Costa in Barking and Dagenham

This is an absolute disgrace of a restaurant. It took 20 minutes to receive my order. The language barrier was ridiculous . I ordered a big Mac meal, I received a filet of fish, I got my order the second time but through another customer who was given it outside in the car park, he then returned it to me opened. I asked for money back then I got my order. Very rude staff, can't believe the experience... It was like something from the benny hill show

If I had the option of zero stars, I would give it that.I ate the worst and most tasteless wings of my life yesterday.Counter staff rude the guy with beard ask me to wait for fresh wings which takes a bit to get ready when its ready he served me the same old wings with 2 pieces of new which is horrible.waste of money not worth at all stay away these thieves.

Worst place ever to order from always miss half your order want my money back nowb

Driver was very quick to get here food is hot a surprise there should have this driver all the time really quick getting here

I never seen worst customer service ever, if I have a chance to give 0 stars means I will give 0 or minus, today I went with my family, one old lady is in a till, red hair, she is too rude, she is a rubbish in hospitality service , I don’t know she know about customer service, food and hygiene safety and she smoked in front of Costa with uniform she doesn’t wash her hand , she serve the food and coffee to us. Pls fire her, she will spoil your coffee shop name. I don’t know Costa have a secret shopper or not.if I am in a manager means I will take severe action against her.