Creams Cafe North Finchley in Barnet

Order was delayed, delivery time on the app changed several times. Do I was not even sure if it was arriving at all. Caused stress to children I promised the treat. Order confirmation 15:48, actual delivery 17:48, original waiting time 30 min. I’m disappointed with the service

I ordered Madagascar cheesecake and red velvet..was not very fresh and soft.. just alright

Delivery driver was great but both cakes were incredibly dry given the price it wasn’t worth it

The plates are very dirty and they look like they never washed.

The waffle and ice cream was delicious please thinking about the chairs thank you

the driver was fine, not his fault of course but item worth 25% of the order was missing. quite annoying.

Sindhu served us and suggested various things which were amazing. Made with Love and eaten with passion and enjoyed

Entire milkshake missing. Only straw and lid in the bag. Ubereats offering £1.94 refund for an missing item.. Ridiculous insult Cookie dough was hard as rock. My daugtjer could not eat it. Spent so much money for something we couldn't enjoy. Waste of money

My order never delivered to me however in the just eat app said it was. Is awful

Great spot to pop into for a delightful array of gelato ice creams on a hot and humid day, which is what I did.

Terrible. Didn’t receive ice cream and extra that I ordered.

Very disappointed, not the usual standard. Came too quick, was cold which makes me think crepe had been laying there for a while, was also very dry. Will think twice before ordering from Creams again

The manager was completely rude he doesn’t even care about deliver drivers I just saw in front of my eye Even he doesn’t have any manners So I will never even come back to this type of shop Never recommend

The drink was opend and spilled all over the waffle can I have a refund please

Sandeep is a real star! Took our order! Very polite, professional and proactive staff member. Thank you!

Every time I order from here it’s always cold

If you are open till 11 pm then please let your staff know the closing time they are saying 15 min before that we are closed.

People need to understand that a place that serves food needs to be clean, the toilet at this place definitely hasn't been cleaned in a long time. The toilet is very dirty and disgusting. Just like dirty tables, dirty seats and likewise the floor, everything needs to be cleaned. I definitely do not recommend it.

Absolutely loved the mango sorbet and the portion size was larger than I expected (I only ordered one scoop, see photo). The service was quick and the desert was brought to the table.

Went yesterday for dessert with my family. Kids ice creams were really nice. Myself and my wife have ordered slices of cake. Cakes came on VERY DIRTY PLATES! We have asked for plates to be replaced but when the order returned PLATES WERE STILL DIRTY. Also one of the teas we ordered was wrong. The place is scruffy. Never again.

Food was delivered on it side from the package so was all messed up

food was incredibly dry especially the crepe, its usually a lot better

The service was horrible. Told the guy twice not to put waffers on either of the sundaes. Not only did it take them a while to bring out the order, but there was no one else in the ice cream shop to be served. They also put the waffer on it. The ice cream was bad either way and never order the slushie. It just color water.

They brought a different flavour other than the one I chose. The waffle was dry as they didnt put enough chocolate on top.

Today I went to creams in North Finchley branch, unfortunately, the staff working there were very rude and they charged me more than usual also my item was supposed to be with ice cream based on their menus when I asked they said you have to pay extra 😳 I am wondering why I didn't get a full order but I paid for that also when I asked them they start to speak in another language together and ignore customer!!!!!!!!!!!!!

Crepe seemed undercooked to what it usually is

The restaurant missed including the soft scoop ice cream again, despite putting it on the order notes. The service is terrible

So, I didn’t want to leave a star but had to do it to submit this..it’s always been okay at Creams but I’ve paid nearly £15 for crepes the size of mini tortillas today with a barley half a tub of cream. Plus the crepes were ‘fridge cold’ I know it’s a dessert but it’s £15!

Such nice service, very kind workers

This is the worst creams i have ever been to. The food came in different times. The tap water was dirty. We have been told to drink from the tap instead

absolutely despicable way to service food!! they burn my cookie dough i couldn't even eat it rock hard if i wanted that i could bought myself a bar of kinder bueno on its own!

Terrible. Food was marked as delivered but I didn’t receive anything. Driver knows what he did as he even called me cos he couldn’t find me straight away but still marked my food as delivered.

We went to this Creams outlet at 11:30. The staff there refused to take our order saying that we close by 12 and there is a cleaning going on, although the map says it closes by 1am on weekends. As a loyal customer and ex employee, it was definitely rude and below par customer service. Never visiting this outlet again and not recommending this to anyone.

The shop was open and it was almost 30-40 mins in closing but the staff didn’t allow us to sit in and was being rude to us.

I put in a request for milk choc sauce instead of white choc sauce and they gave me both!

Rude driver. Please don’t allow him to deliver to this address.

Milkshake wasn't thick what so ever must have been sitting on the site for ages

How can I order creams and they don’t deliver any ice cream? Like is that not your main priority. Ordered a sundae and they missed the most important ingredient.

Delivery was cold and there was vanilla ice cream missing

Driver was superb and very professional

Was delayed multiple times, milkshakes tasted like water no flavour whatsoever, really unhappy with order

Crepe is cold and dry like paper when arrived. It supposed to be warmer than this. I guess it was cooked too long before the driver collected..

I am very disappointed and been rip off with my order I ordered crepe and waffe the crepe came with no Nutella no chocolate I called phone don't work extremely dissatisfied we had to drive 30 minute to get there .

Asked for no white chocolate flakes as I’m allergic to them and they still done it,cheers you lot 👍🏿

Order came did not knock hard enough left on doorstep order missing items. Cannot call telephone as engaged constantly. Hope we get refunded.

Very happy with my order, thank you

No , the order wasn't delivered. Frustrating and highly disappointed. How do I request a refund ?

An amazing and quiet creams in North finchley!! The atmosphere was lovely and the staff were very efficient. The dessert were done perfectly!

The quality of ingredients is very poor. The crepes were not soft and very chewy, doughnuts tasted like they are supermarket value line and drizzled with sugary substances to hide it. The cakes were definitely not fresh and tasted very manufactured. Music was too loud and outdated.location is nice and the staff were helpful but clearly there just to get paid, nobody believes in the 'creams purpose and vision'. I'm not sure what has changed but Creams used to be good but in the last few years standards have declined substantially. Also they use Tetley tea bags... Says it all. I'll not be going back again and don't recommend this place over all the other options.

Ordered waffles and received crepes which my kids do not like. Mine had bananas with big black, rotten centre. Very visible on each slice.

The cookie dough was cooked too much so had become hard, the ice cream flavour I ordered wasn’t the one I received so I didn’t enjoy it.

The food made me throw up and I would like a refund

Great desserts and snacms! Can't go wrong with creamz, been to a few of their franchises and it's consistent and great value for money. The staff could look after the tables and clean up more frequently. Parking is always on the street if you're lucky as most of their locations are on busy high streets.

They made a mistake with one of the orders and sent one customised completely wrong

Great desserts and enough for 4 people

Sent wrong items TWICE and no number to contact!

Delivery was great but the cookie dough was too sweet.

Creams kindly hosted my daughter’s 11th birthday in their party area. Service was quick and excellent. Everyone had a lovely time :)

I ordered desserts but received no confirmation from Creams, Finchley. I therefore cancelled. They took my money. I am awaiting a refund but cannot make contact with Just Eat or Creams.

Ordered a waffle. It was over cooked and cold.

Delivery driver was late and food arrived cold. ££ spent on a cold waffle and melted ice cream. Isn’t exactly the drivers fault as the restaurant gives them multiple orders to deliver which makes no sense, get more delivery drivers!!! So unhappy

Waffle was delicious and the milkshake

Just had the worst experience ever with an employee that refused to put my ice-cream in a rectangular plastic container rather than a plastic cup even though that's what every other employee does upon request. Where do they give these low iq people? I'm never gonna buy from creams again because of that. I'll but from people with half a brain at least.

Ordered thickshake which was nice, but smarties tasted a bit weird, also ordered a largs milkshake where I could only taste the vanilla that they add as extra and couldn't taste the other gelato flavours. Not really fond of the pistacchio gelato, but liked the coconut one. I don't think I'll order from here again

Nice place to dit and eat ice cream. Staff was friendly and helpful

The driver was 45 minutes late and the food was cold, my milkshake was so watery, very disappointed

Foood tastes days old. Can I get a re order it also is stale

Its great experience i visited yesterday very thing is so good Staff is very polite and good behaviour Specially south indian girl sindu

Not clean and the indian woman behind the counter was so rude for no reason

Watch out!! Just found in ice cream the stone, stuff said it’s a chocolate tips but it’s actually not! It could be a metal or magnet. Will take this into consideration, will investigate more. It’s so disappointing! It’s dangerous!!! We got refunds but still not acceptable!!

Absolutely disgusting. I ordered waffles for my girl and I thought for this hot we will have the best time but it was the worst experience in my and my girls life as there was a disgusting maggots in my daughters waffle.

Absolutely disgusting. I ordered a waffle with strawberries and after eating about half of it I found maggots inside. Maggots. Absolutely lost my appetite. I asked to get my money back but they refused. To top it off service is absolutely appalling. I do not recommend coming here, save your money and your time. Will definitely not be coming back.

Food was not secured all I know they could have spat it licked my food. The driving was late had me waiting at the door for 5 min

The chicken wings were disgusting they were drenched in BBQ sauce and had no flavour

Soft ice-cream machine broken over 1 week. No manager around but yet they cannot swap soft cream for ice-cream in their cooler on display. Absolutely a joke.

Their online closing times state they close at 11pm I arrived at 10:35 and they had packed everything away with the door still open they told me they are closed

It was wonderful experience! Very helpful Rafi and his suggestions was so yummy !!!

The ice cream 🍨 is tasty, but my advice for the staff please tidy up your hair as I found short curly hair in my ice cream, I will still coming to buy but please follow up this do not happen again in the future. Thank you

The size of the scoo CGque ps are just Ridiculous !!!! For the first time I have ordered slices of cakes !one slice is 6 pounds or more! The size of the cake its just a JOKE for 6 pounds!!! Plus its NOT fresh!! You can come and take your cakes!!! As I want the money back!!

Very good customer service polite staff very clean and very good desert

Visited a few weeks ago, place seems to have gone down hill , not as clean as it was , lack of menus , staff are ok but not as welcoming as before .

Oh amazing coffee with ice cream 🍦 😋 nice worker Edyta today

my ice cream was all melted and on the sides of the container and the waffle was cold and the chocolate was everywhere very messy honestly

Excellent place for all your 🍦 ice cream needs.

Very nice costumers. Gave us free ice creams and chocolate bars

Like always something always missing on order either you order online or u go to creams. We always order extra fresh vanilla ice cream and the extra one always missing, plus today all strawberry was old not fresh. Everyone increase their price but food quality goes poor.

The lady Anusha and Dan was so polite and helped me out so much. Had a good experience.

The delivery guy was very nice :)

Food was half of its original box.

The cookie dough is always overcooked and half rock hard. You can’t even make a complaint online.

very nice place to hangout 😍 staff is very friendly especially the boy funny

Delicious crepes and the staff are very nice and very friendly

Very Awful costumer service . Very rude staff both boy and girl.

Sleeping staff does not understand to get the right order . Three times wrong

I love the desserts there but I can tell that customer service is really bad. The lady at the counter was very rude and had no signs of customer service. As soon as we came, she didn't even say hello but straight away told us it's for take away. Not very good way to treat customers. The man was also very rude, he didn't communicate with us and used gestures rather than words. We felt very uncomfortable and disrespected. We came an hour before closing and didn't get the correct service. What a shame..

Rude staff, very dirty tables. Highly recommend not to visit.

Closes early on weekends apparently. Clearly staff aren’t getting paid to do the cleaning they need to do so they shut at 10:30 and not 11!

If you are feeling sugary today creams is the place to go. Great food and Excellent service. Recommend

Thought it would be a good place to grab dessert after a meal, unfortunately this place is filthy! Tables are dirty and sticky, you don’t even have to sit down to see this. To top it off I noticed little flies hovering around the ice cream counter. Service…what service? Staff seem to be disorganised and clueless. Ended up walking out and thankful I did. Don’t waste your time or money going here, wouldn’t recommend and won’t be returning.

Milkshake has leaked everywhere how do they even try to give me it at the door