Costa in Fife

Had a coffee and Bakewell tart. Good and quick freindly service.

Great place but in the wrong place on the map

love a Costa so first time ordering online and tells me been delivered but no kne pushed my buzzer and seen the man go I to the flats across from me.

This is a deceptively large Costa- from the outside it looks fairly small but there’s an extra seating area towards the back. It’s clean and bright, with the standard Costa decor and they also supply high chairs (you might struggle to get a pram in there due to how narrow the place is in the fore). There’s a small outside seating area as well although it is directly on Kirkcaldy high street so you can sometimes feel like you’re in a fishbowl being gawked at by pedestrians. While the service is always quick and your order will be correct, the staff aren’t always pleasant or exactly polite. It opens at 7.30am and I sometimes stop in on the way to catch the train but staff members always act as though it’s a huge surprise to have to serve a customer first thing. They’re also prone to a lot of eye rolling and sighing if you appear in the last twenty minutes before closing. There’s not a massive selection of food and drinks compared to other costas and the area where you queue is very short and narrow so there can be bottle necks of customers building up while they wait for their orders. Someone in a wheelchair might struggle to navigate that area at all

not been delivered to hospital ward 43,I've ordered twice now?

both frappe were watery and cream all melted no chocolate on the coffee frappe

Excellent friendly service………Thanks

I ordered no coffee frappe and got coffee in it

Visiting there with 3 people, stay in. Had a warm white chocolate and strawberry milkshake and a caramel shortbread, both were delicious. Great atmosphere and friendly staff

Had a warm white chocolate and strawberry milkshake and a caramel shortbread, both were great. Busy place on a Saturday afternoon. Great atmosphere and friendly staff.

Delivery time was changed 3 times....

both toasties were missing. no call to say items were unavailable. not the forst time this has happened!

Came pretty quick, all consumables were still hot when it arrived. Enjoyed my food and drink!

Received wrongly prepared drinks then they refused to help.

Delicious! Everything was piping hot! Thanks!

Always good service and hot drinks and food from here

My drink didn’t have the whipped coffee. It was very disappointing

Staff were really helpful. Food and coffee were great

Had my free coffee with some toast this morning. Staff are lovely!!😁thank you

This is our favourite Costa in Fife! The coffee and food are excellent. It's clean and the staff are, without exception, pleasant, helpful and efficient.

After devoting my spare time away from my Drain Cover Spotting hobby and alongside updating my “Rate My Local lamp-post with Missing Cat Poster” website I made a touch and go decision to request a lady friend (Sue) of mine whom I met on an adult dating site for adults who are over 55+ still residing at home with their mother’s. As we approached the entrance door I noticed a small hamster on the door mat, I frantically picked it up for it to sink it’s teeth into my pinky finger, alas! We overcame this small, unfortunate act of dismay and on tender hooks and a bundle of nerves I decided to pull out my chair and grabbed hold of the menu.. now, the mere font used “ comic sands” was burdensome to my 2” spectacles, the grammar was ghastly to a gentleman like myself who possesses a comparable IQ to the D list celebrities Paula Abdul and Harrison Ford. I received my microscopic cup of hot beverage as did my lady companion, £6.78 each, of course she also wished consume a Lemon Drizzle cake - £4.99. So all together my sophisticated and extremely regrettable date came to £11.77. It explains tremendously as to why the waiter was over taking our order in “ two shakes of a lambs tail”. Basically, in a nut shell, I have been burgled off Costa and this so-called member of the opposite sex they cry a lady. I have since sent her a very detailed, in depth correspondence letter off my lawyer to claim back the monies that were spent on our date, this has been sent in high priority first class post. I do hope to recover this currency off my lady friend as I wish her to refund me promptly. I scurried home to alert my mother of the incident lucky enough she has awarded me some extra pocket money for the week commencing which should recover the empty hole in my male purse which I found at a bus stop in Lower-Methil that was once used by the very spellbinding and majestic Jade Richards, a local household name and celebrity who appeared in 2011 on the British Broadcasting show X Factor all the way from the Scottish Terrier dog shaped county of Fife! I will award Costa 3 stars as the table clothes were freshly pressed with obviously a Morphy Richards Super Glide Steam Iron and good heavens Starch for a good smooth crisp finish. I also bring to light I stuffed said table cloth into my rucksack before galloping out the exit door like a bat out of hell. Yours faithfully and truly - Sir P

Fab Coffee/Tea/ House. Fresh tasty eat in/takeaway snacks, Brilliant Staff, I love the vibrant friendly atmosphere in Costas. Whether alone or with friends, its a wonderful place. And that doesn't happen by chance. The lovely Staff create the ambiance. Very hardworking pleasant polite Team. Highly recommended.💜

Nice chai latte and breakfast roll

Seldom in this shop, but young girl behind counter remembered my drink and that l eat cold sausage rolls.👍

Chai latte and toastie were nice

The bag burst at the door and spilled coffee all over my house and now I can't get through to Costa on just eat to get the order fixed

my older has not been delivered

Chai latte and toastie really nice

Nice chai latte and cheese toastie

Take food intolerances/allergies seriously. Reassuring. There is a protocol in Costa for allergies. Just alert them as soon as you arrive and it's put in place.

As always, I had a nice visit to a Costa in high Street kirkcaldy, nice people and so is the coffee

Nice chai latte and cheese and tomato toastie....really nice

Fast delivery and nice sandwich

Staff are always polite and courteous but it can be a busy place and seating can be at a premium

Chia latte and sandwich were nice

Nice Chia latte and breakfast roll

I know this only says it's 'OK' but that's because I really mean it's ok,.not bad. The staff who served me were ok, not as welcoming as Costa in the Kirkcaldy retail park but not at all unwelcoming. The lady who informed me of the impending two minutes silence was excellent. I guess that's the margins, open, obviously welcoming and positive always wins. Kirkcaldy has an abundance of coffee shops and charity shops, little in the way of places I'd go to but Costa is my normal coffee shop of choice so in I went. Tables were cleaned quickly, there are plenty of seats available, but the place wasn't empty by any means. In terms of what it is like decor wise it's the same as most Costas. Unfortunately Kirkcaldy town centre isn't the most appealing currently, although the council are spending money, and the former shopping centre will become low cost housing for c.a. 300 housing units. I can't see me going there specifically to attend Costas. If I do, then I might go there again but as I said many other options exist.

Thank you for the great delivery service, absolutely love the toby hot chocolate had great laughs with my mum and sister about it 😂 the mini toblerone is absolutely adorable I loved it 🥰

From a design and decor perspective Costa Coffee in Kirkcaldy is rather unremarkable. It is however clean and tidy and our coffees and toasted sandwiches were well up to the expected standard and were very good Service was also good.

I'm kind of confused at the fact you CANNOT edit your drink in anyway shape or size, like syrups or even size of drink, I hope it is fixed soon as I don't want to resort to other coffee shops

Staff are excellent - knew exactly what I meant by "long shot" Cleaned and dried the outside table for me too. First class!

Love my delivery thanks u so much

Lovely place to recharge yourself come and try new monthly menus

El baño de hombres (mingitorio) necesita atención urgente. Es decepcionante y asqueroso. Lástima que no hay la opción de subir la foto que tomé hoy 20sep22

Was nope too bad. Food was a bit overdone. Delivered much earlier than expected.

Great service. Friendly delivery driver.

Where is the cream on top and the toppings ?

No option to choose green tea without milk - must make a milk selection to add it to cart. I assumed they would realise this was an error and not add milk to the green tea but they did so it was undrinkabke. Please update options to include no milk.

Good service and the driver left it on the door so good service there too

This order was never delivered

Excellent service, staff very helpful and friendly.

Love the cakes, good variety, live the coffee...love their face when I ask for an americano with 3 extra shots and black

Very good but more tables need to be cleared and wiped down

The vegan macaroni was absolutely great, I wasn't expecting there to be so many vegan options but was quite please to see the variety.

Fantastic customer service with a brilliant cool place to drink your coffee 😊

Another bad order from Costa with sub quality cold food and drink

It said online there was sausage roll left so I order it but got a bacon roll and I don't eat bacon as it says there was no sausages so my breakfast was ruined

Giving wrong items! overpriced as is you can at least send what’s on the order or at least phone me for an alternative! Poor poor service

Fast, tea wasn’t too dark and the toasty was warm

Great coffee on the high Street.

Love there coffee great service

Driver did not know area & could not locate street. Was not using a map or navigation system so spent a considerable time driving around & asking for directions. Worst delivery experience to date

Bought as a treat for my wife. She loves Costa Coffee and loved the raspberry and white chocolate muffin too. Thanx a million for making her smile and be happy. Does it every time. Will definitely be using this shop again for sure. Thanx again.

Stafff are lovely and always clean.

Good wasn’t delivered… Costa not answering phone… 7 days for a refund… worst customer service ever

Had a lovely coffee toast with peanut butter.

Out of date food. The delivery section of the Costa is awful. The last order only had 1 item correct, the rest was variations of what I actually ordered. Today, the GF brownie was out of date by a week.

After a hiccup with my previous order & the past few days the vegan bacon roll unavailable I held off with ordering. Treated myself to breakfast, roll still hot and iced latte correct. Happy customer 🙂

got a coffee instead of the hot chocolate that we ordered

Just popped in for a takeaway latte

Pleasant staff , clean, plenty choice worth travelling to as I feel leven Costa has went a bit downhill sorry but it has

Usual Costa fare on sale, the staff were polite, prompt and well presented.

Really nice staff made this a great visit

Lovely staff. Good location. Nice and clean.x

It’s Costa, as expected - you know what you’re getting. Fast delivery (thanks driver!)

Arrived half an hour before closing time. We weren't rushed or made to feel like we should hurry up. We were even offered a Christmas muffin to go with our coffees. A lovely gesture 🙂. The staff were friendly and helpful and the shop was beautifully clean and laid out

Very disappointed in the attitude of the barista made my order then moved to the front of the shop to keep socially distanced from others queuing and waiting. The barista saw me at the end of the counter and loudly asked her colleague to tell me to come and collect my order as she was not walking down to where I was waiting. Unnecessarily rude!

Order never delivered! Called Costa several times but on one answers. Extremely disappointing! Never ordering anything from here again.

Delivered quick and early! Bacon roll was rock solid and inedible - bacon burnt to a crisp and roll hard, could barely chew it so had to be binned. This really is unacceptable and it seems to be a theme that the food here is either barely cooked or over cooked - and I’m not a fussy person but I expect the food I pay for to be edible

Super friendly staff, clean tables and really fresh food. Good little spot for a lunch break.

Good variety of products, and central town centre location.

Nice cup of coffee but hey its Costa coffee.

always have my coffe ofr choccolate in the morning ,with a bacon roll or the amazing choccolate cheescake,yummy,great selection of breakfast choice,nice hot beveradge,and very proffessional ,friendly warm welcome staff

Ran out of what I ordered but restaurant apologised so all good. Delivery time took forever which meant food was almost cold, but not restaurant's fault.

never got given the crisps i asked for got wrong flavour

In a Costa shop where I track and traced ( Kirkcaldy retail park )20 mins later I'm in this Costa shop in Kirkcaldy where I'm asked to track and trace again ? " It's a different shop " says the assistant " eh ? You work for Costa you already have my details "...I'm asked to leave 🤬 ok won't be back

Had a hot chocolate and cheese and tomato toasty which was tasty.

Have said on time but not sure as was left on door step n driver didn't knock. Could have been up to half hour before it was found. It was still hot, but a knock on the door would have been appreciated. Thanx. Wife loved it anyway, thanx.

Paid for a flake with hit chocolate. Usually come separate in bag. It was not included.

Speedy service, great coffee and cake. Well done 👍

Good service but had a very wobbly table outside

Both strawberry and salted caramel frostino’s were lovely! However we didn’t receive a straw for either - it’s things like this that can be irritating especially with these drinks. Thanks!

Good place to relax with friends or family and enjoy your favourite coffee

Got the wrong order, tried to phone to get a replacement several times and no answer. Poor service

My food in my order was freezing cold

One of mumber staff was very rude,she was very aggressive,she said to me we are in Scotland not in England The Fact I had NHS App to Check in but not the The Costa App,witch in other Costas they provide a both.But still Costa coffee is my favourite in all UK.

What can I say. I just like Costa Coffee

A bit over priced but an enjoyable experience non the less

Did not specify which Latte was almond milk and which one was semi-skimmed, could not drink due to dairy allergy

Enjoyed 😉the peace and quiet, and the coffee & carrot cake. Staff very cheery & helpful.