Based on 367 opinions finded in 4 websites
Based on 367 opinions finded in 4 websites
Nº 354 in 422 in Newark and Sherwood
Nº 15 of 19 Chinese in Newark and Sherwood
Opinions
Waited an hour and 50 minutes for some bland cold food to arrive. Very very disappointed
Charlotte . 2024-10-12
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understandable due to Saturday night
john . 2024-10-05
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Ordered at 7:30 eta 8:25-8:45 finally arrived at 9:15 after chasing. They did compensate with £10 and a drink but the food had obviously been stood as was cold. All in all poor communication and poor food
Richard . 2024-09-28
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lovely food but a little on the pricey side... hot on arrival and very tasty! sadly over the past few months it's becoming more and more expensive which is a shame but not saying i won't be back!
Jack . 2024-09-22
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great food, lightning fast delivery almost didn't answer the door it was so fast
Fred . 2024-09-20
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The foo young was not cooked properly. Disappointing as their food is usually spot on.
David . 2024-09-08
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Great food and lovely delivery lady tonight, closed our gate for us - much appreciated x
Donna . 2024-09-07
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I heard this place in under new ownership so thought I'd try it out, it's worse than it's ever been. The only thing that was nice was the ribs, the other £60 may as well have gone in the bin. #Disgusting
Luke . 2024-08-31
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Disappointing really. The ribs were just about ok ,but the Beef with Ginger and Spring Onion had zero ginger and no spring onions just loads of normal onions.The beef itself had a really strange texture. The egg fried rice was really bland, very little egg and no peas or flavour. I won't be going back.
Jim Berwick . 2024-08-20
MORE AT Google
Normal good service. No complaints
Sandra . 2024-08-15
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Everything was basically the same, everything floating in the same sauce. Just didn’t like it.
Paulius . 2024-08-15
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Ordering easy. Delivery brilliant. Person delivering really polite and gentlemanly. Thank you
Sandra . 2024-07-24
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worst Chinese I've ever eaten in my life
Kieron . 2024-07-01
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Good warm food, delivered in time. We are always happy with the delicious taste whenever we order.
Anca . 2024-06-07
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Great food, very fresh. Will definitely order again.
Jonathan . 2024-06-02
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not what i ordered we got watery curry no prawns in a fish dish that was £10 it was all cold and spring rolls full of bean shoots that were wet and soggy it was the worst food i have ever had when i complained the owner and manager was rude and abusive would not replace or refund the food :/
lisa . 2024-05-26
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They have not got a clue about customer care at all, the food looks and tastes bad. Not ordering from this shop ever again.
Rosie B . 2024-05-25
MORE AT TripAdvisor
sadly the food was very Bland with no real taste. Neither of us ate more than a few bites
Garth . 2024-05-11
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40 minutes late! Delivery driver attempted to make a joke at my expense and had a schoolchild 9-10 years handing over the delivery at 11 at night, not in the mood for jokes when I've been waiting 40 minutes and food was luke warm
Rachel . 2024-05-10
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Both of the meals were incorrect, I didnt recieved any black bean sauce with my beef dish as I was supposed to and the honey roast pork dish was chicken in black bean sauce. I have been issues a refund but I'm unsure if it is for both dishes. But I'd appreciate it if it was as they were both incorrect and it was disappointing to open my meal box to just beef on it's own with out the sauce and my brother was disappointed with his meal.being incorrect too.
Brett . 2024-04-07
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This is usually our favourite Chinese but tonight the wrong sauce was given and the chicken/special balls were just full of soggy batter and not crispy on the outside. Very disappointed
Kate . 2024-04-02
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Delicious food, thank you! Well recommended!
Robert . 2024-03-30
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Absolutely shocking ordered my food on Uber eats never received the order and got charged for it and they wouldn't help DONT GO!!!
Connor D . 2024-03-29
MORE AT TripAdvisor
First order, and pretty good... I'm pleased to say. 😁😁😁
Deano . 2024-03-27
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absolutely lovely as always had a large order. all the food was hot and delicious 😋
Cheyenne . 2024-03-23
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Ordered vegetarian chow and got sent a meat one
Natasha . 2024-03-15
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I'm very fussy but always enjoy food from here 5 stars
Cheyenne . 2024-03-14
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Told them no mushrooms , but got some. Food wasn't all that warm .
James . 2024-03-13
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Pancake rolls were slightly under cooked. Beef curry was tasty. Prompt delivery and the food was hot.
Troy Linford-Gray (Troyandy9) . 2024-03-06
MORE AT Google
Ordered a delivery online half my order never came rang to tell them and bloke on the other end said I packed your order they are there I said they weren't he said I'm not sending anything else out I packed them very rude don't use i won't again
William Higgins . 2024-03-02
MORE AT Google
Absolutely beautiful food! The wandering Dragon was a risk well worth it & worth every penny. Early delivery which was brilliant plentiful portions just spot on. Not given 5 stars as my fussy wife didn't really like the honey roast pork as it was a bit to dry, however the dogs loved it. I would order from here again - beats other takeaways on a Saturday night.
Andy Richards . 2024-03-02
MORE AT Google
Nice food, very quick delivery. If your hungry and need a quick fix, this is your place
Kirsty . 2024-03-02
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Great foood and decent portion size!
Steven Oflynn . 2024-02-27
MORE AT Google
Little awkward to order but all sorted, food was good
Martin Sheppard . 2024-02-22
MORE AT Google
Brown food. This really wasn't great Chinese food. One of the options ordered was the mixed vegetables with cashews. There was a bit of baby corn, onion, bamboo shoots and water chestnuts - it really wouldn't hurt to put some greens in there, would it? Pak choi? Choi Sum perhaps? Another option ordered was the Szechuan beef, which should be a bit on the spicy side - this one wasn't. The beef was chewy rather than tender and also suffered from a lack of colour. Fried rice should be something that a Chinese restaurant can't get wrong. I'd put money on that the egg fried rice came from a packet of microwave rice. It can't be easy running a take away/restaurant but China City isn't doing itself any favours by serving up this stuff. I can't bring myself to eat from here again.
margaretellen rowe . 2024-02-16
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Vile food chicken was so tough couldn’t cut through it, everything else, tasteless
Chad . 2024-02-10
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Not happy, our food was delivered to the wrong address! By the time we got our food from our neighbour it was freezing
Chelsea . 2024-02-09
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Great meal arrived nice and hot, enjoyed by the family x
Cardine . 2024-01-29
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Food arrived on time , taste great , nice and hot with speedy delivery x
Cardine . 2024-01-29
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The best Chinese in Newark , wouldn’t go anywhere else x
Cardine . 2024-01-29
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Be corse of my Indoneesian back ground I have a high expectation But this food is very good. The springrols are very big and tasty for England standers. Lots of meat in the meals. What must I say more. I go and order more in the future This was the first time but not the last one.
richard . 2024-01-23
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Always great food every time we order from China City. Only criticism is that their sweet & sour chicken balls can be a bit doughy but otherwise everything else is very good.
Michael . 2024-01-22
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Great food, warm and delivered on time.
Tom . 2024-01-19
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Very bad, never again. food cold. Un eatable
Donna . 2024-01-01
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What we had was good quality but the chips were completely missing and the sweet and sour special balls were only sweet and sour chicken balls. Never had issues before though.
Adrian . 2023-12-31
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Was missing a part of the order rang up it was at mine with 10 mins
Rachel . 2023-12-31
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I would've given another star if the peas in the rice was cooked and the chips were cooked a bit longer. All in all though... not half bad; and I shall be using them again.
Deano . 2023-12-30
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Had beef chow mein and beef in black bean sauce, the beef was so chewy that I needed to borrow the cats teeth, the batter on the sweet and sour prawns was really thick and uncooked. Not and enjoyable meal that cost nearly £50.
Claire . 2023-12-27
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Was OK with being early food was hot and delicious
J . 2023-12-24
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Lovely and hot on arrival. Beautifully cooked and very tasty 🤤 😋
Denise . 2023-12-24
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Food came warm within 15 mins of ordering
Ben . 2023-12-23
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late but so was last order its Christmas so i understand
Jack . 2023-12-22
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First time trying this takeaway and I wasn’t disappointed. Probably the best pancake rolls I’ve had in a long, long time. Chow mein was cooked perfectly, the rice was lovely and the chicken satay skewers were nice and spicy. Delivery was bang on time and the food was hot. Will definitely order again - highly recommend.
Catherine . 2023-12-14
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Enjoyed by all. Happy Christmas to you.
Lillie . 2023-12-02
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Good was stone cold and disgusting. Not fresh at all. Was slimey and rank. Will never order again
Danielle . 2023-11-21
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I would absolutely NOT recommend this place, food was mediocre but the real kick in the teeth was the customer service. Never have I had to deal with such unprofessional little brats before at a takeaway. Basic respect and manners for a paying customer would be nice for a start, and then I’m told that they don’t accept card payments. Who in this day and age doesn’t accept card, I mean barely anyone carries cash anymore. On top of this I ordered over the phone so you would think that if you don’t accept card you would tell me that over the phone. Then I’m told I have to bank transfer them which again, is very unprofessional and to top it off the 2 people behind the counter just burst out laughing for god knows what reason. Overall very unimpressed and I will not be eating or visiting here again.
Dylan Sergeant . 2023-11-15
MORE AT TripAdvisor
They lady who was on the on phone today Tuesday 7th November taking orders needs to find a new job that she can actually do. Don’t work somewhere if you can’t read of your own menu and can’t be bothered to help someone with a heath condition with their order!!
M . 2023-11-07
MORE AT Google
Delicious food, usually arrives early as well, best Chinese in town
Ellie . 2023-11-05
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In town for a couple of nights, so hit up China City for some delivery as not familiar with the area. I did call them to confirm my location, and they were very friendly on the phone. Food arrived within the time specified and it was hot and tasty! Chinese food can be hit and miss, with the different styles of cooking, but this food was just like home and tasted very light and fresh! Certainly not drowned in oil and heavy. I would certainly recommend China City.
Geraldine Lee . 2023-11-03
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Perfectly delicious. Ribs were wonderful.
Paul . 2023-10-31
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Very salty and spicey, I mentioned in notes leave low spicy but don't interested
Petru . 2023-10-29
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Delivered swiftly by very pleasant driver. Excellent quality and value. Would use again.
Linda . 2023-10-26
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Absolutely atrocious customer service doesn’t even deserve 1 star - owner hung up on me when I was questioning why our order had been cancelled. Order due to arrive at 7pm - Received a message at 715pm saying it was half an hr late and we could request some money back, at which point we did to then only find out at 740pm that the entire order had been cancelled with no warning. Disgusting service. Rude owner.
Laura . 2023-10-25
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Excellent service and delivery and beautifully prepared food.
Christine . 2023-10-24
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Great Meal. Thank you for delivering to Newark Showground. We were so hungry at the end of the show. A phone call from the gate was perfect. Food was hot and very very tasty. Will use you again next time we are at the showground.
Maureen . 2023-10-17
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Food was nice and initial delivery time was on time. However our sweet and sour chicken balls were missing from the original delivery. Called China City to say they were missing and to ask them to be brought to us or to have a refund. The lady we spoke to was very very rude. She said we would have to come out to get them from the restaurant. When we explained this wouldn't be possible she said she could arrange a 10% discount off our next order which is far less than the cost of the sweet and sour chicken balls or we could repay the delivery fee for them to be delivered. She laughed at us when we explained that a 10% discount would not cover the cost of the chicken balls. She also seemed insistant that we would have to pay for the delivery driver to come back out which felt unfair as it was an error on the restaurants end. It was challenging to get her to put us on the phone to her manager to discuss the issue. It took 6 minutes of arguing with her before we finally spoke to the manager. The manager fixed the issue quickly and was very amaicable and apologetic and said we could apply for a refund through Just Eat or wait an hour for the delivery driver to return and bring the chicken balls out to us. He apologised that it couldn't be sooner as all the drivers were out at that time. Eventually a delivery driver brought the chicken balls out to us but he didn't ring the door bell so we didn't hear him knocking. He then phoned to say he was there and apologised for the mistake. There was a fortune cookie in the bag with the chicken balls. The manager's response was great, however their front of house staff leave a lot to be desired. Won't be ordering from here ever again.
GoPlaces66741856836 . 2023-10-10
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Food was nice and initial delivery time was on time. However our sweet and sour chicken balls were missing from the original delivery. Called China City to say they were missing and to ask them to be brought to us or to have a refund. The lady we spoke to was very very rude. She said we would have to come out to get them from the restaurant. When we explained this wouldn't be possible she said she could arrange a 10% discount off our next order which is far less than the cost of the sweet and sour chicken balls or we could repay the delivery fee for them to be delivered. She laughed at us when we explained that a 10% discount would not cover the cost of the chicken balls. She also seemed insistant that we would have to pay for the delivery driver to come back out which felt unfair as it was an error on the restaurants end. It was challenging to get her to put us on the phone to her manager to discuss the issue. It took 6 minutes of arguing with her before we finally spoke to the manager. The manager fixed the issue quickly and was very amaicable and apologetic and said we could apply for a refund through Just Eat or wait an hour for the delivery driver to return and bring the chicken balls out to us. He apologised that it couldn't be sooner as all the drivers were out at that time. Eventually a delivery driver brought the chicken balls out to us but he didn't ring the door bell so we didn't hear him knocking. He then phoned to say he was there and apologised for the mistake. There was a fortune cookie in the bag with the chicken balls. The manager's response was great, however their front of house staff leave a lot to be desired. Won't be ordering from here ever again.
Andrew . 2023-10-10
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First time I've used this place, didn't seem to promising for delivery after reading reviews but I'm glad I took the chance. Salted chilli squid,salted chilli beef,chips ,curry sauce. Arrived 10mins early fantastic, delivery driver was a nice guy Very pleasant. The food was piping hot and tasted amazing! I prefer my sauces to be slightly thicker but it still tasted nice 10/10 I'll be using this takeaway again
Andy . 2023-10-08
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Left my food as someone's else's door then won't redo my food so I can go get it and will not do a refund
scott . 2023-10-03
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The food was really yummy and still piping hot.
Marsha . 2023-10-03
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Ordered for collection in shop.Definitely not the worst chinese I've had. Service was good and around 15mins wait on Saturday night. Egg fried rice was nice and well seasoned. Black bean sauce a bit thin but nicely seasoned, with black beans in. Down side was vegetable spring rolls had a weird musty flavour and couldn't eat them. Rest of Food was good though and enjoyed it.
Fergus Presswell . 2023-09-30
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Wow is all I can say, very rarely do you get Chinese away from your hometown as good as this blew the absolute jocks off me fair play
David . 2023-09-30
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Food was actually pretty good but delivery time was awful. I called the restaurant after an hour and a half and was told it was on its way it then took a further half an hour. Restaurant wouldn't let me cancel my order or offer a refund. I was also told they were busy and what do I want them to to about it. I wouldn't have ordered at all if the restaurant had been honest about delivery times.
James . 2023-09-30
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Great food arrived piping hot within 25mins! when ordering was advised 45 - 50 mins. Delivery guy was ace too ! Thanks !
Christian . 2023-09-15
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Excellent quality food, which was nice and hot when delivered by a very courteous delivery driver...all round 5 star service. Thank you
Sheena . 2023-09-10
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No prawns in prawn toast was essentially fried bread with sesame seeds
Hazel . 2023-09-01
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Got my families order completely wrong and food was cold and vile, not to mention the lady on the phone had no idea what she was doing.
Annaleece Carlin . 2023-09-01
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Good portion sizes and selection for the chefs meal choice, easily feeds 4 and great option for the price.
Matt . 2023-08-25
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Hardly any rice or sauce, very very dry. Disappointed as normally good from here
nathan . 2023-08-21
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Ordered chicken noodles - it had shrimp on it. I'm allergic to shrimp.
Helena . 2023-08-20
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Great food very tasty will definitely order again
Alasdair . 2023-08-15
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Worst meal I’ve ever had from there . Very disappointed .
Graham . 2023-08-12
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The previous week I had a really enjoyable meal (2 serving of spare ribs) I had the same again addling chips. the ribs were more like jerky what meat was on the most of them was burnt. Out of the two servings only four were of eatable quality. The bag of chips were plentyful had they been hot were a meal on their own. On your note I entered. Disabled person, please knock lightly on the bay window, the proceed to the door press doorbell and I will be with you asap. This was totally ignored. I would like to request a refund buy I paid cash. Lesson, pay by credit card and you stand a chance of getting your money back. Lesson two, avoid those who display Just-eat.
Frederick . 2023-07-30
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Always tasty and hot food from China City
Lee . 2023-07-27
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I would not order from here again. The delivery guy was lovely, although the food looked and tasted as if it had been warmed up from earlier in the day. Noodles were bland, beef mushy and chips were old, cold and hard. sorry guys, no vote from me.
toni taylor . 2023-07-20
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Food was a little early but that suited us as we were starving. Delivery driver was pleasant and polite. Food was excellent. Piping hot and no mistakes. Would definitely recommend.
Graham . 2023-07-18
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Gorgeous food, would have liked the salt and pepper chips to have a little bit more flavour but was all really nice overall, thank you!
Kelly . 2023-07-14
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Well deserved 5* I've recently moved from Essex and no hate but I can never find any takeaway I like in Newark but this chinese is BANGING! 10/10 on everything
ian corbett . 2023-07-05
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Great food, really tasty. However, instead of a share box we got salt and pepper chips, which was the only disappointment but considering how much we spent a pretty big one.
Richard . 2023-06-22
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Would never order from here again rice way to wet and mushy, more like rice pudding, plus some of my order was missing chilli chicken wings to much flavour
Lady Keeley . 2023-05-29
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Lovely and fresh and super delicious! Thank you.
Emma . 2023-05-25
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Lemon chicken was extremely hard and over cooked, curry sauce had an extremely odd taste to it and was so thick it was like jelly.
Danielle . 2023-05-10
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early and good would recommend would get again 👍
jj . 2023-05-08
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Four orders in a row and all have been excellent
Eoin . 2023-05-01
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Food was dry and bland, Hong Kong chicken just chewy balls that tastes off nothing.
Adam . 2023-04-08
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bit late but worth the wait beautifull food
andrew . 2023-04-06
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Awful food ! Plastic chicken just overall disgusting
Sharon . 2023-04-06
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After a nice day out we decided to treat the family to a take away from China City. We placed our order at 7:16. I fully understand that Saturday nights are busy for most places and wasn't to surprised to find out our food wouldn't be with us until 8:25-8:45. We got the kids ready for bed and kept them entertained while we waited. At 9 I had to ring the take away to find out where our order was. The lady that answered the phone said that she'd had about 20 similar phone calls tonight, that she was sorry but there was nothing she could do, she assured me that our food was out for delivery, she did however take the time to thank me for my patience. I had to call again at 9:30 and asked if there was any way of contacting the driver to find out where he was. The phone was passed over to a bloke that told me my food was on its way, it wouldn't be long, but that the driver had had somewhere else to go first. By 9:45 with a hungry, tired and grumpy family we decided that we'd have to give up on our Chinese meal and nip out and get something quick, it was now past a couple of little people's bed time. Hey presto, there was a knock on the door. I should have refused the order but everyone needed feeding and it was getting way too late to go somewhere else, especially with food right there on the doorstep. Food was OK, not very hot though. Can't see us rushing back to China City the next time we fancy a treat Very disappointed
sean . 2023-04-01
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Really really average food after ordering at 19:30 and it arriving at 21:30. Won’t be ordering again
sarah . 2023-04-01
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Very disappointed with the order. We waited ages for our food. Ment to be delivered between 20:25-20:45 was delivered 9:30.
Tomasz . 2023-04-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great food and brilliant value on the lunch menu on a Sunday. Would recommend visiting, especially on Sunday lunchtime given the value for money.
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Very fast service considering how busy it was when I came to collect. Food was nice and fresh and delicious. Best Chinese around!
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Lovely Chinese, however the delivery driver was the rudest women I have ever met !!
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After reading a few negative reviews we were unsure whether to visit. However, after a days racing in York we returned to newark and decided to see for ourselves. We weren’t booked but were welcomed and shown to a table, there were plenty of other diners and the atmosphere was good. We opted for a set meal, all of which was excellent. Great service from young, pleasant staff made for a very enjoyable experience. We will no doubt be visiting again in the near future.