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4.1

Based on 1.010 opinions finded in 1 websites

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Nº 211 in 402 in Taunton Deane

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score
OpinionsNoteGoogle1.0104.1

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Standard Costa, good service and usual Costa food.

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Tony Sampson . 2024-10-28

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I didn't expect it to be open for a short time. The cleaning lady pushed the chairs loudly and disturbed us a lot

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Jolie Smith . 2024-10-26

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Coffee place, great for meeting. Always background noise if you like that buzz. I wanted a smoothie and they had the small innocent smoothies, which hit the spot but didn't last long. Snacks look good, all a bit pricy for my liking.

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Jenny Christopher . 2024-10-20

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Coffee, whatever you choose is perfect. Love my birthday treats..today I had a Terry's chocolate orange muffin, went perfect with my hazelnut cappuccino...thank you x

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moitai1000 . 2024-10-20

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Good service hoping one day there be more GF options

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Frankie Winzar . 2024-10-18

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I did a drive through ant it eas quick efficient and the staff were very polite, had a sit down coffee this time

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Richard Weaver . 2024-10-18

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My family and I will not be coming back to this costa . I don't drink coffee so was recently introduced to the chocolate fudge brownie frappe and can have it without coffee and cream. So this is my go to treat.what a let down at this costa .what happened ? We have been to both costa in town both sit in and take away and always had a lovely drink. I asked for no coffee and no cream .but had no sauce or chocolate bits either .it was an expensive chocolate milkshake.very disappointed 😞

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Miriam Hawkins . 2024-10-12

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Haven,t been to this one for a while.Very high standard of cleanliness and pleasant staff.

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Steve Sims . 2024-09-28

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Always good..good etc and service

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Tony Berthon . 2024-09-13

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Toilets were disgusting. Service was poor, waited for 10 mins. Whole place is minging

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Danny Poulsom . 2024-08-31

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As expected, everything in perfect order and quality.

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Thomas Klein . 2024-08-13

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Was told they couldnt make my drink as they had no syrup. Told them it was fine without syrup as i wasnt picky about it being in or not but then proceeded to make my drink with the syrup they told me they didnt have? Confused as to why they didnt want to make the drink?

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jamie streets . 2024-07-30

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I used the drive thru and ordered my latte in my reusable cup. The staff were smiling and efficient, and I will use this venue again when in Taunton.

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Jill Rebecca Heywood . 2024-07-19

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Great place for coffee, sausage and bacon baps, and muffins.

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Trevor Downward . 2024-07-13

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Just like all Costa's really. Staff are really friendly and outgoing.

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Christopher Wildman . 2024-07-06

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Always friendly, quick service. Impressed that many staff seem to remember regular customers drinks. Friendliest Costa we have been to and special mention for Hazel who is friendly, efficient and always greets with a warm welcome even at the end of the day. A credit to Costa

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malcolm gold . 2024-06-17

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Good service Standard costa offer

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Nick Houghton . 2024-06-14

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Just been to the drive thru and got 2 medium cappuccinos. Only live up the road. By the time i got home, the froth had settled leaving the cups only 2 thirds full!

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Hilary Allen . 2024-05-22

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There is a good seating area inside with large windows that provide good lighting. There is also outside seating with large umbrellas to protect from the sun. I had a Biscoff cheesecake which was solid enough to eat with a fork - I enjoyed it so much I forgot to take a photo!

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Nigel Freeney . 2024-05-20

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Never seems to have quite enough team members for truly great service. Good drinks, as expected though.

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Jon Beake . 2024-05-07

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Very long waits at lunchtimes, staff lackluster

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James Searle . 2024-04-09

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A better alternative than the Starbucks in the Sainsburys car park. Cheery staff.

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Chris Dowey . 2024-03-16

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It's just a Costa. Convenient for the 303.

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Simon Conroy . 2024-03-10

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Friendly staff and quick service.

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Adriana Simona Marton . 2024-03-06

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I have never had a bad experience in any Costa and this was no different. Service was a little slower due to new staff being trained but quality was still good. It was busier today but still top knotch drink and a nice gluten free brownie with staff very courteous and polite. Service was quick and top quality drink. Popped in today for a treat of a large mocha. Same great taste with polite and professional staff. Really busy today. Super busy today but all staff were friendly and professional. Never had a bad experience in any Costa. Long may it reign.

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Nicky Cooksley . 2024-02-23

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Great service, friendly and informative staff, felt appreciated as a customer, highly recommend

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Colin Reddington . 2024-01-26

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They some times are shut before the advertised hours on the website for some reason or another. Could do with been open a bit later

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John Peter Bloxham . 2024-01-23

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I like Costa Coffee. I really love the service here. Its normally quiet when I visit early in the morning. Its clean and well presented with lots of seating. I would give it 5 stars but it Costa lot!

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Philip Sawyer . 2024-01-18

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Convenient when you're driving, busy if you stop in though

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Luke Merchant . 2024-01-12

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When we arrived at costa, the place was fairly busy, chatty and had a nice atmosphere, unfortunately though there were still pots on the tables where people were not sitting, the line gradually got longer and waiting times were also getting longer, I feel like they are understaffed behind the counter and that there should be a person that goes around cleaning the tables and making the place look respectable. It got very quiet around 4pm and that's when they started tidying.

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Felicity Barrington-Scott . 2023-12-18

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Bit off a queue on a Sunday mid morning !

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Stupid H . 2023-11-28

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Plenty of parking, friendly staff, standard menu. Clean facilities

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John Wye . 2023-11-22

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Really sad! Awful hot chocolates! Could see from the car they unfortunately weren’t using the correct amount of “white chocolate liquid”. One tasted really sweet other, was just hot milk. Really disappointed. Staff saw us watching and just sort of giggled it off. Looks like we will be going to star bucks next time! A waist of £14

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Isobel Hendy . 2023-10-14

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Very impressed it shows what a difference can be made when managed and run with customer focus. Food was surprisingly good as was the lattes. Also a good multi aged atmosphere. Would definitely call again when passing through.

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Mike Wallbridge . 2023-10-04

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Very busy service slow food expensive for what it was

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Sandra Chandler . 2023-09-30

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Friendly hard working staff. Amazing frappe

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Shaqiem Aaron . 2023-09-07

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Too long to serve. Coffee lukewarm even though I asked for extra hot. No toilet paper in the toilet! More attention needed...

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Stephen Rowbottom . 2023-08-31

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Good place to visit for a short break really delicious coffee

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Noorullah Ahmadi . 2023-08-14

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Not my first visit here. Today, I walked in just as it was about to close, Katie at the door let me in, fixed me the best ever coffee. It is absolutely amazing how she had a smile on her face even after what must have been a long day. Thank you..

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Irfan Ali . 2023-08-14

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It's a great little costa indoors, my gripe is that the drive thru always seems to be closed. Doesn't matter what time of day we show up, there's always cones blocking off the drive thru. It seems pretty pointless having a drive thru if it's never open for purpose.

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Vixie Gage . 2023-07-22

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Drive thru with seating inside/outside. Ideal location within a retail park and also nearby the Travelodge. The staff are very friendly and welcoming. A good selection of food and drinks for everyone. There's parking available and free for a few hours.

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Barbara Nicholls . 2023-07-21

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Please clean more often guys, especially outside.

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The B's . 2023-07-15

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The young man that served us today was really helpful and pleasant, I wish I'd got his name because he should have a pat on the back.

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Alison Evans . 2023-06-25

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This Costa Coffee cafe lives up to Costa standard with excellent staff and superb products and service. Thank you.

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Rob Enticott . 2023-06-09

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No choice of gluten free foods (CELIAC DISEASE) this day and age you think would be

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Robert Hawkins . 2023-06-04

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A really handy spot just off the major ring road. Very friendly staff and most importantly I had a very tasty cup of coffee. Drive thru option was great and very efficient. Would go there again if I was in this part of Somerset/Taunton again!

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Cat Versus . 2023-05-25

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Overpriced, overrated , Very disappointing.

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Andrew Harris . 2023-05-14

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Quick service and clean and tidy..

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Dave Childs . 2023-05-09

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Standard Costa coffee, no lemon muffins but a really good blueberry one . Where this one stands out of the staff, who are lovely.

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Maeve de Burgh . 2023-04-29

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This is the best Costa around they are very polite and nothing is to much love it there

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Linda Evans . 2023-04-23

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Had a very enjoyable cup of tea infuded

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kate ashleigh . 2023-04-22

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Vary rarely open on time always sat waiting

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Sarah Markham . 2023-04-07

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Love a costa, haven't tried the food yet.

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Ian Bristoe . 2023-04-04

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Considering that this is almost a fast food service, I was really impressed how clean it was. The service was speedy, it was warm and a great place to meet up for a chat. We'll impressed. Thanks

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Patricia Perry . 2023-03-18

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Very friendly staff who offered me table service on seeing I had a baby who was breastfeeding. Only reason to not give 5* is that the place only has x1 highchair which makes it difficult for those of us with weaning babies/toddlers.

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Michele Ambrose . 2023-03-08

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Very rude. Only asked if I had a free one. Her reply was I’m not a mind reader have to tell before. Happened at about 10:40AM.

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Andis Aboltins . 2023-03-02

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Great coffee…but charges £1 more than other costa shops !

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Arjuna Pattapola . 2023-03-02

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Busy store on the retail park. Stopped for a break on journey along M5. Was very busy on a Sat Lunchtime, but service quick.

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Peter Dawes . 2023-02-20

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Great coffee my favourite sit in or take out coffee

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Samantha Reddish . 2023-02-16

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It's a Costa so it's the same but it works.

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Bill Lewsey . 2023-01-17

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Fairly quiet when visited. Wide range of toasties and cakes available and of course hot drinks.

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Special Waster . 2022-12-16

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Drove into Hankridge, Taunton for a coffee at 7pm as your website states 9pm closure to see the place all shut up. Please update your website!

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Lou Baker . 2022-12-13

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Good coffee to the usual Costa standards with friendly and efficient staff.

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Simon M . 2022-12-08

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Understaffed but friendly and good quality on offer as usual

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Trevor Morgan . 2022-12-05

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Great coffee and nice atmosphere.

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Hazel West . 2022-12-03

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Always love the coffee and food. Don't like the cold. Fans could blow warm air. Then it would be great.

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Stephen Mann . 2022-11-25

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Latte was over full which spilt on passenger seat and it was just about warm, not happy 👎

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Adele Leighton . 2022-11-18

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Haven't been here for ages, was taking away but it was busy with a nice buzz inside, good food, and friendly staff

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Louise Heald . 2022-11-09

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Feels overcrowded now tables have been moved and more added

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Mazo Webster . 2022-11-08

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Getting more and more expensive, never open half the time, always a gamble. Used to adore this place especially for the late evening trips to grab a hot chocolate in the winter. Good thing Starbucks is next door which is consistent with opening times and cheaper

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Jamie Coxy . 2022-10-29

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It would be helpful to have the ooening times for the costa in here not just drive thru opening.

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Nikki Lovell . 2022-10-12

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The staff were very polite, waiting time was OK. Only down side was the condition of the toilets, but maybe we caught it just before their next cleaning time. All in all a quick nice and easy experience.

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Simon Brown . 2022-10-07

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Drinks were great but its needs a good clean.

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Mike Ardren . 2022-10-04

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Very nice, really cool buildings and drinks were great. Only problem I would say is the menus which constantly switch so you can't see all the items or all you can see is an advert for a product. Fairly annoying because you can't see what you want to order and have to wait l

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Leo Stott . 2022-09-26

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Poor selection available, but the customer service was what earned this rating. Absolutely no interest in me. Somehow my fault that I was ordering things shown on the screen but not available. Costa is usually a go-to place in unfamiliar parts of the UK. Not this one.

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Richard Lyon . 2022-09-21

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Had the new autumn latte hot chocolate with cream. Really recommend, nice new Costa to visit which also has a drive through too.

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Andrew Rutt . 2022-09-07

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Nice drinks, staff polite if a bit slow but it does have a drive through.

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Steven Hanstead . 2022-09-03

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Well it’s a drive through…. You order… you pay and you’re at the mercy of whoever is on at that time… I’ve had really nice coffee and some are just ok… chance your arm for the convenience… simple..!!

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James Kew . 2022-08-30

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Waited 20 minutes for my drink and it wasn’t very busy, other customers waited 5 minutes for there drink, person at till noticed that I hadn’t had my drink for some time, she called for assistance and I had a refund and a free drink Rating a 4 because of the waiting but the person who gave me the money and my drink was ever so lovely. Not so much with the young lady at the till as she was giving some looks that made me felt uncomfortable

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Alice Bosworth . 2022-08-30

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Lovely friendly staff and very quick service

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Lauren Coombs . 2022-08-07

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The coffee was good and the place clean. However, before you set directions, if you want to come here to do some work - not only does it have a VERY SLOW wifi service but my mobile has poor connection and there are few sockets!

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Prime Time . 2022-07-21

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Staff very friendly, and helpful, coffee and food made to perfection 👌

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Emma Collins . 2022-07-21

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Went there for a bite to eat. Had a panini with a large hot chocolate. Not too busy. Left dog in car. Reasonable prices. Can have a drink in cafe or use the drive through. We had ours in the cafe.

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Katherine Tyrrell . 2022-07-17

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Found a quiet corner to sit & hold a conversation with daughter and grandchild.

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Lynn Waude . 2022-07-14

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Went with my Mum. I had a frappe and mum, a cooler. Great choice of drinks, as always, and thanks to Costa rewards and the coffees I get through in a week, we got them for free!

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Damian Ibberson . 2022-07-11

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Seriously wasn’t expecting much but this was a great cup of espresso. Nice staff.

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Anthony Price Radford . 2022-07-10

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Bardzo sympatycznie w środku miła obsługa

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Norbert Rutkowski . 2022-07-05

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orderd 5 frappe coffee but end up gave us some milky frappe ice taste like water only, you can tell by its colour

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kan cheng . 2022-07-03

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Early morning and the friendliest and most helpful young lady serving. Great start to the day. Even waited whilst I got my wallet that I had left in my van. Well done and thanks

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AlTec O.P.E . 2022-06-29

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Americano was luke warm and mint choc thing with cream was disgusting. Took it back and was changed no questions asked which was good. Ashtrays on tables outside all dirty. Shame cos I love a costa

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Kate Biss . 2022-06-26

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Used to be great for meeting in an evening, however they now close about 7pm. Easy access for getting a coffee however sitting inside is fairly noisy if it's busy.

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Matt Murray . 2022-06-18

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Excellent service 👏 👍 thanks 😊 👍

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Simon Summerhayes . 2022-06-12

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It's a Costa Coffee... Same products, same coffee. Hard to distinguish one from any other... The difference is the people, their attitude and the quality of service. This branch is a good one. When chuffing up and down the M5 I will stop here rather than the service areas.

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Steve Dymoke . 2022-05-27

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Good parking and to there usual standard Helpful staff too

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Bryan Turner . 2022-05-25

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Really good service, clean restaurant,

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Catherine Perryman . 2022-05-23

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Good service and excellent customer service staff very helpful and friendly

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jane rowling . 2022-05-19

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Awful. Asked for a medium skinny latte in a cup and got a glass. When corrected, just tipped into cup and it was cold. Refused to reheat. Dirty tray....loos dreadful......Not going back. Whatever happened to the old crew, what a disgrace from 5* to zero in 2 years.....

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Paul Land . 2022-05-07

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Excellent staff polite and friendly

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DOROTHY BRUNSDON . 2022-04-24

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Decent coffee, at prices that are about the norm these days for this type of coffee shop

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Stephen Burns . 2022-04-03

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The Costa do a hood mac & cheese

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Jacqui Joy . 2022-04-02

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