Costa Coffee in Cheshire East

Great service. Friendly staff. Great place to sit outside if you like car spotting

Service is OK. Definite lack of food choice compared to other costa locally. And lacking in atmosphere.

Very friendly and helpful staff. Nice atmosphere, not too busy. Plenty of room between the tables.

Great little coffee shop. You know what your going to get.

Great place for coffee and a catch up. Staff always friendly and helpful

The staff make all the difference! A smile a story a joke and a custom made personalised coffee! A great way to start the day. Inspiring ready for the work challenges now. Better than going to the gym 🏋️‍♂️. Well maybe later...

Good area and place to stop by and have a drink.

Zoe is an absolute credit to this establishment, she is so lovely and always willing to go the extra mile for her customers. Great service as always, thank you!

Nice and clean environment. Love to test their latte

Really nice atmosphere. Quiet and peaceful. The usual Costa menu. Excellent service. All round good experience.

A lovely and warm retreat on a cold winter's day after some hard cycling. Always good coffee plus a great selection of cakes, etc. Staff were very friendly and welcoming. Patio heaters available if you're sitting outside.

Long queue. Drinks delay and wrong. Not enough staff or experience. We waited around 25 mins for 2 drinks ! One was served in an unwashed mug with dry coffee lines all over the outside. Very poor !!

Very nice coffee and snacks in the centre of Alderley Edge

Good coffee prompt polite service

Brilliantly done coffee snd super fantastic 👏 service by the staff... Great to see cheerful happy staff first thingbin the morning!

Nice coffee friendly staff and in Alderley edge what more do you want

Polite and friendly staff. Good coffee and frappies.

Good coffee love the sausage sandwich.

Great coffee and reward system.

Hey, it's a Costa. Nice and roomy

Would help if the time on Google and the actual opening hours were the same... disappointed

Sometimes it can't be a bit slow especially when you've got so many minutes just to kill for a coffee time ticking

This is truly the worst Costa I've ever been to. Where do I start? 1. There were ants crawling all over my partner and I, on our table, I got 2 in my hot choc... They were on the table.... Everywhere... I'd also like to point out that we were sat INSIDE the coffee shop aswel. 2. The toilets were absolutely disgusting. They stunk, there was a puddle of water on the cable leading up to the hand dryer. No soap, gosh it was just awful. 3. My partner is in a wheelchair.... I had to walk ahead and clear a pathway, ask people to move chairs and tables so he could get in. 4. The drinks were just another level of rank. I often get a Costa on my way home from work.... Trust me the portable machine in the petrol station is a far better option..... And over £4 cheaper. John's cup of tea was 1 tea bag in a huge cup with the tiniest splash of milk.... It was weak as heck... I honestly could carry on, but I won't. 5. There was no cups to have our drinks in.... I didn't want a takeaway but I still got it in a take away cup. 6. The tables were covered in debris from the previous people... Fair enough a couple... But this was every table. 7. The girl was cleaning as they were closing early.... Her spray wasn't working.... No problem, apart from the fact that she just carried on with her damp cloth. In all the cleanliness and hygiene issues in a normal situation were far from acceptable. However a this current situation of the covid epidemic is just completely unacceptable! I'd avoid this branch of Costa line the plague. Good luck...

Only had a brownie (delicious )& a coffee as i needed to kill an hour. It was very quiet and relaxing.

Should have this place on tap !! Love a fresh coffee !!

I’m appalled by the attitude from the staff in this branch. I was served by Millie she was abrupt and rude. I won’t be visiting this branch again, what a shame for the area and Costa loving customers! 😞

Great service, friendly and polite

Rudest girl I think I've ever met working in there today. Hot chocolate was good though 👌🏻

Always treated really well at the Alderley Store, the place is really well run and the staff are warm and chatting which really makes visiting very enjoyable. Georgie in particular is a star!!

Coffee was good but shop and tables untidy had to remove mess from table and sanitise it our selves ! not good in current circumstances

He spend 10 mins making orders for people who weren’t here when I was stood there waiting for my simple order . The 4 drinks he made got thrown in the bin , it was obvious nobody was waiting . Bad service !

First Costa since lockdown! Excellent safety measures in the store, social distancing etc, staff friendly and welcoming as always. Coffee perfect.

Poor service, not dog friendly in Cheshire!!! Really.....I'll take my business elsewhere

Lovely man serving at the till was helpful, and tried to find out when asked if the cake / pastry I was looking at was fresh. Moody girl making coffee said most of the pastries and cakes were not fresh but had been covered up overnight, so should be fine. If she had smiled her face would have cracked. Left with a cake and a pastry, but when we opened it the pastry was so stale and hard it would have broken teeth. For a coffee place which is busy most days of the week, it would be nice to be able to buy fresh food and for staff to actually pretend to be friendly to the customers paying their wages. Not impressed. Manager needs to crack the whip!

This costa has gone dramatically downhill recently, some of the new staff are very slow and I'm affraid to say very ignorant

Pretty poor service and it wasn't even busy.

Polite and friendly staff, nice comfortable atmosphere 😁👍

Great place to meet friends for a coffee. The outside seating area is also ideal in nice weather if you are out dog walking. Had chocolate with marshmallows, lovely.

Asked for Skinny Latte I noticed it was made with full fat milk, when asked I was lied to, they did change it to what I asked for. There seems to be no organisation drinks are not made in correct order, I don't wait in a queue for the fun of it.

Unfortunately the visit today was very disappointing. Tables full of dirty pots, long wait to be served and when I did get my coffee it was in a chipped cup. I appreciate it was a very busy day but there was clearly a staff shortage.

Really hard working staff on New Year's Day. Need more help.

Quiet day but over half of tables strewn with dirty cups. Served my tea with a grotty, dirty cup and then got surly when asked for a clean one. I still had to wipe that clean. Sorry but when you're serving a tea bag and some hot water for over two quid, I deserve a clean cup!

Nice atmosphere and the coffee is good quality

Really rubbish service waited 20 mins to be served then ordered one salted caramel iced late and a plain iced late with two cakes. Repeated it like 3 times got it in the system £9 down. Woman disappears. Other lady gives me supposedly salted caramel iced late I try it and ask is it definitely a salted caramel one as it just tastes like coffee she said yeah so I left it. 5 mins later asks me what I’m waiting for so again told her my order. Got the order sat down told my partner about my drink she went to ask them about it. The lady said she just did caramel not the salted caramel even though she clarified it was to me. They then changed it. Just annoying messing around over a simple order when with kids time is precious and it resulted in my baby getting bored and grouchy. Not impressed especially with the prices.

Dog sat on the table outside where people eat this is a food hygiene compromise.

Friendly staff and happy atmosphere. Cafe generally kept clean too.

Not a bad coffee, dog hair woman make a cracking brew

coffee ok not hot enough not very busy table s needed clearing

Much needed caffeine hit before work.

Spent an hour at Costa Alderley Edge. Nice and bright and comfy. The toilets need to be a bit cleaner. Apart from that everything was ok.

It's a Costa with the usual mix of seating types, drinks and friendly customer service.

Service is too slow, took half an hour to get three hot chocolates! They need to get more staff.

Soup was cold but everything else was fine

Good location and nice service in the middle of Alderley town centre

Ordered and paid for 2 hot chocolate's and 2 cakes,waited a good 15 mins to get our drinks other people behind got there's way before me, service not good enough.

It's a high street brand. You could be in Bangkok or Bolton they are all the same. In a predictable good way.

Always polite and attentive excellent service!

Not nice friendly at all. Prices are ridiculous

Service is very good and there's usually seating available.

Busy coffee house in central Alderley Edge. Typical Costa layout. The staff are local, friendly and efficient.

Clean, quick, when needed it's there.

Great coffee, lovely to sit outside in the morning sun.

It's a Costa Coffee shop. Good coffee, but expensive

Great service, very polite. Toilets need more attention though!

A pleasant service from the order taker, but it went steadily downhill from here. Not the standard Costa Experience. The badly creaking entrance door squeaked and squealed EVERY time someone entered or exited, like someone letting a balloon down. The dishwasher had broken, so take away cups only. H&S dictated staff unable to wash cups by hand. A COCONUT mocha became a SOYA mocha because they'd run out of coconut milk. I was then presented with a WHOLE MILK mocha as the barista had forgotten about soya AND despite telling her, she looked at me as if it was my fault. I took what i was given! I will add that the lemon layer cake and caramel crisp were tastful. Receipt: 17565

Such great cup of coffee served in actual China. What a lovely treat after a long drive from the airport. On top that the food is quite tasty. One of our tables was wobbly and knocked the cup over and the staff were kind enough to replace it. Lovely place to visit.

Had very worn fixtures, and lot's of uncleared tables. Coffee was good however.

Consistant Costa quality and service

Serves quick just a bit of a wait for drink. Place often looks a little messy, particularly the floor.

Again another 20 minute wait just for a latte, wouldn't usually mind but when you watch people who arrived after you get there full dinner served before 1 latte when break only lasts half an hour is A JOKE!

One of the best Costa's in the area. Good staff great coffee and pleasant surroundings. Always busy very popular excellent service.

Costa has great choices of coffee and tea even has hot chocolate for kids and baby chinos. Must try the Christmas drinks

Food was fine and there was sufficient seating

Coffee fantastic great staff at high legh

Good coffee, great team and manager. Quiet area at the back with tables and sockets if you need to work for a while.

The best coffee. Good staff wheel chair friendly

Great place to meet people and have a drink

Staff could not care less talking between themselves tables dirty

Very friendly and helpful staff

Mediocre compared to other Costa's, notably Bramhall. Staff seemed to be in a really cba attitude and food took ages...it wasn't even busy!

Great coffee stop when passing through the Edge on a bike!

Nice enough branch. Parking is a pain

A popular franchise; this particular one has very friendly & helpful staff.

Always queues, overcharged and pretty terrible coffee. Feel sorry for the staff who seem to have a tough job there!

Been visiting since it opened. Friendly bunch of staff who engage customers, clean well decorated place and a nice outdoor seating area.

Friendly staff, always room to sit both inside and outside and quick service.

Excellent staff the best hot drinks by far .