Safi’s Desserts - Old Swan | Best dessert place in Liverpool in Liverpool

Hello mate, I came I order waffle. I told you three times make sure it’s nice. Nutella on the top you give me dry one the third time you give me the very bad I explained three times and stuff I can make sure it’s nice waffle he don’t listen to me

Delicious coocki dough and gelato ... very quick and efficient service

Good service and staff are friendly, the desserts are delicious 😋

Real quality coffee, personal service and good waffles

Staff need more attention about humanity and kindness

Ordered online. Warning... Does not look like the picture! Tiny tiny thumb portion of cheese cake and fudge cake. For the price (and quality!) it was a joke.

Food that came was not as described although it did arrive quickly, wasn't happy with the replacement, if we would have been asked we wouldn't have continued with the order , apparently unable to refund as we accepted the order - which came in sealed bag- won't be using again. Contact then via email, no response, and the phone lines are unobtainable. Wondering if they've been taken over as used to be so good shame they've dropped their standards

The desserts were fresh and tasty. Delivery was prompt as well.

Delivery was very fast, food was amazing.

The quality is always amazing, and the staff is incredibly welcoming.

The waffles are absolutely delicious!

Every visit to Safi’s is a treat! The staff is incredibly friendly, and the desserts are always fresh.

Just found this place after looking for ice cream nearby. Took the kids after a play on the park. Omg the icecream is so nice. The girl who served us was nice and with a smile on her face. If u nearby need to go for a icecrem

Perfect desserts for my family. I will definitely order again.

I like to come here for some sweets. My new fave would be the Oreo shake.

Amazing location with a fantastic dessert variety.

Top-notch dessert destination! Warm and friendly staff, with irresistible dessert choices. Their cookie dough is my go-to.

Top service as always from Safi's Old Swan, desserts and milkshakes are always amazing, never been let down ever, always made up with my delivery. The Amsterdam shake is class 👌

This shop in old Swan Liverpool is very clean, lots of items on offer to choose from. The staff are mostly friendly. I will say that there is a younger man in this store that stands out above the rest of the other staff members. His name is Muhammad, I'd guess late teens early 20s. He is so polite and caring and is a credit to the owners of this shop. It is as if it is his own business and appreciates every customer. If more front-line staff had his attitude, it would really make a difference. The times I've gone in to get the kids a desert or shake, regardless of how busy the shop is, he doesn't rush you to the next customer. Not that he's slow, just efficient in what he does. I also noticed that the customer's waiting to be served when it's busy have been happy to wait as they know the service he provides stands out against other members of staff. (Not that any members of staff are in any way bad at the job. It's just a quality that stands out against others) I've had 1 negative encounter here that is in no way anything to do with the service provided or quality of food/drinks. I am only mentioning this as I feel it speaks volumes to the staff and how much they care about it's customer's. I bought the kids a weekend milkshake treat. When I got back to the car with the shakes, the kids said they tasted funny. I tried them, and it did have a sour taste to the shakes. I took them back in and explained what was said, and they tatsed sour. Very surprised at this, he went back to check on the ingredients, and there was a milk or cream that had recently been opened as it had only been half full. He checked it and decided not to take any chances and discarded the bottle. He was genuinely disappointed in this happening. You could see that it wasn't a common occurrence by the way he conducted himself and could not apologise enough. I was offered replacements or something else in the shop for what had happened. I decided to leave it for the night as it put the kids off. (My kids have autism & are easily put off and very fussy, to the point that if they had the wrong fork, they would not eat the food) I told him that I didn't need a refund, as it wasn't his fault and had no way of knowing that a fresh bottle had something wrong with it. For his attitude towards the situation, his kind and caring approach to this is what made me leave getting a refund or replacement. A little bit of kindness and genuinely caring go a long way.

Our first time ordering from here and really impressed ! I had the white cookie dough with chocolate sauce and the make your own milkshake with malteaser and kinder sauce. Unfortunately, I had to take away stars because I'm pretty sure I got a flake milkshake not a malteaser one and I ordered the extra toppings on the milkshake of the chocolate fudge brownies for an extra £1.40 which I was looking forward to and didn't receive them :( Boyfriend ordered the brownie cookie dough and loved it - very filling though ! Would absolutely love to see a half and half option for cookie dough and maybe a dairy milk flavour milkshake ? Will be returning to hopefully try the brownies next time !

Just bought waffle wasn’t good no Nutella sauce taste was bad and bad service I’m regular customer 😡

Best waffles in liverpool and I've tried everywhere. Great quality ice cream! Waffle always warm and fresh just how I like it!!! Best place in town

I’ve only ever had delivery but absolutely love it here! Delivery always comes super quick (around 15-20 minutes) and the food is absolutely gorgeous! 10/10

This is a takeaway store. I have tried nutella waffles and new York cheese from Safi’s it was worth the price. I loved the cheesecake must try.

Lovely workers and such nice food with brilliant display and good food

Nice sweets, open till late, it does delivery but never tried that Fresh food Unless really hungry go small portion

Incredible! Never go anywhere else for my desserts!!!

Ordered through Uber eats earlier, the food was fresh, delicious and fairly priced. Also packed with great care and arrived quickly. Will definitely be ordering again soon. :-)

Lovely dessert place that’s been well looked after. Milkshakes, desserts and the customer service is amazing.

We regularly order from Safi's and the food is consistently good. The quality has definitely carried over from when they were called 'Sweet & Cheese'. Always delivers on time, order is always spot on, and the quality is good. Can't really fault it, we even get the odd extra thrown in every now and then. Easily the best dessert place to order from for me.

Gorgeous deserts !!!!!! Try them, you won't be disappointed

Little weekday treat delicious waffles served in timely manner and warm. An extra little free donut tasty 😋

Loved it🥰, obsessed🤗 ,a recipe for happiness🥳

Fantastic service, I am very specific with my orders and they didnt miss anything 👌there is a good wait of 10 minutes-ish but definitely worth every second 9.5/10 one my favs in Liverpool now

Really nice deserts. Been ordering from here for years.

Desserts are gorgeous! Also received a free donut! How cute!🖤

The best desserts place in Liverpool. Impecable flavours and the staff are soo kind and respectful.

Ordered the bueno waffle and two milkshakes. Our food was delivered quickly and was still warm and tasted so freash. The ice cream wasn’t melted and the milkshakes were packaged perfectly so there was no spillage. Also had a freebie which made my night. Thank you so much will definitely be order from here again soon.

The best customer service i have ever seen, absolutely amazing food and very fast service waited about 3 n half minutes 👍🏽👍🏽

Safi’s Desserts is a delight! Impeccable flavors, charming presentation, and warm service. A must-visit for sweet lovers! I loved it😋❤️

Ordered today as a treat for my kids…Uber (Daniela) said delivered…it was NOT! Cycled to the shop myself on pure anger as uber no help only for lady in shop saying complain to Uber😡 no customer service at all! SO Daniela I hope you choke on my kids treats for the £17.08 I paid!

Ordered food and wouldn't even know what it tasted like, waited an hour for them to prepare the food only for them to cancel. Extremely disappointed

DONT BOTHER. WAY TOOOOOO EXPENSIVE, FOOD IS NOTHING SPECIAL. NOT WORTH THE MONEY

BAD DO NOT BUY FROM HERE. DISGUSTING SOUR MILKSHAKES, SOUR ICE CREAM, STALE CAKE. HONESTLY THIS IS OFFICIALLY THE WORST DESERT TAKEAWAY EVER. DON'T BE FOOLED BY THE FAKE COMMENTS, YOU HAVE BEEN WARNED STAY CLEAR.

Ordered two cheesecakes and a shake and was pretty nice!

Was good. Nothing was bad and nothing was mind blowing…

Fabulous deserts and Milkshakes. Also the frozen Fanta is lovely. The kids loved it and they always try different desert places and have rated this place the nicest one so far. Very friendly staff and good value for money.

Just ordered the bubblegum ice cream and it was amazing there was so much sauce not just some tiny little bit and loads of ice cream! Amazing place will be ordering again thank you very much x

Order two cakes ,prompt service ,tasty cakes but for the price not enough won't be using again

Very disappointing! Ordered cookie dough it was barely warm and hard. I could just about get my spoon in without it breaking. Total let down! Never again

Fast and great desserts. Prices were ideal. Brilliant

I ordered but one get one free on waffle but only received one.Over priced

Me and my boyfriend always Uber eats here for a dessert treat and it never fails to disappoint! Great delivery time, such fresh food and incredible two for one deals! Recommend highly!

Wrong food delivered, tried to phone, but wrong number, tried to get in touch with uber eats nothing got sorted won’t be gettin anything here again

Love the pace..order from them all the time.

Loved it .. nice staff and great service

Lovely little dessert place, not to long of a wait. Friendly service

Really nice desserts and a really kind and caring business!! Always happy to help and always have really good deals on :)

As the saying goes, " you're only as good as your last order ". In my case an absolute shocker. I ordered three milkshakes and a waffle for my daughters 10th birthday treat. Uber arrived with the waffle only.. driver obviously couldn't read as there was a receipt pinned to the bag stating 5 items. Tried to ring the shop but the published number doesn't respond and when I tried to reorder online they weren't taking orders. Shocking. I also have to wait for a refund. I have used you previously on numerous occasions but I won't be using you or recommending you again. Poor and unprofessional.

Delicious food, deffo it is the best dessert shop in Liverpool.😇😇

Been ordering from here for a while now through Uber, the waffles are the best, the kids love the cookie doughs and shakes too

I have been here quite a few times now and everytime, we've had good service and the Waffles are delicious. There's a good selection to choose from and there's also the option of choosing what you want. They do Milkshakes, soft drink and also hot drinks. Well worth visiting for a treat, Staff was lovely, shop was very clean. 🍦🍦

Was served quickly and efficiently the desserts are so good and the milkshakes

Ordered Nutella milkshakes takeaway, worst milkshakes I’ve had, literally just cold milk

Cookie dough was OK, ice cream so so. Doughnuts clearly shop bought and at least 2 days past the sell by date. Stale to the point they were inedible

Have been ordering from this place for a couple of years and it has always been good, but they have recently increased the price of the ice cream and have give me less than a half tub. Won’t be ordering again.

Oh dear.. where to start.. I ordered for the first time and got the white chocolate cheesecake, but it was actually vanilla cheesecake with white chocolate sauce on top. Also, the slice was about right for a 3 year old. Also got the Nutella cake which had cream in, but this wasn't mentioned on the order page. I hate cream. The biggest disappointment though were the mint chocolate mini doughnuts, which were supermarket style mini doughnuts which arrived at fridge temperature. First and last time I'll order from here, the sweet treats seem to be bog standard straight from the back of the fridge fair and not delicious cakes made with care.

First time last night literally best dessert place weve had waffle an cookie dough unbelievable still got my cheesecake to try later😋

Missing items and no answer when phoning the shop !? 😢

We ordered on Friday night and half the order was missing. We order for 5 and only 3 turned up but was charged for 5!! We waited for about 1 hour which wasn't bad but then when items were missing tried ringing the phone number but no answer for 90mins. The waffles that did arrive were cold aswel but at least they turned up..

The waffles were perfect and soft

They charged me for 3 milkshakes. I ordered and received one 😡😡😡

Nice place to spend time with Very child , family friendly enviroment The ice cream was fresh andmilkshakes were good taste in total They also delivered my order really fast with their motorbike delivery system. Highly recommended for youngs , adults and family.

Food was lovely, but was delivered over and hour late. I was ready for bed by the time it came!

Nothing too special to be honest.

First time i used these the other night an wasnt at all disappointed best desert place ive found portion was brill an was gorgeous definitely worth 5 * an then some

Sweet Tooth, and sickly (in a nice way) this is the place to eat, tried the Scouse Suprise Waffle, it was fabulous

One of the best cake restaurants in Liverpool, massive portions 😊

Misleading name really as I think you should offer a selection of cheeses for those that don't want diabetes. Cheesecake was alright though

Excellent service, tasty food and shakes

Enormous Mocha's and free little biscuits that went with it, although I did probably pay for them now I think about it, but I enjoyed it.

Det var den bästa Waffle jag åt någonsin

Amazing menu and really friendly staff who are happy to amend things on the menu for you......... Nom nom nom

Perfect if you have a sweet tooth

Looks nice and tastes nice but pricey

Excelente sitio para postres y café

We have been here quite a few times now and everytime, we've had good service and the Waffles are delicious. There's a good selection to choose from and there's also the option of choosing what you want. They do Milkshakes, soft drink and also hot drinks. Well worth visiting for a treat 😋😍

Food amazing, toilet if working worst ever I have seen

Excellent my little girl loves it.

Terrible service staff have a terrible attitude and the food is just as bad if not worse than the service skills will never ever give them my money again 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

One small step for old swan to prevent it from looking like a total grave yard. My coffee and crepe was nice. Although I was sitting among a group of scallys I was happy as it’s another place for them to go to stay out of trouble. Very open and sociable feel to the place especially with the out door seating. The swan needs more places like this

Good place to go if you are a sweet tooth

Its an ok place if you want your fillings pulled out with the amount of sugar you consume. It is a bit on the small side not many seats, seems clean enough not sure about the toilets as out of order when we went. I will say i wont be rushing back.

Brilliant a tad expensive though

First time there tonight. Bought waffles/strawberries, chocolate kebab and cheesecake. All of it was amazing. 5*

Lovely waffle with ice cream and caramel syrop !! 🤤

Amazing little place. Definitely recommend going.

Great place with a wide range of different dessert 🍰 Waffle, crepe and milkshakes all of them are great.

If you want anything other than waffles and crepes with fruit on top don’t bother with this desert shop, no ice cream flavours other than the pull down flavourless machine stuff. Would have got a better desert a McDonald’s, should have gone a few 100mtrs down the road with my £8 for a tub of bland white stuff with chocolate sprinkled on top. My one star is for the friendly staff.

Nice staff fabulous cheesecake and divine hot chocolate with whipped cream and marshmallows of course! Nice price too. Was great to take a break from shopping and watch the world go by.