GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.1

Based on 435 opinions finded in 1 websites

site_photo4

Nº 205 in 421 in North Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle4354.1

comment_iconOpinions

Very poor service. Claims to be open til 22:00 and says that on the door. They sold me a drink for eat in at about 19:50 then told me to leave five minutes later because they were closing. They took the drink away when I was in the loo, instead of offering me a takeaway cup to finish it.

site_logo

Sam Richardson . 2024-11-18

MORE AT Google

Always use Costa over star bucks as they pay UK taxes. Good coffee

site_logo

Howard Furr-Barton . 2024-11-11

MORE AT Google

Great pit stop between Luton and Duxford. You have to come off the main A505 carriageway but it's worth it as I had a really well made coffee and the usual delicious sausage bap. Really set me up for the day!

site_logo

Stuart Trounson . 2024-11-08

MORE AT Google

Was busy a nice morning and a lovely cup of tea..

site_logo

Lisa Jayne Adams . 2024-11-03

MORE AT Google

Great service and prompt table being cleared

site_logo

Emma Page . 2024-10-20

MORE AT Google

In comparison to Canadian standards. Coffee was mediocre at best And service painfully slow

site_logo

mick lewis . 2024-10-19

MORE AT Google

Where do you start! Rubbish litters the car park and inside the shop. The three girls serving had little charisma or rapport. That said, one did help an elderly chap when his table was dirty! They were advertising offers that they just didn't have in stock (lemon muffin + coffee to name it), nor could/would substitute. Other than that, the coffee was nice enough but it wasn't as though there was any atmosphere ( nought to listen to or look at) so not quite the place to go to unwind.

site_logo

D'n Lamb . 2024-10-07

MORE AT Google

Very busy indoor service. Maybe the drive through experience was faster. Shame there is only 1 toilet. It was clean though.

site_logo

Janet Ann White . 2024-10-04

MORE AT Google

Love this costa, drive thru service is always quick and the team are mostly very friendly. Great spot as well as there’s no where else for me to stop the whole way from Cambridge to Woking aside from McDonalds that’s 5 minutes down the road.

site_logo

joshua coull . 2024-10-04

MORE AT Google

Was travelling and this was the 1st time using this Costa. Quick service (was not too busy but that could be due to time of day), food & drink good and Staff friendly/polite. Recommended.

site_logo

Mike Horne . 2024-09-29

MORE AT Google

Cosy sofa and a large hot chocolate, cream and marshmallows.

site_logo

Neil Baker . 2024-09-07

MORE AT Google

Very typical chain coffee house. Average coffee average place, no atmosphere.

site_logo

Dominik Havsteen-Franklin . 2024-08-20

MORE AT Google

Lovely staff helped me choose drinks for my kids and me when I couldn't decide! Very helpful and excellent service.

site_logo

Katharine Kelland . 2024-08-07

MORE AT Google

Not a reflection on the establishment itself which has always been ok. However, a huge thank you to the selfish individual who reversed into my wife's car while it was parked up in the car park here at around 2pm on 01/06/24 and simply drove off without even attempting to find out who they had collided with. I sincerely hope the same thing happens to them in the not too distant future. The car park is huge so if you cannot handle the vehicle you drive get something more suitable or surrender your licence as soon as possible. Cost to repair £712.00 so again a very big thank you! To the person concerned - it is an offence under section 170 of the Road Traffic Act 1988 for failing to stop at the scene. This can lead to prosecution for careless driving and failing to stop and report an incident in addition to receiving a fine of up to £5,000.

site_logo

Luke Greenberg . 2024-08-06

MORE AT Google

The place is beyond dirty, mold everywhere, smells terrible. Wifi is not working which is unusual from Costa. Never stopping atthis place again

site_logo

I H . 2024-07-30

MORE AT Google

The store helped us in our hour of need when our car broke down last week, very helpful manager who let us stay inside until we were sorted, thanks again!

site_logo

Russell John . 2024-07-29

MORE AT Google

It's a good experience in Costa coffee ☕🌞

site_logo

David de Souza . 2024-07-23

MORE AT Google

Staff were quick, excellent coffee and great tomsphere will be returning

site_logo

Daniella Carter-Wells . 2024-07-18

MORE AT Google

Good quality drinks and food, on a consistent basis.

site_logo

Dorota Donigiewicz . 2024-07-14

MORE AT Google

A nice Costa however they treat drive through more importantly than walk ins 10 minutes to get my coffee whilst they kept serving cars

site_logo

Adrian Dent . 2024-07-14

MORE AT Google

They'd run out of butter croissants so offered me a free almond one ! Awesome

site_logo

Mike F . 2024-07-04

MORE AT Google

When I am travelling in area although not often l love this Costa coffee shop staff are always friendly its clean everywhere even when busy and of course I love their Flat White can sit outside small area when hot ideal if u want to pop into the m n s n Aldi nxt to Costa and if meeting friends 3 hours free parking !☕️😊

site_logo

Christine Holden . 2024-06-06

MORE AT Google

A convenient costa just off the A505 outside Royston, staff are always polite and seem cheerful. It is clean and makes good coffee. Its my stop off when im travelling from Cambridge to anywhere in Hertfordshire really.

site_logo

Steven Carter . 2024-05-18

MORE AT Google

Warm and welcoming place to relax and drink top quality coffee ☕️

site_logo

M Shojaee . 2024-04-30

MORE AT Google

Quick service and clean. WiFi not working

site_logo

Tony Clarke . 2024-04-16

MORE AT Google

The waitress was so friendly here, nothing was too much trouble. It's a large store with free parking. It's very continent to use as services if you are doing a long drive..

site_logo

Hannah Wild . 2024-03-31

MORE AT Google

We do a regular cross country run to Sudbury and this is a good place to stop for a coffee. Clean premises, good parking, friendly efficient service.

site_logo

Marilyn Ensor . 2024-03-14

MORE AT Google

Haven’t been inside but often use the drive thru and the staff are always super polite and the service quick.

site_logo

Angie . 2024-03-07

MORE AT Google

A good Costa but the staff were not overly engaging.

site_logo

Terry Graves . 2024-02-24

MORE AT Google

Stopped for a coffee. Nice space, and the staff were friendly. No WiFi, else I would give 5 stars.

site_logo

Sarah Jane West . 2024-02-24

MORE AT Google

First time I've been when it has been open. I usually go past it a lot earlier. It's a typical Costa & was busy when we arrived. The kind staff brought our tray over to us. Usually, one day earlier we had to wait for our order at Starbucks. So for service definitely a point up.

site_logo

Rob . 2024-02-18

MORE AT Google

This is a much better Costa than the one in the town centre, however I find it disgusting that staff put their fingers into the cups when lifting them. PLEASE PLEASE STOP DOING THIS!

site_logo

Mavbe B . 2024-02-06

MORE AT Google

A standard Costa, but slower service and the video menu only shows coffee so seldom you can come in and be drinking yours before the menu displays.

site_logo

Allen Woodbridge . 2024-01-24

MORE AT Google

Love the service. Fast and super Friendly.

site_logo

Andreas Schroeder . 2024-01-20

MORE AT Google

Miserable staff, could barely even manage a "hello" Toilets are absolutely disgusting! They don't look like they have ever been cleaned properly.

site_logo

Alex Jackson . 2024-01-16

MORE AT Google

Usual Costa offering but not in a town, just off of the A505.

site_logo

Tony Woodward . 2023-12-15

MORE AT Google

Great coffee, good food (if a little over priced) the staff are very pleasant ad helpful

site_logo

Danny Webb . 2023-12-11

MORE AT Google

If you are working around this area definitely a nice place to grab a coffee

site_logo

Felipe Santos . 2023-11-23

MORE AT Google

Good coffee in a relaxed environment.

site_logo

Dave Harmes . 2023-10-17

MORE AT Google

1) Terribly slow service, not because of busyness, but simply because staff are too busy chatting away. 2) Iced vanilla latte wasn’t made properly, can still see the shot at the bottom of the cup, unmixed 3) Somehow got charged £9 for one regular iced vanilla latte.. Needless to say wont be returning..

site_logo

Usman Sherani . 2023-10-05

MORE AT Google

One of the best Costas I've been to very good service, The staff are friendly and warm welcoming food is nice and the coffee is also great!

site_logo

James Creighton . 2023-09-22

MORE AT Google

Slow service. Four people behind the counter, not many customers but still took a good 15 minutes to get two coffees.

site_logo

Andrew Lane . 2023-09-21

MORE AT Google

Nice clean Costa with the usual range of food and drink

site_logo

Ruth Durrant . 2023-09-15

MORE AT Google

Great coffee and food and they do take cash and card payments unlike Starbucks

site_logo

John Yeo Hog . 2023-09-09

MORE AT Google

Very convenient to stop here as off the bypass. Standard Costa drive through all of reasonable standard

site_logo

Martin Loughbrough . 2023-07-15

MORE AT Google

Absolute rip off, burnt horrible coffee mega prices

site_logo

Elliot Pike . 2023-07-08

MORE AT Google

Excellent as ever, great service as usual

site_logo

Tracey Nicholson . 2023-07-06

MORE AT Google

Coffee was good but the seating area could do with a clean .

site_logo

shaun rudland . 2023-07-03

MORE AT Google

Give a dirty cup and they had to search for a clean cup.

site_logo

John williams . 2023-06-22

MORE AT Google

Always a good experience getting coffee at Costa, the Royston outfit was no exception.

site_logo

Tim . 2023-06-18

MORE AT Google

We popped in for a quick coffee on our way past and was met with the usual Costa options. The toilets, although one was out of order, were spotlessly clean and the coffee was as hot as it could have been without scalding the milk. Overall we were very pleased and refreshed. So much better than the arch’s down the road.

site_logo

Mark Vinters . 2023-05-31

MORE AT Google

Banks keep longer hours. Randomly closed drive thru

site_logo

Dave Murphy . 2023-05-09

MORE AT Google

I have been using this costa store since it first opened and got to know the staff quite well. They have always gone the extra mile with all customers even in the face of some pretty bad and verbally aggressive people. The store has had its problems with the drive through function but through no fault of the staff. Throughout they remain positive happy and always make you feel like an individual and not just part of a crowd. Well done guys

site_logo

Kevin Buxton . 2023-04-24

MORE AT Google

As always, perfect coffee, great service, but probably the most friendly staff I have met for a while, nice experience. 😀

site_logo

brion james . 2023-04-22

MORE AT Google

It's a Costa, but at least it was there

site_logo

j Edwards . 2023-04-16

MORE AT Google

Friendly staff, restaurant clean. Only 1 toilet entailed a queue.

site_logo

Pauline . 2023-04-08

MORE AT Google

Toilets were out of a horror movie

site_logo

Stuart Macmanus. . 2023-04-02

MORE AT Google

This is a good place to stop for a Coffee if you're passing Royston or using the A505. Ample parking and there's even an M&S within a few minutes walk. Recently the Drive Thru always seems to be closed and service inside can be very slow. They can deliver to your car and that is often far quicker!

site_logo

Ken McCallum . 2023-03-28

MORE AT Google

Very handy little Costa just outside Royston, handy if you fancy one on the way to Norfolk. Enough parking to keep it flowing plus a drive thru aswell. Can't really go wrong! The lady at the window was friendly aswell 👍🏻

site_logo

J K . 2023-03-27

MORE AT Google

We came here on our way back from Cambridge, the service was very good, despite my brother in law dressed like a princess, the staff were a laugh.

site_logo

Kyle . 2023-03-18

MORE AT Google

Coffee is great but recently the drive in has been closed frequently even on advtd open timings. I am never sure now if I drive in will I get a quick coffee. Service is good when they are open.

site_logo

Senthil V . 2023-02-21

MORE AT Google

Food and coffee were hot, and did not have to wait to long for it

site_logo

Sharon Matthews . 2023-02-16

MORE AT Google

Speedy takeaway venue on Royston Gateway

site_logo

Neil Gordon . 2023-02-03

MORE AT Google

Drive through 99% of the time closed because of lack of staff but always great coffee.

site_logo

The Hairy Father . 2023-01-25

MORE AT Google

Is this place ever open? Forever experiencing technical difficulties or staffing problems. Drive through closed (thru ffs), cafe closed and two members of staff failing to communicate with marauding caffeine junkies. 7:35am, still not open. Quality!

site_logo

Peter Scheu . 2023-01-18

MORE AT Google

I parked up for my break near this Costa Coffee after I had made a delivery nearby and the food and cappuccino are probably the same as any Costa Coffee.

site_logo

quarterthrottle . 2023-01-09

MORE AT Google

Drive through still not open due to small water leak... get it fixed costa... not good enough. Staff very slow and no urgency showed. Still best coffee around... but not at this branch

site_logo

Dean Webb . 2022-12-30

MORE AT Google

It's meant to be a drive thru, but every time I've gone in the last couple of months, it's always been shut what good is a drive thru if it's never open.

site_logo

Laura Crouch . 2022-12-19

MORE AT Google

A little out of the way if you haven't got a car but nice, airy, purpose built Costa. It's busy but there's enough seating and the staff are helpful.

site_logo

Alisdair Hunter . 2022-12-14

MORE AT Google

Visited today, there were about 6 members of staff on, most of which were not communicating with each other, it was very busy but mistakes were made. My worst experience at a Costa so far, they are usually very good.

site_logo

zachary jacobs . 2022-11-19

MORE AT Google

Busy but not slow. Delicious coffee.

site_logo

Peter Simons . 2022-11-16

MORE AT Google

Nice coffee, good location and inside was clean and tidy. No complaints 👌

site_logo

Stuart Dutton . 2022-11-12

MORE AT Google

I usually stop to take out breakfast. Located just on the side of the highway. Staff is lovely and welcoming.

site_logo

Luca Bellomo . 2022-10-27

MORE AT Google

This Costa is in the middle of nowhere. It is big and clean and the service was good, which is what matters.

site_logo

Steve Davies . 2022-10-08

MORE AT Google

Very poor service, would not recommend. Dirty floors and chairs around the cafe.

site_logo

William L . 2022-10-01

MORE AT Google

I love this coffee shop. The only problem I have with it is that the staff didn't bring my coffee out to my vehicles when I ordered using Click and Serve. They need to bring it out in future.

site_logo

Daniel Sadie . 2022-08-12

MORE AT Google

Nice store, just big queues everytime probably because of JM's but love coming to this branch

site_logo

c c . 2022-08-03

MORE AT Google

Waited over 20 mins for two cups of coffee. Total lack of urgency displayed by the staff as they ambled around fiddling with their headsets. It wasn't even that busy. Coffee was fine, but if you're in a hurry I'd think twice.

site_logo

Matt Stoneham . 2022-07-29

MORE AT Google

Queued for ten minutes. Slow team more interested in drive through or wandering, dirty seating area with dirty tables not cleared in the time I was there. This is not coffee shop culture, this is fast food done slow. Find an independent.

site_logo

Leighton . 2022-07-25

MORE AT Google

Very clean, friendly and helpful staff.

site_logo

Clare Reid . 2022-05-24

MORE AT Google

Toilets out of order. Only takeaway cups available. This has been ongoing for weeks. Today waited 10 minutes and only 1 person ahead served. No acknowledgement from staff that I was there or apologies for the delay.

site_logo

Chris Odell . 2022-05-24

MORE AT Google

Call in for coffee at 18.20 doors closed only drive through will not ser no respect for hgv drivers staff very unwelcoming.

site_logo

robert dade . 2022-05-23

MORE AT Google

A bit hit and miss on when it’s open and they sometimes close the drive through but a good location and nice inside

site_logo

Chris London . 2022-05-20

MORE AT Google

Come on Google I've done this place twice.

site_logo

Jack Smith . 2022-05-10

MORE AT Google

The staff were very helpful and friendly.

site_logo

ANDREW MCKIMMIE . 2022-05-07

MORE AT Google

Obsessed with Flamingos, coffee was good too

site_logo

Lynne Williams . 2022-05-07

MORE AT Google

Always reliable decent coffee ☕

site_logo

Joanna Shakespeare . 2022-05-03

MORE AT Google

Coffee was normal but the service was terrible. The person serving a big deal has ignored the customers for so long although it was empty. There were so many stop but no one really seems to wanna serve people. I think there should be better management to manage the staff. I had to wait some time for someone to just come and take the order

site_logo

Manu Mathew . 2022-04-30

MORE AT Google

Clean and comfortable Costa. Not too busy and accessable from the main road also drive through.

site_logo

ian allen . 2022-04-26

MORE AT Google

Visited here, not much choice of food, loads of things not available. Toilets are absolutely filthy.

site_logo

Sarah Rochester . 2022-04-15

MORE AT Google

Terrible service with so many mistakes and attitude. They forgot part of our order, didn’t give point on club card and got annoyed with us because their system wasn’t working.

site_logo

Joel Buckland . 2022-04-03

MORE AT Google

Quick service and friendly staff. One star knocked off for a lot of the tables eing filled with dirty cups etc. Nice coffee though.

site_logo

David Birdsall . 2022-03-26

MORE AT Google

Staff were very friendly and the atmosphere was relaxing

site_logo

John Dartnell . 2022-03-19

MORE AT Google

Very, very helpful staff and great coffee!

site_logo

Adrian Sirkett . 2022-02-19

MORE AT Google

Nice for a hot chocolate after work

site_logo

Jane Fry . 2022-02-14

MORE AT Google

Use the drive-thru for faster service... more staff and more focus. Went inside and took over 10 mins to be served. Staff are nice... but not enough of them on the inside counter.

site_logo

Hilly . 2022-02-13

MORE AT Google

Chilled and easy to get in and out of.

site_logo

Karl Fry . 2022-02-11

MORE AT Google

Messed my order up twice and no apology!!!

site_logo

Chris Masters . 2022-02-03

MORE AT Google

Nothing wrong with the coffee it's Costa after all, but the drive through is so so slow, especially if someone orders a toastie which they cook while you wait in the car, it's crazy

site_logo

Bill Read . 2022-01-30

MORE AT Google

Usual coffee Fayre at this outlet on the edge of town.

site_logo

GN Tel M . 2022-01-26

MORE AT Google

Similary restaurants in East of England

restaurant_img
4.1

193 Opinions

location-icon3 Station Rd, Baldock, SG7 5BS, United Kingdom
outdoor_seating_368473takeaway_368473delivery_368473

Decent pub, does have entertainment

restaurant_img
4.1

327 Opinions

location-iconA1, Baldock, SG7 5TR, United Kingdom
outdoor_seating_368476takeaway_368476delivery_368476

Terrible customer service. 4 or 5 people stood awaiting their orders and three members of staff behind the counter, so not busy at all. I stood at the tills for about three minutes and was not even acknowledged. Walked out and went elsewhere.

restaurant_img
4.1

325 Opinions

location-icon46A High Street
British
outdoor_seating_315298takeaway_315298delivery_315298

Went in for a takeaway on a Friday night, not busy so can't understand why chips were anaemic, saveloy was stone cold and didn't even pack pie that was ordered, none of this was known until we got home. Definitely won't be going there again

restaurant_img
4.1

59 Opinions

location-icon1849 Fish Hill, Royston, SG8 9XT, United Kingdom
outdoor_seating_392251takeaway_392251delivery_392251

Feel sorry for the person who owns this bar. Giving him 5 stars because I feel bad. Ordered two cocktails. The raspberry beleni was so flat. Was there for 5 mins and left. Staff just useless.

restaurant_img
4.1

466 Opinions

location-icon3-4 High St, Hitchin, SG5 1BH, United Kingdom
outdoor_seating_394050takeaway_394050delivery_394050

The best coffee in town ❤️ Friendly helpful staff. 🙂