Based on 155 opinions finded in 2 websites
Based on 155 opinions finded in 2 websites
Nº 207 in 495 in Maidstone
Opinions
the delivery time kept changing food and coffee Luke warm can't fault the delivery driver
Naomi . 2024-09-17
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The tandoori flatbread was missing from my order
Joanna . 2024-08-31
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I love the consistency with costa everywhere you go. The atmosphere her is very lovely. I live the option of sitting down outside to have your coffee. The inside is also well ventilated with air conditioning units. As always, the coffee is always the best you can get, made in good time and served with the right temperature. The staff are really lovely, always wearing a smile on their beautiful faces. Parking is not a problem at all. I'm sure I will pay regular visits to this spot
Olatunji Olure . 2024-05-14
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my hot chocolate was meant to be late and I received a regular and my muffin and pom bears never turned up
Henry . 2024-05-06
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My coffee was cold not would like a refund please
Vanessa . 2024-03-29
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The food and delivery were great.
Joanna . 2024-03-02
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Lovely food and friendly delivery driver.
Joanna . 2024-01-20
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Ordered a toasted sandwich and got a cold cheese and bean sandwich that hadn’t been toasted still in the fridge packaging
Paige . 2024-01-14
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Lovely food and drink as always
Joanna . 2024-01-06
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It was lovely although the coffee had leaked slightly.
Joanna . 2023-12-31
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It was lovely food except I received a warm coffee instead of the iced latte and a salted caramel brownie instead of the gluten free brownie.
Joanna . 2023-12-15
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Excellent Service Delivered quickly and still hot Everything turned up and was nice Thank you 😊
Naomi . 2023-12-03
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Days it was delivered but I never received the product 😡😡
Alivia . 2023-12-01
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Nice food delivered on time and friendly delivery driver.
Joanna . 2023-11-04
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Order was incomplete. No marshmallows and cream for the hot chocolate I ordered
Ian . 2023-11-02
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Lovely food although straw was missing for drink.
Joanna . 2023-10-28
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We have always received the correct food with Costa coffee at the right temperature and delivered in good time. Unlike McDonalds who give us wrong items and long wait times.
Joanna . 2023-10-21
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The girls working there were really supportive and found a local taxi number that drove me to my tandem skydive
Maria do Carmo de Sandes de Colimão . 2023-10-16
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Driver was very polite. Food was great as always.
Kellyanne . 2023-09-15
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Delivery time was changed 3 times. Restaurant is a 3 min drive away
Carly . 2023-09-13
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The food is lovely, as always, but there were some items on the menu which were unavailable. I would like to try the unavailable items!
Joanna . 2023-09-02
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I pop in here quite alot and even when it's busy it's fast and friendly service, Order always correct and they write on the cups where we have 1 Oat milk drink without being asked.
Bethaney Gibbs . 2023-08-15
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I visited Costa today with my sister to get our fave summer time drink - frostino, and we were immediately greeted with smiles from all the members of staff. I was quickly served by a lovely girl called Tiffany who was super helpful and catered to my sisters special request for her drink which made her happy. She severed us with a smile and we ordered the Chocolate fudge brownie frostino, which I highly recommend as it was delicious and my sister admitted it was bursting with flavour. This was the best frostino I’ve ever had as the mint choc chip used to be my favourite, however this topped it by far. I was extremely happy with my experience today and will be visiting again very soon. :)
Matilda Wicks . 2023-07-28
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Nearly always very busy, this coffee shop buzzing with atmosphere & noisy coffee ☕️ machines 😀
Jennie Mchenry . 2023-07-27
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Wouldn’t know my order didn’t arrive. Said delivered but not to me.
simon . 2023-07-22
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There was a queue but quickly got served
Ronald franklin-knight . 2023-07-04
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The food was delicious, as always, and the delivery driver was very nice and friendly.
Joanna . 2023-05-06
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Our coffees never turned up despite the driver marking it as delivered!!!!!
Kerry . 2023-04-11
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Coffees are absolutely horrible and cold - I would like a refund - they were late
Jo . 2023-04-05
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Over an hour and 10 minutes late, food was cold and not good.
Elise . 2023-03-09
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Starting to look a bit weathered and worn. Could definitely do with some TLC. Some staff seem to spend more time sitting in the corner taking up valuable customer space. The best time is after the school run as it is prone to be a magnet for shrieking infants.
Garry Davis . 2023-02-27
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Missing item, told by a note, out of stock
Lisa . 2023-02-11
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Went today with my son, got sold a warm weak flat white, sat at grubby tables with dirty stained seats, grubby and stained paintwork, rubbish bin outside full with no lid, yuk disgusting place !
Desert rat . 2023-02-01
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Everytime we order from you we are always missing another item! We paid for 2 sausage rolls and 1 bacon and we are missing 1 of the rolls! I would be too bothered by this but that fact is one roll costs nearly £5 and that this always happens!!
jamie . 2023-01-15
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Great service as always and delivery driver is always polite thank you
Sophie . 2023-01-10
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Food and drink great as always, just a shame the delivery driver was rude....on his phone...
Lisa . 2022-12-05
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Very fast service. Food was hot and very nice. Thank you
Kellyanne . 2022-11-29
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Nice little coffee shop to be fair. Staff are very helpful.
Paul Green . 2022-11-17
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Has got to be the slowest Costa coffee in the country . Maybe they should consider serving customers on the counter rather than sorting deliveroo orders for 20 minutes .
James Gymer . 2022-10-23
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Friendly staff, good service, clean environment, what more do you want from a Costa
Billie-Jo Collingwood . 2022-10-03
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Super quick service, can't fault it. Literally arrived within 30 minutes of ordering it.
Sarah . 2022-09-28
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Honestly the worst costa I’ve ever been to. 15 minutes to be served with no acknowledgment to myself, even with three ladies on. Got my order wrong and overcharged me. Took me 10 more minutes to get the drinks. The place was a total mess. Had a queue out the door because of how incompetently slow they are. Just shockingly appalling. Avoid!!!!
Katie Parfitt . 2022-09-11
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£3.85 for a medium Latte that was more like a small one as only just over half full
Melissa . 2022-08-18
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Frappes were amazing and the toastie driver was also kind!
Luke . 2022-07-29
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First time ordering food. Sausage bap delicious!
Lisa . 2022-07-24
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The donuts forgot my toastie and other things wernt right
Gary . 2022-07-22
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Great during the week but regularly suffers from dishwasher breakdowns on a weekend, or are the staff just too lazy and disorganised to clear the tables?
Andy Langridge . 2022-07-17
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Thought I'd picked a bad time as the queue was out the door, but it moved quickly and the coffee was brewed and served promptly by friendly staff.
Simon Henley . 2022-06-12
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Didn't receive order after paying
Brad . 2022-06-01
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Wrong order 2 lattes arrived one was half empty
Sue . 2022-05-07
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Toastie wasnt as hot as expected but still nice
Rebecca . 2022-04-24
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Late and cold 🥶, for the price awful won't be getting costa again
Gary . 2022-03-06
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Excellent quality thank you Hot drinks hot food refreshing cold coolers All extra included No spills leaks excellent
Sukhi . 2022-03-02
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Always good Coffee. Polite staff and clean.
Lee Probett . 2022-02-24
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Excellent hot food drinks delivered
Sukhie . 2022-01-10
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Items were missing from my order and drinks made incorrectly. Had to throw them away!
Adrienne . 2022-01-10
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Bit disorganised but I had a nice time.
Stuart Chilmaid . 2021-12-11
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Friendly staff and Good service.
Mark Thompson . 2021-09-26
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Staff are so unhelpful, so miserable and rude, asked for 2 latte 1 come with skimmed milk which I didn't order so I asked can it be changed and the lady, which it was rudely and then given a half empty cup of the worse tasting coffee ever, Ended up in the bin.
danny hill . 2021-08-29
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Perfect Quick coffee and kids snacks on the way to Leeds Castle
Mariusz Zlot . 2021-07-19
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Excellent service. Great coffee. Friendly staff.
Susan Ashworth . 2021-06-06
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Friendly and efficient service.
Steven Miller . 2021-05-14
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Staff always pleasant, great coffee
Tony Saunders . 2021-05-09
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Friendly staff, well made cup of tea!!
Heidi Stapley . 2021-05-04
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Best Costa I've been to. Really pleasant staff, spotlessly clean and well stocked.
Sarah Gude . 2021-03-31
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Very, good, little queues, easy parking and convenience, staff didn't look happy but it was 3pm on a Sunday so that's okay
Ice Cuddly . 2021-03-28
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Excellent service, friendly staff
Emma Tompkins . 2020-11-24
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The ability to take own travel mugs also brings the price down by 25p per drink. The people are always friendly and provide excellent service. :-)
Greg Wilson . 2020-10-17
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Coffee great doors wide open not so great. Didnt hang about a bit chilly. Remember your coat if you visit
Matt Corden . 2020-10-16
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Small but nice and friendly Costa Coffee.
David O'Brien . 2020-09-16
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Nice manner of the staff, loved that they were strict with their covid policies, so many places flounce them, nice and clean and got the 50% off so was a nice cheap treat.
Marilyn 3456 . 2020-08-27
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Had bad experience with manager Sara will not come back
Elizaveta Kuzmina . 2020-08-05
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Good to pop in for a delicious coffee
Stelian . 2020-07-27
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The two people behind the counter seemed disjointed from the job itself. Neither had face masks on or gloves,even though theybare dealing with food and drinks. The coffee maker had his bare hands allover the cups and lids before handing them to me,the customer. What point of contact is the cup to my body? The cup goes in my hands,the lid goes to my lips!!! If i did not sanitise both before consuming,then i could easily contract the virus. Yet they have massive screens to protect themselves and only allow 1 person from any group to make the order,aswell as have contactless payment only!!! A complete mockery of the whole Covid19 health and safety at work ethics. The coffee was ok though.
Jeremy jiggers . 2020-06-29
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Go in here after I've done my shopping
Paula Skilton . 2020-03-09
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Barista's make excellent coffee here, place is kept clean. Can be quite busy around lunch time.
Nathan Jones . 2020-03-07
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Great value, super clean. The young lady who served us was very friendly and welcoming. Did not have to wait long to get served and for our hot paninis to be ready. Ample parking though the car park can be busy.
Jon C . 2020-03-04
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Random stop for a coffee. Costa coffee was there, in we went. Quite small, quiet and fairly clean. Young helpful staff. Coffee is normal Costa quality and food was fresh
DoubleO . 2020-02-28
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As always very friendly staff and excellent customer service.
Andy Ferguson . 2020-01-24
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Stood in the queue for 15 minutes no movement no apology or explanation 2 people working on each order whilst we all stood there, ended up walking out
Daniel Williamson . 2019-11-24
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Jauki vieta Jums ir Jūsų šeimai, puikus aptarnavimas, nuostabus kolektyvas
Virgilijus Pužas . 2019-09-22
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James was a very polite member of staff and ensuref that I was served with the upmost professionalism. The coffee was very nice I will be visiting again.
Max Beaton . 2019-09-08
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Extremely polite staff, hard working and a very welcoming atmosphere. Would definitely visit again!
James Gilby . 2019-08-20
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Fast service nice clean surroundings staff friendly great quality drinks as usual would highly recommend
Jodie Janur . 2019-08-20
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Staff not as friendly today as the first time we nent
diana wilson . 2019-07-20
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Unclean, unhygienic mess of a place. Spoon was dirty, as was the saucer and table. Germs everywhere. Didn't stay long and I cannot believe they had a 5 star hygiene rating in the window. I think they need a revisit.
Chris . 2019-07-17
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Lovely coffee as usual. Very friendly staff
Tracey Humphrey . 2019-06-28
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Very nice coffee staff were a bit slow and tables were dirty
Roberta Muir . 2019-06-18
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Excellent and polite service and a good coffee as well, thanks 😗
Gary Gilby . 2019-04-26
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Nice cool air conditioning. Also good ambiance.
Theo Gulland . 2019-04-18
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Had a good coffee, and service today.
Kevin Puttock . 2019-04-09
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Slow service and not very clean
John Bethell . 2019-04-06
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Dirty! Not been cleaned properly for ages and the staff were inexperienced and not very friendly
Mike Hodgson . 2019-03-18
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Happy to let is use power outlet and have a toilet. Win win when out on site
Marc Letford . 2019-03-01
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Good coffee as expected from Costa
Nick Fairhall . 2019-02-21
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Small busy Costa but watch the free parking time
Bill Ryan . 2019-01-29
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Just been here with my daughter. Ordered a Chai latte and hot chocolate. Hot chocolate was fine but they don't know what a Chai Latte is. I had some sort of coffee latte. When I when and asked about it I was told that what I had was what I asked for. I pointed out chai latte wasn't a coffee. Was asked what was it i wanted then, because thats how they make it. All I got was they had changed the "syrup" they use a few months ago, but other wise it's the same. I had to point out again it wasn't a coffee drink. In the end I went without a drink as I'm not a coffee drinker and the two staff had no how to make it. No refund offered. Ended up spending £6+ on a small hot chocolate. Won't go there again, will stick to one at Next.
laura webster . 2019-01-12
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Careful if you park here, a chat, a meeting and a few coffees cost us 3 parking tickets
Stephen Minett . 2019-01-01
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Cab beat a good coffee in the morning nice cafe and friendly staff
Matty Austen . 2018-12-30
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Great place to have a decent coffee or whatever else you want to drink. The staff are very polite,always with a smile on their face and friendly ,they have got to know me now so much so that if i'm waiting in the queue to be served by the time i'm ready to be served my drink 9 times out of 10 will be waiting for me,this tends not to happen if they are short staffed or busy,its that personal touch that sets this Costa apart from other Costa shops and other Coffee shops that i have visited. If you are in the area or shopping next door in Aldi i highly recommended the place so pop in for 5 minutes and have a coffee,you won't be disappointed. One thing of note is that it does get busy but the standard of service or the coffee do not suffer in any way.
Pete booker . 2018-11-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We went last weekend to dance and listen to some live music. This place was a lot of fun. Beer is fairly cheap. No air conditioning, but they had a few fans. It was okay, even on a hot night. The music was great. Dancing was fun!! We'd go back for sure.
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What a beautiful jewel in Kent!!! Idyllic setting, a true escape.... I cannot praise the staff highly enough! Nothing was too much trouble and we were encouraged to ask for any help over anything!! On our arrival, my sister and I were so excited to be celebrating my 60th birthday, and we were laughing and sharing with our reception team.. once in our room we had a tap on the door and were presented with a box of chocolates and a best wishes card!!! 😃 That was such a wonderful gesture , and made our stay magical!! Thank you to the hardworking, dedicated, empathetic team!!!✨
1655 Opinions
I see the payment has been deducted from my bank account for £41.09 but there is also a pending payment for the same amount can you advise why please