Costa in Cheshire West and Chester

Lovely shop. Welcoming. Speedy & friendly service. One of our regulars.

Staff could do with a "little" improvement in their Saturday mood. Manners cost nothing, customers are priceless

Very nice coffee shop, very relaxed and welcoming. They had a great selection of foods on offer, and the coffee was lovely! There was also baby-changing facilities which is a big help, and the opening times are ideal, one of the only coffee shops in the area that open at that time of day - early in the morning.

Spacious area with plenty of different seating options. Food was fresh and service counter easily accessible and quick.

Unfortunately, the coffee machine was broken down, but the staff couldn't have been nicer in trying to cope with the problem. Well done to the staff on Sunday's shift

Friendly staff as always. Good selection of cakes available at a reasonable price.

Sat in a pleasant cafe done a bit of work , met friends no loud barking just friendly sounds of kids laughing and talking a real nice atmosphere Great staff also , great personality’s xxx

Good location right in heart of Neston. Seating inside. Window seating to watch the world go by. Friendly service.

Friendly and efficient staff, nice relaxing and clean Costa

A good place for spending time with friends and family and a nice cup of coffee

Staff always pleasant, coffee always great and the bacon rolls always fill that gap.

Can't leave a review as I haven't been nor will I just don't understand why folk do visit an American multi-national when lovely paisley grey and the blue bicycle just a few steps away?????

Excellent. Brilliant staff. Had a fantastic hot chocolate with cream and mallows .

Friendly staff and excellent service

Great place to relax with a coffee & friends. Great staff

Coffee good, staff helpful, seating could be cleaner.

Costa always dependable. We take our grandson there after school. He's enjoyed sausage baps, chocolate treats and a White choc "hot chocolate" over the year. Quiet after school from 3:30. Would recommend.

Friendly staff, plenty of room to social distance

Very nice. Friendly and helpful staff. 👍

I love the coffee but the service was slow but only one on the bar serving as the other was having a long break . Place was clean and tidy

Pleasent staff, comfortable seating areas, no time limits to spend catching up with old friends. Lovely 😊

The staff are very friendly. The coffee was delicious. I made an absolute mess in the store today as I dropped my coffee. They just cleaned it up. Amazing staff. Please recognise them costa

Amazing staff, especially manager Chloe and barista April. lovely coffee staff were well presented and happy to help.

Such a friendly coffee shop. X I love it! X

Service really quick, speedy and really friendly staff that pay attention to detail , Had a flat white and id received this masterpiece from the Barista . 10/10 would definitely go back !

One of the better Costa's, nice place, plenty of room, good CV19 precautions in place. Friendly polite staff. Usual Costa menu, would visit again.

Costa staff in Neston are always friendly and welcoming.

Good service relaxing atmosphere

A great place for a chill and a catch up while enjoying some quality coffee or tea

I love costa so when I found out it was on the eat out to help out scheme I had to go and visit. I got a toastie, a cake an iced tea and a cola for £4!! The staff were polite and friendly and the cafe was clean and tidy. The social distancing rules were easy to follow as it was all sign posted. I had a lovely lunch and will be returning in the future

Standard Costa, but stands out from the rest by having plenty of tables with space around them. You don't need to feel crowded and penned in.

Very quiet. Only one barrister on duty, but he was very attentive and polite. Coffee was good too.

Had a Flat White with character roast.

It's nice and spacious! Good atmosphere.

My review is for pretty well all the Costas I’ve visited - why is it that table clearing is on the low end of the service list and the Furniture is allowed to look worn and in some instances soiled. Perhaps a comment from the relevant management would be informative on these points.

Buy a coffee most mornings sad to say the quality really depends on which barista is working as at least once or twice a week I seem to get a coffee I expect a 5year old has made which is a shame considering the ridiculous price.

Always good. Especially when you get a window seat 😁

Nice polite friendly staff. Great service

Coffee excellent, service excellent sandwich tasted stale

Always excellent standards and polite staff

Friendly, efficient staff. Good place.

Good service and friendly staff at Neston branch

Great decaf coffee and a nice cosy seat to enjoy it !!

Called in the other week with a couple of friends for a nice relaxing coffee. The service was very friendly and the Barista suggested a couple of new coffee blends that we may of liked. The coffee came to the table nice and hot, with the usual Costa design on the top.

Not bad coffee standard. quite busy for a Wednesday Morning.

2pm on a Saturday afternoon and no stock to have for lunch. Said they were waiting a deliver. Does that mean that Sunday is busier than Sat.

Friendly and super efficient as usual. Brioche cinnamon bun and Goats cheese and red pepper foccacia was a delight. Bee x

Always welcoming atmosphere, shop is well kept and always tidy. Staff are all wonderful

Nice Coffee, comfortable seating and pleasant staff, what you would expect from Costa. Central location in Neston.

Met a couple of friends in here, great atmosphere and very friendly service by the staff. Good location on the High Street.

Really friendly staff and quick service

Excellent service and always friendly

Daughter and granddaughter call every morning for breakfast brilliant place xxx

Visited on a busy Friday after wandering around the local market , had some toast and my flat white was amazing, the store was busy and even though they had two staff on I didnt have to queue for long and they were both very polite . 10/10 would definitely recommend!

Very Good Brownies. A great place to go with your Girlfriend.

Excellent! Very friendly staff. Beautiful coffee... better than a few other costas that I’ve been too. Manager recommended me to try the special but I deferred!

Always friendly and polite staff. Excellent coffee and toast.

Visit here often it is not our local Costa but it’s miles better than our local Costa in West Kirby. Staff are fantastic nothing is too much trouble, coffee and food is always to a high standard and if it isn’t is sorted straight away. Doing an amazing job well done!

Typical Costa fare. Plesant staff, place was pretty quiet when we visited (Sunday nòon). Plesant place to sit & drink coffee.

Costa in the beautiful town of Neston is a good Costa. Cosy place with good hospitality and a wide selection of hot and cold drinks. They serve all kinds of Coffee and Tea (Cold/Hot). There is a plenty of sandwiches and toasties for breakfast. There are 5 or 6 different types of desserts and muffins. It's usually quiet but not during the vibrant weekends. There is also a restroom available. For working on your laptop, there are few power sockets and there is a wifi for 2 hours (registration required or open wifi for Costa Loyalty Card Holders). There are 2 sections of this place, the front (Cooled by Air Conditioning) and it's spacious and the best part, and, the back with stairs to get to, and it's warm with no AC working. There are sofas and chairs and a beautiful view for sitting near the entrance. It's my favourite so far in the UK.

Excellent,and manager the best of all the ones I've been in

Love the coffee staff friendly to

Great Costa, best in the area! Chris the Manager always makes you welcome and advises on the coffee of the week to try.

Great coffee and food. Polite and helpful staff make each visit a treat. Nice walk around neston, then into Costa for a coffee, good start to the day

Good Coffee, newspapers and nice and clean.

Staff friendly place itself is very relaxing children welcome staff often smile and making good conversation it's a must if you love coffee and chill especially Sunday morning .

Excellent staff...and the cold salted caramel crunch is awesome.

Staff really friendly, coconut latte awesome.

Neston Costa is a great Costa. All the staff and management are super friendly and make coffee to a really high standard. It is also a great bonus that Moo Music runs on a Tuesday Morning. So fab entertainment for your little ones. 10am Mixed Moo 11am Baby Moo 12pm Baby Moo All sessions £5 PAYG

The Costa in Neston is above average, friendly and helpful staff, clean, decent range of furniture and nicely decorated. But unless you are a young mum with a baby or toddlers do not visit on a Tuesday. There is a large regular group who take over much of the space for baby/toddler activities. This is commendable BUT the main problem is buggies/pushchairs that take up so much space that some seating and tables becomes unusable. So enjoy Neston Costa on any other day!!

One of many coffee shops in Neston, obviously part of a chain but has the the feel of an independent. The staff are brilliant and cannot do enough to make you feel comfortable, the seating areas are clean and spacious with plenty of room to relax. Price wise, a little on the high side but all coffee shops all tend to be, but with nice furnishings and finish to the place along with the high standard of cleanliness you really don't mind paying the extra.

Always a friendly chat. Quality set up.

Particularly friendly staff at this Costa branch.

Feels more like a local coffee shop than a big chain. Always clean and welcoming with very friendly staff

A* customer service i go 3 times a day, most days 😀

Lovely, friendly staff, excellent coffee and a very welcoming place to sit, relax and just pass an hour without being rushed.

nice place to chill and meet friends and enjoy a great coffee and a cake

Good coffee, cosy atmosphere, friendly team

Polite staff and a nice place to relax

Its a costa, it is what it is, however what makes it for me is the friendly service I get. I visit several times a week for a coffee and a tea for my wife and they always welcome me with a friendly smile and a nice chat.

Todo el mundo conoce Costa. Es la cadena de cafeterías más grande de Inglaterra. Encuentras lo que esperas

It's a Costa... Not much more to add

Waiting for son... so decided to pop i here for a coffee and coissant. Neston has changed a lot... for the better i think...

Nice and friendly staff Nice and clean venue A lot better than the coffee shop a few doors down Had the tropical smoothie which was fantastic

Staff are friendly it's clean and nice and spacious

Didn't have the raspberry favouring so I didn't get what u wanted but it was still good

Had a trip on my bike to Neston Costa last week. I ordered a Cappuccino and brown toast from the server. He said find yourself a table and I'll bring it over to you.

Had a flat white to go the other day and I take the lid off to put some sugar in and this beauty was on top, credit to all the staff there, they all do a wonderful job!

Its my local costa and although it would be interesting to rate a mass produced coffee, what makes this costa great is the staff, always friendly, chatty and helpful.

Great coffee, not that cozy nor cheap

I've visited several times now, and each time I get treated with a friendly greeting, and genuine interest from the staff members. They know my order, and those of many other customers, and really make you feel like a valued customer. You are spoken with, not at, as is often the case, and each visit is pleasant. The cakes and sandwiches are lovely, with a great selection, but the toast is soooo good! The place is lovely and clean, toilets are accessible on the ground floor and are available up at the back of the shop. There is even a nice little book swap area, which is a very clever idea. News papers are provided for customers to read, which is a nice way to keep occupied if you are on your own, but more often than not staff will chat to you anyway. A definite recommendation, and well worthy of the mile trip to get there. The staff really make the store, despite being a relatively young team, they are all happy, enthusiastic and very welcoming.

Good Service great coffee. Call in for Breakfast once a week, the staff always rememberwhat I had the last time I was in.

Excellent friendly staff and the most professionally organised store we have visited at any time of the day

Very unusual for a Costa .Lots of steps. The accessible toilet is well hidden with very poor signage. Costa make this location more accessible. Better signage please .

Comfortable seating, big windows to watch the world go by, fantastic coffee and service.

Lovely friendly staff, always smiling and go out of their way to help. Best costa I have been too by a mile.

Wow , have my faith back in coffee chains why aren't they all like this ? Such a revelation , rest of Costa take 📝, heswall you need to pay a visit.

I'm not a huge fan of coffee chains. Credit where credit is due, at no point did I feel I was on a conveyer belt like I do in most coffee chains. Friendly staff, clean interior and decent drinks.

Super new coffee shop, comfy seating, great coffee, pleasant staff. lovely toilets. Free parking in Neston. Vast improvement on shabby Heswall one

The only real coffee shop in town I visited on a quiet sunday with my family , we had toast and crumpets we enjoyed beautifully hand crafted coffee with the Old Paradise Street number 17 in a cortado, mocha and a flat white , the staff were amazing and most courteous , will definitely go back again , thank god a proper coffee shop who knows what they are doing has come to Neston!