Costa in Stevenage

As a Previously happy customer. who brings people to, and recommends this place, frequently, I am so very Disappointed with the last few visits.... - Price increases: I understood and accepted. Expenses increase we know that. - Portion reduction... This should be instead of price increases, not as awell as, but, OK - 1 visit we were brought wrong food & server told us its what they wrote down so we are both wrong not them!!!.... Not impressed, but we had cinema booked so ate it anyway. Another Tiime: - we booked a table and manager just gestured vaguely towards some empty tables at far end of room. "There are some empty tables over there"... Poor Service. - My Female guest was then handed menu and told "take this" with her to the table. Unacceptable! .... he then turned away and started talking to next customers. I really hope this was just a few "off days", and this kind of poor service doesnt spread to the rest of the staff, who have always been happy, attentive and fgiven great service with a smile even on the busiest nights. Good service is important when you are paying to eat out! There are many options for quality food now, so good service is ESSENTIAL if you want to keep customers coming back.

Rice very dry bhaji very hard Sag paneer nice small portions would normally be enough for 2 the following day Have used Surma for many years and Got extremely expensive nearly £40 Not value for money disappointed

We come to Stevenage a few times a year for an event and always eat here or get a takeaway. Can't recommend highly enough tasty food and good portions Jerk Chicken has the right heat and the boneless curry goat is really tender. We don't eat before we get to Stevenage now just save ourselves up! Had a takeaway delivered to our hotel today and it was awesome 👌

Great place! Have visited many times ✖️ over many years and have had all different items from the menu and never been disappointed, staff are all great and today we visited and they had a new addition to the staff, lovely young girl very polite, friendly and smiley Grace look forward to visiting again.

honestly one of the worst desserts I’ve ever ordered! ordered a waffle which was literally a soggy, cold toaster waffle with a bit of sauce and some strawberries which were clearly not fresh; tasted like they had come from a frozen pack - bland and soggy. milkshake just tasted completely off and didn’t have whipped cream as ordered. the cookie dough was so thin it basically stuck to the packaging and the kinder bueno topping was just 3 pieces of kinder so not even a full bar! the ice cream that’s supposed to be ‘whippy’ is just a scoop of plain vanilla. and to top it all off, the order took 1hr 20mins to arrive… would not recommend at all!