Costa Coffee in Barnet

Isabela is an amazining manager keeping that Costa oustanding. Always making my coffee the way i like.

I’ve been going to this café for the past five years, great coffee and amazing customer care!

Big size coffee, really good if you want to stay longer for work. They have wi-fi as well. If there are more electricity plugs, it would be perfect.

Nice clean shop..Good coffee ☕️

Every time I order a pastry they are always stale, won’t be ordering pastries. Very disappointing.

This Costa Coffee in Whetstone has been refreshed and now has a vibrant atmosphere. Staff are friendly. Blueberry muffins are excellent. Nice that the teapots used also pour nicely without leaving a puddle outside the cup! Street parking only or using the one behind Boots/Waitrose.

Would have received full marks had the wrap ordered (Chicken & Bacon Caesar Wrap) been delivered but a totally different wrap was sent instead (Southern Fried Chicken) which is not liked or wanted & was not eaten which is such a waste. Disappointing really. The rest of order was correct & impressed that message sent was followed. Not sure if an oversight with Costa but what a shame.

I regularly order from just eat. costas is less than 5 mins away for delivery but yet I order a delivery due to being busy at work, however, was absolutely disappointed with delay of my order today by OVER an HOUR. Received the coffees iced cold.

3 missing items .... this is not good

My bap came with no filling it was basically two buns t this point waste of money

I have not received all my items and tried calling the driver and verified my verification number and it didn't work , I paid £21 and only received my 2 coffee and not my cakes , very very very cross , I will be taking this further

Some of the ladies working here that I have encountered are lovely however today I had an absolutely disgraceful "service" by a manager (young, dark hair, ponytail) My 9 year old needed the toilet while we were waiting for the bus and we popped in so he can use it only to be denied access. Human basic need denied to a child?? Awful! How inhumane!!! For the love of God I can not imagine myself denying access to the toilet to a child!! I have contacted the management and I will take this further. This is beyond inhumane and I hope the "lady" gets sacked!! No one that cruel should work with people or animals for that matter. Please do us a favour and go work in a factory (preferably one with robots) thanks

The staff very but and they close the toilet for customer at 16:20 pm

Nice environment but everything is expensive.

I would really like to thank the lady on the till named Mira , last time I accidentally dropped my take away coffee and not only took care of the damage I caused but she also offered to replace my coffee. That was absolute professional and I wish we could have more people like that !

Good place to grab a hot chocolate and a pastry or a coffee or tea if you prefer. They just had a makeover of the interior so it's looks cosy but trendy. Prices are good and it never takes long to get what your order. Define one of the better Costa Coffee shops.

All good, no sugar but that’s not a big deal

I m very happy with service and the atmosphere there its one off my favourite palaces to have coffee and sit down I have been going there for so many years and I thank the girl call Iza she running that coffee very well and she's hard working girl I thank all member stuff again for the good service I add to that the place looks nice and clean Thank you

Do not order from here!!! Placed a Just Eat order which was accepted. Then someone from shop rang me to say one item not available could they offer alternative, as driver was there waiting - I I accepted. Twenty minutes l received a text to say order was cancelled by Costa!!! 😡😡😡

Staff need to learn customer service, hello sir/madame, please & thank you and also it’s extremely disrespectful when someone hands you money to pay you had them there change not slam it down on the counter say nothing. Unacceptable behaviour it’s pure common courtesy, it’s the same everyday day after day with the trainee barista’s, TRAIN THEM PROPERLY

WRONG ORDER... NOT FOR ME... HOW DIFFICULT IS READ ORDER FROM SCREEN ?

The staff can't read packaging and send wrong toasties out. Lovely coffee though.

I have always enjoyed visiting Costa in whetstone. The staff are always kind, helpful and friendly. The new decor is really lovely. The service is always quick and efficient. Plenty of seating outside also.

Has just been refurbished...very nice. Coffee is very good!

Lovely quiet store with friendly and helpful staff

Great team, great coffee, nice costa

Lovely coffees and other drinks as always

Food= big fat, as its just rediculously overpriced. £3 for a sliver not slice of tart or such its a joke. However the coffee is lovely and the atmosphere hear is good. The morning crew are super fast and efficient in the morning rush and they really do work at a speedy and super organised pace. Very opriciative that there so efficient and on the ball, when I'm in a rush myself and still half asleep haha.

Staffs are very helpful very fast. They have very good vibe and they giving you a good feeling that you will enjoy your coffee. It was iranian lady who served me she was very friendly very helpful. I even forgot to scan my costa card then she said nooo fine i will help you to scan it again. Thats the customer service.

Visited with my friend and one of the cashier's was hiper arrogant!We asked for a drink the we consume in the past but I think Costa change the name of it,that lady start making fun of what we tried to order,she was super slowly, there was huge que and she was talking around 10 min with other member of the staff (nice girl with long black hair on a ponytail),we end up not buying anything from the shop and have our coffee on different place because of the rude staff that was there. That was on Sunday evening around 15-15:30 .Hope you rude lady can read that and please be nice to your costumers they are paying you salary!!!

Pretty average tasting coffee in my opinion

Pretty dreary for a Costa. Staff seem a bit uninterested. Buy a bottle of water next door in Waitrose and get a free Costa coffee from the Instore machine. Sit on one of the many benches along the high road or in Brook Farm Open Space.

Amazing service, Peter particularly was a complete gent recommended for employee of the year.

I’ve brought two panini’s and they were both uncooked I couldn’t do anything with them so all I could do is throw them away

Loved it. They are so warm and welcoming

Normally so nice here. I won’t be coming back for a while

Staff MUCH more friendlier than previous and the manageress today was really wonderful and professional!

To start the day a cuppachino!,food very expensive but is .Nice!

Loved it! On my last visit the store had good seats available it was not too packed and the service was fast. It was also nice and warm inside. Just perfect coffee atmosphere on a cold winter day!

My go-to place when i want to catch covid. Works everytime! also the toilets always out of order

Need more training for food and hygiene!. Staff needs to be trained for quality and service. They was mixing Veg and non veg food in same time in microwave. Which is not right. Using knives to cut our panini with same knives and putting into same bag that’s also wrong even not putting any marks for veg and non veg food. Completely mass !!. If I was a food and hygiene inspection officer I would give a 3*!!!.

I love Costa but this one is breaking all hygiene rules. please check this branch! dirty cutlery, dirty cups, dirty tables and dirty floors specially in the evenings. because of its filthiness i have now to go to another local coffee shop.

Very nice coffee but also delightful ladies serving...

Revisit on 30/10/2022 at 16 00 hours unfortunately they are closing early as apparently it’s Sunday on web it saying 17:30 but been told at 5pm but tables and chairs are already up on air Shuwing off costumers, very disappointed there for I’m downgrading to form 4 starts to 2 ⭐️ 22-09-2017 @ 06:33 am open Early in morning which nice as I could get coffee on the way to work. I did give 4 stars as the lady which open the door was a bit grumpy, and not welcoming could had been people waiting out side waiting, however the girl on the Till Jana was friendly.

Isabella, the manager is a treasure here. Really appreciate her nice behavior. My wife and I, always enjoy this place. Thank you so much Costa hiring such nice people.

I live very close to this Costa and often come here and enjoy my coffee whenever I take my baby for a walk. The location is great.There’s a lady called Izabela, she’s very nice and friendly, very helpful all the time when I need something!

Dropped 2 stars today, head office MUST listen to their staff and their customers and sort out this huge problem of keeping customers that are in the shop,waiting ages because of telephone orders,remember especially in Whetstone there are many MANY coffee shops, I would actually pay attention to this post!

It's Costa great coffee and slow service. I always feel you need to bring a pack lunch and prepare for the mundane wait

Good coffee as always but this branch had poor food selection on the day I went and only one person working the machines and also tills.

Nice coffee and this is my regular coffee place. but expecting better service, more cleaner and more friendly staff. I like the place and it's my favourite coffee shop to go every week.

I am leaving 2 Stars only because of one member of staff there. It is blonde lady (long hair in back ponytail). She is usually there on afternoons. She is extremaly rude, unpleasent and put me off from that place. I am going now to Costa North Finchley where I can receive much better service.

I didn't receive the Egg and Spinach Bap X 2.Restaurant rang to say I need a refund

The incident mentioned below is not accurate. The customer was rude to the member of staff and shouting loudly and unnecessarily. The staff member made the remark in response to the rude customer questioning his age. The staff acted professionally and calmed the situation and even apologised to the customers that witnessed the incident.

Always missing items, coffee machine is never cleaned you can literally taste burnt coffee. Very poor

Warm and inviting, with a wide range of delicious cakes. Always a good excuse to stay.

Best Costa in town, the staff are amazing always clean and always remembers what you drink.

Small but no problem with my drink and im bloody fussy

Buono il caffè, buono l'espresso macchiato , ottimo il muffin con la crema di limone

Only drinks was delivered but cakes was not in package i am so disappointed was waiting to serve my guests I tried to call restaurant but no response even number is wrong

Chai latte is cold and no use of this order

Amazing staff and super friendly ☺️

1* as the WiFi doesn't work, which is sub-par and has caused me to waste a lot of time.

Wrong order, there is no coffee in my frostino

Shocking. 7 pounds for 2 coffees and half full!!!!

Great coffee but the service could be friendlier.

I love this place, they always go above and beyond.

All counters behind glass, staff very friendly and lots.of choice for coffees, cakes and snacks. Seating in and out and there is a toilet inside.

Cold cold coffees and half filled

Always great coffee & a good range of food to go with it. My all-time favourite is their bacon roll !!

Dirty tables and no implementation of any measures that Coeta seem to have plastered all around their stores and on their web. Ypur staff at the store should really know better. The tables are absolutely horrid and sticky. In current climate and the fact we are in the middle of a pandemic, your staff and the company are equally responsible for the rise in cases as a result of your lack of preventative measures. Shame! Lastly, all your staff at this branch need to either be replaced or get retrained in a course in customer service. You see all of them wear no gloves pr ppe and more annoyingly speak in their own languages which is just rude and not welcome. Take a leaf out of Starbuck's book coz at this rate you'll be losing many customers

This was only the restaurant with poor service. The driver was excellent.

Very nice. Clean. Polite staff.

Good range of food and drinks. Friendly staff

Love a good old costa coffee, staff was great and polite

Disgusting mess outside, with so many staff, how can they not clear the tables outside?

It was expensive I thought at £2.75 for a large cup of cappuccino

Never a enough staff so tables are all most never cleared

Not surprised I'm not the only one to say this. I just got shouted at by the regularly rude member of staff for trying to use the toilet after I paid for my coffee. I understand we are Covid living, but the access wasn't completely blocked off so looked as if you could still use it and also there are NO signs. Thirdly, I made a mistake but this does not excuse shouting at a customer. I have been coming to this Costa regularly for the best part of 3 years now and as long as that member of staff still works there, I'm not going back!

Staff cold and unfriendly and so loud

Very rude staff. It is was my third time in this costa shop and second served by the same lady. Last time she was not very kind, but I ignored her mood, this time after I have repeated three times my order she told me that I have to speak louder when I wear a mask, I reply that I cannot speak any louder but she shouted at me, yes you can and then turned to her colleague to speak in their language. Very rude!!!

Very good. Friendly. Not expensive

You know what you are going to get. Relaxed friendly staff.

Nice but always a struggle as a solo to find a comfortable seat

Allowed other people to go first when I was in line.

Not very good. Dry cake and unsuitable cups for tea..., yes unusual but if they sell tea that should be set up properly. Hygiene leaves something to be desired. Miserable staff.

Is what it is; expensive but nice coffee. This particular branch is kinda of cramped. Pretty miserable staff

Nice and peaceful place for a coffee and a chat and the staff are really friendly to so that's a bonus nowadays. As all to often staff seem to be to wrapped up in there roles than to even say a good morning etc.

Bel posticino nella via principale di whetstone! Standard uguali agli altri costa coffee ma almeno ci sono i tavolini per sedersi fuori! Personale cordiale!

Me encanta, son muy majos y te atienden súper rápido

Coffee was fine but if you want gents to keep the loo clean then FIX THE TOILET SEAT so it will stay up without holding it with your knee while peeing! It's not rocket science! Men use your facilities too!

Okay place and seems to have quite a few regulars. Nice coffee

Service was not nice, i walked in i said "hi" to the lady she didnt even reply to me and was looking in a bad mood. Not a warm welcome in this Costa

Delucious coffee, polite and fast service.

Excellent staff in this branch, delightful and friendly and helpful.

Quite a busy space for passing trade and a decent spot in Whetstone

Nice coffee. The place is more light and an uplift

Friendly staff and great coffee 👍 had mushroom and emmental toasted sandwich and I was very disappointed as it had almost no filling and for nearly £4 that's not acceptable so lost 2 stars 🙄

Was fine but could smell a bit fresher

Disappointing as I wanted WiFi and they had free O2 WiFi but Google wouldn't let me connect as they said 02 was unsafe. Three stars as coffee was excellent.

This smallish branch in Whetstone High Road has the friendliest staff and the tables are set out so that it does not feel too crowded. Kept very clean and not intrusive when clearing the tables. Also has tables outside and catches the sun in the morning. Wish other branches were as good as this one.