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OpinionsNoteGoogle273.4

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Very hit and miss. Sometimes the coffee tastes okay and sometimes it’s bad - never experienced this at any other Costa. Doesn’t open early enough or stay open long enough. Waiting room attached to the cafe is miserable - cold and uninviting. Sadly the other cafe on platform 2 is even worse. I prefer to buy at Kings Cross where I know the coffee is good. Staff aren’t motivated, must be something wrong with the management

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Sam . 2024-11-21

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Advertised as 'open' but arrived at 1pm to the shutters half way down and the team member eating lunch on a stool nearby who said they are closed for lunch. Feel like I've gone back in time! Very poor management.

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Kate Gregory . 2024-10-24

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Nice service. Polite staff. Easy access to platforms and waiting room. Handy on a commute.

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Helen M Hudson . 2023-10-31

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Cheers Mia. Boyo x. They did SIK no mess 31 hrs! Thats well trained eh!

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Tim Bayles . 2022-04-27

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Very friendly staff, what more could you want. Gave me excellent recommendations for the area too. Molly and Chloe, thank you

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Andreas Anastasi . 2021-10-02

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My main point would be that the coffee is always horrific, no matter who it is. Always slow, some of the staff are not customer friendly at all. Some don't wear uniform. I visit Newark all the time and try to limit my visits to this Costa. A real downer on the brand.

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Sam Motley . 2019-12-27

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Poor service for a Costa outlet. Had the impression that the waitress was put out having to serve me.

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Richard Sutherland . 2019-12-17

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Really disappointing service at Newark Station. Staff were chatting, paid no attention to me when I entered the store, despite there being only one other customer in the building. One staff member was preparing an order, the other was casually stocking up with no interest in acknowledging there was a customer waiting. After a few minutes of waiting I gave up and went to get on my train. I’ve only just starting using the station (daily) so really disappointed that there isn’t a decent coffee shop with engaged staff. Pity LNER gave the contract to a faceless corporation.

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Rob Morton . 2019-12-13

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the guy working 2pm on august 31st made a mean caramel crunch frostino and I just wanna give a quick shoutout - perfect coffee/caramel/cream ratio. definitely top 5 frostinos of all time.

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Lucy Palmer . 2018-09-01

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Despite being in a ridiculously small room of the station they offer a wide range of food and the full drinks menu

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Sara Brumhead . 2018-08-09

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Small place but all essentials of Costa are available. Approx. 4 seats and 6sqm the whole place.

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Imre . 2016-04-21

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Another small shop, limited seating but the waiting room is next door. Always slow service.

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Paul (parenthesis) . 2016-03-04

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