Based on 581 opinions finded in 3 websites
Based on 581 opinions finded in 3 websites
Nº 836 in 1596 in Wiltshire
Opinions
Loving the new decor, a lot lighter inside
karen ash . 2024-09-05
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If I could give no stars I would.got a delivery Coffee all spilt in the bag over all the food what a waste of my money.
Desree Lovell . 2024-08-01
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Best espresso I have ever had in Costa !
Miftar kaja . 2024-06-12
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coffee frappe was delivered with no straw so was impossible to drink. money wasted.
Paul . 2024-06-10
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Light airy cafe. Usual good coffee and friendly service
Chris Williams . 2024-06-08
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Really nice clean Costa, staff were excellent
Rob Beacham . 2024-05-20
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Always good customer service from the team. Good to see that toast is now out on display, so people know it's available. More teacakes, please.
chris_debian . 2024-04-30
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Not sure what's going on at this place,they've had a sign on door for at least 3 weeks that I know off saying dishwasher broken so if you sitting in you have a horrible papercup!! Not sure this is true because this is happening in Marks & Spencer in Bath saying dishwasher broken!!!! Not Also is so cold in this building the Air conditioner is blasting our cold Air so you need to keep you coat on, I asked why it blowing out cold air over 2 years ago, was told its controlled by head office and store can't amend it!!! Overhaul awfull shop!!
Jules Khan . 2024-04-16
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Very little choices of sandwiches. Tables dirty but place was busy
Gail Bonnici . 2024-04-03
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One of the better Costa cafes, can always find a seat.
Retro Console Fanatic_official . 2024-03-19
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Staff very friendly and professional
Ann Knight . 2024-02-25
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2 and a half hour wait for the drinks to arrive half empty
Amy . 2024-02-19
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Great coffee, very friendly staff
Augusto Barata . 2024-02-15
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My second best Costa anywhere (the best was in Chepstow). Always room, easy parking, many people go there to work and have meetings. Nice and light too.
chris barrow . 2023-12-27
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For a quick Sunday morning coffee it does the job. Service depends on who is behind the counter so varies a bit if I am in the area I will use again
Martin Rushforth . 2023-12-20
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Excellent. Had coffee and snack inside. The staff were amazing. Not only where they dealing with the drive through but customer in the shop. So professional , pleasant and working so hard. A very good team.
Vivien Powley . 2023-12-16
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My Mum and I came here for coffee and cake one wet Sunday. Friendly staff and great variety of drinks and snacks. Forgot how good the millionaires shortbread is!Plenty of parking upon arrival but car park was full when we left around lunchtime. Convenient location, drive through option, free parking. Only a small seating area (for a Costa) but there was always a space to sit whilst we were there. Due to its location, I think most people order takeaway. Will visit again.
Nicky Green . 2023-12-04
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Delivery never bothered turning up
ed . 2023-11-30
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Nice enough place, decent parking, store is quite often cold. Service friendly.
mark humphreys . 2023-11-27
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Great costa ..friendly girl served us ..clean nicely kept small costa always so friendly and helpful
Sarah Murphy . 2023-11-14
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Speedy delivery but the toastie barely had any filling
Matilda . 2023-11-14
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No dishwasher so take away cups only. Tables dirty and messy.
Liz Bessex . 2023-10-28
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Very well managed store. Great staff, efficient and effective. Also great for disabled customers
Jennifer McKay . 2023-10-23
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Oh my goodness I could not believe what I saw in this costa coffee.There was multiple slug trails right at the front door as you enter the building which is a hygiene standard then I looked under the table to find slug trails there 😳. I don't like Costa coffee or any of there products anyway but my sister does but when we noticed this I was almost sick to my bones of what we were sat inside witch is very very dirty and the hygiene of the building wow if there's slug trails in there what else is in Costa ☕ 🐌🪲🐜🪳🕸🕷🐛🦠🪱🤢🤢🤢🤢🤮🤮🤮🤮🤮
Ben Ephraim Bellows . 2023-10-17
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I didn’t get my butter crossiant
Katie . 2023-09-29
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Took my elderly father here for his hot chocolate. Horrible synthetic cream on top, with no toppings. My cappuccino was tasteless again, no chocolate sprinkles. Seats were fithy. Not taking him back there again
Dawn Hughes . 2023-09-27
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This is an ideal stop for a quick bite to eat and a coffee.
Brendon Smith . 2023-08-22
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The staff were not happy and made a mistake with one of my drinks I asked for soya milk and gave semi skimmed milk I changed it but she made me think it was my fault .staff didn't make you welcome. I felt like we were inconvenient to them
Michael Lloyd . 2023-08-08
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Nice modern Costa. Clean, tidy and wasn't too busy when I visited. Ample parking outside with a few shops too. Coffee was great
Ace Rimmer . 2023-08-01
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Quick and easy. Food as it should be..
Rob Wigg . 2023-07-31
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Decent Costa and never seems to be full, always got a table so far.
Rob Bennetts . 2023-07-23
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When it first opened it was great and the staff were always lovely. The last few times though the drinks have just been really poor. They literally served my dad hot milk and somehow forgot to put the actually coffee in his coffee? Not sure how that can even happen. We didn’t realise until we’d already driven off.
YourAverageJoe . 2023-07-18
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A really good atmosphere for a quiet chat or time working on your laptop.
Jon Paget . 2023-07-12
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Super friendly staff, a lovely way to start our morning. Put us in a great mood to carry on our journey
Manuel Ribeiro . 2023-06-23
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Fantastic experience; quite honestly couldn’t of imagined it would just appear at my door so quick! Thanks Costa!
Ellianne . 2023-06-06
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Really friendly service, and drinks were made really quickly.
Jane Dyer . 2023-06-02
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Nice and spacious and friendly staff
Lee Doel . 2023-05-29
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If it wasn't for the animated menu which doesn't give you time to read it this would be 5 stars. I mentioned it in the shop that it's hard to read, doesn't give you time to read it and is not very accessible for visually impaired or those who struggle to read. The staff mentioned they hear that a lot.
Christopher Peerman . 2023-05-26
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A Costa is never going to get 5 stars from me, but this one came close. The furniture was clean and new, lots of space. Friendly staff.
Jill Poyton . 2023-05-16
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Good service ,quick & efficient. Lovely delivery driver.
Sarah . 2023-05-11
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Best tea and biscuits around here 🤤
Phil Rowan . 2023-05-04
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Very quick service and drinks were hot!
Vicki . 2023-05-03
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Our coffee ho to I'm Chippenham
Wendy Payne . 2023-04-01
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Staff were poor, could not care less!
Nigel Banks . 2023-03-31
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Ordered the KitKat mocha. Apparently no one thought putting chocolate in the bag with hot coffee would be a problem. Also muffins were out of stock. No call or email to pick something else. They just marked it on the receipt and didn't bother telling me.
Jarryd . 2023-03-26
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The sign just says Drive Thru but there’s a sit-in cafe here too. Ultra modern of the now-ubiquitous type. There’s a KFC bnn xx door. Convenient coffee stop for Lacock Abbey en-route from the M4.
Jane Berrie . 2023-03-22
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The staff were very helpful and friendly 😊 met my friend and we had 2 coffees each and sausage bap all to great standard ☺️ definitely go back thanks to all
Val Butterfield . 2023-03-06
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Awful- no way to cancel order!!
Nicola . 2023-01-28
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Excellent customer service had an accident where my mother spilt her tea all in the gear stick footwell and went back in to purchase another and get some napkins to clear it up. The gentleman gave me a tea free of charge and handed me a tube of blue roll. He went over qnd beyond today to help. Thank you
Elisia . 2023-01-11
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The coffees and cakes my husband, Foster daughter and I had were delicious as always but it was busy and service was very slow. The tables weren't cleared and when they were they didn't get wiped unless you specifically asked...ours had lumps of porridge and toast on it! Not the normal standards I must say.
Lynne Brook . 2023-01-01
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I am sure it was more to do with traffic than anything else in all honesty
Nicki . 2022-12-29
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Love a good coffee to start the day and it's right on the doorstep for work .
shaun wilson . 2022-12-18
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It's a Costa, it's as you'd expect, but I will say, the standard of the coffee here was better than you'd usually find
Giles Cuddy . 2022-12-15
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This is the newest Costa Coffee in Chippenham, just off the A350 and A4, on the edge of Chippenham near to Sainsbury's, McDonald's and next door KFC. Good parking area, there's also a drive thru (if you're in a hurry or don't want to leave your vehicle). I'd recommend sitting in, as the staff are very pleasant, there is quite a lot of seating inside and outside, plus it's either warm or cool, depending on the time of year! As with every Costa, there's quite a choice of drinks, savouries and cakes/ pastries, plus seasonal options for the drinks! I marked 4 stars for atmosphere, as it's not exactly cosy, but that's what you get with the modern Costa!
David Morrish . 2022-12-11
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Service was slow but that's to be expected when it's busy around this time of year (mid December)
Billyjurant . 2022-12-11
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There was virtually nothing in my sandwich that I bought today and for nearly £4 I think that it is a disgrace.
Betty Hidaka . 2022-12-08
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Incredibly friendly staff, lovely atmosphere.
Richard Hookway . 2022-11-21
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Lovely staff, very accommodating and helpful, Connor in particular was very helpful and went above and beyond!
KATHY HOLMES . 2022-11-15
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Wrong opening hours😔😔😔😔 open from 8 00, not from 6
Alexander Antipin . 2022-11-04
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Lovely coffee, very friendly staff!
Emma Baker . 2022-10-27
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Salimos de Bristol camino a Stonehenge y a mitad de camino sin tener que desviarte encontramos un Costa Coffee, un Burguer King y un KFC. Así que si tienes hambre o te apetece un café es una muy buena parada, café correcto, precio como en toda Inglaterra caro jajajaja pero muy bueno. El trato excepcional y el sitio muy cómodo, buena parada.
Javi Gou . 2022-10-26
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Considering how new this place is the toilets are a disgrace.....
Stu L . 2022-10-26
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Been plenty and usually brilliant but today I purchased a cappuccino for me n the wife to share and it was super crazy string. Must of had 5x the normal amount of caffeine in because we were both shaking and sick. We're both coffee drinkers but this was off the chart. Consistency is needed her because if it happens again I won't return
Jay Heisenberg . 2022-10-20
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Absolute shambles. 4 staff, two blokes working two ladies watching. Just go to the drive thru it's quicker.
Glenn Hawthorne . 2022-10-15
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Staff are super friendly - one of the nicest Costas I've been to!
Jen Clayton . 2022-10-08
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No pouring cram for my coffee. Boo
Bill Ryan . 2022-09-25
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Returned here about six weeks after our previous visit sorry to say there is still room for improvement. Place itself is great but seems to be short staffed judging by the adverts. Mind you there was only one person inside working on his laptop when we arrived and he was still there thirty minutes later when we left.
BOB TAYLER . 2022-09-22
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The best experience I have had in a long time. Over the moon that my coffee addiction is more easily accessible now.
Ruth . 2022-09-22
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To be honest, I can't remember which Costa this was, but I visit loads of them, wherever I am, and I've never been disappointed. Love the staff. Love the frappes and the mac n cheese.
Debbie Stinchcombe . 2022-09-16
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The service is nice as all was the coffee was bitter and bland as hell as all was. So over all I would not go there until you want a cold drink there pritty good.
Jason Bullock . 2022-08-28
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Amazing server, didn't get her name. 1020 sat 10. Loved the energy, cracking job.
James Edwards . 2022-08-20
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Lovely coffee and cake quiet no wait for service
Sue Whitaker . 2022-08-16
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Bit of a wait to be served. Friendly staff
Sarah Carter . 2022-08-09
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Great team working here. Clean and tidy.
Dominic Arnold . 2022-08-02
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I went in here about a week ago with my partner and I was a bit of an unintentionally challenging customer. I was served by Max who was helpful, polite and so professional. Fantastic service.
Lacee Dawes . 2022-07-30
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It's clean, it's nice it's a Costa with good standards.
Orangelinn . 2022-07-22
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Great place to go to if you are passing by. Staff are friendly and happy to help you anyway possible.
Daniel White . 2022-07-16
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A copy and paste coffee establishment. The staff are friendly and efficient. The goods are well presented and taste good. A well laid out car park and drive through.
Gary Gotham . 2022-07-04
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Have visited the store twice now for takeaway. Friendly service. No complaints. Store has a nice feel to it.
Tracy Smith . 2022-06-05
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My sister and I would like to shout out the woman who served us this morning at 8:15am at the Costa Drive Thru. She was super friendly and polite. Put a smile on our faces! She's defo a keeper and deserves all the free coffee in the world xo
Chelsey Long . 2022-06-04
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Nice store with plenty of comfy seating inside and some outside seating Speedy service
Stuart Johnson . 2022-06-03
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You should go there The staff there are so polite They are really friendly
fran stevens . 2022-05-28
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The staff in this particular outlet are electric. Super fast and efficient, place is always clean. 👌
Gareth Evans . 2022-04-14
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It's like every other Costa but with longer queues
Sam . 2022-03-21
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Lovely really enjoying the meal and the friendly atmosphere and service
Susan Taylor . 2022-03-08
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Clean, tidy and immediate service with a smile from the young lady barista. What more could you want from a mid morning coffee break?
Trish Phillips . 2022-02-28
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Not the best. Bit heavy on there prices for what you get. My opinion I'd now rather go into town to cafe Nero
Shaun Yandell . 2021-12-17
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Excellent and friendly service. Chris and Lloyd are brilliant
Marco de Vries . 2021-11-17
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Very clean. Staff always helpful and always got a smile
Andrea Arbuckle . 2021-10-23
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Another Costa with a stunning view of a carpark. Coffee was a bit rubbish when we were there.
Stephen Spicer . 2021-10-01
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Very Fast, friendly and the Coffee & Sweets were lovely
scmcgloin . 2021-08-27
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Really excellent. Friendly and efficient staff. Always fully stocked it seems.
David Perry . 2021-08-23
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Large, roomy and clean with plenty of indoor seating and some outdoor seating. Nice place.
Les Cave . 2021-08-10
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Good coffee in a relaxed atmosphere
Amanda Chivers . 2021-08-06
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Had what I was looking for...... Coffee ☕ lol. Great friendly staff.
Shadow Killa . 2021-08-05
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There hot chocolate is weak to taste. Don't have a problem with the other stores I visit
julie Merritt . 2021-07-30
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Always a good coffee and other drinks really good customer service will keep using costa well done
Keith Applegate . 2021-07-26
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Staff were really friendly and helpful and would definitely recommend them and we would go again 🙂
Sam Curtis-Smith . 2021-07-03
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You can now sit inside and they do your drinks in proper cups and glasses. They allow up to 34 people inside
John Bentley . 2021-07-01
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Bloody freezing. Way too slow with order's
Nicholas Cook . 2021-06-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Awful place AVOID Room was covered in dust, heating wouldn't turn off, rubbish all over the floor and under the bed, hairs on the toilet, bathroom ceiling paint coming off and dropping in the bath, stayed 2 nights and only saw 1 member of staff the whole time, refused to eat there as wouldn't trust that the kitchen was as dirty as the room
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It is the HOTTEST day of the year so far and I'm told the ice machine hasn't worked for weeks! Seriously? So a successful company has made a very hot customer Very unhappy. Fed my fuel of chains taking from Independents. They'd have fixed their machine. Costa doesn't need to care. Too many of them mean if a few aren't working, their pockets are still lined by the others 🙄