Baldock Services - Extra - A1M J10 in North Hertfordshire

Not a review as such...just a quick question...who's dumb idea was it to remove all the bins from the car park..?

As service stations go this one isn't bad. It has the standard layout and all the lovely unhealthy food you could ever want. Plus the attraction of overpriced fuel.

Starting to show its age in the parking area and exterior around the entrance, the carpark could do with better lane signage and bay markings disabled ♿ bays should be extended by the front along with some EV charging point's for disabled users instead of at the far side of the site inside the building you have the usual service area shop's and take away outlet serving food for takeaway and eating in onsite

Update your website. Advertising a pizza express that doesn’t exist!!!

No bins in the car park. If you buy a takeaway and eat in your car what are you supposed to do with the rubbish?

Friendly staff and environment. Got nice food from tenant shops. And the clean ness of the toilets are awsome. Loved it ♥️✨

Always welcoming, helpful staff. Clean and friendly place.

Good atmosphere and great customer service and one of the clean and tidy service that I visited in uk..

Friendly staffs…neat and tidy on every visit

Visited 29/04/25 before 1700, would have paid and stayed but !! State of showers was appealing (only 2 in use, 1 looked like it was stripped for a refit,but no signage to indicate what company was doing the work etc!) After long queue for shower, even at that early time of day, was greeted with a missed up small shower enclosure, mirror not usable due to being fogged up, floor was absolutely soaked & no squeegee mop to self mop to make it better!! Not 1 single hook or place to hang clothing in entire changing/shower area!! A small stall was the only way of keeping a bag or anything from getting soaked, the mat provided outside of shower cubicle helped but was broken!!! It would be better to have better drainage and a grid that covered whole changing area floor so trouser legs didn't get soaked etc, I bet the board members of Extra don't have to shower under such circumstances!! Photos available if needed !!

Lovely service area on the A1 out of London (the best road in London is the one leaving it towards the North) German doner kebab is terribly expensive but needs must 🤦🏻‍♂️😳

Great service area with options for all. Large outdoor spaces with plenty of picnic tables and even a children's play area. Six IONITY EV charging bays are currently available, with works underway to add more. Main building has clean toilets and great food and drink options including a fish and chip shop (Deep Blue) and a kebab place (GDK).

Good parking and not too expensive fuel

Good stop on the way to Cambridge for coffee and essentials

Good facilities but very expensive for cigarettes. WHSmith tried to charge me £22 for cigarettes. I told them where to stick the cigarettes 🙈

Visit here at least 4 times a week for different meals on alternate shifts usually good but recently the outside bins have been removed, nowhere to put my rubbish now. As I often see tables left strewn with rubbish i don't give it long before the place is a tip and encouraging yet more vermin to join the ones already in the bush opposite the lorry parking.....an update after a week in your idea is good on paper but in reality its not working already...

Good services with loads of food choices and a reasonable sized truck park. Second time I've stayed here and would stay here again. Shell garage on site too for refuelling in the morning before you leave. Few points: 1. The male showers don't have anywhere to put clothing etc other than on the wet floor - especially the smaller shower room at the far end of the sinks. Showers also have a fair bit of mould which isn't good. 2. Why have you removed all the bins from the car park and the truck park? This place was spotless last time I came but now there's rubbish all over the outdoor tables and floor, as unless you go inside the main building there are no longer any bins outside to put rubbish in? Would have been more stars but the showers and lack of bins let the place down.

One of the best services, clean, spacious with a huge range of hot food outlets.

A Lot of Food Options. 24hr McDonald's.

Girls do a great job with cleaning where you eat and the toilets. 5 stars goes to them

This is for the 24hr macdonalds that at midnight!! Tiredness can kill, take a break. Just don't do it here as they don't know the meaning of 24 hours

Stopped for a Greggs sausage roll but it was shut (2030) so had a Mcdonald instead. I was a bit gutted because I fancied a sausage roll!!🙂

Used the ionity chargers Very fast charge, but you pay for it

This is a lovely little services , just off the A1.

Handy place for food and decent showers for drivers.

Plenty of choice for food, highly recommend the Managers Deal at Deep Blue for a nice cheap fish & chips. Toliets aren't half bad, typical service station toliets where they have high footfall.

A good clean service station on the A1M. All the usual fast food chains including GDG, which are banging by the way.

This place is very good. You’ve got everything under one roof shops and takeaways recommend

A lot of nice little food & drink places together. Something for everyone. As at most services, try to avoid the petrol station as their prices are a rip-off.

Amazing . Nice clean , well organised . Happy and smiling Service Team give good touch .

Polish man who works there is verbally aggressive to fellow employees. Seen it too many times now. Not nice

Clean it's a motorway service station not A BIG SHOPPING CENTRE. I am generally in and out in five minutes if passing either to use the facilities or get something to eat best place to get fish & chips in the area actually cheaper than my local chip shop in fact better than the McDonald's or KFC on the site call in get food & leave

My morning breakfast hub while driving to London. McD , Greg’s and Starbucks keep me happy during the early hours travel.

Always a favourite stop off for comfort breaks. 😎💙🇬🇧👍

There are different restaurants, coffee shops, rest stops and even some hotels nearby.

What helmet got rid of all the outside bins, if it’s truly about separating recycling to general waste why don’t you just have them split type bins outside. It’s not rocket science.

It was late, nearly everything was closed, quiet, a quick Maccas stop, it would have everything you need during opening hours.

As services go Baldock is one of the best on the A1. Always Clean both in the food area and importantly inside the toilets. On this trip I had a disabled passenger with me and we found the experience of using the service facilities far easier than at other services we have visited.

Baldock services is an excellent place to call for any meals at any time of the day with its very wide range of foods and drinks. The only improvement would be to have all the outlets open 24 hours a day. I accept that hot food and drinks are available from 1 outlet 24 hours a day. Secondly I am delighted to see that charity collections are allowed at the entrance so that I can give easily to any one of the charities that I wish to support.

Very disappointed 23.20 tonight and nothing open (only the toilets) very disappointed as we presumed food would be available on our journey home. Maybe put better information on website about food times

Why have you taken all the outside bins away now there litter all over the place. Thanks for the reply but the bins were outside in the last 2 months definitely not 2 years regardless. You need to do something about the litter because if it doesn't make it to a bin then it's definitely not being recycled 🙄.

Great place to stop off for a break and something to eat

Great Place to take a break and enjoy food & drinks but my favorite KFC & Starbucks. Always take a break on my drive to London & back. The only reason I didn’t give score 5 …. KFC opens at 11am hence missed so many time breakfast.

Got what I need, In and out quickly that's exactly what you want from a service stop

Any time we stopped at baldock service,very busy and clean. Service Team Working very hard,and food Court is very clean.

Great service and friendly staff food is fresh Mandeep is a star

Variety of food options is fantastic

Reasonable parking clean toilets good selection of outlets the McDonald's is 24 hour. Fuel is expensive there's cheaper fuel less than a mile after the junction on the A1, as this is at the end of the first section of the A1M north of the M25

Never parked here overnight as there are a limited number of HGV spaced, but overall Baldock is better than South Mimms. Look at my other reviews to see where I've been!

fab amenities at this service station we stopped at on our way home from london yesterday night 👍

Has everything you need and plenty more!

Good place to stop and have a bite to eat

Massive rat issue at the services lately. Went in January and saw a rat in Starbucks garden. Then went again last night and saw multiple rats in the car park

A great clean place to stop and eat, I understand it's a motorway service, it's just a shame that no buses pass that way from A1 for staff that work there. They can only get to work by car.

Good variety of food clean and tidy

Have been before, but today it was decidedly chilly in the eating area. Wasn't that cold out either Service at chosen retailer was very quick. Tables were being cleared regularly.

Friendly and helpful cleaning staff...can always grab something to eat..a welcome break from a long drive

After visiting South Mimms Services, I can now say South Mimms seems better. The food here is basic. Some staff members have an attitude. Plenty of parking. Free parking. Kids Play Area. Hand full of Food choices. Big large TV screen to watch while you eat, chill. Disabled access yes.

I travel up and down the country's motorways and visit many service stations. Baldock Services is by far the cleanest and tidiest of all the service station I have visited. The staff keeping the men's toilets clean do a brilliant job. They are always super clean. Congratulations and thank you.

Amazing selection of food venues, and well looked after toilets. With plenty of parking spots.

Great selection of food easy parking for my truck has snap showers clean tidy.

Called into KFC got a meal deal £9.99 excellent food for a a service station quick feed and on my way home after 12 days in hospital all good will go again.

Nice selection of outlets in the food court. Parking spaces seemed a little tight.

Good, clean and spacious service station with a few halal eateries aswell. Good place to stop whenever travelling.

A nice services parking okay? Plenty of food, restaurants and good facilities petrol station on the same site too.

The worst car park network in England For the driver, nothing, zero, rock bottom

Just about to start using the tyre pressure air pump. But a “helpfull” attendant arrived and pointed out the adjacent pump. -brand new. Did not work after selecting pressures, refusing to accept a choice of 2 touch debit cards. Back to pump 1, not accepting a choice of 3 cards. Waste of time. I do hope that they have sorted the pumps. Also, most othe pumps are £1 touch debit cards use, these wanted £1.50! Small money I know, only if they worked.

Always a favourite stop on the A1

I sometimes stop here while passing by. This is a good place to stay. The management here is very good. The staff is very cooperative. If you don't understand something, they explain it very well. It is very clean. The parking space is very good. It is very quiet, neat and clean.

Really enjoyed my stop here, great food choice. Staff are on point and it was spotless.

Exceptional staff, well organised by Ted. Always clean and tidy including toilets, restaurants and tables. Well done

Staff are all so friendly and always happy to help

Lovely love it go all time always clean toilets very good

Recently used Baldock's services and was thoroughly impressed! Their team is professional, efficient, and genuinely cares about delivering top-notch results. Highly recommend them for their excellent service and attention to detail. Keep up the great work.

As a service station it has everything you need various types of foods with wc facilities

Great experience at Baldock services. Lots of services to use, great parking and easy to get around :)

Great variety of food outlets, always clean and welcoming.

A good selection of takeaway foods,

Had gdk at baldock services amazing food polite staff and very helpful

A really nice place to stop. Plenty of choice for food, El mexicana in particular is great. Staff in food court were friendly, busy on visit but they had under control.

Nice Starbucks but some of the staff need to be trained up a bit better

These places are never really clean, this one was no exception. Bins over flowing, mucky seats in the food court. Some vague choice of food, not great but not the worst. Ok if you like quick, beige and expensive. Reasonable washroom facilities.

Excellent choice of different cuisines!

This is fantastic! Clean bathrooms, prayer room, halal food. Perfect!

I found member’s of staff to be polite and friendly.The facility’s were clean but I have found some visitor’s are less than careful when attending to their personal hygiene and simple common respect for other traveler’s who use the facility.The partner’s at the Starbucks were efficient and engaging in their dealing with my order and it’s preparation.

A very relaxing place to refuel and carry on

Very good services with lots of free parking. They had plant of food options inside and very well kept toilets.

A great services. ample parking, a what looks fairly new playpark. Inside there is plenty of choice for food, lots of seating which altho busy was well maintained. Staff friendly and helpful. Will definately stop here again.

Pretty standard Extra services, good choice of food with major and minor players represented. M&S and WH Smith stores as well but pricey fuel in comparison to other garages locally. Two sets of EV charging points - 10 in total - most of which appear to work most of the time. All in all pretty good.

Stopped during a move from North to the South. Toilets were immaculate. The food from McDonald's was exceptional.

Food variety is very good and tastes okay but expensive.

Amazing services. Good staffs and maintains cleanliness very well.

Asha has given us a great help while we are in the food court thank you for that and great work.

Kirsten at the services is always very friendly and always happy to help. Perfect cleaner and helper :)

Little gem situated just of the A1. Plenty of places to eat. Clean toilets friendly staff throughout. Brilliant childrens park as well. Perfect pit stop for everyone.. and if your lucky you could run in to someone famous..

Good selection of food but nowhere to have a alcoholic beverage.

Nicer than other service stations. Lots of seating and good options to choose from. Cleanliness in toilets is ok but needs some maintenance but overall good.

Clean and tidy with plenty of food choices. Easy access to the A1.

Really good for food and a bite to eat for traveling or for truck divers

Services very clean and staff helpful, toilets clean and stocked up with toilet paper, car park tidy and generally well kept