Costa in Guildford

Nice comfortable place with good food and service

Very friendly and yummy food and drink

One of my favourite haunts. A friendly local village coffee shop. Coffee with a heart and a smile. A great place for my hound and I to rest our bones after a long walk.

Great service from mabel and great sandwich suggestion of chicken and avocado

We visited for the second time today and had a lovely sandwich lunch. We couldn’t decide what to have! The next table had full English which I’ll try next time as looked yummy. We were given a taster of todays soup- gazpacho which was delicious too. The staff are very affable and there’s a very friendly atmosphere. There are seats outside too. Dog friendly a bonus for me.

Best sandwiches we've ever tasted!

Best coffee, super relaxed atmosphere and lovely welcoming owners.

Breakfast choices here are really good value and includes the best coffee available locally. Croissant cooked on site.

Our second visit this lunchtime, our sandwiches were to die for, coffee was great, great atmosphere, the owner and coworkers lovely and happy people, this is the place we need back in Whitstable, shall really miss coming here, absolutely love it. Thank you.

Great little cafe in East Horsley village terrific value breakfasts always really nicely cooked

I am a regular visitor to this cafe and love its community feel. Just took my team out for breakfast, which was fab. Always a warm welcome, friendly staff, good value.

Just on point across the board nothing great nothing bad juat chilled relaxed secure in what they are a pleasure to be part of it 🎊❤️

Cozy Café in East Horsley Nestled in East Horsley, Quaich offers more than great coffee—it's a warm retreat where owners greet you with genuine warmth. Enjoy handcrafted brews and tasty treats in an inviting atmosphere. Experience heartfelt hospitality at this hidden gem.

A conflicted 5 stars, as I have no interest in hurting a local places rating when I’ve just moved locally, or hurting places rating that have done me no wrong period, but I offer my feedback none the less. As far as a small village coffee shop goes, it is what I would expect, and Horsley is lucky to have it. There are things are missing that probably get a pass from me because of its demographic and small village nature. I had a flat white, dine in, served in a take away cup. I looked around and saw big mugs mainly. My guess is, being a strongly British area, they are used to big hot mugs, and not coffee served shorter at 65 degrees, I am guessing they probably don’t have dine in flat white cups, which is probably an expense they don’t require really so fair play. Just a guess though! My coffee tasted excellent to be fair, so kudos there! It was however more textured like a cappuccino on the frothy side. The decor inside is lovely and rustic, it really does look warm cozy and comfortable, I would almost think I was in hipster parts of Melbourne. There are dogs everywhere which I love. I’d be curious to know their food hygiene rating after what I saw on trip advisor, that was grim reading. I only hope it’s improved since 2019/20 as I believe anything below 4 stars is farcical, and that all places should legally be required to show their hygiene rating on the window. I read reviews about locals getting the service and outsiders feeling just like that, outsiders. I understand that perspective from what I saw, but it’s probably a tricky one to manage on their end too. There are some hospitality aspects missing to take this place to another level, but that’s also a level they probably don’t really need to strive for. Overall, a small business supported by the locals clearly, and I sensed very good vibes amongst them, if you’re passing by and need a coffee I’d give them your business but I wouldn’t go out of the way to come here if it’s more than 15 minutes out of your way.

Good place for a coffee. Food is excellent. Friendly staff Can be very busy at lunch time.

Great, cosy coffee shop. Pleasant staff serving excellent coffee and yummy banana and chocolate muffins. Busy little place where staff know a lot of customers by their first names. Outside seating as well. Used this place on a number occasions, will do so again.

Best coffee shop in the area,I have been to most of them & I can honestly say Quaich is a favourite & excellent value for money, not, like most,a complete rip off! lovely staff, & dog friendly!!

A lovely, community cafe. Great sandwiches and nice coffee and clearly a hub for the people that live here as everyone is really friendly. Wish there was a place like this where I lived!

As someone who lives in Australia, I’m used to very good coffee and Quaich is the only place in the UK that I’ve had as good coffee - not burnt or watery like others I’ve tried. Lovely team, great cakes and sandwiches too!

I was here for a snack orange juice and a cake after order a few minutes the owner unprofessional not politely coming to me on my table and kick me out of the table because he want to put is friends This is absolute disgusting the way he treats the customers nevermore

Not my favourite shop used it once , don't think I'll be going there again.

Banging breakfast more toast if you want it during your breakfast and atmosphere is really welcoming, keep it up guys

Coffee is nice, food is simple. Can seem a bit cluttered when sitting inside. Outside seating is nice in the summer.

Lovely place, will be back. :-)

Love this café. Lovely staff, great coffee and cakes are pretty delicious too. Cosy place for coffee and a catch up with friends.

We visit daily when we visit from Scotland. They are the most wonderfully friendly people--they always recognize us and have a chat and it's like home from home. The cakes are to die for and they are one of the few places that trim the fat off their bacon in their delicious breakfast sandwiches. And the coffees are spot on! Simply the best and friendliest coffee shop I have ever visited.

Nice coffee shop with bacon rolls and treats on sale too. There is a wide variety of different seating and tables here feeling quite eclectic, not outside tables. Nice relaxed atmosphere, many families and clients of a certain age.

The best coffee and sandwiches around village and brownies is just something else. The best out of the best.

Great welcome, lovely breakfast.

Hi Howard I would like to thank you and all your staff For great service your cafe is the best as you go out your way to please all your customers. A welcome smile time to chat a great atmosphere, I live in Nottinghamshire some 160 miles away and go to my lady friends in Leatherhead at least twice year and we camp in Horsley. This Cafe is our first stop after setting up the tent. We walk about 2 miles to get to the cafe but it worth the walk. Well worth a visit everybody,you won't be disappointed. See you next year Howard From Colin & Vonnie

Busy and popular. I'd rather pay a higher price for decent bread, maybe sourdough.

Good coffee and Gluten free snacks

visiting from Manchester with my 3 daughters and this place is fantastic for a coffee , cake and milkshakes, all at extremely reasonable prices. The staff are top and I would recommend this place as a definite stop off for anyone visiting the area.👍👍👍

Super friendly staff making delicious coffees and cakes!

A welcome stop after walking the Horsley Jubilee Trail. A couple of minutes from the station. Nice drinks and cake. Friendly management.

My favourite local cafe. Great breakfasts, great coffee and more importantly great staff :)

Quaint little cafe with delicious cakes and coffee.

Brilliant! Really friendly staff so welcoming and eager to make us a yummy breakfast that suited all our dietary requirements. It was delicious and it's really value for money too with free refills on coffee and tea when you eat in. Honestly was so nice to visit a friendly villiage cafe like this. Wholeheartedly recommend!!!!

Great coffee, tasty sandwiches and excellent staff.

Super coffee and bacon sandwich!

Great independent place for good coffee, fresh tasty food and friendly service.

If you want to start your day with kind, generous and smiling people,(yes we can smile under our mask) or if you want to taste very good food (hot drink, sandwiches, sweet or the best one: cakepop) you definitevely need to come to Quaich. They are always giving the best service and a very good ambiance! I love that place

Lovely staff,ively coffee and cake

Family friendly and good food at good prices

A very good coffee shop, excellent homely food. The management and staff are very helpful and polite. Highly recommended.

One of my favourite coffee shops in the world!!

Robin is the best, not too sure about that bloke Graham who hangs around? 😂😂😂 great staff, the place to be in Horsley

A small village old fashion coffees shop with little customer service for those not known. Order was delivered late with an apology. No visible menu to choose from, if I saw menu I would have ordered a bunch, I didn't know what was served. Chairs and tables could do with a face lift. Though very little in the village.

Lovely atmosphere, friendly staff. Tasty Panini, cake pops and decadent hot chocolate. A real gem

lovely ambience, staff, food and coffee.

Great coffee shop, very friendly staff. Highly recommended.

Excellent India Coffee shop, if you're passing you'd be crazy not to stop

Great place allowed to take dogs in too. Well Done

Good food but very busy. We had to wait in a queue to place our order.

Fabulous sandwich with salad. Friendly staff. Good selection of cafe food and drink

A dive for look at me'S.Staff not too friendly.Despite a recent redec it stll looks shabby. Beware of cyclists and runners who blockade the pavement outside

What a wonderful place for a late lunch and afternoon coffee and cakes today!! Food is home made and delicious. Refreshingly friendly atmosphere in extremely comfortable surroundings. And to top it all, excellent value for money. Thank you, we will return and strongly recommend treating yourselves to a visit! JM and VC

Very nice place to visit with friends. Nice ambience and excellent coffee. Staff very friendly. Will definitely go again.

Nice tucked away Costa with plenty of seating. Decent flat white with a choice of beans and it was HOT!!! It's rare these days to get a hot cup of coffee, well done Costa. Friendly service and space to sit and chat over your drink.

Lovely atmosphere, delicious food and drink, excellent staff. Wheelchair accessible and staff very helpful with assistance. Very reasonably priced. This is one of my favourite places to stop for a coffee with friends, to go and work or just to sit and watch the world go by.

A very good independent cafe, serving great teas and coffees as well as good food and sandwiches. It was so good, I went back for more in the same day. Very friendly staff and owner of the cafe, who was very engaging. If you want a break and passing through, then this is a place to go.

Always a warm cheerful welcome. Lovely atmosphere.

Lovely local cafe with sandwiches, soup and cake! Great staff and a buzz!

Ace cafe great coffee and tip top service

Uninspired for a savoury breakfast, lovely for a hot drink.

Lovely and cosy coffee shop with a great lunch selection. Just 2 minutes away from Horsley station.

Excellent cafe, favourite haunt of cyclists, runners and those that lunch. Good coffee and large lunchtime menu. Friendly helpful staff. A delightful respite if visiting Horsley Towers or Lovelace bridges.

Always an excellent friendly service. Nothings ever too much bother & an important hub of the village

Lovely caramel mocha coffee, tasty bacon toastie quality bacon. Really nice atmosphere,very comfortable seating, polite staff. This was our second time here, if we lived a lot nearer,would go regularly. Thoroughly reccomend.

Adorable cafe snuggled into the small town with very reasonably priced drinks and food.

The best café in Guildford, with lovely coffee and cakes. Located above the bookshop Waterstones, it is conveniently situated on the High Street and is easily accessible.

Marvellous local coffee shop/meeting point.

OMG, you will love this delightful cafe. Everything is OTT, take your patents, kids, lover there. Best cafe for miles and miles. The owners and staff are beyond friendly. This place rocks. Oh, the food.... frigging awesome

Really lovely cafe and great milkshakes!

Very tasty sandwiches and a relaxed atmosphere

Quirky, good atmosphere, coffee is decent and but it needs to vary its menu a little. Probably very comfortable for locals and regulars but I think it needs freshening up every so often. The service given area /counter /coffee machine can be loud at times and often the music played becomes irritating.

Visited with my aunt and uncle and we had a lovely lunch and coffee, couldn't fault the customer service staff where friendly and attentive. Only down fall is the customs toilets in Waterstones they are un loved and shabby needing a good clean and refurbished.

I visit costa above Waterstones in Guildford very often due to their delicious flat white and a carrot cake. That's my favourite combination and must say carrot cake from costa is heavenly good. This place is always busy and staff extremely helpful, polite and professional. Tables are always clean and place looks tidy. What more can you wish for? My favourite Costa cafe!

I had the best smoothie ever! Great people and very cozy atmosphere. Try also the cappuccino and the cakes!

Arrived to find the manager cleaning the walls whilst team were attending to customers. Great coffee and lovely toast tea cake. Manager was bussing the tables later and asked how my visit went. Clean, customer focused and attentive. Nice upstairs seating area. Oasis of calm in a bustling town. Great job guys thanks.

Owner Robin, is the ultimate host and raconteur who will always greet you like a long lost friend and mean it! Quaich is the social centre of the Horsleys where you can while away contemplative moments or dash through for a quick coffee (if you can, that is ignore the home made cakes, snacks or gorgeous sandwiches)! I defy you to leave without having smiled, made or re-newed acquaintances and resolved to return again soon.

Nice Coffee and cakes in the centre of the village. Really busy buzz. Table service and wifi.

Tasty sandwiches and friendly staff. Gets very busy at lunch.

This is by far the most disorganised Costa I have ever been to. It always used to be good however my recent visit was appalling. Just have a look behind the counter where they serve your coffee! There's grounds everywhere, staff with dirty uniforms and the seating areas are not cleared regularly. There's a guy which I think is the manager that sits near the counter in his laptop all day. Why doesn't he pitch in or manage the cleanliness. As for the coffee, my cappuccino was half froth. Not good at all. I can honestly say I will not be visiting this Costa again.

Great coffee lots of choices great location, order grab food and drink and jump on ones train great staff.

I came across this Costa above Waterstones in Guildford High Street. It was great fun, walking across an open space to get into the café on a Saturday morning - and it was well full. As with all Costas the coffee was great, and the people serving were most polite and helpful. It is well worth a visit!

I stopped commuting to London a year ago, and stopped coming in here long before that, preferring the takeaway coffee shop on the station platform. I should say at this point that I am a big fan of Costa. It's great coffee, and although I visit independent coffee shops a lot, I always like coming here for the coffee and full fat milk, which ruins a lot of independent places that insist on forcing you to have semi-skimmed milk. So, I return after more than a year, and there is rubbish all over the floor behind the serving counter, the servers' aprons are filthy at 7.30 in the morning (with the exception of my barista), and when I sit down at my table, it is full of crumbs, and hasn't been wiped down for a while. I know people who don't mind it, and point out that it's extremely busy, but in that case they are making more money, and can afford to employ more staff. I also had a hard and dried out croissant, and while the croissants are never fresh that morning, this is also a repeated issue I used to have here. It is literally the only Costa Coffee I refuse to visit, and I have been in them all over the world. Must do better!