Costa Coffee in Spelthorne

Best place to chill do some shopping and have some real good interaction with the staff , cooperative manager and one of the guy Syed always cracks good joke , it's not feel like a coffee shop but felt like home

Always make nice coffee and snacks here.

My favourite place to grab a coffee and get some work done - the upstairs is particularly handy for setting up with the laptop.

Never ever been in a Costa. Too expensive and silly trendy. Prefer local coffee shops

Lovely staff, good coffee and a good range of drinks.

I've been a regular here for many years and am always greeted by super friendly and experienced staff who go out of their way to make every customer feel welcome! I must admit I don't venture away from my usual cappuccino so can't judge other items on the list, but the venue is cosy, spacious, clean and very well run.

Why does this place insist on using an incorrect Post Code? The correct post code is TW16 7AZ.

[June 2024] Parking a challenge, but all good once inside.

Always smile and friendly staff at the costa in Sunbury-On-Thames

It's a a Costa. Best coffee in the high street

Only drink coffee from here very friendly staff

Excellent staff. I always enjoy going there.

Good coffee, great snacks, cakes and sandwiches but a bit more expensive than other coffee shops.

It's a Costa. Staff at this branch are friendly, it wasn't busy and it was clean.

Great Costa Coffee with great staff and the food is also delicious and amazing and usually quiet and not that crowded.

It's just a Costa but it's not like there's very much else to do. There's a nice view of the motorway from the top floor.

Lovely staff. Super helpful and friendly. Better than average Costa.

The croissants are not croissants but a piece of bread.

Comfortable cafe not too busy park easily. Good coffee quick service. Good having Costa app for cheap deals.

Friendly staff, clean and tidy good coffee

Have a great coffee and almond slices.

One star I'm afraid ... I generally look at the positives in buisness and service... but popped in for a coffee and sandwich this morning, and the manageress was so rude to her member of staff 3 or 4 occasions almost on the point of bullying 😡... you will never get the best out of your staff if you even come close to that . Most probably why there is a sign up saying staff wanted . She really needs to either take a good look at herself or go on a training course . Embarrassing and uncomfortable for the customer to hear and see . This is 2023 not 1983.... get with the times costa .

It never opens in the morning when they say it should. If you say you open at 7 then why are you still closed at 7.10. Otherwise most of the staff are polite and efficient.

Good coffee but upstairs is always closed

Regularly have a coffee from Costa Sunbury Cross. Always friendly, efficient staff who make a great cup of coffee.

Handy location, good and friendly service, usual great Costa coffee. Watch the parking it's only 1 hour free and you will get a ticket if you over stay even a short tiime

It has coffee. Staff busy cos of offer. Edit:- staff still busy. Very friendly and helpful

I tend to use this branch when I need to have informal meetings with clients. The upstairs area is perfect as it's rarely full. Coffee always on par, so that keeps me happy!

Social distancing not exactly helped by shutting off ⅔ of the seating area when I was there. Also disadvantaged through no fault of their own (probably) by the egregious ANPR car park. I've suffered the "penalty charge" once and now visit Costa way less often as a result. More or less certain Costa's loss through my lost custom will now exceed that "overstay" parking charge. But still waiting for a proper fix.

Ewelina who is a *Super Star* and her team in Costa Sunbury are always welcoming :) They make the best coffee in town! (Seriously!) Consistenly good and strong enough to wake me up in the morning! Thank you for always looking after me.

Be careful what you wish for. I ordered a grande mocha and boy was it GRANDE! tasted great though as does the iced strawberry thing. Good staff and it's clean.

Popped in for Takeaway Frostino. Staff always friendly. There again with newborn great grandaughter. Good service & food.

Very nice staff this branch and nice manager.makes all the difference

No tea and no skimmed milk. Disappointing doesn't cover it.

I love the Christmas hot chocolate

It has never taken so long to get a coffee. 2 people in front of me. One staff member and 2 trainees. All the collection and Uber orders being done first. This was 12 midday. Took about 15 minutes. Where are the other staff?!!!

Staff are really good 👍 Good going guys!

Relaxing place to sit and watch the world go by with a latte!!

Wish they had more food options. It's always so limited. Happy with hot and cold drinks varieties

Friendly staff .. Great location for me closer to home

Kedves hely figyelmes ,gyors kiszolgalas

Staff are very welcoming, and the coffee is good. I would recommend sitting in for a drink. They have toilets and social distance guides with arrows on the floor. I'm always stopping here during lunch to get a coffee.

Lovely toasted cheese and ham sandwich

Very good environment, i like the people working in there, speaking nicely always. I am very happy.

Very friendly staff always helpful, always nice and clean, and the skinny lattes are delish

2 april 2021 - between 9 & 10 AM , latte with coconut milk , wonderful and sooooo tasty ! Thank you ❤️❤️❤️

I didn't go in and I don't like Costas coffee

Friendly staff, good caramel hot chocolate 👍

Good coffee but dont accept cash which is disappointing.

More like a drop in centre for the workers' friends

Staff were busy chatting while I patiently waited - never a good impression! Otherwise, good and drink were OK, much the da ame as any other Costa.

Incredibly rude member of staff, ordered a soya she started making the coffee with regular milk and when asked if it was soya she sighed rolled her eyes and slammed the cup down to make another. Took off her name badge when asked for her name and wouldn't say what her name is, so I'll just describe her as average height eastern European woman with brown hair. As we left the shop she decided she should heckle us on the way out shouting 'thanks for coming, we're open 7 days a week'. I seriously thought Costa was better than this but clearly their staff need educating on the potential severity of someone being given something they are allergic to. Absolutely shocking treatment of someone who has an allergy and I definitely won't be back.

Great to have this costa coffee. Polite and friendly staff.

Hi all my lovely customers we will be re open on 18 June 2020 at 8am to 4pm me and all staff can't wait to see you again and start prepare your favourite coffee to enjoy your morning or afternoon. See you soon !!! ,☕☕☕☕☕🧁🧁🧁🧁🍰🍰🍰🥪🌯🥙🥐🥯💓💛🧡💚💙🤩😁😆🤗

Not understood by the person serving. They were too busy talking to each other behind the counter.

Great little Costa with a good range of food and beverage options. Not much merchandise/keep cup options available. Thought there would be more considering the size of the store as although it's not giant, it's still a decent size. Nice toastie and delivered with friendly service

Coffee was nice enough, staff were alright, seating was limited. Average all in all.

Holds up the Costs name well from my visits. I love a good costa toastier and latte and i wasn’t disappointed by the ones that I bought here. I was impressed at how well they cater for takeaway toastier with their cardboard packet. Parking in the shopping area that this shop is in, can get a bit much, combine tiny space with terrible driving and you will need to bring your patience with you if it’s not early in the morning.

hot chocolate with old whipped cream disappointed

Nice coffee, good staff and a fair few snacks and toasties. I visit them regularly.

Staff friendly but they do not carry any costa promos...I will go to the next costa.

A smaller shop but the usual Costa quality.

Good for lovely coffee with friends

Great place to meet up with friends x

Management have ordered staff to take down their poppy donation box. Very very sad. This has given Costa Coffee a very bad image in the eyes of the public. In fact I'm sure because of this there will be a drastic drop in custom unless they make a public apology

Why do you refuse to sell poppies...

Great customer service. The girls are always smiling and coffee is AMAZING

Exactly what you would expect from Costa Coffee - good selection of drinks and cakes available. Not the biggest of plots so therefore space is limited if visiting with a pram and therefore unable to go upstairs. The recently introduced meal deal seems to be good value, where you can get panini, coffee and crisps for £5.

Staff bored and it showed, couldn't be bothered to converse with customers, didn't know how to make my coffee so I was given a decaf latte for £3.15 instead of the £2.75 I usually pay.

Good coffee and cake nice staff

Tried their lunch deal. It was great value, panini, coffee and crisps for a fiver. Even at the end of the lunch period, the panini still felt fresh. The whole place was clean and tidy, so would definitely go back and recommend.

It could be a great Costa, but it just isn't. It has a nice bright upstairs area where cosy chairs are and one could do a bit of work or studying. But that area is frequently closed. in the last few months I could not arrive at a time where the upstairs would be open. Therefore customers are stuck in the horrible small and dark downstairs area - simply because the staff doesnt want to clean upstairs as well as downstairs. It is clear. But I m wondering - why are Costa paying for the space if it is constantly closed upstairs ?? Anyway - I won't be visiting more, it is just getting worse.

I love Costa Coffee, a good one that is! This place seems to be hit and miss and the staff just don't seem happy! There's one barista I try to avoid like the plague as she never gets my hot chocolate right?! I mean, how hard can it be to make?! Plus, she never ever smiles! The woman who I think is the manageress is just as miserable! This place needs to fix up because it used to be my chillout place for an hour or so but recently, I don't stay for more than half an hour

A very good service and nice staff

It's coffee it's good and it's fast.... What more do you want

Nice Costa this. My only criticism is that with most of the units on Sunbury shopping centre, space is limited. Therefore at busy times it can be difficult to find a seat. Other than that, the usual good coffee and very friendly staff as you would expect from Costa.

Rude staff, who didn't listen to my order. I clearly asked to sit in, and was given takeaway cup and heated up a pastry to boiling put that I didn't wanted heated up in the first place. Poor Costa this one.

Favourite Coffee shop. Toast and Jam is a fav as well.

The coffee was okay. It's a costa. It's fine. But the barista that served me was so rude! She asked what I would like and halfway through me saying what she wanted she turned around and started talking to the other barista for 2 minuets. Then when making my order she took a phone call at the same time as making my coffee! Outrageous.

I visit here regularly. It was a bit cold in there this time but we did sit near the door.

Staff always lovely and friendly in here! Also make a great coffee and toastie (always toasted properly so the cheese actually melts!)

Generally like costa but a lot of bad experience with this one. I take coffees to go and they keep forgetting the syrups.

Staff are friendly. Quite a lot of seating upstairs.

Not the best Costa I've been to, seating is a bit cramped but staff are friendly.

Excellent as usual and a great bacon Roll

Special birthday purchase of 2 extra large hot chocolate drinks with extras like marshmallows cream etc, well first the lady did not want to serve, did not smile however the chap making the drinks and said can I help so I informed her of my request, but only got to say hot chocolate she turned her back on me so I said to the young guy, what I wanted in addition and it was to go, she turned away to cook some food, I had to call her to finish my order i.e two chocolate muffins, these were stale. She actually huffed. I explained I was taking away, I put my card thru for payment again I had to call her to gain a receipt, she was not pleased, so miserable, the same guy was so helpful i.e. the cardboard support and paper bag. Now this came to over £11. and I accepted that, however once arriving at place 10 mins down the extra large cup, which again the young guy had to show me sizes only 2 different sizes, as she ignored me. When I arrived the cup was half full so where was the cream marshmallows etc I paid and extra £2.00, the hot chocolate was delicious, the young guy knew his skills and as for her, ah well 2 out of 3 not bad.

Nice to have this in a small high street. Good service and friendly staff

Cortado, cortado, cortado all the way! Nobody makes coffe like Costa.

Service is very good staff are very welcoming

Coffee cold not very good response from staff.

Rude staff and just got to know that they are franchise and don't accepts any offers that other Costa's do. Rubbish....As the customer, how do we know until I pass the queue and ask the lady on the till when paying.. there need to specify somehow otherwise, its waste of time if you have point that you can't use.

Caffeine. Lots of it. What's not to love?

I love Costa coffee but this place is so hit and miss!! They change their staff constantly and the staff they do have are miserable especially the manageress! Every time I order they make me repeat myself again and again and never make my order to how I've politely asked. Hot chocolate is either tasteless or full of foam in the cup! When it first opened it was my favourite place and the staff were friendly but now, they need some new friendlier faces with good management skills

Consistently good coffee served by friendly staff in a cosy environment, couldn't ask for much more!

So pleased a branch has opened in Sunbury, it's now even more easier for me to get my near-daily fix of a large chai late. Staff are friendly and there's plenty of seating available to take advantage of the free wi-fi connection if you're ever in need of some quiet time to get stuff done.