Costa Coffee in Reading

Stopped off early for coffee and breakfast on way to train as exactly what i expected from Costa to be spot on.

I really like this handy coffee bar and the double espresso tastes great. The biggest thing I remember though is when I came in here once and there was a very nice gentleman serving. The woman in front of me was being dare I say it pretty challenging and he handled her so well. I almost wanted to say to him wow well done you’re amazing but I didn’t for some reason. Just got my coffee and went. But either he was just a natural or Costa customer service training is excellent. The ladies were very nice today so I think it could be the latter but the jury’s still out. Anyway good coffee. Definitely recommend.p.s good water Further to my last. Very good location for thinking through plan for coins. Everybody going about their day. Very nice coffee and water again. Very nice staff. Good sturdy outdoor furniture. Good colour too. P.p.s the guy with the great customer service skills has been with costa for eleven years!! and is from latvia. I think he deserves a coin. Very good espresso again. P.p.s I am back in Costa again and it is great. All the reading people are going about their days. It is work and school time. There are a lot of people waiting to speak the helpful GWR staff at the window. P.p.p.s now I know properly everybody’s names: Heema, Natalia, Rolands, Lucy, Tamara, Irina and Supervaky. They’re all such lovely names. The coffee is really good. P.p.p.p.s I’m a bit confused now. Because Heema said not everybody wants to share their nationality. And we are all British. But then people are from different countries too. S how does that all work out? P.p.p.p.p.s you can get Costa key rings here as you can see in the photo. I think it’s a cappuccino and it has the milky sign on it P.multiple.s I lost my piece of paper with everybody’s names on but i found the names again and they’re such nice names. Very busy today. Station is doing well. Gwr are at the windows helping people and at the turn styles. Lovely Reading people are chilling and moving around on the trains. Burger King is shut. So is Krispy Kreme’s. Cleaners have been cleaning. Costa coffee very good. Nice espresso. All the kids are going to school not sure what schools the go to. Lots of different uniforms.,

Friendly, courteous staff. Good range of products, both food and beverages. Clean and tidy shop. There is a seating area just outside the shop. It's wheelchair-accessible.

Only takeaway cups, even when drinking in. Clearly don't give a toss about the planet. £3.50 for a drink that tastes like cardboard. Terrible.

Such great service here! Heema and Nickolas are real stars, and a credit to this company! Thank you Costa!

Nice Staff, Quick Service, Great Frappe

A very fast, efficient and friendly service.

Tables dirty with empty cups on them as there is no bin.

One of the best coffee, and very kind stuff

Great service, friendly lady served me with a smile! Good pick up coffee for train journey

The Eastern European member of staff called "Novo?" was very rude and curt with customers today and seemed absolutely incompetant. Also his black jumper was covered in food and what I hope was snot. Finger nails very dirty.

The lady who took my order made faces about mu choice of order. Very impolite and unprofessional. Not the thing I wish for myself first thing in the morning.

Everytime I visit the staff are always extremely friendly and put a smile on my face!

Had a quick coffee while waiting for our train this morning. The staff members were excellent: very polite, friendly, and efficient. Great job!

5* for both of the staff, always smiling ❤️ They had full every morning, I don't understand why the management is not hiring a part time to help them, anyway, lovely people doing their best to make guests happy, well done guys, 5* for you ❤️

Delicious food, quick service and friendly staff

The most rude service ever encountered from the “gentleman” (in his 20s, short brown hair working on Friday at 3:30pm) who when asked if he could tell us which drinks were which due to allergies, he replied “errr no I can’t, I’ve already said it once” in such a rude tone and then threw the next customers drink down to end the conversation. Do not come here, find a Starbucks or go to the drive thru. He doesn’t make good coffee either.

Asked for oat milk and payed the extra, got given normal semi-skim- very weak hot chocolate despite paying £4.10 for a small

Excellent customer service and interaction. The coffee was Costa standard so you know what you're getting but I had to write a review as the customer service was so good. I think the guys name was Diaz. He was chatting to my daughters and having a laugh with all of the customers while working hard with his colleague to get the orders out. On top of that he gave my daughters a biscuit so they were well happy. Really great to receive such cheery good service to bring some life to Reading station on a grey morning

Amazing customer service ! Thank you for a little gingerbread 😍

Wonderful customer service at this Costa and I've been to quite a few on my travels. The young man taking orders was engaging positive, cheery, chatty and humourus.

No staff and shocking service get a grip Costa!! Quite clearly couldn't care less!

The gentleman who served me was a ray of sunshine, great customer service skills. My capp was very well made by a lovely lady. Thank you both

Waited ten mins after speaking to staff for them to come and serve us at the table. Have up.

Staff seemed overworked but we're nevertheless very helpful and happy. Coffee was served quickly and was great

Coffee was disguising. Poor service and lukewarm

Very friendly staff. They made my day

It could get busy sometimes. But staff are helpful and the shop is right in front of the main entrance so it’s very convenient for those who need to wait. Coffee is great as usual and so is the food.

Amazing service the best costa I has gone before, very kind i have not words to explain the service just incredible!!

Costa Coffee in Reading Station is my favourite to have my drink exactly as I want !! Always with the best staff :friendly and hard-worker.They always cheer my day up and recharge my energy. Absolutely recommended. Thanks guys for everything! :D

Great coffee shop in a great location.

Good coffee stop before my train journey.

Served a coffee with butter inside today

After a gentleman push me outside the coffee shop and made me drop my coffee I just get back to the shop and those amazing staff offered me a coffee, thank you ❤ just what was a bad start becomes a great day ❤️

Twice I've ordered a caramel latte, twice it's had no caramel in

Service is great and stay in and drink good for quick meeting

I love coming here before my travels to Guildford, staff are always friendly and they even know what I drink now, don't even have to say it! By far my favourite costa around town😌❤️

Good coffee, helpful friendly staff even at Stupid O'clock in the morning

Coffee great as usual. Customer service zero I'm afraid. 1,15 visit on Easter Sunday. Both cappuccinos were served about an inch from the rim of the cup. My wife asked for extra milk and she tried to change us for it. We expect to be served full cups as the coffee is not cheap. This attitude is unacceptable to us, we visit Costa at least 5times a week every week

Disappointed in the coffee, and had to pay extra for soy milk?

lovely service, tasty drinks, a bit pricey

Costa, Costa. Good as Costa goes

Fast, efficient service. Very handy location in Reading Station

Friendly staff, coffee tastes good, good place to sit and wait for friends. Only downside - the Pain Au Raisin is a bit rubbish. Pain Au Raisin snob 😀

Probably the best Coffee experience ever!!!!! Great staff, great atmosphere, quick and reliable, just what you need from your morning coffee outlet! Good work guys!

Always friendly happy staff. Quick efficient service.