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4.2

Based on 527 opinions finded in 1 websites

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Nº 211 in 473 in North Lincolnshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle5274.2

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Coffee Pitstop, as you do. Very quiet, quick service, decent latte (always better in a glass).

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Steve . 2024-08-13

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Costa has very nice coffee but it is to modern and expensive

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Michael Wright . 2024-07-07

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The team at Costa deliver the most outstanding service and I am delighted to spend my workdays there. I have been privileged to forge good friendships with staff and customers. They make 'going to work' enjoyable and I know other regulars feel just the same. I have heard it said that the coffees are somewhat secondary to the good feel and community spirit present within the shop! I find the speed and quality of service to be of the the highest order. All staff members are personable and friendly. They are customer focused and totally in tune with customer needs. On a more practical level, the tables are always clean and the internet is speedy and reliable; ideal for me trying to run an accountancy business without office premises. The team is a credit to the town of Scunthorpe and I wish them all very well.

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Matthew Sharpe . 2024-05-22

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After a stressful day, I decided to have a restorative coffee before heading home as Road closures locally added to my journey . Lovely staff, cheered ne up no end. I'll be back 👍

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Judy Wain . 2024-04-09

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Great coffee as usual, very polite staff, clean and friendly atmosphere. 👌

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Steve Blakey . 2024-02-10

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It was an amazing experience which ended in an exhilarating Columbian latte. You could almost taste the sweat of the hands of Columbian peasants who picked the beans .

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Hugh Mann . 2024-01-23

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I called at the outside service hatch because I had my dog with me and there were no cars waiting. The service assistant was very helpful and allowed me to order my drink at the drive through. The cafe is wheelchair accessible but I've never been inside.

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Melinda Priestley . 2024-01-08

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Great coffee friendly service . the food is a poor offering very basic

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mary gough . 2023-12-22

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I walked for about 15 mins only to be told it’s drive through only at 6pm!! I asked if I could just order at the drive through counter and my business was rejected. I will never buy coffee from there again!!

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Steven Charles . 2023-12-18

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Amazing coffee ☕ with a nice friendly atmosphere.

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Dean Weekes . 2023-12-02

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We have visited this costa a number of occasions now the staff are very rude and always get the order wrong and when you ask them to change it they’re very rude about it. It’s dirty and you always wait ages to get served. I will not be returning to this costa again and will be advising the rest of my colleagues in the ambulance service not to either

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Tracy Emma Stembridge . 2023-11-19

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Nice and clean Lovley staff. Nice and hot coffee

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Paul Sutton . 2023-11-04

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As always great coffee, served by very friendly and helpful staff in relaxing atmosphere well worth a visit

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John G . 2023-11-02

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Come to go through the drive through but it was coned off so had to go in which is a pain because we are both disabled . And the attitude of the staff wasn't good . Will not be going again

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John Justice . 2023-10-24

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Fabulous tried a toastie and cheese straw with a latte. Great atmosphere staff were amazing great vibe. Well worth a visit

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Sharon Krhovjak . 2023-10-14

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This is my favourite shop, staff are extremely polite and friendly, the atmosphere is calm n chilled out deffo reccomend

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Gail . 2023-10-10

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Dirty looking staff, furniture and environment. Service poor, customers wiping their own tables. Long queue. Just poor. Sort it out Costa.

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Amy Bricknell . 2023-10-06

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Nice coffee but card machine was not working so cash only. No Internet.

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Phil Smith . 2023-09-15

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Can be relied upon for a good coffee or tea but the foods not inspiring!

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Susan Garner . 2023-09-06

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This place is absolutely lovely absolutely brilliant stuff can have a laughing chat with them and lovely coffee and especially the hot chocolate recommend it to anybody that's passing

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michael . 2023-09-03

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Very nice atmosphere, great food highly recommended

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Dawn Stevenson . 2023-09-01

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Always a pleasure, lovely coffee and friendly staff

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Alan Richardson . 2023-08-21

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Short wait in the drivethru queue. But drinks were excellent. Had a peach iced tea, daughter had a blueberry bubble tea frappe

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Derek Ling . 2023-08-19

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Excellent service and a good choice of food.

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Colin Glover . 2023-08-19

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As always ,excellent coffee, produce and service . Only shop every fortnight ,but costa is on the top of the list for a refuel ,after a marathon trek up and down the foodstore aisle . Both my husband and myself look for ward to the toasted sandwiches and tea and coffee. Really the best . Everytime served with a friendly smile and kind words from obliging staff .

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Jean Murphy . 2023-08-16

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Great Coffee. Always had a good coffee and hot.

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richard sylvester . 2023-08-06

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Disgusting service with aggressive disrespectful staff. How can a store be open with no manager? Be better off closed

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Jack Scholey . 2023-08-05

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Not very busy today nit staff are very nice

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Eileen Britcliffe . 2023-08-04

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Not great customer service to be told at exactly 6.00pm "we're closed now so can you leave". Won't be going back there in a hurry.

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Sharon Bentley . 2023-07-26

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What a magical experience it was, superb coffee in a wonderful setting. This was one of life's joys.

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David Green . 2023-07-15

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Great service with a great smile can make others smile.

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Jobin Stephen . 2023-07-04

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Coffee good. Cake good. Then saw the staff snaffle the too good to go bag

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Angie Smith . 2023-06-29

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Lovely place Lovely staff great place to have a rest break from shopping xx along with awesome sandwiches and drinks xx

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Heather Joinson . 2023-06-23

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Nice cafe ,nice and clean and staff friendly .There's plenty of places to sit . Only thing I didn't like was the menu on the wall kept flashing to different menu and I couldn't see what drinks they had properly.

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Paula Roberts . 2023-05-15

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Great customer service, great food and great drinks very clean and the staff was very friendly

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Julie Hodgson . 2023-04-30

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Absolutely fantastic polite and friendly staff also made easy experience as I had my 5 months old grandson with me.

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john nelson . 2023-04-14

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Lil over crowded on this occasion had to wait to find a seat

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Sharon Storrs . 2023-04-05

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Despite using the drive through just after the opening time no-one took my order after waiting at the speaker so I moved round to the window to order and a guy just waved his finger at me, moved some blocks of wood holding the window shut and walked away. I waited but nothing so drove off and spent my money elsewhere. Bizarre customer (lack of) service 🤷🏼‍♂️

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Owen Morgan . 2023-04-02

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Staff very helpful and friendly always cheerful. Each visit is a good experience.

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Cheryl Richardson . 2023-03-23

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Generally good but queues tend to be long

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Emma . 2023-02-22

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Drinks great /food looks good but a bit on the pricey side for me .

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Adrian Wilks . 2023-02-12

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Coffee good but tables and floors are disgusting. Cleaner just wiped the bin out and now using the same cloth to wipe the tables! Puts me off eating here.

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Martin Pendleton . 2023-01-31

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Always quick service. Free cake on our previous visit.

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Jeff Parker . 2023-01-28

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Dinned in, no plates offered, take out cups given, girl serving absolutely miserable and stating couldn't order item when clearly on sale, five tables not cleared....pretty poor

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Darren Parkinson . 2022-12-26

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Of the chain coffee bars in the UK, Costa is consistently decent. The only gripes are that UK coffee sizes are way too big, and the coffee is always like lava. It also really winds me up when I'm asked if I want milk in my Americano...petty stuff, but I am a miserable old git!

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Carl Hunt . 2022-12-23

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Took them 3 attempts to get my order correct 1 girl serving 1 girl making drinks she was like a machine bless her both flat out not fair

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Nobby Smith . 2022-12-20

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Gingerbread and Cream Latte was spot on. Even got a mini Gingerbread Man hiding in my cream.... I then proceeded to watch him slowly melt away into my hot latte..... Because I am savage! Plus its yummy 😋🎄

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Ryan Turner . 2022-11-30

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Cinnamon roll very dry. Took it back.

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Dennis Bainbridge . 2022-11-21

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Staff very friendly and helpful.

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Rose Kavanagh . 2022-10-22

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Very busy. Lovely staff. excellent customer service.

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lee power . 2022-10-21

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Coffee it's ok , but staff forgot about the order.

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KINGA D . 2022-10-16

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I was there with my friend,should be open till 21 that was one of reason why we choose it,unfortunately about 17.50 one from staff person informed us that they are shutting down 18.00.A bit disappointed 😞

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Marlena Burdziuk . 2022-09-17

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New opening hours means we can visit after work.

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SH . 2022-08-29

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I use Costa a lot for my coffee. Good coffee & outside seating area.

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Jeff A . 2022-08-21

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First time in the Scunthorpe costa. Other than the funny tasting water which is to be expected in england it was fine.

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David Dymock . 2022-08-19

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Need to sort stocking issues out but drinks are always amazing

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Karl Lister . 2022-08-04

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Good coffee as always, friendly staff, but the clearing of tables could be a little swifter.

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Nigel Dalton . 2022-08-04

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It's always freezing in there coffee was OK though

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Karen Hornsey . 2022-07-06

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Over priced. Door didnt opened which wasn't good for a disabled customer sat outside trying to get in. However, there was a nice male who works there.

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Sarah scoffins (Scoff) . 2022-06-25

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It is a quiet place where I can go and have a bit of me time :)

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Beata Anna . 2022-06-17

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Ran out of salted caramel syrup for any of the hot drinks we wanted ..turns out others couldn't be made because of that either; like the salted caramel promotion option at the time for instance....why wouldn't you just order extra syrup if your promoting drinks that use the same syrup obvioisly your going to be using more of it.... unprofessional that a brand as established as Costa ran out of something so easy to attain ..all other signature drinks were coolers and frappes or just werent appealing. Not interested.... Not much speciality choices for hot drinks to give the consumers something a bit different...they were just your bog standard coffee options available aside from that...I personally prefer Starbucks customer service and will not change my mind anytime soon. We ended up getting drinks from maccies round the corner we weren't dissapointed to drive away from here empty handed.

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Benjamin Smith . 2022-06-07

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Great coffee. Always a warm welcome

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Emma Roberts . 2022-06-07

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Tables cleared but not cleaned. Not busy. Coffee well made.

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patricia . 2022-05-25

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Lovely hot Latte. prices have gone up but that's to be expected in the current financial climate.

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Helen Oxborrow . 2022-04-28

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Staff were really kind and accommodating, service was swift despite how busy it was for them and the costa itself is really nice within too. <3

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Simran sanghera . 2022-03-31

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Service is always slow. Never enough staff on to manage the customers waiting. Don’t even bother using the drive through, the service is even worse. Not the fault of the employees. To the owner — Hire more staff. Stop being cheap

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Cameron Finch . 2022-03-13

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So 4 of us went in for coffee and cake and 3 of us were offered napkins ! ...The staff tried to fit 4 cakes and 4 drinks all on a tiny tray, until I offered to take the cakes ahead of the coffee as it looked like the guys head was going to implode trying to figure out that it wasn't going to fit all on that 1 tray,... he should have given 2 trays , all the cake were hard and stale tasting not fresh ,... and the coffee was soo cold the sugar couldn't dissolve ...the 4 of us was also offered 1 knife and 2 folks for our 4 cakes for 4 people , I think someone may need to do a maths course there .

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bruno macedo . 2022-02-23

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Despite waiting at the drive through kiosk for 3 minutes & giving up/no answer, the staff would not take my order at the window because I then had cars behind me. "You're going to have to drive through again" Poor service & ludicrous policy.

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Andrew Winter . 2022-02-14

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Had the valentines drink and it was good, but not sure ill get it again. I usually buy their coolers. The berry one is delicious! My hsuband really likes the iced lattes. The only dissapointment is that when we go through the drive through, theres always a long wait, no matter when we go. It be quicker to park up and walk in but im far too lazy for that 🤣 we do enjoy our costa trips though.

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Samantha . 2022-02-08

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A bit of a wait, but pleasant staff and nice coffee.

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Kristan Fenix (Kwisstan) . 2022-01-15

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Was the usual good Costa service and coffee. Only downside was that is felt very squashed. Very little room between the tables.

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Annie . 2022-01-15

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Yummy 🤤 egg and spinach bap, fresh and tasty food 🍲

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Kamran Khan . 2021-12-30

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Great service, fantastic staff with a lovely cheery smile! They got part of my order wrong - it was very busy - and quickly sorted it smoothly with no hassle or trouble, and given with a lovely sense of humour.

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Dave Moore (Andre) . 2021-12-28

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Nice place for coffee/toasties. Bit pricey.

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George Thompson . 2021-12-27

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Always seem to be running out of stuff

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bob jones . 2021-12-15

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Great choice of coffees and seasonal specials. However, for those who are dairy/lactose intolerant there is only soya milk as a free alternative milk as the others (oat, almond, coconut) all come at an additional cost. The app and website does show clear allergens in both food and see drinks, as does the menus screen in the shop. Although, those who are dairy/lactose intolerant are not able to have the option of a hot chocolate. The drive through opposite Tesco is a good idea, but even during not so busy periods it is a slow process, which is not due to the servers who work hard to provide a swift service.

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Helen Raspin . 2021-12-12

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It's OK they need to learn not to waste milk. Not half as good as the coffee in Italy or Australia. They wouldn't touch it there.

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Karen Hornsey . 2021-12-12

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I use this costa a few times, normally I use the drive thru but this time I visited the shop for a sausage breakfast bun but had none left at 10am, was very disappointed as they only had vegan breakfast in. I'm sorry not everyone is a vegan, will visit other costa from now on. This costa is always busy, will avoid if poss.

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Sharon Milner . 2021-12-10

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Good location. Breakfast food sometimes is finished early

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Adham Abdelaziz . 2021-12-05

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When arrived every table had a dirty tray on and had to clear one to sit down. Not really a problem but should be kept clean, specially in these times.

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Peter Glassman . 2021-11-26

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We love dropping into Costa when out shopping. Great coffee and a relaxing atmosphere.

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Paul Corbett . 2021-11-03

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Great service, with the usual coffee & nibbles.

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Philip Rodgers . 2021-10-31

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Very friendly staff and as always a beautiful Chai Latte

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Damien Lynch . 2021-10-01

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Great staff and recently refitted so a great place to eat in as well as grab a drive through.

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Chris Fletcher . 2021-10-01

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Good coffee but it’s a waste of time doing click and collect here unless you wanna be late for work or wherever you’re heading. Thought I’d save time on a couple of occasions, arrived at the coffee shop ten mins later. No coffee. Then had to wait for it to be made. What’s the point of offering this service. Tried it the second time in case the first time was a blip. It wasn’t. Staff always pleasant enough though

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Vicky Hammond . 2021-09-14

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Nice coffee,not much more you can say

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Andrew Sanderson . 2021-09-12

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Decaf coffee was really weak. Really slow service at drive-thru - would have been quicker to go inside.

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Rachel Inch . 2021-07-13

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Very testy,, service is always good

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Anamika Anamika . 2021-07-12

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Good service all staff wearing masks quality products

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Cheryl George . 2021-07-10

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Lovely outdoor seating great customer service

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Tracy Lindsey . 2021-07-08

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An ice tea was ordered...when received there was no ice in It!

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mrs porteous S3 . 2021-07-06

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Really friendly Batista. Great coffee and their seeded toast is excellent. Very clean and tables cleared quickly. Covid safe.

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Mark Green . 2021-07-03

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Fed up of Costa always running out of things, this time medium cups for frostinos

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Travelling suitcase UK . 2021-06-19

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Dreadful. Ordered two cold drinks, cost seven pounds plus. Went to drink mine and lid fell off. Had to ask for a cloth, another drink was made but only the guy who handed me the cloth said sorry. I won't be visiting Scunthorpe drive thru again.

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Hazel Scotford . 2021-06-16

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hi coffee is good here fresh made

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joel abey . 2021-06-13

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Ideal location. Loved the open air sitting area. Calm and quiet. Peaceful

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Muhammad Taqi . 2021-06-07

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Hit and miss with the service depends who's working I suppose.

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Michael Darby . 2021-06-03

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Very clean lovely food and good staff xx

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Bev Roberts . 2021-05-18

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What can I say..other than it never dissapoints. Good coffee & other choices of drinks. Food very good. Always hot. Excellent service & clean. Staff friendly & very efficient.

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Pamela “Misty” Ringrose . 2021-05-18

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Order was recorded incorrectly, we had to add the extra items missed at the collection point. Also, we ordered a small mocha but got a small latte instead. As we used the Drive Through we only noticed after we had left.

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Julie Eames . 2021-05-16

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