Based on 307 opinions finded in 1 websites
Opinions
Great hidden gem. We booked in advance as i don't think you can walk in. You enter through a phone box and are taken downstairs. It's only a small venue but it has great music and a good atmosphere. The cocktails are fab and unusual. Be aware it does take a while to get your cocktails, but we didn't mind as it was busy and the music was good.
Joanne Brennan . 2024-09-22
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Loved it. Great staff, vibe, drinks, atmosphere, decor.
g sp . 2024-09-21
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Visited for some cocktails for my birthday with my boyfriend. Quirky little ‘secret’ bar, upbeat atmosphere and staff were lovely & very friendly. Delicious selection of cocktails. Will definitely visit again , would make a great girls night out 😊
Jaz Elizabeth . 2024-08-18
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Very cool cocktail menu. Theatre of entrance was a little spoiled as the doorman was checking guest id before us so we were ushered in without using the phone to check in. Service was great and the drinks are incredible. Well worth a visit.
Eifion Smith . 2024-08-11
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We had to pick up the receiver in the telephone box to ask for entry which was fun. Then you go downstairs to the bar. Considering it's a speakeasy style bar, the music (modern dance music) didn't really match it. There was table service and whilst the staff tried to be friendly, they came across as bored. Prosecco was good value. My friend ordered the ex-directory cocktails which came in a chipped ceramic telephone box. Glad that I've experienced it, but in no rush to return.
Emma Aulton-Jones . 2024-08-05
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What a rude place! We booked a table and arrived. No directions on how to get in. Then when we did I got asked for ID I mean yes a big compliment to say I’m 42!!! But the bouncer was extremely rude I didn’t have it on me and managed to find it later on my phone and he was even ruder when I showed him it! What a way to greet ppl on their first visit! The overall cleanliness of the place isn’t great either. I expected a VIP experience and this is not what we received! Especially for the price of the cocktails.
Cat Hep . 2024-07-27
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Didn't have food. But staff on point 👉
pamela phillips . 2024-07-21
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Worth a visit for the novelty. Friendly staff and drinks are presented well. Don't feel the need to go back as we've done it once, but it's worth doing once.
Jon Fisher . 2024-07-20
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Customer service was shocking, waitress had no customer service skills when asked if we could change a picture that was blurry it’s felt like a chore, she didn’t speak to us just felt as if we were a burden. As we left the security guard was very rude saying I didn’t belong there and needed to go where people had “turkey teeth”. absolute waste of money.
steph warner . 2024-07-14
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Apart from Ryan the doorman this place was disappointing. Ryan was a great bloke, full of chat, friendly and very jokey.Atmosphere was non existent and the server was the most miserable person I have met in liverpool so far.
Michelle Waterfield . 2024-07-08
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Arrived at the venue, the staff were very pleasant, but it had a smell that could only be described of smelling like the sewers were blocked. It was very unpleasant so we had one drink and left.
Alison Jones . 2024-07-08
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Excellent place, a little hidden but we were able to find it, the staff was super friendly, I ordered a cocktail and then I got discouraged and ordered another and they had no problem changing my drink, even though it was already made, the taste goes without saying, 100 % recommended.
kgargom . 2024-07-01
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A great little bar but it’s that’s secret, you can’t find it - it’s actually on Hockenhall alley and not Vernon St and can’t be seen from Dale St ( the main road ) we did try to walk down Hockenhall but it’s currently blocked off with temp roadworks so can only be accessed from the south end !! Might seem a minor quibble but a correct location would have prevented a lot of wasted time The drinks were great - my partner thought his Old fashioned was one of the best he’d had and the cocktail accompanied by a Polaroid was delicious - and served in great glasses - all very quirky and fun
Debbie Walker . 2024-06-23
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Service was absolutely shocking, waitress came over took our order bought drinks over and never came back over go check how the drinks were to see if we wanted another drink and even after we had asked for the bill she avoided us and cleaned tables.
Jody Cannon . 2024-06-23
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A must do experience if in london and like cocktails! Unique for sure! Cocktails were lovely, lots of choices. And love the novelty of the craftiness of each, can get a picture etc as a keepsake which is nice. We tried the Capri Fun one and Pina Colada’s, both were lovely! Cool decor and ambiance. Defo worth a visit. And the staff are lovely and friendly, thank you! 🍸
Ann-Z . 2024-06-08
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Gotta be honest, the best part about this place is trying to get in, and finding the phone box! Ordered a couple of cocktails, both were tasty enough. But one was done after about 5 sips, and the other was mostly milk… Not sure if we ordered the wrong drinks, but wouldn’t come back.
Orinder Chohan . 2024-06-01
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Cocktails are out of this world... just look for the red phone box...
Karl Thackeray . 2024-05-30
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Very unique setting and certainly worth visiting . Staff were friendly and service was exceptional. The drinks were very nice .
George Harrison . 2024-05-06
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What are the next amazing experience?
ashley hewitt . 2024-04-28
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Quirky great atmosphere, only dropped a star for the time it took to be let in through the 'secret' door
Andy Coyle . 2024-04-16
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Stopped in here for a cocktail, you have to enter via a phone box and use the phone to get in, very atmospheric, and the staff were great 👍🏻
Kez Evans (Scousewanderer) . 2024-04-15
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Great cocktail bar, interesting & instagrammable drinks! Service was good & the whole experience of the secret bar was fun. Wish it was a little more loud & dancey but that’s personal preference. Would be a great place for a date or after work drinks.
GT . 2024-04-14
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If you know you know. Just make the call. Great place, great service, great drinks.just don't talk about it 🫢
Andy King . 2024-04-07
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Amazing venue, such a great bit of fun, the cocktails were all delicious and so well presented, the vibe was great in the venue too, lots of little booths and a few larger tables. I was also delighted to discover that there was an absolutely amazingly talented singer performing in the venue, her voice was so good it genuinely took me a few minutes to realise that we weren't listening to a multimillion pound studio recording. The live singer was such an amazing boost to the atmosphere (i hope she gets a record deal if she doesn't have one already) and if you're reading this wondering if you should go to Ex-Directory, the answer is a resounding YES, do yourself a favour and book a table, it's a £20 booking fee that comes off your bill and you will have a great time!
James Gregory . 2024-03-23
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Great experience, great cocktails
Daniel Williams . 2024-03-14
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Place had an immediate overwhelming vomit smell which was also noted often in the little guest book we saw when paying the bill. Waiting staff seemed really fed up and didnt know what a martini was, despite the menu saying you can ask for any classic cocktail on request. Price is quite expensive for what the drinks are even by cocktail bar standards. Its a fun novelty idea, but it feels very cheap inside decor wise. Not the hole in the wall secret bar you'd expect it to be. Fun to try once.
Abbey Mckeown . 2024-02-21
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Smelt like vomit and cocktails were all crushed ice and hardly any alcohol never again would recommend avoiding
Leigh Taylor . 2024-02-20
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Music and atmosphere was great however the cleanliness of the toilet were disgusting. I wanted 25 minutes for a drink and this would have been longer if I didn’t ask where it was as they forgot about my order.
kimberley barker . 2024-02-03
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The place smelt like vomit 🤢 the cocktails were basically a cup of ice with abit of liquid that tasted like juice. Definitely wouldn't recommend and won't be returning!
Kayleigh Taylor . 2024-01-27
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staff were lovely! service was quick and attentive. my partner is very critical with cocktails and he said they’re some of the best cocktails he’s ever had, which is a very strong compliment coming from him! i agreed with him - they’re quirky, creative and delicious! definitely worth the price. nice atmosphere and good tunes.
Jenna Hood . 2024-01-18
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Great speakeasy, 5 star for ambience. Cocktails: mediocre in taste but heavy on alcohol.
Mehmet Oflaz . 2024-01-07
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Fun quirky little venue. Enjoyed the speakeasy theme of it. Cocktails were really nice as well. Service was great. I couldn’t spend all night in here as it’s pricey for the cocktails but It’s worth what you’re paying.
Chloe . 2024-01-01
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Interesting place. not too expensive. Not very busy.
Patrick Harrington . 2023-12-29
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Looks amazing inside and very quirky to get in. Great fun. Friendly staff and fun. Good choice of cocktails which tasted incredible. There is a beer choice too.
Richard Clarke . 2023-12-20
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Massively overrated. Music is ridiculously loud you can't talk to each other at all, it's playing club sound levels in a room the size of your kitchen😂 terrible music choice as well. Cocktails were worst we've ever had, my expresso Martini tasted like cheap vodka and bathwater, not even exaggerating 😂 go see for yourself place is awful can't imagine it's going to be open for too much longer
Jack Reed . 2023-12-04
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Ex Directory is a concealed gem of a bar! Your first visit keeps you on your toes, locating the entrance—keep an eye out for the red telephone box! The thematic charm extends downstairs, where the hidden bar awaits. Each drink is a theatrical and uniquely surprising experience. The presentation is delightful, accompanied by a great vibe and good music. It’s advisable to book ahead, as it tends to get busy, ensuring you won’t miss out on this distinctive experience. Perfect for those seeking something refreshingly different.
NRC . 2023-12-03
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Fab cocktails , great music. Replaced our drinks when we weren't happy with them for free even though we offered to pay . Highly recommend
Katrina Hamblett . 2023-11-21
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Excellent spot. Great entry through a Phone Booth! Cocktails are amazing. Only downside is the drinks are a wee bit overpriced.
Deirdre Ring . 2023-11-16
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Loved the vibe, daughter was keen to take me here
Max . 2023-10-26
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We had a table booked for two birthdays 9 people . Arrived on time taken to far end of the room given a small booth and bench seating opposite so we couldn't sit together . A rather roudy large party sat in the booth behind music blaring. Asked the waiter why we had not been sat together to which he responded why how much room do you need . Very rude and dismissive attitude. We got up went to the desk asked for our deposit back as we where very dissapointed told we had to email in. Very poor customer service .
Denise Prowting . 2023-10-15
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The drinks are very good and creative, It was very expensive for me (im mexican), but anyway ordered the duck in the bath tube It pas around 25 - 30€ if iremember well, atention very nice, an epic entrance. Get your camera set up before you arrive because there might bé people alado entering thé place and taking pictures.
Ayari Ordoñez . 2023-10-14
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I like the gimic of having to ring in the telephone box and be let in. Expensive upmarket cocktail bar. Not my usual haunt but still decent
Lee G . 2023-09-23
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This is such a good places for a night out in Liverpool. You literally go through a telephone box to get in. The cocktails are fun and delicious but the service is also really great. Definitely recommend.
holly 02 . 2023-09-18
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Great atmosphere and vibes, little bit of fun too with the phone box. Drinks are lovely, just a but expensive as a tourist but good for the novelty of it. Would definitely recommend.
Lucy McGowan . 2023-09-03
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Fun spot to grab a cocktail or 2! It has a secret entrance which looks like a phonebooth. The cocktails are fun and served in some cool ways. We really liked the ones we tasted. Only recommendation would be to add to the menu some info on how the drink will be served.
Vanessa Tremere . 2023-08-20
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Absolutely loved it here!! I loved the cocktails and the different glasses it came out in, it was exciting to see what your drink will come out in. The singer was amazing and had an incredible voice, will 100% be coming here again when we visit Liverpool again.
Rebecca Benham . 2023-08-13
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The cocktails were really nice, I had a decent Margarita. However, we were disappointed on arrival as I had booked a table for 8 but we were put across 2 tables so our group was split up and couldn’t really talk to each other so that ruined the vibe! There were large booths available but we were told we couldn’t sit there, but then another group of 8 came in after us and sat there 🤷♀️ We only stayed for one drink because of this but would’ve stayed longer had we all been sat together. Also when we arrived there was a strong smell of cleaning products/bleach which wasn’t pleasant and the toilets were dirty.
Alice M . 2023-08-11
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Good place for few bevvies , the lad on the receiption was boss , made us feel very welcome and had a laugh too , othered to leave tip but said there was already service charge so leaving him a review instead Luke Hewitt lovely lad and helped with my allergy’s too !
Ted Cook . 2023-08-07
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Fun hidden location. Cocktails were around £10 and were good. Service was friendly and quick.
Alice . 2023-07-31
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Brilliant few hours spent at Ex-directory. Staff were brilliant and service was fantastic. Cocktails were lovely and lots of fun. Favourite cocktail was the Capri-Fun! Will return to try the sharing Cocktails!
Catherine Holland . 2023-07-24
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I can’t believe you can’t even go in for a cocktail why would you have to book just for a drink….MADNESS do they even want the custom obviously not 👎
Nicola Crump . 2023-07-24
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Fabulous cocktail bar!!! Loved it!!!! Will defo return!!
Joanna Edwards . 2023-07-02
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Fabulous cocktails and attentive staff. Overall great experience. You need to book as its all seated.
Maxine Stinton . 2023-06-12
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Absolutely fab here. First time coming and I loved the secretive feel. The cocktails were £10 onwards (standard nowadays) and they looked incredible. If your looking for fun cocktails that look and taste amazing, this is the place to come. Loved it!
Rhianna McDermott . 2023-06-11
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Brilliant cocktail bar, hidden away, so you need to know how to find it...
Becky Barry . 2023-05-22
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Excellent place! By far the best cocktails I've ever had and I used to be a cocktail bar manager! Staff are so friendly and really make the night an experience. Loved everything about it and I would recommend making this your place for the evening like we did. Great music, great atmosphere and busy enough but not too busy. Tables well spaced so we weren't packed in and not once did we have to ask for anything as staff were attentive and honestly seemed to enjoy working there :-)
Hemi Tanna . 2023-05-15
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Great quirky place, absolutely great place
Dean Meredith . 2023-05-11
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Brilliant experience here. Cocktails are fantastic and well priced. Huge selection of drinks. Really enjoyed our evening here.
Eell H . 2023-05-05
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Really great environment, lighting. Loved their plant drink as rum was strong and good taste too. The bathtub with ducks drink was very cute too. Honestly, the lighting is to die for. Definitely a great place for date. Nice songs too, if you ever feel like dancing.
Vaishnavi Ghag . 2023-05-03
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Once you get over the enjoyment of finding and getting in the place, its a great experience, lovely staff and the cocktails are the best.
kevin maguire . 2023-04-14
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Lively and an experience. Would recommend at least once. Took a while to make the cocktails though, spent almost as much time waiting for the drinks as we did drinking them, so not sure I would go back.
Charlie Lulutifa Pedersen . 2023-04-14
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6 of us found this place by accident, nice concept, but the drinks were overpriced and the music was very loud, and at 5pm, we'd only just met up and couldn't even have a conversation. Probably better to visit later in the evening
Lisa Place . 2023-02-28
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Brilliant. Staff were class, shoutout to Lloyd and the lads who looked after us well
Jim Bridson . 2023-02-20
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Fab place for birthday drinks . Good cocktails and prices ok . The secret aspect great fun. Lovely team and good atmosphere
blgwpcg . 2023-02-11
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We had a great time for my daughter’s 21st….fun and tasty cocktails, fab service and atmosphere….BIG thank you to Callum you made our evening very special 😊👍
Janet Bragg . 2023-01-29
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What a bar !!!! Loved it , qerky, lots of fun ,great cocktails , bar itself is great to find and get into , atmosphere is great ,,, but staff made it,, really friendly happy and chatty !! Spoke to all of em .. absolutely loved it .
Jason Lidford . 2023-01-08
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I loved the exclusive idea of this bar, upon the phone box door opening the smell of sick immediately hit us, utterly disgusting and not acceptable of a place supposedly exclusive. A white Russian drink came to the table which I'm certain was just vodka and milkm the service was painfully slow, but the prices were reasonable. I couldn't recommend in good conscience.
Chris Naughton . 2022-12-28
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Totally amazing night last night, the two fellas serving and giving you their knowledge on cocktails was wow they knew their stuff great fun highly recommend 110% can’t wait to go back ,order has many has you can highly recommended the plant pot and the ex d phone box wow ,hope this place never closes
Chris Townsend . 2022-12-23
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Went to the ex directory Saturday with friends and all i can say is wow this place is absolutely amazing the cocktails and the staff and atmosphere is brilliant would highly recommend definitely going back
Brent Kelly . 2022-12-12
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Well made cocktail tasted absolutely amazing and customer service was outstanding especially the blonde girl who kept checking on us loves her
Stephanie Staniford xx . 2022-11-26
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Luke was fantastic and definitely didn’t tell me to put this xo
Katie Roberts . 2022-11-24
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Boss venue with excellent cocktails. Sunday evening has a live singer who was amazing & Callum was the perfect host. I would recommend
Paul May . 2022-11-15
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Loved this hidden pub!!! I definitely recommend you trying your hand at finding the phone booth entrance! Fun drinks are served in quirky containers. A wonderful female singer was there the night I visited.
Christine Lieb . 2022-11-10
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Love it staff lovely thanks for a good birthday lisa
Lisa Kelso . 2022-11-07
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Great drinks, atmosphere and fantastic place!
Joe Madden . 2022-11-06
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Absolutely horrendous, not even worth one star. Arrived for our table. Had to ask for our order to be taken and then waited 45 minutes for cocktails that tasted like water, one even in a chipped glass. When queried got told that it looked right. Staff with zero mixology skills or service skills. Manager was completely unprofessional with no idea how to treat patrons.
Joseph Newton-French . 2022-10-29
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Great little cocktail, easily missed if you don't know it's there .
Adarmoth . 2022-10-27
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Great fun, very friendly front of house staff, bit chilly though and no wheelchair access.
Kieran Hilliard . 2022-10-23
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Nice cocktails, great jazz singer on. Friendly staff.
thomas chidlow . 2022-10-03
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Very unusual entrance you go in via a phone box , little hard to find ,then down stairs in to the cellar which has booths, mainly serves cocktail's which were very nice and not overpriced,DJ playing music
paul davies . 2022-09-20
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Booked for a party of 10, ages ranging from 18-74. Booking was simple and leaving a deposit was all done online so an easy experience. Entrance is, of course, 10/10 and immediately made the experience special, like entering a secret speakeasy in a movie. Cocktail menu is quirky and priced as you'd expect in a city centre bar but you can still order your classics if you prefer. The staff were really friendly and made us feel welcome; attentive but not over-bearing. The setting was nice, an underground bar that isn't huge so some quiet corners if you want one. A good mix of music that wasn't so loud you couldn't have a conversation, some sing along classics thrown in for good measure. Drinks were photo-worthy and tasted great, we all enjoyed our visit. Definitely will visit again, good fun and very nice drinks.
Lou A . 2022-09-18
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Sent an email enquiry over a week ago and never got a reply.
BagofDreams . 2022-09-03
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Lovely hidden spot, great staff, great drinks
Sarah Reddin . 2022-09-02
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The phone wasn't working so we stood there for a while wondering what we were doing wrong until someone eventually had to come up to let us in. Only one other couple downstairs when we got there (it was 10.30pm), so the atmosphere was dead. The music was awful and the toilets were mediocre. Paying £20 to secure a table on top of paying for a couple of cocktails wasn't worth it at all. I sent two emails weeks ago and got no reply so customer service doesn't exist either.
Ellen Edgar . 2022-08-20
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Such a fun cocktail bar with great service, good music and unique cocktails!
Rachel Hamilton . 2022-08-16
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Very nice inside friendly staff didn't get many pictures as was little merry
Zoe l . 2022-05-30
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Best entry, best cocktails, cool vibe. We will be back! Shhhh...
zion jackson . 2022-05-22
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Interesting place. Good beer, cocktails , food and live music
John B Harrison . 2022-05-11
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Visted again after a good few years but was disappointed!
Rebecca Jones . 2022-03-31
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Loved it here. Very quirky and unique. Gorgeous cocktails. Highly recommend a visit.
Liz Illingsworth . 2022-02-21
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Wasn't that impressed with this place. It has a novelty phone box entrance that's fun and different for 5 seconds. It's got the potential to have like a nice speakeasy kind of atmosphere, it would make a beautiful little hidden gem but instead they cram 50+ into a basement and blast out old 90s and 00s music to the point where you can't hear yourself think. It just doesn't work. It should be more subtle and relaxing, not trying to be a nightclub. There was plenty of groups of people that you could see were out to have a drink and chat, but they couldn't because of the music and the accompanying 19 year olds screeching the lyrics to the songs at 8pm. It's a strange mishmash of somewhere where you go to start your night out with the atmosphere of somewhere you end up accidentally at 3am. That being said, the cocktails are nice but very expensive for what they are and the staff are very friendly, but I definitely wouldn't recommend.
Becky Welsby . 2021-12-12
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Very nice cocktail bar, average price 9£. Stairs to access, no lift access. Prebooking required. Ideal place to start your night in Liverpool. Large groups catered for. Friendly staff too.
becky toal . 2021-11-14
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Great place with some very fun and imaginative drinks. Had a great night and will definitely go back.
Illyana Mullins . 2021-11-06
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Great little hidden gem serving good bottled beers and hands made cocktails. Staff are awesome too.
Nigel Beresford . 2021-10-29
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Unique entrance, underground, good cocktails
Alexander Hartley . 2021-10-17
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great hide a bar entrance through telephone box great cocktail and Buddah beer ina quirky bottle 😂😂🍻🍸🍹
Kevin Beresford . 2021-10-14
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Very commercial and gimmicky not the best selection of cocktails, maybe it's better later in the evening
Rianna Wisheart . 2021-10-02
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Cocktails are amazing, great vibe.
Kate Clare . 2021-09-28
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Loved it! Drinks were brilliant, especially the ‘crown jewels’ which comes out in a mini telephone box. Staff were great and good music from the DJ who took song requests. We had a fabulous evening. Thanks.
L W . 2021-08-29
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This cocktail bar has e really unique entrance, its through a red phone box, once inside the astomphasre is really good
Geraldine Badger . 2021-08-27
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