Costa in North Dorset

Over the last few times I have been in store and to order festive drinks . But I keep getting things missed .poor so not happy.

Although there’s been a recent refurbishment, it is of poor standard. Did no-one check it before sign off? It also has done little apart from brighten the place up, it was rather dark and dingy beforehand. But now it’s bright and featureless, like a new build… The place is still dirty. The new tables are dirty, particularly on their feet - not new spills considering my visit was early morning. The floors are dirty with food debris along the edges. And why is there still only one person serving on a morning? It’s no wonder less people attend for their pre-work or school coffee now because the service is so slow. Such a shame that there has been no improvement.

Oh dear ! Don’t think head office would be impressed. Filthy table, rubbish on the floor under the table. As for the toilets- yuk. Full waste bags on floor for all to see. And….the service was slow and definitely not cheerful. Coffee and croissants were satisfactory!

Nice drinks and nice staff rules have now changed you can take dogs in their now went in their before our covid and flu jabs me and my freind nicola

Visited whilst on holiday in Weymouth whilst we drove out to the local towns. We saw the Costa in Blandford Forum but sadly this branch wasn’t up to the costa standards. We went in at 9.30am and tables not cleared, my wifes coffee cup was dirty and we asked for a clean cup to which the lady member of staff tuttered, then the toilet was filthy. I did let the member of staff know but she looked uninterested.

Ordered on the app all went through went to the shop to collect was abruptly told my drink wasn't going to be ready as there machine dealing with orders was down and not working told I'd have the money back within 24h well 2 weeks later still haven't had the money back as through the app told me my drink was ready to collect not that there was an issue even after contacting to make a complaint had no reply at all not impressed with the service at all

Very disappointing visit. Firstly staff came across as vague and uninterested. I was given a dirty fork and when I went back to change it I was handed the fork with the staff holding the eating end with no gloves on YUK no thank you. The marshmallows were literally old and sticky. My toastie was very soggy when I received it as it had beef left to sweat on a cold plate. Lastly the floor was absolutely disgusting, bits of food everywhere. I will not be back unfortunately.

Blandford Costa is very spacious & yet it is still possible to find a corner to hide in! I mostly visit solo to write. I'm always greeted with smiles, laughter & positive energy from every member of staff. They work exceptionally well as a team. If there is ever a queue, the staff always get through it quickly. The team work incredibly hard. They get me ready for the day, coffee is just a bonus! Blandford Costa is definitely the cleanest Costa I have visited. If there is a Costa Award, the Blandford team deserve it.

Went with 11 year old son, partner and 15 year old step-daughter. The berry hot chocolate was surprisingly nice and both me and my son enjoyed. Service was great! The lovely lady said if I didn’t like the berry hot chocolate i could have something else. It’s not just hot chocolate either, we also had some Tiffin, chocolate shortbread and brownie, of which all were absolutely delicious, Don’t forget the sugar free cola bottles. An amazing coffee shop, best in town!

Every time I come in here ,there are wonderful smiles, happy staff and lovely coffees and food , what more can you ask for . I’m impressed about how hard they work here ,because some days it’s very busy I come in at least 4 times a week ( I work on my lap top at the quieter part of the shop ) so you could call me a regular ,it’s very homely and inviting ,well done the staff and new manager you are a credit to the company keep it up

A small store, but good views from the windows across to the old houses and passing traffic. Good lattes and clean sore, kept busy

Centrally located, this great Costa coffee provides all the usual products and with plenty of seating in a very comfortable environment. We had a cappuccino and one shot latte which were both excellent and much needed.

This Costa has the most helpful staff who never let you feel as though they’re tired of smiling and making scrumptious drinks - especially the Strawberry and Cream Frostinis, despite dealing with a rarely ending queue. Thanks to them all for making me feel so welcome every time.

I still can’t get over the size of the small coffees in the UK. It is a serving that we often share as it is very large. This is one of the better Costa coffees I have had. I find Costa to to be one of the better franchise coffee around and its always worth grabbing a bucket of coffee from costa as a pick me up.

Good coffee as you would expect, however zero character and very very noisy especially when filled with kids in pushchairs. There are better cafes in town.

The coffee shop itself is large, inviting and with plenty of seating. I take clients there to chat regularly but what let’s it down is the extremely slow service. Waiting for drinks is painful and the Baristas don’t seem to put themselves out to hurry the process along. Very disappointing!

This Costa has the most friendly but non-intrusive staff and always have a smile ready. I’m disabled and the staff here help me without me having to ask and with a really friendly, quiet approach. The coffee is great and the food is good but it’s the staff that make me want to go back. Thank you!

I went here last month with 2 girlfriends as an unplanned last minute trip to grab a cold drink after a long walk. The two ladies behind the counter could not have been ruder. We were greeted with a grunt and when I ordered, the wrong drink came to me. I explained to the woman and she was so rude saying it was not wrong. Even if she truly believed the mistake was mine there was no need for her attitude. The two women went about correcting my order and were discussing me the entire time right in front of me! The drink was then slammed on the table. Completely unacceptable. My friend commented she couldn't believe I kept my cool and that she herself never orders from there because of their attitude. I usually love a trip to other costa chains but this has really put me off. These women should leave as they are clearly miserable working there and take it out on the customers. Such a shame.

I bought a chicken sandwich from Costa in Blandford. Half way through eating it I discovered it was covered in mould.. I still feel sick now! Customer care was completely lacking, begrudgingly gave me my money back and said take it up with head office. Disgusting!

Only been here twice after Parkrun but both times the staff have been friendly and helpful. Quality of food & drink is good and there has always been somewhere to sit. If you're in Blandford and fancy a coffee then this is the perfect place to go :-)

Always busy. Sometimes there is a wait to be served. Good quality coffee and snacks. Relaxed atmospphere

Very busy at any time . Lovely coffee and friendly staff . I would suggest you book a table to save time and standing outside waiting to go in .

Good coffee, never really fails at Costa, by a long way my favourite of the chains in the UK. (I drink a lot of coffee!!)

Unplanned visit to Blandford. Whilst the half was shopping  I decided on a Costa Coffee.  Unfortunately a mixed experience. It was bright and airy and the staff were very pleasant and efficient. However, the air conditioning was on and it was very chilly. I ordered a Latte and a toasted sandwich. Latte was fine the toasted sandwich was not. It was luke warm and the base was cold and soggy.

I've been to many costa in my time, and this one is by far the best, the atmosphere in this site is amazing, I come every Thursday and whenever I get a chance! The girls here are amazing, two of which I believe are called Ashlyn and Alice who have the best service and the biggest smiles, plus Nicole and Fynn whom are also amazing! love this place, and the staff!

Costas in Blandford is a nice place to relax and have a cup of coffee. They have a great selection of drinks, foods, and desserts. The store has many comfy couches, and chairs to kick back, relax, chat, or read a book.