Based on 177 opinions finded in 1 websites
Based on 177 opinions finded in 1 websites
Nº 1223 in 2648 in Liverpool
Opinions
Top service as always from Safi's Old Swan, desserts and milkshakes are always amazing, never been let down ever, always made up with my delivery. The Amsterdam shake is class 👌
LTJACKR . 2024-05-31
MORE AT Google
This shop in old Swan Liverpool is very clean, lots of items on offer to choose from. The staff are mostly friendly. I will say that there is a younger man in this store that stands out above the rest of the other staff members. His name is Muhammad, I'd guess late teens early 20s. He is so polite and caring and is a credit to the owners of this shop. It is as if it is his own business and appreciates every customer. If more front-line staff had his attitude, it would really make a difference. The times I've gone in to get the kids a desert or shake, regardless of how busy the shop is, he doesn't rush you to the next customer. Not that he's slow, just efficient in what he does. I also noticed that the customer's waiting to be served when it's busy have been happy to wait as they know the service he provides stands out against other members of staff. (Not that any members of staff are in any way bad at the job. It's just a quality that stands out against others) I've had 1 negative encounter here that is in no way anything to do with the service provided or quality of food/drinks. I am only mentioning this as I feel it speaks volumes to the staff and how much they care about it's customer's. I bought the kids a weekend milkshake treat. When I got back to the car with the shakes, the kids said they tasted funny. I tried them, and it did have a sour taste to the shakes. I took them back in and explained what was said, and they tatsed sour. Very surprised at this, he went back to check on the ingredients, and there was a milk or cream that had recently been opened as it had only been half full. He checked it and decided not to take any chances and discarded the bottle. He was genuinely disappointed in this happening. You could see that it wasn't a common occurrence by the way he conducted himself and could not apologise enough. I was offered replacements or something else in the shop for what had happened. I decided to leave it for the night as it put the kids off. (My kids have autism & are easily put off and very fussy, to the point that if they had the wrong fork, they would not eat the food) I told him that I didn't need a refund, as it wasn't his fault and had no way of knowing that a fresh bottle had something wrong with it. For his attitude towards the situation, his kind and caring approach to this is what made me leave getting a refund or replacement. A little bit of kindness and genuinely caring go a long way.
Kei Jones . 2024-04-23
MORE AT Google
Our first time ordering from here and really impressed ! I had the white cookie dough with chocolate sauce and the make your own milkshake with malteaser and kinder sauce. Unfortunately, I had to take away stars because I'm pretty sure I got a flake milkshake not a malteaser one and I ordered the extra toppings on the milkshake of the chocolate fudge brownies for an extra £1.40 which I was looking forward to and didn't receive them :( Boyfriend ordered the brownie cookie dough and loved it - very filling though ! Would absolutely love to see a half and half option for cookie dough and maybe a dairy milk flavour milkshake ? Will be returning to hopefully try the brownies next time !
Amber Harris . 2024-03-10
MORE AT Google
Just bought waffle wasn’t good no Nutella sauce taste was bad and bad service I’m regular customer 😡
muneer ahmed . 2024-03-05
MORE AT Google
Best waffles in liverpool and I've tried everywhere. Great quality ice cream! Waffle always warm and fresh just how I like it!!! Best place in town
Natalie Maskell . 2024-02-29
MORE AT Google
I’ve only ever had delivery but absolutely love it here! Delivery always comes super quick (around 15-20 minutes) and the food is absolutely gorgeous! 10/10
eerriiinnn . 2024-02-16
MORE AT Google
This is a takeaway store. I have tried nutella waffles and new York cheese from Safi’s it was worth the price. I loved the cheesecake must try.
Fariya Banu . 2024-01-28
MORE AT Google
Lovely workers and such nice food with brilliant display and good food
Carter Gilboy . 2024-01-22
MORE AT Google
Nice sweets, open till late, it does delivery but never tried that Fresh food Unless really hungry go small portion
Bado Isreb . 2023-11-30
MORE AT Google
Incredible! Never go anywhere else for my desserts!!!
ella jane allsopp . 2023-11-29
MORE AT Google
Ordered through Uber eats earlier, the food was fresh, delicious and fairly priced. Also packed with great care and arrived quickly. Will definitely be ordering again soon. :-)
Val Lera . 2023-11-28
MORE AT Google
Lovely dessert place that’s been well looked after. Milkshakes, desserts and the customer service is amazing.
Yolande M . 2023-11-28
MORE AT Google
We regularly order from Safi's and the food is consistently good. The quality has definitely carried over from when they were called 'Sweet & Cheese'. Always delivers on time, order is always spot on, and the quality is good. Can't really fault it, we even get the odd extra thrown in every now and then. Easily the best dessert place to order from for me.
Danny C . 2023-11-19
MORE AT Google
Gorgeous deserts !!!!!! Try them, you won't be disappointed
Liz McGovern . 2023-11-16
MORE AT Google
Little weekday treat delicious waffles served in timely manner and warm. An extra little free donut tasty 😋
Melissa McLaughlin . 2023-11-16
MORE AT Google
Loved it🥰, obsessed🤗 ,a recipe for happiness🥳
Alaa Tarabin . 2023-11-14
MORE AT Google
Fantastic service, I am very specific with my orders and they didnt miss anything 👌there is a good wait of 10 minutes-ish but definitely worth every second 9.5/10 one my favs in Liverpool now
Saad Samman . 2023-11-14
MORE AT Google
Really nice deserts. Been ordering from here for years.
James Cosgrove . 2023-11-10
MORE AT Google
Desserts are gorgeous! Also received a free donut! How cute!🖤
Sophie . 2023-11-02
MORE AT Google
The best customer service i have ever seen, absolutely amazing food and very fast service waited about 3 n half minutes 👍🏽👍🏽
Diaa X9 . 2023-10-29
MORE AT Google
Ordered the bueno waffle and two milkshakes. Our food was delivered quickly and was still warm and tasted so freash. The ice cream wasn’t melted and the milkshakes were packaged perfectly so there was no spillage. Also had a freebie which made my night. Thank you so much will definitely be order from here again soon.
Lois Evans . 2023-10-29
MORE AT Google
The best desserts place in Liverpool. Impecable flavours and the staff are soo kind and respectful.
Mo darwish . 2023-10-29
MORE AT Google
Safi’s Desserts is a delight! Impeccable flavors, charming presentation, and warm service. A must-visit for sweet lovers! I loved it😋❤️
Abdo Msaddi . 2023-10-28
MORE AT Google
Tasty shakes and waffles ... on of the greatest delicious desserts stores in Liverpool
Nasr Samman . 2023-09-05
MORE AT Google
Ordered today as a treat for my kids…Uber (Daniela) said delivered…it was NOT! Cycled to the shop myself on pure anger as uber no help only for lady in shop saying complain to Uber😡 no customer service at all! SO Daniela I hope you choke on my kids treats for the £17.08 I paid!
Tina Moore . 2023-08-03
MORE AT Google
Ordered food and wouldn't even know what it tasted like, waited an hour for them to prepare the food only for them to cancel. Extremely disappointed
Dylan Kendrick-Smith . 2023-07-19
MORE AT Google
DONT BOTHER. WAY TOOOOOO EXPENSIVE, FOOD IS NOTHING SPECIAL. NOT WORTH THE MONEY
Lisa Greenaway . 2023-07-06
MORE AT Google
BAD DO NOT BUY FROM HERE. DISGUSTING SOUR MILKSHAKES, SOUR ICE CREAM, STALE CAKE. HONESTLY THIS IS OFFICIALLY THE WORST DESERT TAKEAWAY EVER. DON'T BE FOOLED BY THE FAKE COMMENTS, YOU HAVE BEEN WARNED STAY CLEAR.
the greatest Beaumont . 2023-06-23
MORE AT Google
Ordered two cheesecakes and a shake and was pretty nice!
Lee . 2023-06-13
MORE AT Google
Was good. Nothing was bad and nothing was mind blowing…
Ahamed Raazi . 2023-05-23
MORE AT Google
Fabulous deserts and Milkshakes. Also the frozen Fanta is lovely. The kids loved it and they always try different desert places and have rated this place the nicest one so far. Very friendly staff and good value for money.
Leah X . 2023-04-21
MORE AT Google
Just ordered the bubblegum ice cream and it was amazing there was so much sauce not just some tiny little bit and loads of ice cream! Amazing place will be ordering again thank you very much x
Lucy Kelly . 2023-03-19
MORE AT Google
Order two cakes ,prompt service ,tasty cakes but for the price not enough won't be using again
Stephen Bennett . 2023-03-13
MORE AT Google
Very disappointing! Ordered cookie dough it was barely warm and hard. I could just about get my spoon in without it breaking. Total let down! Never again
Jem . 2023-01-15
MORE AT Google
Fast and great desserts. Prices were ideal. Brilliant
Zac Low . 2022-12-31
MORE AT Google
I ordered but one get one free on waffle but only received one.Over priced
CLP . 2022-11-05
MORE AT Google
Me and my boyfriend always Uber eats here for a dessert treat and it never fails to disappoint! Great delivery time, such fresh food and incredible two for one deals! Recommend highly!
Jodie Archer . 2022-08-14
MORE AT Google
Wrong food delivered, tried to phone, but wrong number, tried to get in touch with uber eats nothing got sorted won’t be gettin anything here again
Katie J . 2022-07-24
MORE AT Google
Love the pace..order from them all the time.
Sh Alani . 2022-06-18
MORE AT Google
Loved it .. nice staff and great service
Muhamad haroon MIR . 2022-06-10
MORE AT Google
Lovely little dessert place, not to long of a wait. Friendly service
megan mellors . 2022-05-30
MORE AT Google
Really nice desserts and a really kind and caring business!! Always happy to help and always have really good deals on :)
Cerys Owen . 2022-05-17
MORE AT Google
As the saying goes, " you're only as good as your last order ". In my case an absolute shocker. I ordered three milkshakes and a waffle for my daughters 10th birthday treat. Uber arrived with the waffle only.. driver obviously couldn't read as there was a receipt pinned to the bag stating 5 items. Tried to ring the shop but the published number doesn't respond and when I tried to reorder online they weren't taking orders. Shocking. I also have to wait for a refund. I have used you previously on numerous occasions but I won't be using you or recommending you again. Poor and unprofessional.
Alan Kirby . 2022-05-02
MORE AT Google
Delicious food, deffo it is the best dessert shop in Liverpool.😇😇
Mohamad Awad . 2022-04-30
MORE AT Google
Been ordering from here for a while now through Uber, the waffles are the best, the kids love the cookie doughs and shakes too
Adam Winstanley . 2022-04-26
MORE AT Google
I have been here quite a few times now and everytime, we've had good service and the Waffles are delicious. There's a good selection to choose from and there's also the option of choosing what you want. They do Milkshakes, soft drink and also hot drinks. Well worth visiting for a treat, Staff was lovely, shop was very clean. 🍦🍦
Armando Ayoub . 2022-04-18
MORE AT Google
Was served quickly and efficiently the desserts are so good and the milkshakes
Karen Casey . 2022-04-14
MORE AT Google
Ordered Nutella milkshakes takeaway, worst milkshakes I’ve had, literally just cold milk
Ashlie . 2022-02-26
MORE AT Google
Cookie dough was OK, ice cream so so. Doughnuts clearly shop bought and at least 2 days past the sell by date. Stale to the point they were inedible
David Smith . 2021-12-12
MORE AT Google
Have been ordering from this place for a couple of years and it has always been good, but they have recently increased the price of the ice cream and have give me less than a half tub. Won’t be ordering again.
Ben Williams . 2021-04-13
MORE AT Google
Oh dear.. where to start.. I ordered for the first time and got the white chocolate cheesecake, but it was actually vanilla cheesecake with white chocolate sauce on top. Also, the slice was about right for a 3 year old. Also got the Nutella cake which had cream in, but this wasn't mentioned on the order page. I hate cream. The biggest disappointment though were the mint chocolate mini doughnuts, which were supermarket style mini doughnuts which arrived at fridge temperature. First and last time I'll order from here, the sweet treats seem to be bog standard straight from the back of the fridge fair and not delicious cakes made with care.
Mr Patterson . 2021-02-02
MORE AT Google
First time last night literally best dessert place weve had waffle an cookie dough unbelievable still got my cheesecake to try later😋
Danielle M . 2021-01-19
MORE AT Google
Missing items and no answer when phoning the shop !? 😢
L Cooney . 2020-10-24
MORE AT Google
We ordered on Friday night and half the order was missing. We order for 5 and only 3 turned up but was charged for 5!! We waited for about 1 hour which wasn't bad but then when items were missing tried ringing the phone number but no answer for 90mins. The waffles that did arrive were cold aswel but at least they turned up..
Tony Wardle . 2020-10-17
MORE AT Google
The waffles were perfect and soft
Yusuf Ayyub . 2020-07-23
MORE AT Google
They charged me for 3 milkshakes. I ordered and received one 😡😡😡
Quintain Noonan . 2020-06-16
MORE AT Google
Nice place to spend time with Very child , family friendly enviroment The ice cream was fresh andmilkshakes were good taste in total They also delivered my order really fast with their motorbike delivery system. Highly recommended for youngs , adults and family.
arash Action . 2020-05-30
MORE AT Google
Food was lovely, but was delivered over and hour late. I was ready for bed by the time it came!
Dan Mcwaters . 2020-03-30
MORE AT Google
Nothing too special to be honest.
D C . 2020-03-20
MORE AT Google
First time i used these the other night an wasnt at all disappointed best desert place ive found portion was brill an was gorgeous definitely worth 5 * an then some
Lauren G . 2020-03-10
MORE AT Google
Sweet Tooth, and sickly (in a nice way) this is the place to eat, tried the Scouse Suprise Waffle, it was fabulous
itsjohny . 2020-01-12
MORE AT Google
One of the best cake restaurants in Liverpool, massive portions 😊
Michelle Jones . 2019-11-21
MORE AT Google
Misleading name really as I think you should offer a selection of cheeses for those that don't want diabetes. Cheesecake was alright though
Stephen Jones . 2019-11-21
MORE AT Google
Excellent service, tasty food and shakes
Dominika Kurucová . 2019-08-02
MORE AT Google
Enormous Mocha's and free little biscuits that went with it, although I did probably pay for them now I think about it, but I enjoyed it.
Carl Hewitt . 2019-06-14
MORE AT Google
Det var den bästa Waffle jag åt någonsin
Faris . 2019-06-09
MORE AT Google
Amazing menu and really friendly staff who are happy to amend things on the menu for you......... Nom nom nom
helen lawrenson . 2019-06-08
MORE AT Google
Perfect if you have a sweet tooth
Amy-Jane Speers . 2019-05-19
MORE AT Google
Looks nice and tastes nice but pricey
Damien Beales . 2019-04-27
MORE AT Google
Excelente sitio para postres y café
Jose antonio Vazquez . 2019-03-22
MORE AT Google
We have been here quite a few times now and everytime, we've had good service and the Waffles are delicious. There's a good selection to choose from and there's also the option of choosing what you want. They do Milkshakes, soft drink and also hot drinks. Well worth visiting for a treat 😋😍
Mandy Kader . 2019-02-26
MORE AT Google
Food amazing, toilet if working worst ever I have seen
Dawid Cichy . 2019-02-10
MORE AT Google
Excellent my little girl loves it.
Steven Williams . 2019-02-06
MORE AT Google
Terrible service staff have a terrible attitude and the food is just as bad if not worse than the service skills will never ever give them my money again 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Anthony Dixon . 2019-01-19
MORE AT Google
One small step for old swan to prevent it from looking like a total grave yard. My coffee and crepe was nice. Although I was sitting among a group of scallys I was happy as it’s another place for them to go to stay out of trouble. Very open and sociable feel to the place especially with the out door seating. The swan needs more places like this
Sheila Dolby . 2019-01-14
MORE AT Google
Good place to go if you are a sweet tooth
Vania Macedo . 2019-01-13
MORE AT Google
Its an ok place if you want your fillings pulled out with the amount of sugar you consume. It is a bit on the small side not many seats, seems clean enough not sure about the toilets as out of order when we went. I will say i wont be rushing back.
Steven Percy . 2019-01-12
MORE AT Google
Brilliant a tad expensive though
Steven Williams . 2019-01-05
MORE AT Google
First time there tonight. Bought waffles/strawberries, chocolate kebab and cheesecake. All of it was amazing. 5*
Chris Faust . 2018-12-22
MORE AT Google
Lovely waffle with ice cream and caramel syrop !! 🤤
El Papadopoulou . 2018-12-16
MORE AT Google
Amazing little place. Definitely recommend going.
Stephen Fazakerley . 2018-10-13
MORE AT Google
Great place with a wide range of different dessert 🍰 Waffle, crepe and milkshakes all of them are great.
Ammar Almlih . 2018-09-19
MORE AT Google
If you want anything other than waffles and crepes with fruit on top don’t bother with this desert shop, no ice cream flavours other than the pull down flavourless machine stuff. Would have got a better desert a McDonald’s, should have gone a few 100mtrs down the road with my £8 for a tub of bland white stuff with chocolate sprinkled on top. My one star is for the friendly staff.
sheree naylor . 2018-08-26
MORE AT Google
Nice staff fabulous cheesecake and divine hot chocolate with whipped cream and marshmallows of course! Nice price too. Was great to take a break from shopping and watch the world go by.
Kim Sterritt . 2018-08-07
MORE AT Google
Great desserts we will be ordering again
Ged Moore . 2018-07-22
MORE AT Google
Great and friendly service if you have a sweet tooth great place to go
laura goodman . 2018-07-03
MORE AT Google
The best coffee I had since I arrived at Liverpool. The staff was nice and friendly. The coffee was tasty, with the correct amount of cream. As a bonus, they put me an Oreo. I'll come back again.
Rebeca Villaveces . 2018-04-18
MORE AT Google
We really enjoyed our crepe...well cooked and well presented! But I believe at a slightly higher price then what should be. But clean and nice service
Elisa Barone . 2018-03-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West
982 Opinions
Staff are always so friendly and the atmosphere is second to none. A Lark Lane staple
212 Opinions
I have autism and have always avoided subway because I can’t handle the decision making. Hearing from friends that they have a menu now gave me the confidence to try. I ordered a sandwich but when it came to the salad, the server asked what I wanted. When I pointed at the menu I and said I want that one, she said she doesn’t know what’s on it and that I should just choose. I just about managed to avoid freaking out and crying until I got back to my car. My wife tried her best to pick some salad options for me, but it wasn’t the sandwich I ordered. The woman serving had no sympathy and made no attempt to help or make the process easier for me when I made it clear I would not be able to choose. I shows that my friends were wrong, and Subway remains a hostile environment to neurodivergent customers.
1334 Opinions
Came for drinks with my friends last week and were served by the lovely James at the bar. He was very friendly, chatty and made a great aperol spritz! I’d definitely recommend this pub to anyone and will be visiting again soon! :)