Based on 515 opinions finded in 3 websites
Based on 515 opinions finded in 3 websites
Nº 190 in 476 in Stockton-on-Tees
Opinions
I DID NOT RECEIVE THE ORDER BUT IT SAID ON THE JUST EAT APP THAT IT IS DELIVERED!!
Charel . 2024-09-09
MORE AT Just Eat
Ordered a chocolate twist not a croissant
Katie . 2024-09-02
MORE AT Just Eat
Couldn't get served, despite the shop not closing until 4 and 4 staff members being clearly visible, they refused to serve us drinks to take away. When asked why even though they don't close for half hour, the response was we have stopped serving it gives us time to clear up.
Emma . 2024-08-04
MORE AT Google
Delivery lady was lovely delivered with great care food still hot food was well cooked and packaged drinks spot on pleasantly surprised service level is spot on now Thankyou
Lisa . 2024-08-02
MORE AT Just Eat
I didn't eat there, I just had coffee. Cool! ;-)
M . 2024-07-27
MORE AT Google
I don’t know if my expectations were too high but I assumed when ordering food from Costa it would be cooked. My sausage bap was in the packet hadn’t even been cooked, no instructions on whether I’m supposed to grill it or put it in the oven. Am I supposed to cook the bread separately to the sausages? What am I supposed to do ?
Katie . 2024-07-10
MORE AT Just Eat
Usually love this place, the manager is wonderful. Yet my visit today I had to listen to the staff behind the counter arguing about slagging each other off. My drink was nice but the atmosphere not so much
Claire Harrison . 2024-07-02
MORE AT Google
I ordered a drink to be without coffee and it had coffee in the drink.
Eleanor . 2024-05-14
MORE AT Just Eat
great prompt delivery . everything done to keep coffee warm as poss.
Katie . 2024-03-24
MORE AT Just Eat
Costa Coffee Stockton-on-Tees is a good place to take breakfast. The staff are friendly and welcoming, they are fast and reliable in delivering their services. They practise disabled inclusion in which they have wheel chair parking space for people with disabilities.
Owolabi Damilola . 2024-03-13
MORE AT Google
There are Costa all over and I wouldn't go here my least favourite Costa
Peter Malone . 2024-03-10
MORE AT Google
Ordered cheese and onion tostie, 2 mozzarella and pesto panini, Chocolate Fudge Brownie Frappe and 1 Lemon Muffin. Bare in mind I just came off a 12 hour shift, sleepy, hungry didn't eat for 13 hours just got vending machines at work not real food, spend nearly £30 on this order. Tried the tostie wondered why it tasted weird and behold, bacon. Like how stupid can you working with food, some people can't eat pork products, are vegan, are vegetarian etc. don't know if this was intentional or what
Z . 2024-02-10
MORE AT Just Eat
Scruffy torn seats not classy at all, considering what we pay for the atmosphere
Maureen Plunkett . 2024-01-26
MORE AT Google
first time ordering a delivery from Costa. will NEVER order again. £12 for 2 coffees and they're both freezing cold. RIDICULOUS.
Mr . 2023-12-08
MORE AT Just Eat
Nothing but good to say. Costa coffee is my favorite coffee to drink
Sabbie Design . 2023-11-29
MORE AT Google
Got wrong items after ordering and it being cancelled and then re ordering after speaking to someone. Hard to believe that when my order stated 2 lx Terrys Chocolate Orange muffin and got a lemon and gingerbread one instead! It can't be that difficult surely???
Mark . 2023-11-16
MORE AT Just Eat
Order never turned up, driver rang me to ask what shop he was meant to be picking up from because they were closed when he’d arrived, then hung up on me. I got in touch with just eat and heard nothing back about a refund. I wouldn’t order from here.
amy . 2023-11-07
MORE AT Just Eat
Shocking amount of drink for the price it wasn’t even half full in the cup
Esmee . 2023-11-05
MORE AT Just Eat
Coffee was only lukewarm and no sugar when I requested three
William . 2023-09-29
MORE AT Just Eat
Warm welcome, friendly staff, great coffee, good food, nice atmosphere, recommended.
Allen A Mills . 2023-09-17
MORE AT Google
Fresh, very hot which is good and friendly driver
William . 2023-09-11
MORE AT Just Eat
Tables were very sticky to the point my cup kept sticking to it, service was very disorganised no one seemed to know what they were doing.
Sandra Hauxwell . 2023-08-23
MORE AT Google
Always love a Costa latte especially when it's a reward
Shane Hoban . 2023-07-29
MORE AT Google
The staff here is always so welcoming and kind, and the food is always on point!
Élisa Bénard . 2023-07-28
MORE AT Google
Lovely friendly staff and shop kept very clean & tidy would definitely recommend.
Ian Ferguson . 2023-07-10
MORE AT Google
This has to be the friendliest Costa my wife and I visit, the staff are fantastic and very helpful and the coffee is always great!
Jonathan harris . 2023-06-29
MORE AT Google
Food wasn't the best, but the Drink was great.
Anthony . 2023-06-16
MORE AT Just Eat
Friendly staff, listened to them talking to elderly staff they were friendly to them But maybe show them how to use the app, check if they know to save them some money on deals
fay Cambridge . 2023-05-04
MORE AT Google
Food was cold,dry and hard wasn't very good considering the price you have to pay.
Danny . 2023-04-28
MORE AT Just Eat
Had to wait ages to be served but when I got served the lady serving apologised my big disappointment was my hot chocolate it was luke warm and not very chocolaty
BoroSteelArmy83 . 2023-02-13
MORE AT Google
The staff in this costa are lovelyvery helpful and always happyl. Prefer this one much better to the one inside next where the staff are not as patient and sometimes rude
Jennifer Smith . 2023-01-17
MORE AT Google
Items missing on initial order though did repay quickly, had to reorder some drinks that took nearly two hours to arrive, driver was unwilling to let the Costa know about our problems.
Chris . 2022-12-19
MORE AT Just Eat
A little slow serving ppl but still ok
Mick Hill . 2022-12-16
MORE AT Google
Just walk right past this dump, scruffy hole.
RICHARD DUFFIE . 2022-12-06
MORE AT Google
Flies everywhere... Crawling all over the cups and coffee filters.
TeesPix.Photos . 2022-11-12
MORE AT Google
I was missing a millionaire shortbread from my order
Sydney . 2022-10-31
MORE AT Just Eat
Popped in late in the day for coffee and biscuits. Lovely service from Olivia
Elizabeth Shaw . 2022-10-26
MORE AT Google
The toastie was a bit cold, but still edible and the driver was really lovely! Overall will order again as cold food can easily happen with delivery!
Zoe . 2022-10-25
MORE AT Just Eat
Forgot the straw for the frappe
Harry . 2022-09-09
MORE AT Just Eat
We got two sausage baps instead of one sausage and one bacon
Alexandra . 2022-08-31
MORE AT Just Eat
Visited this Costa, earlier this afternoon with my partner for a Hot Chocolate as we wanted one, and they rushed our hot chocolates and it tasted all watered down/no milk what so ever. They said they ran out of whipped cream and marshmallows today, which was okay but our Hot Chocolates were disgusting and we didn't finish them because they were too watered down for us to even drink them. Won't be returning anytime soon.
Craig Roberts . 2022-08-18
MORE AT Google
We had a lovely cup of tea to break up the Christmas shopping. This shop doesn't have the same space around the tables that the one across the high street has. It was steamy and not well-ventilated so with COVID, it may not be a place I return to quickly.
Maria Catterick . 2021-12-05
MORE AT Google
Terrible service in this Costa, didn't look clean and staff weren't bothered, won't be using this Costa ever again 😠
Jean King . 2021-11-13
MORE AT Google
Coffee was great , sat in a lovely armchair and passed away an hour , what's not to like
ruth Igiebor . 2021-11-10
MORE AT Google
Nice enough place but trying to have a conversation with someone when they're blending ice cubes is impossible
Alan Green . 2021-10-15
MORE AT Google
Staff are friendly. Great service and remember you when you go back and remember drinks orders. Table service offered
Ruth Vassallo . 2021-10-06
MORE AT Google
This has to be the worst Costa coffee shop I have visited,,the staff so slow,,talking to each other not bothering about the customers,,it was quite dirty,,tables not cleared and cleaned,,toilet in a mess water and towels all over the floor..A customer came in sat at a table next to us,,and brought out take away pizzas from somewhere else..Unbelievable,,the staff didn't even notice...My friend got a double expresso and always gets a small jug of hot water with it,,not here it was served in a large Costa takeaway cup !!,cold water was given to her first,not hot as requested..Will not be visiting this one again..sorry but I think the staff here need re-training..
Ann Brownbridge . 2021-09-30
MORE AT Google
Always missing items not happy with this service. I'm wasting money really as not getting what I've paid for.
Jade . 2021-09-23
MORE AT Just Eat
Typical Costa experience, happy to go again.
Tim Goodwin . 2021-08-27
MORE AT Google
Not the best and not the worst. Table was sticky and a little unclean, nice coffee but cardboard cups not expected when you are sitting in.
Ian Hickmans . 2021-07-27
MORE AT Google
Didn't receive order. Not happy at all!
Lorna . 2021-07-20
MORE AT Just Eat
Gorgeous coffee and frostino, lovely toastie, all arrived hot/cold as should be, definitely order from here again. Arrived early. Impressed.
Ann . 2021-05-14
MORE AT Just Eat
Staff very helpful and knowing covid restrictions in place made it more comfortable to enter.
Kathleen Waddington . 2021-05-13
MORE AT Google
What a jewel on a place in the pandemic. Well managed customer flow. Secure clean toilets. Friendly professional staff. Good coffee!!
shivfin Burke . 2021-04-03
MORE AT Google
Went in to get an Americano and hot chocolate and 2 Munchies muffins and 2 girls were serving and they had such a bad attitude didn't ask what milk I wanted in hot chocolate or if I wanted cream and marshmallows like Cafe Nero do, when they handed the drinks to me didn't even warn me they were red hot. Iam disabled and as we were leaving could hear them laughing saying'their weird ha ha' and complaining about having to work. Safe to say we won't be returning and will stick with Cafe Nero
Evan Foxx . 2021-01-10
MORE AT Google
Not one if the best costa places to go. Staff are ok. Yet again reward points cant be collected. Same issue given 6 months previous and same before that. Nothing has changed. I think I should have gone to Greggs instead.
SG SG1_MAJOR_D . 2020-12-19
MORE AT Google
Oh my god the Terry's chocolate orange hot chocolate is amazing!!
Stephanie Nichols . 2020-11-04
MORE AT Google
Typical Costa interior, nice and inviting but unfortunately like so many times now in a Costa, the flat white was like a cup of hot milk!! Why bother guys really
paul briggs . 2020-09-26
MORE AT Google
Can't beat a good coffee with a good service
Mark Merser . 2020-08-29
MORE AT Google
Friendly staff and very helpful
linda clark . 2020-08-22
MORE AT Google
I couldnt use my points for my purchase. They were complaining about their shifts. And i had to inform them twice i was sitting in.
Joanne Phillips . 2020-03-05
MORE AT Google
Love the lattes here can be a lil bit expensive compared to other coffee shops but enjoy Costa and the view out of u the shop is nice.
Leah Wilson . 2020-03-04
MORE AT Google
Excellent customer service, treated me well, was patient, large crowds can come in to dine, quick service as well, cheap price for a wonderful cup of coffee, not forgetting excellent quality as well, me and my friends visit this place more than 2 to 3 times a week, splendid!
Kinq Ace . 2020-03-02
MORE AT Google
Good coffee shop but unfortunately when we were there it was a bit grubby. Not the girls fault who were on shift as they were busy. Needs more staff on a Saturday. Nowhere to put empty cups etc. Will be returning though.
mark wilkinson . 2020-01-18
MORE AT Google
Great coffee and snacks. I like this chain better than Starbucks. We were looking for somewhere to hang out and stay warm while waiting for the Stockton Flyer to make an appearance. Make a stop and kick back.
Ian Payne . 2020-01-15
MORE AT Google
Pleasant cafe with friendly staff
Bob Porter . 2019-12-21
MORE AT Google
A great Americano, lovely late'
John Stephenson . 2019-12-20
MORE AT Google
The shop was very busy, but the service was good. A bit slow clearing the tables
Brian Middleton . 2019-12-18
MORE AT Google
A bit pricey after all its just a cup of coffee.Nice place to sit and watch the world go by
Stevie Burrows . 2019-12-02
MORE AT Google
Always love Costas very friendly staff and lovely latte
Brian Clark . 2019-11-21
MORE AT Google
I like it, they make a great cortado !
Ian Blease . 2019-11-18
MORE AT Google
Love the place my favourite is the vanilla lattè and at the minute the gingerbread cream is well worth a try
Jamie Taylor . 2019-11-17
MORE AT Google
Glad to see they now serve filter coffee. Brought my own reusable cup and got myself a bargain.
Dan Briggs . 2019-11-14
MORE AT Google
Lovely staff excellent people skills and very friendly. Would recommend.
Julie Drennan . 2019-10-24
MORE AT Google
Nice coffees and nice and polite, friendly staff
Michael Parkes . 2019-10-17
MORE AT Google
Me and my Husband love a Costa. Coffee was still nice and the girls serving us were lovely. But the place was a mess. The poor girls were rushed off their feet, their looked to be only the two of them. One serving and trying to restock, and one making the hot drinks. Toilet was dirty, tissue on the floor, and the floor was. There was dishes across tables and it needed sweeping. Really felt for the girls.
Carly Marwood . 2019-10-16
MORE AT Google
As I said in a previous review of Costa (nearby) it's a good place to sit and chill
Kingofthehill4 At K4Studio . 2019-10-16
MORE AT Google
Poor choice of food ..virtually empty ..limited choice
Shaun Thomas . 2019-09-24
MORE AT Google
Friendly and lovely place to relax over a cup of their lovely special occasion drinks
Mandy Clark . 2019-09-14
MORE AT Google
As should be with a Costa but with friendly staff
Garry Blackburn . 2019-09-13
MORE AT Google
The beauty of the place and the speed of the services and the atmosphere is really good thank you
ليبين وحياتنا غاليا . 2019-08-19
MORE AT Google
Seven empty tables all with dirty cups, plates etc still on tables. We were the only people in the queue yet 3 girl staff just chatting between themselves whilst serving us. Had to go to a dirty table and then ask the girls still chatting to come clean it. When we left 25 mins later the remaining tables still had cups plates etc on them with costomers having to move them themselves.
Wharfedale Lodge . 2019-08-17
MORE AT Google
The service was great. Food and drinks were nice especially the brownies and the new strawberry lemonade. There was no toilet roll and three of the hourly checks in the toilets had been missed. Overall, very good
leah thomas . 2019-07-30
MORE AT Google
Staff were a bit strange. Coffee OK though
Kauser Khan . 2019-07-21
MORE AT Google
Very busy but served quickly. Cafe untidy with uncleared tables. Friendly staff
christine heap . 2019-07-20
MORE AT Google
Went in this morning for a hot drink before I set off on a trip back home. I got my order quickly and was given good customer service from Leonie and her colleague behind the counter. I enjoyed by tea and bacon sarnie. They double-checked everything and were friendly- cant ask for much more! They’re open from 7am-8pm all week.
Doubletake . 2019-07-19
MORE AT Google
Nice coffee on a chilly wet day.
Susan Parr . 2019-06-13
MORE AT Google
Lovely staff and fantastic coffee☕
Michelle Temperley-Laverick Temperley-studio (Temperleystudio) . 2019-06-10
MORE AT Google
Standard level of beverage knowledge. Tried fobbing me off with a medium mocha, only a quarter cup of liquid... A tasty beverage, in the wrong quantities... The Costa down the road is MUCH better 😉
Luci LeStrange . 2019-05-25
MORE AT Google
Out of all the Costa Coffee shops I have been to, this is by far the worst. The staff don't interact with the customers, the service is terrible, I ordered cakes and had to go back twice once to get the cakes and secondly to get a utensil to eat them with. When I stay in to drink I don't expect to be drinking out of disposable cups and is by far the dirtiest shop I've had the privilege of visiting, all the tables still had rubbish from the previous customers and the toilet were disgusting with toilet paper all over the floor. I have got to say that I will never return to this shop, even if I was paid to, the manager of this establishment needs to be sacked, as for the staff if they actually spend the time their laughing behind the counter and use it to serve, their would be less customers cueing. In my opinion the premises requires new furniture as the armchairs had holes in the arms exposing the foam and looks like they've never had a decent clean since the shop opened. Absolutely shocking, i wouldnt even bring a dog in to drink from this establishment. end of rant.
Paul Winter . 2019-05-04
MORE AT Google
Really nice coffee customer service is good always attend Costa for morning coffee
RussianSHARK (RussianSHARKv6) . 2019-05-02
MORE AT Google
Always lovely coffee and snacks
Sharon Wright-Dawson . 2019-04-10
MORE AT Google
Slow service and the mocha wasn't great or very hot
Caroline Aldworth . 2019-04-06
MORE AT Google
Below standard, loads of mess on tables and staff all stood around talking. Ended up sitting outside as they were only clean tables. Maybe a bit of training may be a good idea for staff on how to take away dirty cups and clean tables
Marshalls Miniatures . 2019-03-31
MORE AT Google
Always fine coffee, no matter where you purchase from
Gthomas Fenwick . 2019-03-12
MORE AT Google
Go 4 times a week brilliant staff good coffee and mocha
Kathleen Hardy . 2019-02-13
MORE AT Google
Always love a latte from here. Always get my shots of coffee separately as I dnt like it too strong. Also got toasted sandwich and it was 50% or 70% off I can't remember. Tasted so nice. However one of the staff members did not leave a good impression. My sisters sister ordered the exact same thing as me and was charged more when my sister asked if it was right she was snapped at and then I explained mine was cheaper so something was wrong. This time she "dunno" we had to ask her to start over with the order on the till and eventually got the correct price. If my sister had been alone she would of just paid the wrong price due to her anxiety because of how she was spoken to. Better customer service needed. Did want to put 5 starts but staff ruined experience and was not even eating in. It looked clean and tidy which wS a plus.
Georgina Falconer . 2019-02-13
MORE AT Google
Great Mocca went for the biggest really warmed me up
Albert Adderley . 2019-02-03
MORE AT Google
Really good service. Nice polite staff. Hot food. Drinks well prepared.
Turbo Power . 2019-02-02
MORE AT Google
I love this place it's great for meeting new people
Peter Malone . 2019-01-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
197 Opinions
Delicious coffee, amazing food & very lovely service. Thank you! 🤍
3195 Opinions
Took our grandson for his 1st driving experience in a car & the staff were fantastic in making his birthday treat a day to remember!
128 Opinions
Fresh and tasty food, great service, it was ready to collect for the time we asked for.
862 Opinions
Disappointed after a delightful starter. Got a parmo with a mushroom sauce, swamped with far to much topping it became very soggy, and it was not a parmo, it was a piece of chicken topped with mushroom sauce? Partners was exactly the same, very Disappointed indeed. Cost us £52 to have a starter as rest was just not edible I'm afraid