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4.3

Based on 358 opinions finded in 1 websites

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Nº 81 in 210 in East Cambridgeshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3584.3

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Not a great selection of sandwiches, but everything else is great.

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Andrew Martin . 2024-12-03

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Costa coffee was pleasant, friendly staff and as you would expect. Food looked presentable and the whole service area was clean. You can tell it's well run by the quality of the displays. Only down side is price even through it's on par with industry standards, the treats are still just too much money. Then again everything is too much money these days..

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13ionic 5aussage . 2024-11-19

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Nice place to buy a coffee in the morning or evening

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Calum Taylor . 2024-10-15

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Easy access, plenty of parking. Lots of seating.

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Ed Foulds . 2024-09-24

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Great place. Friendly and helpful staff

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Bev Sweet . 2024-09-17

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Looking at bit shabby and tired if I'm honest. Staff were great and the drinks as always good. Needs some new tables, chairs and sofas.

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Stuart Miller . 2024-08-16

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Am coffee addicted person I love americano,costa coffee best in the uk.costa Ely team very friendly and cooperative.👍❤️some time I need extra hot water 😉

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Akmal Gopayra . 2024-07-19

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Seating looks tired needs smartening up

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Trevor Harrington . 2024-06-16

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No snails here only speedy service

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Just Ask . 2024-05-28

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Very pleasant location and convenient building. Staff are very kind and helpful. Brew is the great costa quality as usual. The only problem is hygiene. Staff are very busy and tables and floors look not well cleaned most of the time.

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Angel Angelov . 2024-04-06

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They need more stuff only 2 people serving the people

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Gokhan . 2024-03-21

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Slow, very slow They weren’t even busy

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Jet Brown . 2024-03-16

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Been to alot of costa over the last two months. Got to be completely honest, this one was and is one of the better ones. Clean tidy toilets the same staff were friendly

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clive sweeting . 2024-01-05

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Max is by far the most friendly, kind, funny barrista working in this costa. Please can we give this man a bonus! Travelling from Birmingham and visiting this store twice was really a pleasure due to his customer service. Merry christmas Max! :)

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Zaki Roberts . 2023-12-20

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There are too many crying infants and large pushchairs to contend with to have a really enjoyable visit.

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Janet . 2023-12-02

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Such a lovely Costa, really lovely helpful baristas and a very pleasant clean space

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Al M . 2023-10-25

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What an absolute joke took me 35 mins to get 2 drinks to takeaway. The staff walk around like zombies

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paul gray . 2023-09-08

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Friendly service, clean and well run

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wolfmat . 2023-08-20

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great food great place and value for money And very clean And friendly staff.

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Darius De Boer . 2023-08-08

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Friendly staff, brilliant service and great food.

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Ian Halsey . 2023-07-12

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Turned up just after five on a Sunday, said they can not do a coffee as they cleaned down. It says close at half five not five said to the staff about changing the time so you don't have anyone turn up asking, they both started to argue back saying they cleaned down can not do anything nor change the time on Google. So before doing this review I changed the time on Google for them to stop anyone else dealing with the problem I dealt with on this day, I probably would have forgot about it but as they both wanted to argue why they don't serve customers 20 mins before they shut. Understand everyone wants to get home but I'm sure they don't finish till six so gives them half hour cleaning after they shut, better customer service wouldn't go a miss here as I've been in Costa near when they close and been served.

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Daniel Lopez . 2023-07-09

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Lots of parking, good selection of eating places and the leisure centre

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Michelle Gourley . 2023-04-27

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Very friendly and helpful staff. Although I held up the queue, the lady barista helped me sort a problem with my Costa app. Thank you 🤗

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Pauline . 2023-04-20

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Lovely costa coffee. Staff are brilliant. Even with a long line you’re not kept waiting. No matter how busy it’s been, it’s always clean and tidy.

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tim estabrook . 2023-03-29

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I got the tropical mango bubble frappe and the person didn't put any bubbles in the drink.

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Knxght . 2023-02-17

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Very good service only downside was table not properly cleaned.

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David Lamb . 2023-01-29

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Always clean and tidy. Really lovely staff, especially a lady called Dani, who often serves us, excellent customer service and would thoroughly recommend it 🤗👍

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Donna Hunt . 2023-01-21

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One rude member off staff, wanted to purchase a flask that was marked down by 50% , got tutted at and told it isn’t on offer and the signs shouldn’t be there and it should say 25% off and that’s all I can have. I know that I would be in my rights to contest this but didn’t bother as he was talking over me and intimidating, very unprofessional. Didn’t have a name badge on but the other staff were pleasant

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Lorraine Clark . 2022-11-13

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Exactly what you'd expect from a Costa. Very busy on Sunday morning.

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Carly Hayward . 2022-11-05

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Very friendly team and amazing coffee 😊

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Agnieszka Krokocka . 2022-10-04

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Excellent space, clean, and very good iced capuccino, which is quite a rarity for Britain.

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Dimitrios Pappas . 2022-08-22

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Always friendly churpy staff, very little gluten free available but drinks are always prepared how I like it.

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Sarah Kennedy . 2022-07-01

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A top place with a wide variety of drinks, hot and cold to suit everyone!

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Benjamin Fordham . 2022-06-29

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Variable sometimes the coffee is good but seems to depend on who is serving you

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Ben Davies . 2022-06-13

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Good coffee as always pleasant staff.

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Sylvia Malkin . 2022-05-11

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Well it looks like they removed my review from a few years back. It's a Costa you can't complain about that however the lighting inside is terrible! Obviously they didn't have a proper design done because no matter where you sit you have at least 3 or 4 lights blinding you with glare! I avoid buying drinks here for that reason. I don't feel like paying to get a headache. (Look at the photos people have posted from various areas within the shop.... Its terrible.)

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Morty . 2022-04-19

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Nice coffee. Does what it says on the tin

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Niki Wright . 2022-03-13

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Asked for a large coffee they only had small cups and charge me for a large coffee so not good

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Alan Conway . 2022-03-04

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Helpful and friendly staff, served us even though they were just about to close

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Graham Bruford-Row . 2022-02-02

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Clean and friendly. Easy to park. Overall a great place to meet for coffee or a cuppa.

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Linda Cooper . 2022-01-27

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Staff very friendly and helpful nothing was to much trouble. Toilets were nice and clean got to be the best costa cafe by far

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Graham Whiterod . 2021-12-13

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The large hot chocolate is HUGE!!

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Sarah Pendred . 2021-12-07

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Always great coffee and a great place to meet a special friend ❤

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Francesca Revelo . 2021-12-04

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Absolutely brilliant selection of hot and cold food along with drinks with a price list included so you know how much you're paying. Friendly staff, clean store and a choice of out or indoor seating

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Olly Wright . 2021-09-26

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Staff are excellent. Nice and spacious.

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Sharon Safavi . 2021-09-22

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Easy to park, friendly and their millionaire shortbread is delicious 😋.

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Linda Cooper . 2021-09-16

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Much the same as every Costa, quick efficient service.

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Kim Standen . 2021-09-01

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The staff makes you feel like family got time to talk,the shop always clean and tidy great range on the menu and value for money every time

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Paul Oxby . 2021-08-23

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Staff are friendly helpful, good coffee and nice cakes

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michael paddison . 2021-08-19

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Worst Costa I have been in. The click n collect app didn't work. Twice! The girl barista was disgraceful, unfriendly and treated me like dirt on her shoes. Best advice is go to the next roundabout on the bypass and go to Starbucks.

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Dennis Carter . 2021-07-09

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Fantastic place, staff and atmosphere! Might be too long queues at peak hour though.

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Ivan Teterevkov . 2021-07-03

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Very slow service. Order incorrect. But fine once everything was corrected.

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Ed Jackson . 2021-06-22

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Went with my mum and Dad, they thought their drinks, food and service were excellent. The building in very spacious and with outdoor seating. Would highly recommend!

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keeley Hearn . 2021-06-12

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Always quick service, friendly staff and efficient.

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Christopher Stutley . 2021-05-23

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Staff were really friendly, coffee was perfect.

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Rory Hampson . 2021-05-14

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Not the best service l have had from this company. To say the least l shall not be visiting this branch again

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Raymond Andrewd . 2021-05-04

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So nice to be able to have coffee outside again.

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Wendy Nudds . 2021-05-02

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Loved it as usual always a great cup of coffee

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Steve Pike . 2021-04-18

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Fabulous, friendly staff nothing too much trouble, really helpful

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Anne Harding . 2021-04-03

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Really nice coffee but no discount on my Blue Light card today!

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Nick Jones . 2021-02-23

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Hard to judge with current lockdown rules but usually good with a friendly staff. Try to avoid when they are preparing drinks etc. for the home delivery companies.

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James O'Connell . 2021-01-11

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Enjoyable coffee . Staff could be more cheerful.

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Patrick Lawler . 2020-12-17

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Ok quite a busy one out of everything we asked for.but coffee and service ok .

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Linda Organ . 2020-11-04

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Great coffee and food as ever but not as COVID safe as would like. Lots of customers sitting at tables that have not been cleared or sanitised and virtually no one is being requested to check in or provide contact details. Hard working staff need additional help and some control on admissions at the door!

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Michael Hopkins . 2020-10-26

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Great team ... plenty of space to social distance & tables cleaned swiftly

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Lorraine Rhodes . 2020-09-13

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Good service, lovely muffins, amazing drinks

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Trena Palmer . 2020-09-07

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Nice, helpful and polite. Rare in this day and age. Also best coffee/tea on this side of England.

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Ya boi Zippo . 2020-09-06

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In the current climate the cleaning is not up to scratch

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Karen Dewis . 2020-08-31

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Very friendly staff and coffee is always great

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Martyn Gascoyne . 2020-07-26

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OK. Be better once store open fully

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Anne Kinsey . 2020-07-13

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Toilets not open. Good coffee though.

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karen chapman . 2020-07-08

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So good to be able to have a Costa again. They have a good and safe system

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Darren Smith . 2020-06-27

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Good service, friendly staff . Sanitizer outside toilets, thank you

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Pauline Lingwood . 2020-03-09

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Just a nice clean Costa, with great tea (I don't like ❗❗)

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Angela Martin . 2020-02-26

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Very clean nice atmosphere and friendly staff

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kim collins . 2020-02-26

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Friendly staff and the normal Costa coffees. This is a convenient stop off point on the way to Norfolk for us and emerging as our family favourite. Acres of parking. Downside is can be busy in the cafe and just 2 toilets.

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Peter Woollard . 2020-02-22

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Love this little Costa it's perfect for meeting friends as you don't have to worry about parking. The staff have always been friendly and welcoming. Coffee and food has always been great.

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Amie Narelle Barrett . 2020-02-22

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Always lovely here. Light and airy. Staff are really friendly.

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Rachel Law . 2020-02-21

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Drinks are good and the staff are polite but like all Costa's in the country there are clearly not enough staff per shift to serve all the customers and keep the tables clean. Challenge for management to support their staff properly.

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Max Counter . 2020-02-17

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Use drive thrust for emergency coffee. Always quick, efficient and polite.

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Anne Dean . 2020-01-30

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We visit here a lot as it's just around the corner from home, and have always found the staff to be helpful and polite. Drinks are well prepared, wait time is usually low and there is ample seating available. That said, it's worth noting that at the weekend it can be extremely popular around mid-morning, presumably due to proximity to the cinema, swimming pool and sports club. It's not uncommon for there to be no seating available, queue from the counter to the door and a ~10 minute wait for coffee around these times, even with 4-5 staff working.

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Dan FB . 2020-01-12

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Always a great cup of coffee. It can get a bit busy at times.

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Charles Brennan . 2020-01-12

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Great coffee and snacks. Pleasent and polite staff. Use regularly closes early evening. Thanks

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Max Runky . 2019-12-29

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Good coffee and a nice atmosphere, staff very helpful

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Carole Simpson . 2019-12-28

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Friendly staff and very welcoming

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Susan Brooks . 2019-12-15

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It's a Costa so reasonable quality but expensive compared to Nero and independents.

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Howard Russell . 2019-12-03

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Baristas are just machine operators nowadays.

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Gail Baker . 2019-11-19

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This Costa is a much better choice if you are only out for a coffee and a bite to eat as it avoids all the hassle of parking and walking here. This Costa benefits from a huge well kept car park with many dedicated disabled bays. The entry door to the store is manual surprisingly and to be honest the door is quite heavy. Other than that wheelchair access is good and seating is wheelchair friendly as well. There is good clean toilet facilities with a separate disabled toilet. Food and drinks on offer are of the usual high standard that one would expect from a Costa coffee. My drink was served exactly as I requested and could not fault the quality,flavour or the service I received. Well worth a visit and definitely will be going back.

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Andy Thompson (andygreenday) . 2019-11-14

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Its costa does what it says on the tin

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Lynne Denoual . 2019-11-09

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Always great. Keep those vegan options coming please

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Bob #acab #ahab . 2019-11-09

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I visit a lot of Costa's and this is the slowest to take payment and serve. Only half full. The staff are miserable and approaching the process in their own time. Weak management and weak organisation. A coffee to take away took 15 minutes!!! Never again

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Charles Orlebar . 2019-09-28

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If you have unlimited time to wait, it is for you. On the other hand if you have any sense of your own mortality, go elsewhere. On the plus side, coffee is fine though.

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Mike Jones . 2019-09-21

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Always a joy! Friendly efficient Staff and very nice outlet.

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Thomas Quinn . 2019-09-17

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Regular here! Fantastic staff with good coffee...

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Jason Murfitt . 2019-08-15

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Coffees and food was lovely. Friendly staff too. Highi recommend this Costa as it's not as crowded as others.

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Krzysztof Kierlanczyk . 2019-08-12

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Excellent service as always. Polite and friendly staff.

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Nola Peters . 2019-08-10

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Great coffee & a very comfy sofa in the shop!!

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Jim Fowl . 2019-08-06

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Salted caramel late is the stuff

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Kay Faulds . 2019-08-02

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Dirty cutlery. And crockery. Staff are amazing though!

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anne coles . 2019-07-27

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Modern clean coffee shop. Free parking

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John Griffiths . 2019-07-27

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