Based on 302 opinions finded in 1 websites
Based on 302 opinions finded in 1 websites
Nº 128 in 280 in Surrey Heath
Opinions
I've had the new iced whipped late twice now in two days and both times hasn't been great. They don't seem to do it the same as other places and this time they used caramel syrup instead of caramel sauce which is totally different and not the point of the drink.
Rebecca . 2024-06-27
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Great staff here , very attentive and friendly. Great coffee skills too, I love my Flat white not too hot , always made to perfection. Thank you !!
vincent benghabrit . 2024-04-08
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A huge thank you for the ladies who worked in the afternoon. My daughter spilled her drink by accident. Staff kindly offered a free replacement and cleaned up the spillage without hesitation. My cortado was fabulous as well.
Kri Str . 2023-06-14
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Great location and excellent service by Unami.
Gabriella Waaijman . 2022-12-27
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I never been to a coffee costa shop never felt the need but had a cold cappucino and i will be going again
Poochie73 Lynch . 2022-09-25
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Tuna melt and mozzarella melt sandwiches were cold. The staff member took them out of oven before the timer finished.
Salaheddin Khatib . 2022-06-18
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Very calm environment and nice spot to chill after shopping. Service is okay.
Lewis Jackson . 2022-06-10
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Disappointed with my cappuccino. Only got half a cup...I know it's suppose to have some sort of foam but this is literally half a cup. Tasted nice though 🤷♀️ staff was nice when I asked for more hot water to be put in, which is the most important thing
AlphaBlu3 . 2022-04-16
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A bit grubby and in need of a facelift
David Jones . 2022-03-02
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Beware of the toilets ,in a shocking state.
Chris Davies . 2022-02-11
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Very busy but efficient service. Just had a relaxing coffee!!
carol mccleery . 2022-02-02
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Love the children getting free drinks while they have a cake 🎂
LORRAINE HOW . 2022-01-12
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My very first outing with my granddaughter and daughter 💘
Sylvia Holm . 2022-01-10
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Not much different from other Costas.
Eric Wilkinson . 2022-01-04
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Good fast service great coffee.
David Wyatt . 2022-01-01
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Top spot for a chill and a think about whether you need to buy 'all' of that
Andy Baul-Lewis . 2021-12-31
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Would give 5 stars but it's expensive
Christopher Kemp . 2021-12-29
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Nice and relaxing for a friendly chat with friends. Free parking at Next
Assaf Frank . 2021-12-20
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Lovely coffee, well deserved stop off.
Jo Feltham . 2021-11-09
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It was ok a bit slow to clear the tables
Denise Hodge . 2021-11-01
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Got one burnt coffee and partner got a awful milky coffee. Couldn't even finish the coffees! What a waste of money!
Spartan Hunt . 2021-10-03
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Quality espresso drinks. Lots of alternative milk options and big open sitting area at this location.
Issac Stickley . 2021-09-02
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Large seating area with floor to ceiling windows which nicely light up the cafe. Friendly staff and of course, some quality coffee too!
Jamie Glover . 2021-08-05
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Nice place to watch life go by. Love the big windows
Tony Murphy . 2021-08-05
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Ok place in Next but very hard to hear the staff behind masks and screen.
Peter Jones . 2021-07-09
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Just received a delivery from Costa, I ordered a chicken fajita wrap but received a ham and cheese toastie with a note to say they had run out. Firstly they had no idea whether I eat ham! And secondly it was stone cold and rock hard.!! Obviously been sat on the side for ages, as it took an hour for the order to arrive!! Bad customer service on this occasion and has now put me off ordering from them.
Tina West . 2021-06-27
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It can get busy and long queue sometimes but if you go after lunchtime rush there's barely anyone there and the atmosphere and coffee is lovely!
blocky on a toilet . 2021-05-29
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Have been drinking machine coffee for a while, only Costa machine may I add. But I really enjoyed sitting In and drinking coffee.
jj warwick . 2021-05-27
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1st visit since lockdown restrictions have eased. Very clean, adhering to all guidelines so had a very relaxing coffee!
Karen Livingstone . 2021-05-18
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Well organized, great to sit inside and have a relaxed coffee break.
John Sims . 2021-05-17
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Pick up only and socially distanced queues.
Ruff-CTR . 2021-04-15
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Staff are helpful and friendly. The festive drinks are available here too. Although on the website says you can get The purple one hot chocolate, but seems no store around the area does it. You used to get a little Chocolate with your Terry's hot chocolate, but don't seem to have any either. However overall the store is good, so would highly recommend.
Kelly Boo . 2020-12-13
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Unfortunately the coffee quality was not as expected from Costa.
Thomas Elgy . 2020-12-07
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Very good. Nice cup of tea. Well spaced out.
Sturan 2016 . 2020-12-05
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Great coffee and felt very clean! Staff were also friendly! Would go again.
Jackie Middleton . 2020-10-31
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Love a coffee. Staff ok although can be slow at times.
David Weston . 2020-10-28
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Always a superb cup of coffee .Thank you
Phil Hurley . 2020-10-18
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Very helpful and was very clean
Kerry Buck . 2020-10-16
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Great customer service. Clean tables. Social distancing observed.
Linda Carter . 2020-10-09
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Service poor.pointed out to manager gentleman in queue not covering nose and mouth with mask.he said it was a Costa problem and did nothing. Not enough staff or help from manager as he was busy on his laptop or talking to the girl who was supposed to be clearing tables. There was a queue round the store.
Francis Burke . 2020-10-03
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Friendly staff, vovid rules followed,great coffee.
Patricia Kelly . 2020-09-29
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You can always rely on Next Costa for a good cup of coffee.
Terry Hawkins . 2020-09-28
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Experience was good, lovely location. Giving 4 stars as both my husband and daughter did not enjoy their ice coffees.
Taryn Simonetti . 2020-08-24
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Me and my dad LOVE it here, and we go most weekends for a treat.
Lauren Ashley . 2020-08-18
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Lovely and relaxing place. The staff were really nice and lovely. The coffee was good. I ordered the iced mocha and I thought it was great! It’s not too sweet and it was refreshing on a hot summer day. Good place to chill after a long day of shopping
Denisa Costin . 2020-08-16
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Convenient and a little quieter away from the big supermarkets.
Russe France . 2020-02-10
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Always drop in to this costa, staff always really friendly.
Charlotte Watson . 2020-02-01
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Great coffee, lovely place to chat and relax
Tracey Tyler . 2020-01-25
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Lots of staff but very slow service but coffee was good
Susie Atkins . 2020-01-05
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As per every Costa coffee, overpriced and low quality
Jitty Six . 2019-12-27
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Very busy but it is christmas and the staff are doing their best
Conrad Warwick . 2019-12-16
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Quick service and staff where professional
Carolyn Rattray . 2019-12-10
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Love the experience and the ambience. Staff are so sweet. A special thank you to Martz, who made my son's evening today. 5 stars just for that
Eddy B . 2019-12-07
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Costa at next in Camberley Very good
Pauline Worsfold . 2019-12-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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33 Opinions
Visited Pennyhill Park for afternoon tea with friends and it was way way below average . We would never go back. The sandwiches were dry and tasteless and the cakes appeared to have been made the day before and left out for 24 hrs ! We mentioned this to the waitress who said she would go and speak To the chef but never came back with an explanation. I also had to ask a number of times for a refill for the teapot. When the bill came we discussed whether we should pay the discretionary service charge of 13.5% as the quality of the food & service had been so poor but decided because it a celebratory occasion we didn’t want to spoil the day so paid the additional £20 charge. Unbelievably as we left a waitress ran after us and rudely said you haven’t paid the full service charge and owe £1.60 ! I was shocked told her we had complained and service charge was discretionary. What a cheek . This hotel has gone completely downhill
1900 Opinions
Food really poor cold greasy very unhealthy the restaurant was very dirty greasy floors tables toilets not working and totally filthy the hole place needs a clean and re decorated, the staff we great helpful and worked hard will never return
89 Opinions
I should have realised when I saw dirty marks on the front entrance. It is a basic pub. Only 2 people there when we arrived just after 12.30. The table was grimy. And wet. We waited for the rest of the family to arrive. The menus are greasy and dirty. But we had all travelled some way, and don't know the area, so we stayed. The starters were OK. Avoid the fish pie. It consisted of a very thick layer of potato, and a layer of fish, but no sauce around the fish, so it was very dry. We did mention this at the time, but no apology and no reduction in the bill. We won't be going back.