Costa Coffee in Canterbury

Simply the best Costa. Everyone is so friendly and nothing is too much trouble. Always very clean. Have to say Charlotte is super friendly and efficient

The girl with black and pink hair was very rude and had an attitude.

Quick friendly staff, delightful experience.

I like to meet here with chums regularly. Parking outside is convenient, staff are friendly and plenty of choice as one would expect

Very Friendly a great Atmosphere 👍

Great selection of food and wonderful coffee

Take out coffee ordered inshore, young man who served me was friendly chatty and so pleasant an asset to his team 😀

Very busy, but pleasant, difficult to find a seat. Dirty tables, not cleared away. Very disorganised at the counter, you don't know which end to queue, perhaps a simple sign may help. "Queue this end"

Need a place to do some office work for 4 hours, and this was perfect fit over a large Latte. Well recommended.

White hot chocolate with oat milk is unbeatable

Busy but really friendly staff!

Lovely staff all friendly fair prices and a Happy atmosphere

Sliw service, used to be my favourite coffee shop when I lived in Canterbury, went today as I was in the area, expensive, small portions for the price, poor staff, very rude and abrupt, slow service and don't even serve the drinks they're LITERALLY promoting

a good Costa. I always thought this was an odd location, but actually not too bad sitting outside

Coffee as always , fine. Two young people behind counter, as it was an hour till close, clearly tidying and starting the process of closing down. Could tell they didn't really want new customers or anyone making a mess or more work.

Amazing Staff, amazing customer service, cleanliness is great. Fabulous array of choice.

Can’t say no to a good hot chocolate

Disgusting customer service, not friendly at all and all so moody! Definitely not impressed. I had a pram and they did not help me bring my tray over and they were not busy there were only 2-3 customers including me. And 3 of them were making 1 coffee. Funny!

Great place to grab a coffee. Staff friendly.

One of the best Costa coffee about

Coffee ok - filthy outside seating area - not been swept in weeks

Excellent customer service and very good prices 👍🏻

A gentleman who serves in the counter discriminated us after we have asked some questions. He smiled at us unfriendly and we have no choice but leave. What a shame for such a great coffee shop but with impolite staff.

Quick visit passing through Canterbury. Very clean store. Friendly staff and fab coffee. Free parking directly outside.

The hot chocolate was amazing and the service was very good to well earned 5 stars

I have been to this Costa a couple times now and its great most of the time. Service is occasionally rude or slow, but the overall vibe of the place is good. Prices are what they are and the drinks are good, would recommend.

Advertise drinks that they no longer sell, Starbucks 100 times better

Very good coffee and all the food that arrived at the table was good, staff were however were not welcoming.

Rather nice Costa, albeit in a rather isolated location. Awful seating mind you! The bench seats are so low its impossible to read a newspaper. Bear that in mind anyone under 6 foot tall. I really think Mr Goldex could do a lot better with this one !!!

Friendly staff, good cakes and coffee and just round the corner from work, perfect

Takes ages to get served... but a good coffee and comfy seating inside

It's nice but don't use it much its not cheap only had 2 sandwiches 1 water one coffee for a friend was just under £12 pounds that was to dear

High customer service and clean space. Good branch 👍🏼

Never found this costa to have much of an atmosphere when drinking in.Coffee quality is fine though and plenty of parking.

Had a lovely rainy day coffee date with my friend. The atmosphere was lovely and cosy and the large windows made enjoying the rain all the more lovely. The hazelnut cappuccino was perfect.

Great place to relax with a coffee

Lots of choice and the cold options while it's hot out is a great choice.

Very clean and very friendly. They are disable friendly too.

Excellent quality and service 👏 👌

Very sorry to say that there was dirty cups, plates and uneaten food left on the tables inside and outside We personally had to move a dirty tray to sit down The coffee and tea that we had were fine the housekeeping skills are disgusting

Really nice staff, good service.

One of the best Costa’s around. The staff here make it more than ‘just a Costa’. Very friendly!

I don't normally leave reviews but I feel that what happened today in Sturry Road Costa deserves some recognition. I won't go into the details but (I'm guessing) the manager noticed I was in tears whilst drinking my coffee (nothing to do with the coffee, the coffee was great lol) and subtly brought over a handful of napkins for me. The gesture was really appreciated and incredibly sweet and I think everyone should know how lovely all the staff at this branch are. I couldn't fault them x

They have vegan marshmallows for hot chocolate!

Fab staff and fab drinks. 5 star.x

My favourite Costa.. my favourite big chain coffee...

This Costa always runs out of oat milk. Might sound like a petty thing to mention but imagine every other time you try and get a milk coffee and they keep running out of milk.

Had a very nice flat white coffee, my better half had a chai spiced latte but they had no cinamon to put on the top.

Good service. Brilliant coffee.

Friendly staff and ease of parking

Arrived at Costa Marshwood Canterbury at 0650 sat out side until 0730 when costa advertises open at 0700 lights are on nobody's about very disappointing front door locked looks like have to go Mcdonalds for a hot drink

Always enjoy a Costa it's a nice clean place plenty of seating and pleasant staff

Have visited this Costa on several occasions. Each time I've had good coffee in a pleasant and clean café.

Well earned costa gingerbread latte after a bit of sales shopping. Plus the old faithful cheese n tomato toastie.

Coffee always Luke warm, to week or to strong.

Terry's orange hot chocolate really hit the spot today . Just what I needed

Great coffee served by friendly staff

Popped in for a take away. Quick and helpful.

Got a parking fine for no reason whatsoever by an intimidating guy wearing a body cam. DO NOT GO HERE

Parking experience terrible, staff don't care about the problem just responding by "oh yeah he's new"

Симпатично място, спечелихме с детския кът и книгите!

Mark is always smiling and friendly. The staff too are friendly and welcoming creating a warm atmosphere for customers during these difficult and challenging times. The macoroni box was tasty as well as the tuna melt panini. Will definitely pop in again.

Friendly staff. Know what they are doing

I went here today and the staff were so lovely. Really fast service and the friendly staff made me feel very welcome and kept the place super clean.

Good service, polite staff. Covid safe experience.

Amazing staff and amazing coffee as always

It was really busy today due to an offer however the staff were really working hard and got through the orders. I had a hot chocolate rather than coffee and it was good. Smooth with a lovely spiced toffee. Had marshmallows and cream to add to it and was great.

What ever you do, don't go round the wrong way of the one way system ..there are no other customers but God forbid you don't follow the arrows. If I wanted to be told off I'd go back to school. Woman would make a good traffic warden 🙃

Staff are quick and get orders right

Favourite coffee place in Canterbury under lockdown. The coconut and vanilla is the best, the tomato and mozzarella panini are amazing.

Coffee was mediocre but I appreciate that they have stayed open during the pandemic so I bumped them up a star 🌟

Coffee is always bad quality, so much worse than Nero or local coffee houses. Food is expensive and terrible tbh. Staff are nice and plenty of parking

Rude and abrupt pandemic but we arent lepers. Sandwich was nice

Me and my partner love a good Costa and the staff there are excellent. They are very polite and they are all experts at the milk frother and I know from experience they are very difficult to get right.

One member of staff on counter and a long queue.

The service was slow ..waiting time half an hour for two hot chocolates

Excellent covid safety, staff were cleaning thoroughly and I felt very at ease knowing their procedures were in place will definitely go back, also black forest hot chocolate is to die for

I came into this coffee shop this morning and usually we are greeted by a really friendly woman. My experience this morning was very disappointing. Every time I spoke the lady cut me off, and when I did speak she made me repeat everything I said. I understand masks have the ability to muffle speech but I feel I was pretty clear every time. I work in a customer facing role with a mask on all the time and never have a problem being understood. I ordered the cinnamon cappuccino, when I got back to my table it had no cinnamon on it, I went back and was told it was optional. The picture shows the cinnamon on the cappuccino on the board and the website. I find it very strange to offer a cinnamon cappuccino and then not finish it with the cinnamon powder or at least be asked. The place inside looks lovely but there are coffee cups and lids over the floor outside. Overall, I found it unfriendly and abrasive.

Had skinny Latte but still very weak coffee but why should I pay for extra shot ? Staff helpful but one did not have mask over nose which is a no go in my book. Toilet was the best I've seen in a long time in a Costa and overall coffee shop was very clean and tidy 😍

Very poor management Rude and unfriendly Since previous management changed it have been bery poor and rude

Enjoyed Costa first time inside sitting for a year used my nhs app to sign in and felt safe.highly recommend.

Excellent staff doing a great job. Coffee fab as always

It's Costa what more is there to say

No que adequate seating outside. Limited inside.

Nice enough Costa cafe with friendly staff. My partner had the frapaccino (cold coffee) was pretty much undrinkable and not like the ones at other Costas. The mango smoothie was good though.

Friendly staff, A lovely girl can remember that I like large Americano, they now see me will directly say large Americano. I like to spend my free time there! Tommorrow I will going as well!

Nice new building with a familiar Costa experience.

If you want a nice coffee go to this place.

Great coffee and equally great staff, highly recommended

always love it here. staff are lovely, teas n coffees splendid. i reccomend their new irish velvet cappuccino its peng AF

Great place for a coffee and to eat

Convenient location, large and well stocked.

Really great place for a drink, Chelsea and Emma were really welcoming and made my daughters chocolate just the right temperature. The coffee shop was extremely clean and looked very festive. Next time we are in Canterbury on a regular visit from the north of England we will definitely come back to this establishment. Would award 10 stars if I could

Staff are the best here. Very good. Makes a big difference.

Great place to pause for a coffee . Friendly attentive staff . Tidy clean store . Clean toilets too.( so much better than the ones at solstice park Amesbury, one if my regular stops)

I love this Costa the staff are friendly and it's handy to park

Its a costa, its not going to be dreadful is it now!

Costa coffee in sturry road was good,but parking not so good. Staff were excellent including new person who was being trained well mannered

Really nice staff very efficient specially a young lady that she knows my habits can't say her name because I don't know it

Very perlite staff and clean and tidy place