Costa in Sefton

Where better to wait for your Merseyrail 🚊 than here? Just enough time to have a piece of warmed up banana bread with mascarpone cream along with a schooner of Steady Rolling Man Pale then a 2 minute walk to the Southbound platform. Some great attentive staff on duty today 👍🏻

Always a decent scran order from here all the time, delivery always on time or early! Great service and boss food, can’t go wrong 👌🏽👌🏽

Not great, first off they didn't have any children's menus available we had to go online. There were 5 of us (little one included) and we all ordered our food together yet the food came out one by one in space of about 10 mins between each one. Given the cost of the BLT and Halloumi sandwich you would expect more from it then a few pieces slapped on massive door stop of bread with a bit of lettuce shoved in. We ordered the pizza for the little one and got two pieces?? Normally you get a small pizza for a child. Anyway when asking about the food the staff didn't seem to know what was going on, they nearly looked old enough to serve in a pub. Quite disappointing seeing as we had travelled up to meet family in the area. Won't be going back.

Food lovely as always and fast delivery, only minor complaint today was i ordered a large chicken kebab and think I only received s regular one because we done the same order the other day and I got more chicken and it was even in a bigger tray where as the chicken was only in the really small tray today. Still really nice tasty though

Avoid - Poor customer service & restaurant experiences. Unprofessional, disorganised & disrespectful. 1st visit - Three wrong mains given at a 70th celebration as well as wrongly cooked steaks. Staff were smoking on the viewing platform. 2nd visit - No warning/ communication that restaurant was shut on our Valentine's Day booking. First Valentine's with partner so l booked well in advance, spent a fortune on taxis and took time off work to be there on time; just for us to arrive and it to be shut. Had received a confirmation text 2 days prior but on arrival found out it was shut and the restaurant hadn't had the decency to inform us it would be closed. Ridiculous...how do they expect anyone to get a booking at another restaurant for Valentine's Day at dinner time!? Unfortunately there were other couples arriving in the same predicament. Contacted them numerous times on numerous platforms and have not been contacted back. Absolutely awful way to treat customers and multiple bad experiences. Edit: Updated to further my disappointment with their bad customer service. They had left me on read for a while, and only after I was persistent did they eventually respond.. 3 months after. Unfortunately they didn’t acknowledge their faults and instead complained about my review. They then pursued to argue with me suggesting I should have known they were closed because “it was in the newspapers” and “they said on Instagram” - how ridiculous is that! How unprofessional is it to assume people are just going to find out you’re closed, instead they should have just contacted their bookings to tell them it needs to be cancelled. Not once have I received an apology. My original review holds very much true and their customer service is absolutely dire. They had the time to try and argue with me on social media but not reconcile or apologise for their mistakes. They had a fire in the kitchen after I booked but multiple weeks before my booking. I would be more understanding if the fire had happened a few days prior to my booking but my booking was weeks after the fire so they had ample time to inform me and others. Hugely disappointing and frustrating overall experiences