Based on 14 opinions finded in 2 websites
Opinions
The worst flat white I've had. Tasted like hot milk and I couldn't drink it. Went to the counter to ask if this was actually a flat white. Not very helpful . ...no offer of an extra shot. Just dismissed. Very disappointed.
Judith Hirons . 2025-03-30
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First , I would like to say “William “ who served me yesterday is exceptional 😎 I , mistakenly, thought I could take my dog into the establishment as was informed by another local Costa that dogs are allowed in Costas now . However, William explained Haye Road one is a franchise and has opted out of this service . Great shame . However, he treated me with utter respect , smiling and confident . He demonstrated great ability in reading the situation as I did feel quite embarrassed that I had got it wrong. I hope the franchise realise how lucky they are to have someone like William at front of house . Thank you William (our dog and myself) enjoyed our treats … especially the dog biscuit! 🤣 Good luck with your future 😎
Julie Smith . 2024-09-05
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Arrived to find both servers out on the driving range, in no rush to come back and serve me
lottie . 2024-07-01
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Always a good variety of food and coffee, convenient location with plenty of parking. Friendly, helpful staff.
Marion Curgenven . 2024-01-27
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Nice air conditioning on a hot day. Nice atmosphere.
Paul Brown . 2023-09-05
MORE AT Google
This is my go to coffee shop even though I don't live near. Every single time I have come here I have had the perfect flat white even with different staff members. The staff are really friendly and I love the atmosphere here. It's really nice watching the driving range while you have a drink and a chat. I will absolutely go out of my way to come here for the atmosphere and the coffee. Highly recommended.
D S . 2023-08-05
MORE AT Google
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The M&S Café, located on the 4th floor of the Plymouth M&S store, is truly a hidden gem. Every visit feels like a pleasant experience, thanks to the consistently delicious food and the wide variety of options available. Whether you’re in the mood for a hearty breakfast, a satisfying lunch, or a relaxing afternoon tea, there’s always something to suit your taste. The quality of the food is excellent, and it’s evident that a lot of thought goes into the menu. There are plenty of choices for all dietary preferences, including a great selection of vegetarian and vegan options, which is always appreciated. What really sets this café apart is the outstanding customer service. The staff are consistently friendly, polite, and eager to help, which makes the overall atmosphere warm and welcoming. It’s clear that they take pride in providing a great experience for every customer. The cleanliness of the café is another big plus. Every time I’ve been there, the space has been spotless – from the tables and floors to the cutlery and trays. The outside seating area is particularly lovely, especially on a sunny day. It’s well-maintained, quiet, and a perfect spot to enjoy your meal or a cup of coffee while taking in some fresh air. Overall, the M&S Café in Plymouth is a fantastic place to relax, enjoy good food, and experience top-notch service. I highly recommend it to anyone visiting the store or looking for a calm, clean, and friendly place to eat.
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Rude service, minimum spend enforced, food isnt worth it. This seems to be a trend for their reviews also.