GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 765 opinions finded in 2 websites

site_photo4

Nº 194 in 382 in Broxtowe

Nº 27 of 61 British in Broxtowe

CUSTOMERS TALK ABOUT DISHES WITH..coffee

comment_iconOpinions

Sunny place. Good coffee (flat white). Clean and friendly staff. We’ll done.

site_logo

David C . 2024-11-20

MORE AT Google

I came back about 3 weeks ago and there was a large muzzled dog in the place. It felt very uncomfortable. Not sure if I'll be back again now. It's too much hassle. People just want to relax and have a coffee and There are plenty of other places we can go to do that. Apparently Costa are letting dogs in from the beginning of Oct 2024.

site_logo

Zoe . 2024-10-31

MORE AT Google

Good selection of food and drink, put stop whiles shopping

site_logo

Michelle Allen . 2024-09-18

MORE AT Google

I like Costa and all the other coffee shop chains but I don't understand why they are so expensive

site_logo

Peter Adams . 2024-07-06

MORE AT Google

Visited and disappointed by the environment within the building. The owners didn't have any A/C running and the units looked filthy. It was a warm day and inside it was very humid and sweaty. Not a good environment for people with medical issues. It felt like a breeding ground for viruses. Needless to say I ordered our drinks and food and requested it for our outside table. Unfortunately McDonald's, Marks and Spencer and Starbucks operate on the same retail area so will be using them instead. They operate a much cleaner environment.

site_logo

Kevin Gent . 2024-06-21

MORE AT Google

Watch out for misleading offers from Costa Coffee not just this branch but the whole company any offer they send you could actually cost you money. Used a voucher they sent me and it cost me more than if I’d not bothered. Totally misleading offer and just after your hard earned money. Don’t think I’ll bother in the future

site_logo

Martin Wood . 2024-06-16

MORE AT Google

Two coffee and two pieces cake £16 . people over the pension age setting around you.

site_logo

Magdy S . 2024-06-13

MORE AT Google

Best cortado I've had. Service was welcoming. They have new staff and you can tell; it feels a little more invigorated. Usual clientele ;-)

site_logo

H Robinson . 2024-04-27

MORE AT Google

Brilliant friendly staff. Quick service

site_logo

Phil Stokes . 2024-03-24

MORE AT Google

Nice clean and tidy . Food and drinks are good.

site_logo

Justine Spry . 2024-03-19

MORE AT Google

Ordered a medium cappuccino and it was delivered half empty.

site_logo

Rachael Huntley . 2024-03-08

MORE AT Google

I wasn't planning on every writing a review for this, but have just been given some excellent customer service by Ben, who, even though I've only been served once by him a few weeks back, remembered my order, something I find incredible given the amount of people he must have served between my last visit and this. It's a level of customer service/memory that can't be taught.

site_logo

Kate Jackson . 2024-03-05

MORE AT Google

For the first time in ages I didn't feel welcomed 😔

site_logo

Waqas Mahmood . 2024-01-28

MORE AT Google

First class coffee and personal service from Ben and his team.

site_logo

David Moakes . 2024-01-23

MORE AT Google

It put me off staff coughing quite a bit, then not washing hands and then serving customers food and drink.

site_logo

Adam Tate . 2024-01-21

MORE AT Google

Great coffee, friendly staff, very comfy chairs, clean and tidy cafe. My first time and definitely not my last visit.

site_logo

Shamus Peach . 2023-12-06

MORE AT Google

Really good Hazel Nut Hot Chocolate, Merry Christmas!

site_logo

Mark Allen . 2023-11-30

MORE AT Google

Thought I was attending a wake.

site_logo

Tony Morris . 2023-11-09

MORE AT Google

As always with these rip off coffee outlets, it's the prices that hold back giving them a higher star ⭐ rating. Even in 2023 there is no excuse for charging £16 for two coffee's and two measly portions of cake. Costa Fortune is a prime example of capitalist exploitation at it's very worst. 💲💲💰💰👎

site_logo

Mark W . 2023-11-02

MORE AT Google

Our visit to Costa Coffee at just after 9 am was met with disappointment as the teacakes and jam were unavailable. Nonetheless, we opted for toast with butter, accompanied by a slice of the delightful lotus cheesecake, complemented by a flat white and chai latte. The service was prompt, delivering nicely hot beverages. The toast arrived still warm, and the generous portion of the delectable lotus cheesecake was truly enjoyable. The staff showcased patience and a welcoming demeanor, while the café maintained a clean and inviting ambiance. Regrettably, the absence of jam and teacakes was a downside. Nevertheless, this minor setback won’t deter us from considering future visits, given the overall positive experience.

site_logo

Carolyn . 2023-10-30

MORE AT TripAdvisor

Nice place not a big variety for coeliac

site_logo

Sarah Louise Charlotte Craig . 2023-10-21

MORE AT Google

What's not too love Plus the Vegan range is getting better.

site_logo

Martyn Richard . 2023-10-07

MORE AT Google

Very friendly service, staff always pleasant. Nice place to visit.

site_logo

Pauline Gee . 2023-10-02

MORE AT Google

Nice staff and cafe clean Only thing is as with all Costa there are virtually no healthy options apart from an overpriced banana Disabled parking is excellent! Toilets nice and clean too with disabled access

site_logo

Dawn H . 2023-09-20

MORE AT Google

Lovely place to relax and have a break while doing shopping or just getting some bits will be better after restrictions are lifted

site_logo

Stephen Whittaker . 2023-09-17

MORE AT Google

My favourite coffee shop.. Staff are always so friendly and helpful..

site_logo

Cristine Rosie . 2023-08-30

MORE AT Google

Small Costa, morning always the same ,constant flow of customers,alway good selection of drinks and Cakes

site_logo

jim nurse . 2023-08-30

MORE AT Google

Decent seating area and helpful staff. Quick service and good coffee.

site_logo

Debasmita Basak . 2023-08-27

MORE AT Google

Always clean, tidy with friendly faces & lovely service

site_logo

Rich Turner . 2023-08-16

MORE AT Google

Nice, quick service. Large and clean

site_logo

John Taylor . 2023-07-14

MORE AT Google

Just a branch of a chain coffee shop. Nothing to get excited about

site_logo

Marcus Oakland . 2023-07-11

MORE AT Google

If he had a condition I apologise, but the staff on duty was loud as hell.

site_logo

Angela Hussain . 2023-06-11

MORE AT Google

I came here to say the tries the new menu item, The Blueberry Bubble Frappe. The actual drink was amazing, but there was one problem. The straw. If you have ever had bubble tea before then you know that you need a a straw big enough to fit the bubbles through. The straw Costa provided was not big enough, resulting in me having to use my fingers. I hope that this issue gets resolved in the coming days.

site_logo

Lewis Cuthbert . 2023-06-04

MORE AT Google

Perfect for a breather when shopping 🙂

site_logo

Maureen Whitehouse . 2023-04-22

MORE AT Google

Great coffee helpful staff and great value.

site_logo

Daryl Barber . 2023-03-30

MORE AT Google

Great service from friendly staff and great coffee.

site_logo

Tiffany Crowe . 2023-03-29

MORE AT Google

This is another lovely Costa, friendly staff and ample parking here too

site_logo

Louise Croll . 2023-02-23

MORE AT Google

Excellent food and drinks great atmosphere and very helpful staff 👍

site_logo

russell brighouse . 2023-02-14

MORE AT Google

would have given a higher score but they chage 50p more for oat milk, not my fault I can't drink cows

site_logo

clare . 2023-01-09

MORE AT Google

Both employees we encountered seemed more interested in their repertoire rather than taking the order correctly. Why bother asking questions if you are going to ignore the answer?

site_logo

Alan Low . 2022-12-30

MORE AT Google

Expensive..busy as..one popular place ..toblerone hot chocolate to die for..

site_logo

monster popsicle . 2022-12-26

MORE AT Google

Lovely costa but quite small, always seems like there's not enough staff, tables have dirty cups on them take a while to get taken away.

site_logo

Kimberley Poxon . 2022-12-01

MORE AT Google

Gold Smith at outlet, just the best .Lovely staff...very friendly..also they actually get too know the.regular customers,and engage with them in a conversation.....aJust a.lovely place.and.lovely staff... oh and coffee and cakes..5 star !!!

site_logo

Morse Lewiss . 2022-11-27

MORE AT Google

Very short staffed and it's led to untidy tables and a longer wait to be served. Very polite and accommodating staff though. No change to the staffing levels or untidiness, packed with customers and still taking uber, deliveroo and just eat orders adding to the chaos.

site_logo

Kevin Poxon . 2022-11-24

MORE AT Google

Iced Latte !! Nice but wow the food is expensive.

site_logo

austen blakemore . 2022-11-04

MORE AT Google

Needed a diving board fir my coffee she didn't full the to the level of our reuse cup

site_logo

Claire Poole . 2022-10-09

MORE AT Google

As we were visiting Chilwell Retail Park we decided to have an afternoon break. As we both like coffee we had a cappuccino and an espresso. Both were very good but service was a bit slow and we had to remove the previous customers cups and plates! Hence, only 3 stars!

site_logo

davidwilliambarnes . 2022-09-24

MORE AT TripAdvisor

I called in for an Americano at approximately 11: 30am on Thursday 8th September and was served by a most delightful young lady. I couldn't see her name badge without appearing 'indiscreet' (she is tall with blonde hair). I was feeling a little 'low' when I arrived, but her lovely demeanour lifted my spirits ❤️

site_logo

Michael Grattidge . 2022-09-08

MORE AT Google

We love a costa, freindly staff, and the usual great coffee and eats.

site_logo

Eddie Neat . 2022-08-23

MORE AT Google

I ordered iced latte and got hot latte. Not very clean either.

site_logo

Mrinal Kumar . 2022-08-20

MORE AT Google

Always friendly.and fast service.

site_logo

Barbara Carr . 2022-08-13

MORE AT Google

Clean and welcoming, reasonably priced. Swift efficient service

site_logo

patricia farrar . 2022-07-19

MORE AT Google

This is a nice branch of Costa, handily placed on the Chilwell Retail Park. It's generally busy, but welcoming, clean and tidy. I made the mistake this morning of ordering a large filter coffee, ending up with a mug that needed a handle on either side in order to lift it properly. It wouldn't have looked out of place in a trophy cabinet to be honest. Good value at £1.99 though.

site_logo

Andy Smith . 2022-07-04

MORE AT Google

Great experience today, sorted issue out very professionally and quickly, good company..

site_logo

keith Harby . 2022-06-09

MORE AT Google

Very handy as it's in the retail park and close to a bus stop, can get very busy here and often no seats available. I find it quite noisy in here the music is loud and the acoustics of the room don't help. Having said that the usual quality for Costa with the plus of food from M&S.

site_logo

Maria Caine . 2022-05-13

MORE AT Google

Quick staff and very kind ppl working there

site_logo

Villo Verdecker . 2022-05-03

MORE AT Google

I've visited here three times in the past six months, and every single time without fail they don't have what I ask for. It's usually syrup, which indicates that perhaps stock isn't being managed correctly. Options I've asked for aren't available to take out in the size I asked for (bizarre) and I've had to repeat myself for toppings, cream etc, after speaking to the cashier and then the barista. Overall not particularly impressed. Clean and tidy, just lacking in clear signage and stock/supplies.

site_logo

A. Campbell . 2022-04-11

MORE AT Google

As always just brilliant. I can not fault costa one little bit. Really good polite staff and very helpful. Clean and tidy too and tables wiped down after every use.

site_logo

jason littlewood . 2022-03-29

MORE AT Google

We love Costa but unfortunately whenever we come to this store the highchairs are absolutely filthy. The staff are pleasant and obviously food and drink are the standard everywhere. But cleanliness leaves alot to be desired.

site_logo

Kirsty Walsh . 2022-03-16

MORE AT Google

Mmm Coffee, the staff are really lovely and the coffee is delicious!

site_logo

Fiona McIntosh . 2022-03-02

MORE AT Google

Surprisingly large once you're inside! Friendly and welcoming staff, and one of the better Costa stores I've visited.

site_logo

Andy B . 2022-02-28

MORE AT Google

We really enjoyed our drinks, not the cheapest place though

site_logo

Madeline Alvey . 2022-02-17

MORE AT Google

lovely coffee and great atmosphere. cakes very nice i had the bluberry muffin. excellent

site_logo

Mark Johnstone . 2022-02-04

MORE AT Google

I was overcharged, this was remedied when I pointed it out. If I hadn't checked my receipt I would not have known. This is the second time that this has happened to me in a Costa cafe.

site_logo

Hilary Goodall . 2022-01-09

MORE AT Google

We love going to Beach dale Costs coffee The manageress. Is lovely and she remembers us and the staff are very good quick.and also remember you. If you wont lovely coffee and a quick service go to Beech dale they are the BEST

site_logo

Teresa Fletcher . 2022-01-04

MORE AT Google

Buono il cibo la pulizia lascia a desiderare

site_logo

Beppe Villano . 2021-12-30

MORE AT Google

Always a good experience, great coffee and service as always great can't fault them

site_logo

Simon Collinson . 2021-12-20

MORE AT Google

Typical Costa on a retail park. Good selection of drinks with Festive varieties. Lots of seating available.

site_logo

Joseph Alonso . 2021-12-17

MORE AT Google

I have a sweet tooth but I can still enjoy Costa's coffee without sugar. Their butter chocolate twist pastry was really buttery. Also, I was served by Ivy, a straight talking but very efficient and lovely lady, who, by the way, made my delicious coffee. Well worth the 45 minutes drive to visit Beeston's Costa.

site_logo

Egon Ronai . 2021-12-09

MORE AT TripAdvisor

Slow service bacon cob cooked first put on tray then had to wait at least 5 minutes further for drinks very poor

site_logo

David Mills . 2021-12-04

MORE AT Google

Tried the new festival toastie, very nice, recommended

site_logo

David Harley . 2021-11-07

MORE AT Google

Good here with my dear friend love this costa do highly recommend

site_logo

Ian Bolton . 2021-11-07

MORE AT Google

This is a full Costa coffee shop (not a storewithin a store), anyone that has ever been to a Costa would not know the difference from any other Costa. As always with Costa a good variety for any coffee/tea/hot chocolate/milkshake drinker. Service was excellent when ordering and drinks order no issues. Same snacks menu as all other Costa so again no issues Stars awarded is due to the lack of hand sanitiser which is as a Covid careful shopper I find important and alwaysuse on enteringand leaving a store (it was empty) and even though it was not particularly busy noticed that as customers left tables were left uncleared and uncleaned for quite a bit of time. I could only see 3 members of staff so again maybe this is a budgeting thing for not only Costa but a lot of businesses in the Covid era but from a personal perspective which is why I leave reviews walking in and searching for a clean table or having to ask for a table to be cleared is not my ideal venue. This would not stop me revisiting as I prefer to base my reviews on the overall service and experience (maybe they have more staff on busier days or have a shortage due to sickness) but if this was my regular Costa and a recurring problem I would be making management aware.

site_logo

Nicky Jefferies-Maxwell . 2021-11-04

MORE AT Google

Been here quite a few times and all the staff are really friendly and efficient.

site_logo

TheDreamingCat . 2021-10-26

MORE AT Google

Had a very nice coffee hoping to try a vegan bacon roll.

site_logo

Paula Bates . 2021-10-20

MORE AT Google

Staff very polite and welcoming. Coffee good, as usual.

site_logo

Ann Tobias . 2021-10-05

MORE AT Google

I go here every day for a coffee. Atmosphere is nice and the staff are very friendly. It does get busy at times so you may have to wait. I don’t find this a problem as I would rather a decent service than being rushed through. Food is the usual Costa stuff.

site_logo

JasCard . 2021-09-28

MORE AT TripAdvisor

Great coffee as always & nice gingerbread cake which was so big we shared it between us both.

site_logo

Motownkat . 2021-09-23

MORE AT Google

They have a very good range of coffee and can make anything with alternative milk, the only downside is that they charge 45p for anything other than cows or soya milk. Drinks are made fast and plenty of seating inside.

site_logo

Zdena Babicova . 2021-09-19

MORE AT Google

Lovely pit stop for a coffee sat outside it the Lovely weather.Great staff

site_logo

Kerry hallatt . 2021-09-11

MORE AT Google

Never had a problem in over 5 years of coffees here

site_logo

Adrian Webster . 2021-09-01

MORE AT Google

Good customer service, nice food and drinks, close to the retail parks and Attenborough Nature Reserve xx

site_logo

Xander Fogg . 2021-08-15

MORE AT Google

Visited Costa this afternoon with a friend. We had two coffees and a toasted sandwich each. The service from one of the two staff members was pretty poor. I got the feeling she was just too busy and had too many things to do and forgot about the customer care/engagement that will have been given by Costa when she first started. I felt she was not to blame as the store was busy and there were only two people serving. That might explain why the toilets were in a bad state. Probably most disappointing was the tap.... not working which is most unfortunate given Covid. The coffee and toasted sandwich were however very good.

site_logo

Shakeel Khalil . 2021-08-14

MORE AT Google

Ordered on the app, five minutes later got my chai latte

site_logo

Becky Hale . 2021-08-07

MORE AT Google

Not very much choice for food because it was later in the day.

site_logo

Sarah Allen . 2021-08-01

MORE AT Google

Usual Costa friendly service but can get busy so service not the fastest. Small unit so not much seating, dont understand why this wasn't made a drive thru (with separate access from main road)

site_logo

Lisa Sleep . 2021-07-31

MORE AT Google

Normally don't these style of coffee shops as expensive, but was pleasently surprised considering covid good service and a lovely toasted sandwich just glad I wasn't paying.

site_logo

steve osborne . 2021-07-25

MORE AT Google

It was a shame that we had to sit inside because of someone smoking at the next table

site_logo

Sandy King . 2021-07-11

MORE AT Google

Friendly staff and usual food drink. Won't blow you away but costas are like the premiere Inn of coffee shop. Comfy & reliable.

site_logo

Jonathan Dawson . 2021-07-08

MORE AT Google

Good polite staff always clean.

site_logo

Ann Strickland . 2021-06-23

MORE AT Google

Barista knew how to make a dirty americano. Top man

site_logo

Rod Lay . 2021-06-11

MORE AT Google

Amazing coffee! loved it for sure and it’s cheap

site_logo

shxrkz . 2021-06-06

MORE AT Google

It was lovely. Quick serving and kind staff.

site_logo

Kristof Szabo . 2021-05-16

MORE AT Google

Very busy as there's a special offer on today, but the staff were polite and efficient and working hard to get the drinks to people

site_logo

Emma Greenhammer . 2021-05-12

MORE AT Google

Good quick service,quality still as good as ever

site_logo

Richard Sullivan . 2021-04-24

MORE AT Google

Conveniently located Costa Coffee in Chilwell Retail Park. The service was quick and had seats outside. Nothing to complain.

site_logo

Christiano Kiss . 2021-04-23

MORE AT Google

Not a drive thru....but not very busy, very covid aware re hygiene and we earned free drinks via Costa card which is always satisfying. Very close to Attenborough nature reserve....which also has decent cafe with lovely outside seating. Costas outsidecseating is in the car park

site_logo

Rich Wood . 2021-04-04

MORE AT Google

Very friendly staff you have to wait outside in the queue until it's your turn to go inside and order what you want

site_logo

Leah Coutts . 2021-02-27

MORE AT Google

This is open for takeaways and serves the usual costa stuff. There is a queuing system but it's not enforced if people crowd in. They've taped off the outdoor seating and tables so there's nowhere to sit with your coffee. I suppose it's better than McD next door who don't do takeaway unless you have a car!

site_logo

Charles_and_Susan . 2021-02-23

MORE AT TripAdvisor

Friendly team, great quality drinks. Slight queue but only due to the social distancing. Can click and collect without queuing and have delivery via the usual online food delivery companies

site_logo

Chris Myers-Smith . 2021-02-21

MORE AT Google

Similary restaurants in East Midlands

restaurant_img
4.2

2579 Opinions

location-iconNottingham Road
British
outdoor_seating_74407takeaway_74407delivery_74407

Absolutely 💯 perfect staff were amazing and the food was very good

restaurant_img
4.2

520 Opinions

location-iconOld Drive
British
outdoor_seating_207068takeaway_207068delivery_207068

I’ve been golfing for over a decade and have never had a worse experience in all my time with a golf club. From the lack of empathy from the pro shop to charge our group £240 for a new bag because we weren’t allowed to share any clubs even though we were sharing buggies. To having to use fairway mats on the rough and being followed around by the grounds people. We were about to buy memberships here and hoped for the course to at least entice us in from our terrible first experience, and yet it got no better. All we wanted was a personal experience where we felt respected as golf players, yet our interactions in the pro shop made us feel like toddlers running around with their trousers down while being smugly told off by a teacher. A word to sum up the club is arrogant. I urge people not to buy a membership here unless you are an aspiring PGA tour player because maybe they might respect you on this distinctly average golf course. And as a lower handicap player I will now reserve my weekends to having fun on a pitch and putt because anything is better than here.

restaurant_img
4.1

691 Opinions

location-icon6 Derby Road
British
outdoor_seating_168493takeaway_168493delivery_168493

I had a great meal here. It was a lovely quiet pub. Very nice inside and the food was lovely and hot.

restaurant_img
4.0

1705 Opinions

location-iconKimberly Road
British
outdoor_seating_163230takeaway_163230delivery_163230

I have visited this pub 3 times in the month of December, 4th, 11th and 17th each time for the festive fayre meals with three different sets of friends. The first time 5 people, the second time 4 people and the 17th a table of 16. Each time every meal was spot on with no complaints about anything plenty of food and each time everyone left very happy. Praise needed for Ian who had been on duty every time also Chelsea and Jo. These members of staff go out of their way to ensure everything is going to plan they obviously care about their job and have a friendly and professional manner. I will keep going back and make recommendations to my friends. 10/10.

restaurant_img
4.0

106 Opinions

location-iconThe Lion By Olivers Hall Lane Brinsley
British
outdoor_seating_335500takeaway_335500delivery_335500

Only stopped in on a walk to have a pint and a pudding. Staff were really friendly. Neck Oil beer was top notch and lemon meringue pie delicious. The chef even gave my dog some bits of pork! Will return for a meal next time