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4.2

Based on 166 opinions finded in 1 websites

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Nº 1227 in 2648 in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1664.2

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Middle aged women with glasses behind the counter didn’t have a clue what she was doing told me she couldn’t warm a pice of cake up in the microwave because of “cross contamination” when there is no raw food prepared on site everything is precooked and sent into the shop absolute simpleton

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Christina King . 2023-09-25

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I tried to order a piece of cake and a cappuccino from this shop and when I asked could I have the cake warmed up in the microwave something I always request when I go to Costa the staff member very rudely stated "I cannot put the cake in the microwave because of cross contamination" I was shocked and amazed by how stupid she sounded as I have had this request granted many times at multiple different Costa coffee shops and there is no raw food actually being prepared at Costa everything is prepackaged and cooked before it is served in the shops all they are doing is putting things in a microwave I was a long standing Costa coffee customer but that was the final straw I will not be returning to this or any other Costa in the future

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Anthony Hughes . 2023-09-25

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Always great quick service always remember my order when I return.

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David Marooth . 2023-08-10

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Ordered a small caramel latte and it just tasted like hot water with milk, this has happened in several Costa I have visited. Would rather go to Dunkin donuts. Cheaper and much better quality coffee.

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Debbie Hatton . 2023-02-18

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I visited on the 31/07, with my boyfriend. He got a lemonade and was received with a warm welcome however when the same blonde girl served me I felt judged and didn’t receive the same kindness. Tables were covered with trays and cups etc, whilst the blonde girl with glasses (hair in a bun) was working away, the former blonde girl was just stood there staring out the window and checking her phone as opposed to tidying up. As well as when a boy brought his tray to try and be of help, she tutted and walked back over with the tray. Overall, I didn’t feel welcome here and not sure if I’d come again.

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Tia . 2022-08-04

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Perfect coffee as always and staff are always friendly

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Jeanette Lewis-Parker . 2022-08-02

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Amazing staff and amazing service

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Elle Ireland . 2022-06-07

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The coffee is good but overprice and the place could be cleaner and nicer for the price they are charging

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Verónica Díaz . 2022-05-29

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Had lunch here with my friend we both had the sandwiches, which were very fresh and enjoyable . Washed down with a pot of tea and an americano. Plenty of tables and very friendly staff.

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Linda Ford . 2022-05-26

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This Costa Coffee is located at the ground floor of the MetQuarter mall. It was an easy location for my husband and I to get to because our hotel was across the street. We had great service and tried the Hot Cross Bun Cappuccino and Hot Cross Bun Hot Chocolate. We would definitely come back. It’s a nice quiet area with a good amount of seating.

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Erica Guerrero . 2022-05-05

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Always a lovely place to go staff are great great good service i go every Saterday x

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Pauline Gilluley . 2022-04-10

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We always use this costa when in the city centre but was disappointed on this visit as there was no cream for the hot chocolate and no bread for toast

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beryl jones . 2022-03-17

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You sit down for a quiet coffee only to keep hearing sorry some o e didn't put I w machine on no cold drinks and coffee machine keeps going on clean mode so make take some time for a coffee then a member of staff tells customer go round the corner to a shop I won't name and get a sandwich there cheaper is this really customer service

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Michelle Thompson . 2022-01-30

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I think this place is slipping lately coffee in Takeaway cups only. I’ve been coming here For years. 😡 I will give it a go in a few weeks if no better it looks like Starbucks. Well I’ve given it time it good most time. But when the Big guy is working it’s rubbish Tables and cleans full of cups. And badly poured coffee. If he’s working I will go somewhere else. 🤬and I think he’s the manager. 🤣

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Owen Keeley . 2021-12-04

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Not too busy, nice atmosphere, great coffee

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Gerry Rivers . 2021-09-15

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Typical Costa experience. Polite staff.

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Raymond Smith . 2021-08-27

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I used to go there a couple of times every single week but after what happened today,I'm not coming back.Waiting to be attended for a long time ,i saw people jumping in the queue and being attended before than me ....2 little girls running the coffee shop (teenagers )and one single guy clearing out the tables.The girls were moving positions all the time ,apart from being quite slow .How many people in need of a job and costa employing no profesional staff???i swapped to Starbucks straight away :S disgusting:S

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Macarena Mateos . 2021-05-23

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I feel relaxe when i sit in Costa coffee..sometimes i go with my children and sit long time and after that go ..

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Enaam Errayes . 2021-01-06

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Tasty latte and delicious mince pie.

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Paul Macdonald . 2020-12-07

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Some staff could be a little more polite, tables need cleaning at regular intervals.

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George Savage . 2020-11-20

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Staff here are always friendly, the coffee shop is clean and choice is plentiful

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Chris . 2020-11-05

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Lovely coffee as always staff very helpful

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Beverley Hewett . 2020-03-05

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Muy buen café al estilo Starbucks pero cadena más pequeña. Wi-Fi regular cuando la quise usar. Tienen tarjeta de fidelidad y Merchandaising

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BCN BY BCN . 2020-02-08

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Understaffed in the mornings. 1 guy running around shattered bless him. Hire more people 👍🏼

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DanReado . 2020-01-24

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It was as I expected it to be a good experience.

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Susan Ann Smith . 2020-01-02

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Excellent Coffee friendly staff.

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Gregory Wright . 2019-11-11

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Enjoyed my hot chocolate here today the place was clean .. experienced dirty cups an filthy toilets last week in Liverpool one Costa cooffee will never visit this Costa again an it wasn't the first time being dirty

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Cal . 2019-11-10

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Bit disappointing today. Got coffee order wrong twice. I didn't have a lot of time just took drink, was not nice so ruined lunch with friend.

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Gillian Evans . 2019-11-01

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Ok as normal but wat u order sometimes you dont get but good otherwise

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Lee Deal . 2019-10-21

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Great Ethiopian coffee here-so smooth

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Barbara Worthington . 2019-10-11

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Wasn't the cleanest lots of midgy flies

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heather murphy . 2019-10-01

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Nice costa with plenty of seats inside and out.

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Rob Siner . 2019-09-21

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Staff and service is next to none 👍

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Robert Hulse . 2019-08-10

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Clean tidy ,only 1 toilet ,for busy shopping centre insufficient

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Lesley Bayliss . 2019-08-05

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Flat White how it should be. Most Costas don't too milky but this barista got it spot on

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Robert Chinneck . 2019-08-04

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Good location. Nice to be able sit out in the center

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Oliver Bryce . 2019-08-03

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Typical Costa coffee, nice staff, and as stated below fairly quiet location.

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Nicolas Povall . 2019-07-29

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Quieter than most city centre Costa's, great coffee, good value.

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Michael Lynch . 2019-07-21

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Busy costa in the middle of shopping. Staff work hard and are always with a pleasant demeamour.

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Linda Marsh . 2019-07-21

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Very friendly and helpful staff. Nice coffee. Nice treats.

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John Reeves . 2019-06-24

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A bit expensive but nice coffee

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Disney . 2019-06-20

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Allwsys clean @ the MET1/4 fast friendly staff as well

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JOHN KITTELSEN . 2019-06-02

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Relaxing with a coffee, what more do you need x

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Sue Browne . 2019-05-25

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Shop was fine toilet's need a bit more attention

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Justin spencer . 2019-04-18

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Wonderful !!! Great Service xxxxx

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Winifred Martin . 2019-04-15

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Always burnt. Nothing on Starbucks. Frostinos are good

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Dan Stoner . 2019-04-10

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Service extremely slow. Was in queue fr over 10 mins and staff didnt seem in any rush. Gave up on my coffee and toast and when to use toilet. Absolutely disgusting. Smeared dirt on seat so had to us antibac handwash to clean. Why is it 99.9% costa toilets are dirty. and smelly - some are in need of serious deep clean

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Anna Spollin . 2019-04-07

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Nice, clean, and tasting coffee!

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Kimberly Robertson . 2019-04-06

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Went to Costas in Metquaters today just after 4pm. Half the Cafe cordend of because Staff was hoovering .What a discrace. Customers dont want to listen to a Hoover when enjoying a coffee. Rather unfriendly Staff. Surely the hoovering doesnt need to be done when the Cafe is full of paying customers. Shame you can't give Zero Stars

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Elke McNally . 2019-03-23

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Could be a bit cheeper lovley place wide range of lovley things 👌

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Colette Reynolds . 2019-01-12

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Great tasting coffee, good atmosphere

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William Wylde . 2019-01-06

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This is my favourite Costa store.The Met Quarter store is always clean even when they are busy the staff rush around to keep the place clean and tidy. Staff very friendly and polite.Toilets always clean no matter what time of the day you go.Good variety of products and most of all excellent coffee.

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Paul Robinson . 2018-12-26

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After a hard day around city the staff cheered me up with their natural charisma and humour drinks were fab too

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Gordon Williams . 2018-12-20

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Overpriced coffee and food but staff are Very good and make you feel welcome

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David Sharples . 2018-12-12

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Very busy. Staff quick didn’t wait long.

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Wjs3@hotmail.co.uk Snowb@ll15 . 2018-12-09

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Great place to chill and drink coffee

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Steven Suresh . 2018-12-08

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This Costa is in a shopping mall plenty of seating in and out the shop.

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G Harker . 2018-11-17

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Really lovely costa the staff are wonferful very helpful quick with uour order coffee is lovely and hot.

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John Lawler . 2018-10-30

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Negative experience bad mannered serving girl talking to her college , whilst half serving half talking .

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david killelay . 2018-09-02

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Costa coffee always good. Couple of new coffees on the menu.

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Levine Anthony . 2018-05-12

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Coffee was fast per standard Costa service. Pastel de nata was... Well... Not really a pastel de nata. If It was warm, it would've been a lot better

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Guilherme Goyos . 2018-05-12

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Great friendly staff sitting on concourse is still warm an dry while you watch world go by

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Jeff Preston . 2018-04-22

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Antonio's up the stairs is massively better.

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Paul Oakes . 2017-04-14

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Good location in the center of the city. A little quieter then others.

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Jomo . 2016-07-27

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