan sandwiches or wraps.

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Lynda De Jager . 2019-08-20

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Have a break there anytime you go to city center. But, take care as they spend our energy to move you outside by freezing air conditioners.

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Ali Tutus . 2019-08-04

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Speed and quantity over quality, just not a good cup of coffee

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Adamasuta . 2019-07-31

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Had the mint choc chip frostino - it was awful I had to leave it ☹️

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Sherri King . 2019-07-25

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Lovely and spacious, with a decent selection of bakes and beverages. That being said, it's so incredibly noisy here due to sound of coffee machine, clinking of dishes etc. that all echo throughout the cafe and makes it almost impossible to have remote meetings or work calls. Frustrating!

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Zahra . 2019-07-16

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Polite, friendly and helpful staff I will always support them

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Carl Parkes . 2019-06-26

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The staff in there is always rude, not helpful and make you feel like they are doing you a favor by serving you. Probably the worst costa in reading.

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AAO . 2019-06-12

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Staff need lessons in polite ness

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valerie webber . 2019-06-10

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Very nice to relax and enjoy a coffee of ur taste after a trip around Tescos store

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Anthony McKay . 2019-06-08

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Friendly and lovely staff and nice environment to work

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Noris Nyamekye . 2019-06-07

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Staff are very rude and robotic in their services.

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kirsty Jones . 2019-04-08

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Always great to grab an amazing coffee !

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Anna Lightt . 2019-03-18

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Good coffee, you know, just another Costa coffee shop, I can't believe we pay £3 for a coffee but this is how it is now days.

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Alfonso Muñoz Gil . 2019-03-08

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Food and coffee was alright, nothing special, but we appreciated the space and separate baby changing facilities.

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Marina Schumacher . 2019-03-05

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Long queues Takes ages to get your coffee!

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Jane francis . 2019-02-07

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Stopped in for a coffee with a friend. Sat in one of the few comfy chairs by the window, in the sun.

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Anita Williams . 2019-01-26

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Always good service but sometimes does get too busy ..

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Ian Kingdon . 2018-12-05

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Nice place and relaxing. Friendly staff.

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I Khan . 2018-11-14

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Certain staff rude makes it hard for others as sets a bad impression the girl actually launched my bacon roll in oven no please, thank you or anything!!!!!!

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Sharyn Baugh . 2018-11-07

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Always good coffe to have in or take away. Vast selection of food and cakes. Friendly staff. Nice and cosy

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rute Maralhas . 2018-10-22

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Excellent cappuccino with toast for breakfast set me up for the day

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Ramnik Saund . 2018-08-24

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A place if you like Coffee or tea. Nice sweet dessert and cake selection. But very Rude staff need new staff no cleaning done in here in a while dirty place. Maybe staff having an off day. Seating inside and outside. I'm not a coffee drinker can be bit pricey for a cup of Coffee. So not greatest.

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Stephen O Regan . 2018-08-21

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Convenient for Tesco shoppers, but not comfortable on a very hot day.

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Stephen Cook . 2018-07-27

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Good coffee and snacks and friendly staff

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Tracey hemmings . 2018-07-03

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Really nice and quick service, great atmosphere.well done!

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Gelu Catic . 2018-05-21

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One of the best Service experience I have had in a Costa. Karolina makes the best Gingerbread latte with extra ginger bread I have had at a costa. She knows exactly how I like it!!! :) Very clean, Very well kept and lovely staff!! Well done :)

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Tyler Anthony Greene . 2018-05-19

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Very expensive food and especially coffee

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John Copestake . 2018-05-09

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Always great coffee. Relaxing atmosphere

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Tina Bird . 2018-05-06

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I was meeting up with a friend here around 5.30pm and half the cafe had been blocked off. Asking the slightly grumpy foreign lad serving why? His surly reply he needs to clean the floor.... I looked around and thought #Maybe start with the tables 1st. Out of the remaining tables available only 3 tables were clean. The rest was a mess! Cups etc covered every table and the floor hadn't been swept up in a long time. SURLY lad didn't start on the floor until a good 20 minutes later.

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Lisa James . 2018-03-28

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Most sluggish Costa in town. Staff mostly miserable. We had a coffee and when we were about the leave 25 minutes later, the people that were at the back of the queue when we sat down were about to get served.

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Maros Gajdosik . 2018-03-06

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Not as bad, as some reviewers here might lead to believe. It’s a costa. In a tesco. What were you expecting?

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Anton K . 2018-02-17

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Miserable staff Unfiriendly service Dirty place Stale cakes

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Tan Nawaz (Tan66) . 2018-01-22

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Extremely slow service and not so pleasant lady that we were dealing with

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Akhtar Rana . 2018-01-21

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Rude staff and bad service didn't even know what a bakewell tart was!!

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Sam Shannon . 2017-12-28

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Staff very miserable today. 3 young lovely ladies but not even a tiny smile. Rather busy now.

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Dorota Maciejewska . 2017-12-26

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It's a Costa, it's like the other ones but has a broken window.

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Duncan Atkinson . 2017-11-18

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Love the hot chocolates here, the staff is very nice and always busy

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Mario Rodriguez Ortega . 2017-10-20

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good quality food and drinks. However place can be a mess sometimes

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Callum Thompson . 2016-08-01

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no filter coffee, I wish this was a joke

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Guy Ballantyne . 2014-09-16

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