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3,5

Based on 398 opinions finded in 2 websites

3.0Ambience3.5Cuisine4.0Service
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Nº 1940 in 2408 in Camden

Nº 332 of 387 Other cuisines in Camden

CUSTOMERS TALK ABOUT DISHES WITH.. coffee

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Amazing staff,very friendly and smiling staff. Thank you, guys.

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eva petrova . 2024-01-26

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Workers are nice, food is as expected and atmosphere is ok.

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Nero . 2024-01-08

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Not the worst cafe I've been to but not the best either, just in the middle.

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Laura Molony . 2023-12-26

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Can not use a free coffee voucher after 10 coffee....😒

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Csilla Mezei . 2023-10-23

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It's not the best coffee from Costa, but drinkable. Friendly staff and was happy with the service ☺️

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Charlie Winch . 2023-08-17

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Not the best coffee but was drinkable, happy staff tho

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Charlie/Joshua Winch . 2023-08-17

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Nice but only one person working and she was under stress and area working mess the area

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Berta Vidal . 2023-06-16

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London coffee shop on a Saturday. Staff very helpful and quick. Good place to watch people go bye.

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Simon Fruen . 2023-06-11

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Coffee was good but as everything the price went up again

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John Wood . 2023-06-10

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Small costta was OK but quit confid mini Costa

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Samanthajayne Brand . 2023-05-24

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As the coffee here is excellent, the staff are also very friendly.

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Luminous Bro . 2023-05-18

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Just popped in to get a water. Service was fast as was not very buzy at the time

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Simina Timis . 2023-04-25

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Raining in Camden today. Sunny inside Costa Coffee. Thanks for the service.

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AudleyB . 2023-03-31

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The staff are really friendly and helpful. Greeted by nice smiles. They sorted me out with an extra reward coffee bean which I really appreciated. Thanks 😊👌🏾

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Jeffrey Kotei . 2023-03-22

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We happened to stop here, a lovely place, we took two coffees (medium) and a cookie, a total of 10 euros. Inexpensive and really nice☺️ The cashier is really nice

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ester gangur . 2023-03-11

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Polite helpful staff. Coffee is wonderful

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SHARRON TOWERZEY . 2023-02-19

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Very poor rating given due to the state of the restroom.. I don’t need to say much, the pictures explain the state of this Costa coffee.. For a small place it seems generally unclean.. won’t bother coming back here again

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Francis Paul . 2023-02-18

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I went to get a coffee at around 6.30pm on Saturday evening and when I walk in the door the man behind the counter greated me with a scream "NO MORE COFFEE" not even a hello. Will use pret across the street from now on

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billy caffrey . 2023-02-05

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Para mí café, un chocolate, un te o lo que quieras visita obligatoria. Además tienes wifi gratis y puedes ir al baño allí. La verdad la limpieza es muy buena y la calidad además de los productos diferentes está genial.

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Israel Rueda . 2022-12-27

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Just go to pret a manger across the street. Coffee is wanting.

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Nicole Clizzie . 2022-12-04

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Was given the wrong drink, but she was doing the drinks alone. So, I kind of felt sorry for her. I know it's smaller than others, but she could do with some help. Loving the hot choc terrys orange.

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The Fragrance Don . 2022-11-26

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This costa always gets my order wrongly and cashier seems to never hear me right and will have to scream over the counter. I try to understand as they seem understaffed all the time. Though recently I’ve asked for a gingerbread latte and gotten something far from that and didnt even taste nice.

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Kura Yami . 2022-11-20

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Lady who works here is hard working and very professional , nice seating area.

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Stuart Dadd . 2022-11-19

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I'm a regular customer of Costa. Visited this one whilst visiting London for the day with family. The person at the toll didn't appear to understand English and got the order wrong, surprising for just 3 drinks. Then the person making the drinks took ages to make them. I dread to think how long the queue would be if they had a rush. Even though they were not busy tables had not been cleared and we had to clear a table ourselves.

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Robert Brooke . 2022-11-06

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Never disappointed at Costa! ++

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Steven . 2022-10-23

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Being the Costa closest to my home it is quite frustrating that the staff is not well trained.9/10 times they don’t get my order correctly and I end up being overcharged or getting something completely different from what I asked.

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Calina Salagean . 2022-10-19

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I had an oat cortado and it had a really weird taste. It's the second time that it happens, so I think it might be from the oat milk. The seats downstairs were nice so it's a shame about the drink.

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Tiago Fonseca . 2022-09-10

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I have visited this particular Costa on and off for the last month and let me tell you that I only have seen dirty and messy tables, literally sticky and the staff seemed unbothered in cleaning them. The toilet is a nightmare on its own right, looking unclean and smelly every time that I have visited. I am sorry to say this but this place is literally a ground zero for infections and if a health inspector would visit i am sure this place would be out of business. To be honest I won't think I will be back any time soon as I truly find this place hazardous.

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Ana Jalih . 2022-09-02

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Run of the mill costa, friendly staff, nothing to much trouble for em, £3.50 now tho for a coffee

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Yoko Homo . 2022-08-29

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Super coffee shop, propre, grand, les paninis sont bons, les commandes rapides, de très bons frappés et pas cher, il y a beaucoup de monde qui commandent mais il y a de l’intimité au sous-sol. De très gentilles serveuses, je recommande.

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Meerab Sohail . 2022-08-12

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Good service, top black coffee & convenient location, right next to Mornington Crescent station! The only down side is that is always busy.

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Andrea T. Weetch . 2022-07-27

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Served quickly and by friendly staff, but the entire upstairs was a mess. Was mainly down to how busy it was, in fairness, as there seemed to only be 2 staff in.

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Mark Turton (Surathis) . 2022-07-25

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I don't leave bad reviews, but this Costa is consistently bad at app orders. Never ready on time, and always having to reorder in the shop. How do they get it so wrong?

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A TO . 2022-07-21

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Amazing staff with great customer service!

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Jason Thorpe . 2022-07-13

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It was the first “cafeteria” I visited in London. Workers are very nice (even if you do not speak English, they are very nice to help you understand) and it is a good place to have breakfast or to have something quickly. Its location is comfortable too.

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Carlos Ledezma . 2022-06-27

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Nice costa with outdoor seating and friendly staff. Take in the sights and sounds of Camden Town

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George Kapantais . 2022-06-01

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It's Costa what can you say no thrills but good coffees. And over priced snacks

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sean cannon . 2022-04-16

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Very nice coffee and a lovely selection of Cakes

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Peter Thomas . 2022-03-18

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Nice little olace in a corner in camden town.

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Amer Al-Okaidi . 2022-02-20

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Fast service and more space downstairs

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akin taiwo . 2022-02-11

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Nice open space in the basement and not to too busy

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Julie . 2022-01-26

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Friendly, helpful staff. Clean fresh toilets.

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Paul James . 2022-01-22

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Great stop off place for a coffee and a snack

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john mears . 2021-11-13

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Staff constantly popping into the toilet for texting ?

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sjuma1 . 2021-11-06

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Staff managed to mess up my (relatively uncomplicated) order.

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Krzysztof Maziarz . 2021-10-20

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Good service, great coffee, but the toilet is unacceptably dirty.

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Edit D. Madarasz . 2021-10-15

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Costa Coffee my favorite coffee shop, but,the staff don't accept my costa membership free coffee,the system is not working, this is bull s... , I may change the shopp

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Cristian Stelian Albu . 2021-09-17

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Cramped...files were hovering over the food.

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sujeendran loganathan . 2021-09-15

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I have been here twice and both times the atmosphere on service is completely dead. No smiles, no I will be with you shortly, no good morning, nothing other than make a payment and collect drink. No going over the top at all. There is a lack of Customer service at a basic standard and a lack of friendliness again at a basic standard.

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Felipe Angulo Diaz . 2021-09-13

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Forgotten to add the syrup to my coffee for the second time in a row.. For £3.55? Seriously? Otherwise it's a nice and quiet place, but I guess a café is about the coffee first!

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Tamás Porkoláb . 2021-09-10

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Nice private place in a busy area 👌

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Daniel Roșca . 2021-09-02

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The lady that served me and my children today called Mihaela was lovely! I had a voucher that wasn't registering properly but she took time to get it sorted. Excellent customer service, thank you again!

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Shelley Coetzee . 2021-08-23

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Friendly staff, convenient location, fast friendly service. The coffee should need no introduction.

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Sie Barlow . 2021-08-08

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Rude! I asked the woman who was making my coffee to put her mask on as it was on her chin and she was chatting a lot (probably spitting in my coffee in the process) she rudely said that wearing a mask is not mandatory anymore. When she put her mask on i asked her to make me a new one without her spit in it and she got really angry and wasn't even trying to hide it! Not be coming back!

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Zosia Etienne . 2021-07-29

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Tables were not cleaned outside during my visit. Staff somewhat unclear on orders

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Gerry Durbin . 2021-07-24

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When are you open at 6am. 🙁 I need my morning coffee before work 🙈

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Tim my . 2021-07-14

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Enjoy the coffee and chat with friends 😀

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Josie Holloway . 2021-07-06

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Staff rude ,ask to use the ,loo ,the man behind the counter said only for custmers , said going to older coffee,then he said i hav 'n got a mast on ,i have a bage on saying i'm exemp &a sunfour lanardon he never bevive me ,veey un help full wont be going back in there

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Ray Bolasco . 2021-06-04

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Lovely place, friendly staff and excellent coffe. Always leave with a smile on my face.

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Danielle Armstrong . 2021-03-29

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no complaints. Good customer service.

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Mo Akhtar . 2021-01-13

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Best place to have morning refreshing, staffs are very friendly , soothing environment, love this place

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Shazfa Saawin . 2020-11-16

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Avoid this coffee shop! Today i was begging for a toilet but a manager( not wearing a mask) didn't let to use it. I understand it's a lockdown and your toilet is closed however some people( pregnant ) might really really need to use it. It's very disappointing ....

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Rasa Juodvalkyte . 2020-11-05

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Bought my coffee here early morning before riding my train at Mornington Crescent Station, yeah just beside them!

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Erra Js . 2020-09-22

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Only told me after I'd handed over food to be heated up that they couldn't accept my Three // Wuntu QR code due to fault with the scanner. As a matter of decency and dacorum I paid the full price for the food item, but not telling me in advance is poor customer service. Have also previously refused to accept my Coffee Club card alongside the very same Three // Wuntu offer, despite the offer itself saying it is valid with said loyalty card. In short, this store is a let down to the Costa brand.

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Timotei Outis . 2020-08-06

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Great bitter coffee, and great quiet little cosy spot away from the bustle downstairs

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Steve Harris . 2020-03-03

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Just outside the bustle of Camden high st..close to the canal and a lovely park and the roundhouse is 5min walk

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keke liams . 2020-03-02

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Nice and intimate Costa but the air conditioning was a bit too powerful and cold making you keep your coat on

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Verena Kroll . 2020-02-23

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Average coffee, brewed too hot, stale muffin.

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Dave Waddell . 2020-02-20

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Sanno fare il caffè espresso...

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Luca Amati . 2020-02-13

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Fast service, not very comfortable lounge but tea was good :)

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Gabriel . 2020-02-09

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Had a lovely ham and cheader toastie.

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Martin McEvoy . 2019-12-22

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Vriendelijke bediening. Meer voor take away. Te weinig zitplaatsen . Proper

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Eric De Ceuleneire . 2019-12-05

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Small coffee shop but there is a basement as well

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Fabrice Huet . 2019-11-28

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Tried something new and wasn't the biggest fan, the staff were a bit disorganized definitely understaffed but the cafe itself is great load of seating and sockets next to most seat (downstairs don't know about up stairs)

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Adam Sibz . 2019-11-16

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Well the coffee was ok, but unfortunately it must have been new staff work experience day as I had to prompt that my coffee with milk on the side means it goes in a little jug, not straight in the cup. The table clearing was moderate. The chap making the coffee new what he was doing and made a good cup.

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Colin Smith . 2019-11-07

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Opened late on Tuesday 22nd of October. Didn't even care that they opened late

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Moses Idowu . 2019-10-22

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Great coffea.. nice place and they are hiring :)

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Milan Dragutinović . 2019-10-17

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........ yeh's we will be visiting COSTA COFFEE on the 4th September 2019? whom might we meet? It's a lovely joint I have been here before, 3:30pm.

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St James Church, London, United Kingdom England (None) . 2019-08-29

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Everybody here are in other world, two people in the coffee machine for three order and they are lost I ordered a small skinny cappuccino and i've received a regular whole milk latte, with all the cup dirty thanks to the barista who move the cup like the waves of the Atlantic ocean. Maybe is a poor training or not interest in offer a good customer service Thanks Costa for your amazing service 😓

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GONI LAND . 2019-08-13

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Normales kleines Cafe. Klein, fein, durchschnittlich sauber. Service freundlich und schnell. Guter Stopover beim Erkunden der Stadt. Alles ok

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Robert Rau . 2019-06-16

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Rubbish customer service from BILAL ! DO NOT ever talk down to a customer ! Horrible

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Qazim . 2019-06-07

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Great spot to chill coffee is great!

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Mr Faried “Uniquejtg” Gohill . 2019-05-28

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Beautifully made cakes and fabulous staff

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Saint DeBoHun (Saint Berrnisson) . 2019-05-22

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you cant beat having a hot chocolate with cream and marshmallows and chocolate bar... Lots of energy now n diabetes later...

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Robert Dunleavy . 2019-05-08

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Typical Costa coffee...ok coffee and venue

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Emma . 2019-05-06

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In Leeds service & pride in the service is brilliant London was poor service & the pride was missing

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Sabine Dufeutrelle . 2019-02-28

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One of the worst coffees I tastes in my life

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NinjaLenny . 2019-02-22

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Usual standard, nothing much to add

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Keith Hampton . 2019-01-31

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Staff didnt know how to prepare The new Christmas special edition coffees.

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Mag. Diego Ricardo Fior - Doctor Cand . 2018-12-27

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I seriously wasn't happy today 2Baristas not 1 couldn't understand my order l ask for 3 Hot chocolates. Both of them did not understand my English. It took a 3 person who actually was making the drinks to come over and ask what l wanted. Plain English is what l was using not good.

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Anne Cobourne . 2018-12-17

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Nice coffee shop with friendly staff for having a break from the busy rest of Camden Town.

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Leila Alam . 2018-11-12

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Personalmente preferisco starbuks (qua i baristi erano jn pochino disorientati dalle nuvmove"ricette")

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Edoardo Quattromini . 2018-11-06

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I have ordered a hot chocolate drink with bread ginger syrup on 5th of November time is 5:30pm, it was a very sweet drink that you can not drink it & cold too, which costs £3:30, I have asked kindly the manager if I can swap it with something has less sugar but he rejects so I was forced to drink it or through it away. They use a really very sweet sugary hot chocolate powder & they do not care about your health. All what they care about is making money. If you ask them in advance Does the hot chocolate have a lot of sugar ? They have no answer. The toilet was very dirty & does not meet Costa’s standards. My drink was cold too, I do not believe the manager is a professional for this role, sure will not come to this place again & I never recommend this place to anyone.

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ED Wa . 2018-11-05

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Could easily be better- without the loud music which makes talking to a companion difficult. Coffee is good and ambiance is good - the cakes are very pricey.

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james smith . 2018-10-28

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A truly good place to have a great breakfast. Good food and drinks and kind service!

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raul gonzalez . 2018-09-27

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Very dirty, toilets are disgusting and the coffee shop forgot to make my coffee!! When it arrived it was very watery as well, not up to the usual Costa standard. Won't be going back to that one.

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Neil Wildman . 2018-08-21

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Nice people the service is good

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Francesco Sesia . 2018-08-01

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Nice coffee, the air conditioning was welcome

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James Shove . 2018-07-25

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Good ice coffee first time tried in hot weather delicious

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David Williamson . 2018-06-25

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Not to bad, the I asked to help me take the Coffee outside said she was not allowed to to carry it out because I had 2 of us, I said I need help, then she helped me because she saw that I had a disability problem. I had a rolator with me I could not put on the seat as I could have spiled it, she wanted to put the Coffee in the Paper cups, I refused to have it she did not like that, I like to have in a proper cup thank you I said, it's ok not bad the Coffee was good and the service was not to bad.

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Francesco Sesia . 2018-06-16

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