Costa Coffee in Surrey Heath

Convenient, quick grab a coffee and breakfast on the go.

Order wasn’t packed properly so food leaked into the bag. Clearly had been sitting for a while as it was soggy and cold.

Great cappuccinos. Staff friendly and helpful

As good a drive-through as you can get. Prompt and friendly service, good coffee and a lovely aroma wafts into your car from the window as you collect your drinks.

Very busy but was served quickly and efficiently. I used the drive thru and the young girl serving was very friendly

Popped in for a coffee and cake. Service was ok, not particularly friendly but ok. What didn’t help was the staff member driving into the car park so fast that I had to jump back off the pedestrian crossing in the car park - would have been nice to have gotten an apology but he seemed to find it amusing.

Nice quiet coffee shop, chill and relax with my cuppa. Staffs efficient and well mannered

Staff member called Guy very friendly & helpful. Excellent customer service skills.

Costa name the best hot chocolate!n

Very handy using the drive through.

Disappointed with today's chocolate brownie frappe from Costa. Normally a fan, but the quality and taste consistency were poor this time. The flavors seemed off, with an odd imbalance of ingredients. Especially disappointing considering its price at 4.55£. Hopefully, it's just a one-time occurrence."

A small comfortable Costa. Fairly quiet when we went. It felt nicer than most. Probably as there is less "CostaBrown" decor, which is now looking so old.

The better of the Costa coffees. Convenient drive thru and good customer service!

So this place says it closes at 7pm it 6.45pm and the doors are already closed. Shameful

always lovely clean and welcoming staff are spot on

Great stop for coffee and lunch

One of the best Costa’s in the area - clean and tidy, well stocked and helpful staff. Always manage to park and get seats indoors

Cute Lil Costa 🆓 Wi-Fi 🆓 Parking 🅿 🆓 🚾 Order Ahead on your Costa App

Quick service through the drive thru. Sometimes difficult if wishing to dine in with the small car park and cars queuing for drive thru. Good customer service. Average Costa. Good location.

Great coffee and A/C cafe to relax in with free parking and clean toilets

You can wait for your pre-order for a long time :(

Got a free drink, good service and reliable !

I popped in on my way to work and Amy was really polite and helpful service was amazing .

The place is great! The prices not so great!

Good place to have a a quiet one to one.

Had the important summer iced coffee! Sun is here!

Service is hit and miss as are the drinks

Nice new Costa. Clean inside. Usual range of coffee. Staff seemed happy for a Sunday morning.

Popped in for a quick meeting and got a parking ticket. Thanks Guys

Good coffee shop with both comfy and table seating. Just watch out for the silly carparking. You MUST register your number plate when you enter the shop and you can ONLY stay for 1.5 hours regardless of the fact you could be spending money with them all morning!

All well, some material covered chairs would benefit from being cleaned or replaced!

Always great service with a smile

Very poor service waited 20 minutes for my coffee to be ready not friendly or apologetic staff didn’t know what they were doing massive queue customers complaining will not recommend this particular shop

Usually very good. Went to get my hot chocolate, as Costa do special's this time of year. Asked the guy what specials you do? Big girl behind him stated there's a board as you come in with all the hot chocolates. Bit of a rude person, it was dark and not very well lit, so couldn't see the board. Got a cold chocolate not a hot one. Drank half and threw the rest in the bin. The Big girl should really learn some manners or is that not part of your pronouns now? What I should of said is there's a gym called Active gym in bracknell you must of missed the board for that.

Great drive through. Friendly staff. They also have seating for those who want to stretch their legs. Would recommend if you are passing

I recently drove through this Costa for two drinks... The guy serving us easily made both mine and my passengers day, he was so lovely and polite and darn right funny! He made this place a pure pleasure and would be the reason I'd go back! I'm gutted I didn't get his name. Because it's people like him who deserve the recognition!!!!

Cozy place for a relaxing morning!

Very good coffee. Friendly staff.

This is our favourite branch of Costa and today we've been served by Theo. WOW. What a great experience, friendly and really polite, hope we see him again next visit.

Extremely poor management and experience. Walk in to sit and suddenly you see a notice that there is no sitting available. Quite of instances stuff is not available. The service needs to be more consistent

Everything on point!! Staff really friendly cafe spotless ☺ well done best cafe i been in for a long time

Team member on duty lied, was rude and condescending to me in front of customer and staff, and tried to refuse to serve me when I tried to explain why I did not know how many sugars to take, he told me to be specific when I was being very specific and after telling the Manager, Hollie, how rude he was, he was sarcastically say " BYE" to me and waving sarcastically, all because I did not know how many sugar in a cup of Earl Grey tea for a work colleague. All on video. for future reference.

Excellent service and prepare my drink just as I like it

Lovely staff, very polite and friendly. Generally quite clean and spacious layout. Okay/standard costa/m&s food selection. Quick service.

I love every visit here, the guys and girls are such hard workers.

Great coffee and fantastic service

It's a nice place for coffee and stuff that does with it. The service is great. I'd happily give 5 stars if the place was was a bit more comfy and ambient.

Service was quick with friendly staff

Drive through is quite tight if you have a large vehicle

Fast service nice helpful staff. Made an order to my request that was not on the menu

Excellent Service (Good Coffee).

Very efficient service - from placing the order, to collection and payment within a few minutes, very easy and timely. It makes a difference compared to others and the drive through system works well for those commuting. I particuarly liked the Chocolate Orange hot chocolate, served with a segment of chocolate orange to finish it off!

Really nice Costa, highly recommend. Coffee and food always high standard. Helpful and friendly staff.

Nice cozy place along the main road. Great place to sit relax to a cup of coffee Very comfortable and clean seating options around the place Friendly staff 90 mins of free parking

Nice Costa coffee and their standard product range. I wish the place had a more relaxing ambiance

Came here for lunch with my son. Food was ok but was a long queue and service was pretty slow.

Queued at the drive through for 25 minutes during opening hours to get to the order machine to be told that they were closed by an automated message. Staff member seem to be having a bit of a breakdown at the front of the shop as we joined the queue but didn’t bother mentioning anything to us. Totally unprofessional. Half 3 on a Saturday afternoon, with no clue as to why they were shut.

Just visited Costa and Drive Through shut at 5 .10 advertised as open until 7pm.

Always seem to close when they feel like it. Poorly run

Polite staff but no masks! Black forest hot choclate a disappointment compared with other Costa's.

Enjoyed a drink here, smaller than some but great service

So slow that I no longer go to Costa. Nice drinks if you have 30 minutes to wait.

Very quick and efficient visit here. A good choice of hot and cold drinks and snacks. There isn't a huge amount of space to que but the service is really quick. There is an option to eat in as ell as drive through.

I came here a lot last year and wasn’t aware of the 1.5 hrs parking rule where if u park more, you will. be issued with Penalty fines which then turn into ccjs asking for 300 per stay. What for? For ordering more coffees and sandwiches??? I will never buy a costa coffee again it’s just average and parking is a con ran by civil enforcement where Costa make money too. Beware

Sat inside nice place would recommend

Average coffee sometimes made well and sometimes not.

All drive trough should be band and if you want more explanation I am happy to meet with you and explain you in full details.

Fell on quality of preparation in comparison to other costa outlets.

This is a nice coffee shop even if next to a main road. Their cappuccino with soya milk is the best compared with other Costa Coffee in Berkshire.

Always good to get a coffee on the go

Sunday Morning at 9:22, queue of 10+ cars and the manager says 'Im sorry I only have 2 people".... shocking and disappointing! How do they want to bounce back after covid??????

Amazing food and drinks available

Never had to wait too long for our drinks, excellent service

I order the same drink here 4 times (coconut and vanilla latte plus) and been charged 4 different prices. It should be £3.60 as per the website and order boards, however when I challenge the lady at the shop for mis charging me she says it's because im having an alternative milk (coconut milk) now... im not asking for an alternative milk its actually part of the recipe Costa designed, it's not my choice because its ordered from the menu, I've not ordered a bespoke coffee.

Walked up the road for a Costa coffee while my electric van was charging. Sat on the tables outside in the sunshine between showers.

Excellent, quick service only downside when we went to have our drinks by the river, no milk in my tea☹

Great coffee and not too long to wait

You can easily miss the entrance, once in good service, nice coffee friendly staff,

As always with Costa a lovely coffee but this drive through can force you to queue on a very busy road if there's a long wait

Handy! The flow of traffic doesn't really support drive thru and going in store. I'd be worried about never getting back out of the cat park but people clearly do 🤣

Missing coffee and cake for too long, so dropped in at Bagshot Drive Thru on our way to a local garden centre. Simple queuing system, ordering, payment very easy, and supplies delivered safely. Pleasant staff, coffee and cake up to Costa standard.

Staff always pleasant andcheerful

Grabbed a hot chocolate on a snow day just what was needed!

The entrance is immediately, and I mean within a few inches, past the traffic lights! The entrance sign is very small and easy to miss! I ended up entering via the exit 😲 take care. Otherwise a great experience, helpful and polite staff.

Closed because they had ran out of milk... I just wanted a freshly brewed coffee, no milk. So lost service there.

Bagshot is definitely one of the better Costa's but they've recently stopped doing lacto free milk?! That now leaves the weird flavoured milks now lile almond and coconut. Please bring it back 🙏

Service polite. Popular and can be a queue.

So disappointed about my cheese and ham sandwich, this’s second time happened to me, they don’t do proper at all.

Long lines at the drive thru and no wonder, the place is amazing.

Ordered 6 drinks via the drive through, 4 of which were hot chocolates of varying flavours. All tasted very weak and watery. Not up to usual standards.

The girls here are always prompt and efficient with a happy attitude

I love Costa. My favourite coffee. The staff were really sweet. I tried the festive Irish velvet latte. 10/10 would recommend this place.

The drive thru was closed, so went inside. The service was good and quick. Would highly recommend.

Usually a bit of a wait but chairs etc are well spaced. Used Photoshop for the joint Selfie 😅 Don't miss inputting your car registration number at the till... I didn't realise that they had started using a new system (dark when arrived... Been going there since it opened) and got a hefty fine (which I thankfully managed to get cancelled after many discussions. Great they are open until 7pm... Almost every other coffee shop shuts early and not all of us want to go to the pub or can afford to dine out to see friends (once the tiers change again!). Overall, we keep going back! 😀🍰☕

Very quick and very good service despite the long queues and super lovely staff!

Slightly slow service in the cafe as it’s competing with drive through but friendly staff and good vegan options 👍🏼

Ripped off by the car park cameras, be warned if you're meeting up only 90 mins parking. Coffee ok-ish. Handy for a meeting place nothing special

Very slow. Coffee was normal, Terry's Chocolate Orange hot chocolate was nothing special

Stopped by for an energy boost on the way back home from a family bike ride. The drive through queue was humongous but we were able to go inside and order for drinking/eating outside. Social distancing measures were in place to keep outside tables apart and toilets were clean and tidy. Kudos.

No veggie options. Everythings run out. Workers don't know the deals. And an exceptionally long queue